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Irish Rail - where the hell are you supposed to buy these €9.99 train tickets?

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  • Moderators, Society & Culture Moderators Posts: 38,761 Mod ✭✭✭✭Gumbo


    As said, book 3 days in advance. I was going to cork last Saturday to buy a car. On Wednesday the journey was 9.99 online, but as I hadn't the deal done I didn't book. When I done the deal the following day, they were 32.99!


  • Registered Users Posts: 8,779 ✭✭✭Carawaystick


    Jamie2k9 wrote: »
    9.99 each way, each passenger + the extra 2 euro charge which is stated on the T & C of the adds.

    There's no mention of any extra charge on the radio ads I heard last night


  • Registered Users Posts: 10,685 ✭✭✭✭Jamie2k9


    There's no mention of any extra charge on the radio ads I heard last night

    Like all adds there will be a very small line and the end of screen saying see T & C's.


  • Registered Users Posts: 8,779 ✭✭✭Carawaystick


    Jamie2k9 wrote: »
    Like all adds there will be a very small line and the end of screen saying see T & C's.

    Very few radio ads display anything on a screen, in my limited experience


  • Registered Users Posts: 10,685 ✭✭✭✭Jamie2k9


    Very few radio ads display anything on a screen, in my limited experience

    Sorry misread you post but if it doesn't say T & C's apply it says fares FROM 9.99 and NOT 9.99 fares available.


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  • Registered Users Posts: 8,779 ✭✭✭Carawaystick


    Jamie2k9 wrote: »
    Sorry misread you post but if it doesn't say T & C's apply it says fares FROM 9.99 and NOT 9.99 fares available.

    From implies an inclusive bound

    If there were not €9.99 fares available, why would IÉ not advertise fares from a penny?


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    From implies an inclusive bound

    If there were not €9.99 fares available, why would IÉ not advertise fares from a penny?

    Because they dont have any for a penny.


  • Registered Users Posts: 9,267 ✭✭✭markpb


    Hilly Bill wrote: »
    Because they dont have any for a penny.

    They don't have any at 9.99 either if the online booking / card charge is unavoidable (online).


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    markpb wrote: »
    They don't have any at 9.99 either if the online booking / card charge is unavoidable (online).

    They do , its the same when you buy a lot of things online.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,597 Mod ✭✭✭✭bk


    Hilly Bill wrote: »
    They do , its the same when you buy a lot of things online.

    I'm sorry but no it isn't

    Postage and packaging fair enough, but this isn't.

    It is like Tesco sellinga bottle of milk for €1 and then charging you a 50cent "Admin" charge for using the till!

    The EU actually stopped Ryanair and other airlines from doing this. Now they have to include all "admin" charges up front and I believe Irish Rail should be made to do the same.

    Really is a rotten marketing trick, with no moral justification.


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  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    bk wrote: »
    I'm sorry but no it isn't

    Postage and packaging fair enough, but this isn't.

    It is like Tesco sellinga bottle of milk for €1 and then charging you a 50cent "Admin" charge for using the till!

    The EU actually stopped Ryanair and other airlines from doing this. Now they have to include all "admin" charges up front and I believe Irish Rail should be made to do the same.

    Really is a rotten marketing trick, with no moral justification.

    Did you ever buy tickets for an event or show on line?

    You are getting it cheaper than at the desk or TVM So that bit about Tesco doesnt make sense. The charge is clearly there before you pay.


  • Registered Users Posts: 8,295 ✭✭✭n97 mini


    Hilly Bill wrote: »
    Did you ever buy tickets for an event or show on line?

    One operator is particularly notorious for this, and has been tacked in the UK over it where they now display the booking fee as part of the price.

    290251.PNG

    290252.PNG


  • Registered Users Posts: 2,035 ✭✭✭murphym7


    Jamie2k9 wrote: »
    I don't know how people have such problems finding the 9.99 fares, they won't be available on peak Friday-Sunday services but for the majority of other services they are available up to 3 days before departure however to be sure its always wise to book earlier than that unless there is a big event on.

    A tip if anyone going to 1D concerts in April/May you must book end of Feb/ear March to get the few 9.99 fares that will be out, not point booking close to the time as fares will be up. It's the same with all major events. Once IE see a certain service filling up fast they will rise the fares to the next bracket.

    This.
    I booked peak time trains at 9.99 for myself and a buddy to go up to Dublin in November, no hassle, about 4 weeks in advance. I was hoping to do the same for a 6N match in Dublin in March, checked last week and the train up and down was 9.99 each way. Got paid yesterday and went to book them, they are now 19.99. Train down was the same. So booking a week apart has cost me another 40.00. My fault for not booking in time, but the cheaper fare was available on the day of a 6N match for me if I booked last week.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,597 Mod ✭✭✭✭bk


    Hilly Bill wrote: »
    Did you ever buy tickets for an event or show on line?

    The fact that the only comparable company you can come up with is that company that can't be named here on boards for legal reasons and which absolutely everyone despises, just goes to show how morally wrong this practice is.


  • Registered Users Posts: 10,685 ✭✭✭✭Jamie2k9


    bk wrote: »
    The fact that the only comparable company you can come up with is that company that can't be named here on boards for legal reasons and which absolutely everyone despises, just goes to show how morally wrong this practice is.

    Ryanair penalise people who pay with credit cards over debit cards.


  • Registered Users Posts: 1,263 ✭✭✭bikeman1


    Jamie2k9 wrote: »
    Ryanair penalise people who pay with credit cards over debit cards.

    Yes, but if you pay with your debit card you get the advertised fare.

    With Irish Rail it is impossible to PAY €9.99 for an intercity fare. You HAVE to pay the booking fee. Therefore the ads are false. No mention of booking fee on them.


  • Registered Users Posts: 10,685 ✭✭✭✭Jamie2k9


    bikeman1 wrote: »
    Yes, but if you pay with your debit card you get the advertised fare.

    With Irish Rail it is impossible to PAY €9.99 for an intercity fare. You HAVE to pay the booking fee. Therefore the ads are false. No mention of booking fee on them.

    They don't say fares are 9.99 they say from 9.99 and as the WRC fares are less the ads are not false.


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    n97 mini wrote: »
    One operator is particularly notorious for this, and has been tacked in the UK over it where they now display the booking fee as part of the price.

    290251.PNG

    290252.PNG

    The Irish one is not inclusive of the booking fees.


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    bk wrote: »
    The fact that the only comparable company you can come up with is that company that can't be named here on boards for legal reasons and which absolutely everyone despises, just goes to show how morally wrong this practice is.

    Strange. I cant see where i mentioned any particular company.
    Whats the legal reason that this company of yours cant be named?
    How do you know that everyone despises them? You can only speak for yourself.
    How is it morally wrong?


  • Registered Users Posts: 1,263 ✭✭✭bikeman1


    Have a look at the attached photo I took on the DART today, can you show me where I can PAY €9.99 in total for a fare to Belfast or Wexford??

    There is not one mention of any booking fee. HB, stop trying to defend the indefensible.


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  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    bikeman1 wrote: »
    Have a look at the attached photo I took on the DART today, can you show me where I can PAY €9.99 in total for a fare to Belfast or Wexford??

    There is not one mention of any booking fee. HB, stop trying to defend the indefensible.

    The poster doesnt say In Total. Either way its still a good bit cheaper than the walk up fare. Irish Rail reduce some fares and people still find something to complain about :).


  • Registered Users Posts: 8,295 ✭✭✭n97 mini


    Hilly Bill wrote: »
    The Irish one is not inclusive of the booking fees.

    That's the point.

    It is not possible to make an informed decision until you have all the facts, which you are not being presented with.

    Irish Rail could claim "Intercity fares starting at 99 cent" and charge a €10 booking fee at the end. It amounts to the same thing.


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    Main point is that they havent.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,597 Mod ✭✭✭✭bk


    Hilly Bill wrote: »
    Main point is that they havent.

    But in this case they have.

    Please show me where I can get a ticket to Belfast for exactly €9.99 ?


  • Closed Accounts Posts: 299 ✭✭Copyerselveson


    bk wrote: »
    But in this case they have.

    Please show me where I can get a ticket to Belfast for exactly €9.99 ?

    So if there was no booking fee would you take the train?


  • Registered Users Posts: 8,295 ✭✭✭n97 mini


    bikeman1 wrote: »
    Have a look at the attached photo I took on the DART today, can you show me where I can PAY €9.99 in total for a fare to Belfast or Wexford??

    There is not one mention of any booking fee. HB, stop trying to defend the indefensible.

    That poster is false advertising, plain and simple.

    Maybe a group of us should send a letter to the Comsumer Association about false advertising from IE?


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    bk wrote: »
    But in this case they have.

    Please show me where I can get a ticket to Belfast for exactly €9.99 ?

    You have replied to something different BK :).


  • Registered Users Posts: 6,039 ✭✭✭Hilly Bill


    n97 mini wrote: »
    That poster is false advertising, plain and simple.

    Maybe a group of us should send a letter to the Comsumer Association about false advertising from IE?

    Go for it, let us know how you get on. Start a thread in Legal Discussion and see what those in the know say about it.


  • Registered Users Posts: 734 ✭✭✭DundalkDuffman


    Travelling to Cork on Tuesday 21st of Jan and returning on the 22nd Jan there are lots of €9.99 fares available.

    12.99


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  • Closed Accounts Posts: 2,511 ✭✭✭Heisenberg1


    12.99

    Did you look at the date I posted that comment ?? On that day there was plenty of 9.99 fares available for the dates I gave.


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