efibre in blessington

WestWicklow1

first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014

in your honest opinion, when will efibre be available in west wicklow?

eircom: Aisling

Hi Westwicklow1
 
I do not have you number to check this for you. However you can check this using our online efibre map using either your home phone number or address.
 
Please note: there is a note next to the efibre map which says the following
 








"This map is for illustrative purposes only and not all homes within the eFibre area can avail of the service."

 

Unfortunately I am unable to tell you when you would be able to get efibre as this information is not available to me presently.

 

Thanks
[font=Arial", "sans-serif]Ash[/font]

WestWicklow1

eircom: Aisling wrote: »

Hi Westwicklow1
 
I do not have you number to check this for you. However you can check this using our online efibre map using either your home phone number or address.
 
Please note: there is a note next to the efibre map which says the following
 








"This map is for illustrative purposes only and not all homes within the eFibre area can avail of the service."

 

Unfortunately I am unable to tell you when you would be able to get efibre as this information is not available to me presently.

 

Thanks
Ash

I know how to check it!!!

What I said was that it has now changed twice from "4th quarter 2013" to "Jan 2014" and now to "Feb 2014".

If you cannot tell me how many more "extensions" there are going to be or at least why the "extensions" can you put me in touch with someone who can please?

eircom: Aisling

Hi WestWicklow1

Unfortunately this information is not available to us at the moment and we are unable to speculate on dates.

Thanks
Ash

WestWicklow1

Like I said in my previous post....

If you cannot tell me how many more "extensions" there are going to be or at least why the "extensions" can you put me in touch with someone who can please?

eMobile: Tony

WestWicklow1 wrote: »

Like I said in my previous post....

If you cannot tell me how many more "extensions" there are going to be or at least why the "extensions" can you put me in touch with someone who can please?

Hi WestWicklow1
this is the only information available to us at the moment. There have been some delays due to the demand for technicians to deal with the number of faults arising from recent weather conditions. I am afraid that these faults have had to take priority, but at the moment the Feb date does appear to be date for this.
I am sorry we cannot be more specific, we will know more shortly.
Tony

WestWicklow1

....and now it's March.

What a disgusting company to deal with.

eircom: Alan

WestWicklow1 wrote: »

....and now it's March.

What a disgusting company to deal with.

Hi WestWicklow1

Sorry to see the date has changed again, I've been informed that part of the reason of this delay this is due to the required response and works needed to damages created on the existing network caused by the storms over the past few weeks. I can understand your feelings on this however we do hope to offer you better news in the next couple of weeks.

Thanks

Al

ElBarco

Good news for parts of Blessington I think.  My efibre went live this morning (100 down and 20 up).

WestWicklow1

ElBarco wrote: »

Good news for parts of Blessington I think.  My efibre went live this morning (100 down and 20 up).

What area are you living?

ElBarco

WestWicklow1 wrote: »

ElBarco wrote: »

Good news for parts of Blessington I think.  My efibre went live this morning (100 down and 20 up).

What area are you living?

I don't want to post it openly but I'll PM you with the area.

WestWicklow1

It's now April, why haven't informed me that efibre is available?

I've asked their website to be informed.

eircom: Colm

WestWicklow1 wrote: »

first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014

in your honest opinion, when will efibre be available in west wicklow?

Hi WestWicklow1

I have just looked at this. Unfortunately there have been delays with the launch of efibre in Blessington. The dates on the efibre map on our webpage are indicative only and are subject to change. At the moment the Ready for Order date is to be confirmed here and without having any more information I do not want to speculate.

I would advise you to check with me again in a month or two and I will check for updates at that stage,

thanks
Colm

WestWicklow1

eircom: Colm wrote: »

Hi WestWicklow1

I have just looked at this. Unfortunately there have been delays with the launch of efibre in Blessington. The dates on the efibre map on our webpage are indicative only and are subject to change. At the moment the Ready for Order date is to be confirmed here and without having any more information I do not want to speculate.

I would advise you to check with me again in a month or two and I will check for updates at that stage,

thanks
Colm

:):):):):):):):):)

It was weather the last time and the time before that. Those excuses have now worn out.  What's it this time?  Weather too good?  Only five working days in the week? The pope is Catholic? Eircom is a complete laugh?

@Elbarco Did you not say in a PM that you have efibre in Blessington?

alexburke78

Is there any update on this. 

The efibre coverage map has Blessington shown as Green, efibre is available since the first week of April.
But every blessington number I try in the check availability widget says 
eFibre is not currently available at your address but up to 24Mb broadband speeds are
Which actually turns out to be Max of 15Mb with reality of about 12Mb

Is Blessington actually efibre enabled or is the efibre coverage map just marketing fiction?

ElBarco

alexburke78 wrote: »

Is there any update on this. 

The efibre coverage map has Blessington shown as Green, efibre is available since the first week of April.
But every blessington number I try in the check availability widget says 
eFibre is not currently available at your address but up to 24Mb broadband speeds are
Which actually turns out to be Max of 15Mb with reality of about 12Mb

Is Blessington actually efibre enabled or is the efibre coverage map just marketing fiction?

I have it since April alright. I've seen vans from kn networks knocking around. That's the kind of van that did my install. My parents can't get it yet though and they live in a nearby estate.

eircom: Tony

alexburke78 wrote: »

Is there any update on this. 

The efibre coverage map has Blessington shown as Green, efibre is available since the first week of April.
But every blessington number I try in the check availability widget says 
eFibre is not currently available at your address but up to 24Mb broadband speeds are
Which actually turns out to be Max of 15Mb with reality of about 12Mb

Is Blessington actually efibre enabled or is the efibre coverage map just marketing fiction?

Hi alexburke78,


This done on a phase by phase basis in each area which means that different addresses within the exchange areas are being upgraded at different times however feel free to check back with us in a couple of months and hopefully we have more information for you then.

Thanks,

Tony

 

Doodah7

Jus to say that I put my number into the phone checker in early April and was advised that eFibre is available on my line. I have yet to take the plunge yet as I like to use my own router and don't have confidence in the supplied ones...

eircom: Tony

Hi there,

If you PM your number and details I'll check this out.

Thanks,

Tony

kuro_man

Hi, I am near cabinet BSN1_002 in Blessington which is fibre-enabled but my current provided (vodafone) says its not available. I don't trust vodafone to get his right; would the be possible to confirm please?

eircom: Alan

kuro_man wrote: »

Hi, I am near cabinet BSN1_002 in Blessington which is fibre-enabled but my current provided (vodafone) says its not available.  I don't trust vodafone to get his right; would the be possible to confirm please?

Hi kuro_man

Can you PM me your landline number or specific address and I will chase this information up for you?

Thanks
Al

kuro_man

eircom: Alan wrote: »

kuro_man wrote: »

Hi, I am near cabinet BSN1_002 in Blessington which is fibre-enabled but my current provided (vodafone) says its not available.  I don't trust vodafone to get his right; would the be possible to confirm please?

Hi kuro_man

Can you PM me your landline number or specific address and I will chase this information up for you?

Thanks
Al

Thanks Al, PM sent

eircom: Alan

kuro_man wrote: »

eircom: Alan wrote: »

kuro_man wrote: »

Hi, I am near cabinet BSN1_002 in Blessington which is fibre-enabled but my current provided (vodafone) says its not available.  I don't trust vodafone to get his right; would the be possible to confirm please?

Hi kuro_man

Can you PM me your landline number or specific address and I will chase this information up for you?

Thanks
Al

Thanks Al, PM sent

Hi kuro_man

I've looked in to this and I can confirm that the cabinet you have mentioned is on the list to be commissioned but at this moment in time there is no forecasted date. I also contacted efibre planning & operations for more info and they have advised me that they cannot confirm a date but it really should be fully activated by October.

I recommend getting back to me in the end of September and hopefully I will have more news on this for you.

Thanks
Al

Doodah7

Apologies for piggybacking on this thread: I would be grateful if you could check the status of Cabinet BSN1_006 in Blessington??

It is the nearest cabinet to me and I am interested in getting fibre but only if the nearest cabinet is enabled. Otherwise I don't think speeds will be optimal if I am connected to a cabinet further away. Am I correct?

eircom: Alan

tallpaul wrote: »

Apologies for piggybacking on this thread: I would be grateful if you could check the status of Cabinet BSN1_006 in Blessington??

It is the nearest cabinet to me and I am interested in getting fibre but only if the nearest cabinet is enabled. Otherwise I don't think speeds will be optimal if I am connected to a cabinet further away. Am I correct?

Hi tallpaul

Yes that's in the same position as above, feel free to get back to me in late September/early October and hopefull we will have better news by then.

You are correct regarding distances impact on speeds. The maximum distance is 2000 metres which would usually deliver 8MB to 15MB.

Thanks
Al

Doodah7

eircom: Alan wrote: »

tallpaul wrote: »

Apologies for piggybacking on this thread: I would be grateful if you could check the status of Cabinet BSN1_006 in Blessington??

It is the nearest cabinet to me and I am interested in getting fibre but only if the nearest cabinet is enabled. Otherwise I don't think speeds will be optimal if I am connected to a cabinet further away. Am I correct?

Hi tallpaul

Yes that's in the same position as above, feel free to get back to me in late September/early October and hopefull we will have better news by then.

You are correct regarding distances impact on speeds. The maximum distance is 2000 metres which would usually deliver 8MB to 15MB.

Thanks
Al

Thanks Alan. I guess I will have to be patient. Just as a quick follow-up for my own learning: are the speeds you quoted (8-15MB @ 2000 meters) for ADSL or fibre-VDSL?

eircom: Alan

tallpaul wrote: »

eircom: Alan wrote: »

tallpaul wrote: »

Apologies for piggybacking on this thread: I would be grateful if you could check the status of Cabinet BSN1_006 in Blessington??

It is the nearest cabinet to me and I am interested in getting fibre but only if the nearest cabinet is enabled. Otherwise I don't think speeds will be optimal if I am connected to a cabinet further away. Am I correct?

Hi tallpaul

Yes that's in the same position as above, feel free to get back to me in late September/early October and hopefull we will have better news by then.

You are correct regarding distances impact on speeds. The maximum distance is 2000 metres which would usually deliver 8MB to 15MB.

Thanks
Al

Thanks Alan. I guess I will have to be patient. Just as a quick follow-up for my own learning: are the speeds you quoted (8-15MB @ 2000 meters) for ADSL or fibre-VDSL?

No worries tallpaul

That would be for fibre - VDSL,

Thanks
Al

kuro_man

Thanks Al, I will get back in September.

Better upload speeds being the prime advantage of fibre, what would typical upload speeds be on fibre as distance increases? 

eircom: Alan

kuro_man wrote: »

Thanks Al, I will get back in September.

Better upload speeds being the prime advantage of fibre, what would typical upload speeds be on fibre as distance increases? 

[font=Times New Roman","serif]No worries Kuro_man

While upload speeds cannot be guaranteed I've been advised by technical support that the distance does not have such an impact on upload speeds however we would be unable to offer an indication in the way we can regarding download speeds. The general conscientious is that distance would not impact upload as much as it does download.

Thanks
Al[/font]

WestWicklow1

From post #1....

"first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014"


Now in May 2014 you're advising to check back in September 2014.  I've said it before and I'll say it again.....


Eircon...... a disgusting company to deal with.

eircom: Alan

WestWicklow1 wrote: »

From post #1....

"first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014"


Now in May 2014 you're advising to check back in September 2014. I've said it before and I'll say it again.....


Eircon...... a disgusting company to deal with.

[font=Times New Roman","serif]HI WestWicklow1[/font]
[font=Times New Roman","serif]I'm sorry you feel this way,[/font]
[font=Times New Roman","serif] [/font]
[font=Times New Roman","serif]I've tried to make it clear that not all areas will be upgraded right away as works are set to continue in to the future and the correspondence above is in relation to a specific area within an area where efibre has launched.[/font]
[font=Times New Roman","serif] [/font]
[font=Times New Roman","serif]Al[/font]

WestWicklow1

eircom: Alan wrote: »

WestWicklow1 wrote: »

From post #1....

"first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014"


Now in May 2014 you're advising to check back in September 2014.  I've said it before and I'll say it again.....


Eircon...... a disgusting company to deal with.

HI WestWicklow1
I'm sorry you feel this way,

I've tried to make it clear that not all areas will be upgraded right away as works are set to continue in to the future and the correspondence above is in relation to a specific area within an area where efibre has launched.

Al

Al, you have made it clear. But why didn't you make it clear a year ago when everyone in Blessington thought they would have efibre in 4th quarter 2013?

Now that you have no choice you are making it clear.  I accept what you are saying because I have no choice.

I have also tried to make something clear, that your employer, Eircon, is a thoroughly disgusting company to deal with.

eircom: Alan

WestWicklow1 wrote: »

eircom: Alan wrote: »

WestWicklow1 wrote: »

From post #1....

"first it was 4th quarter of 2013

then it was jan 2014

now it's feb 2014"


Now in May 2014 you're advising to check back in September 2014.  I've said it before and I'll say it again.....


Eircon...... a disgusting company to deal with.

HI WestWicklow1
I'm sorry you feel this way,

I've tried to make it clear that not all areas will be upgraded right away as works are set to continue in to the future and the correspondence above is in relation to a specific area within an area where efibre has launched.

Al

Al, you have made it clear. But why didn't you make it clear a year ago when everyone in Blessington thought they would have efibre in 4th quarter 2013?

Now that you have no choice you are making it clear.  I accept what you are saying because I have no choice.

I have also tried to make something clear, that your employer, Eircon, is a thoroughly disgusting company to deal with.

Hi WestWicklow1

I can fully understand your disappointment - You have made your feelings on this very clear and I apologise for this.

Al

Doodah7

I'm just coming back to this thread. I would be grateful if you could confirm if Broadband Cabinet BSN1_006 is now live? (You said September/October earlier in the thread). According to http://fibrerollout.ie/where-and-when/ it says that it has been?

Doodah7

Hello?? Is there anyone there in Eircom to answer my query?? The lack of even the courtesy of a response is really encouraging me to switch to Eircom...:rolleyes:

WestWicklow1

tallpaul wrote: »

Hello?? Is there anyone there in Eircom to answer my query?? The lack of even the courtesy of a response is really encouraging me to switch to Eircom...:rolleyes:

Hey tallpaul,

why in the world would you even consider switching to the worst telecoms company in the world?

eircom: Alan

tallpaul wrote: »

I'm just coming back to this thread. I would be grateful if you could confirm if Broadband Cabinet BSN1_006 is now live? (You said September/October earlier in the thread). According to http://fibrerollout.ie/where-and-when/ it says that it has been?

Hi tallpaul

Apologies for the delay, Yes this cabinet is live but it's important to check specific address, feel free to PMN me your address and I will check for efibre availability.

Thanks
Al

WestWicklow1

What a load of nonsense....

http://www.rte.ie/news/2014/0829/640124-broadband/

alexburke78

Would it be possible to find out when cabinet BSN1_019 will be built.
unfortunatly it seems to be one of the last ones in Blessington to be rolled out

eircom: Alan

alexburke78 wrote: »

Would it be possible to find out when cabinet BSN1_019 will be built.
unfortunatly it seems to be one of the last ones in Blessington to be rolled out

Hi alexburke78

You’re right, it does seem like one of the last in the current plans. I've contacted the efibre planning team and they have advise me that there is no agreed activation date however they do feel it should be live by November although this should only be treated as an indication at this stage.

Thanks
Al

WestWicklow1

eircom: Alan wrote: »

alexburke78 wrote: »

Would it be possible to find out when cabinet BSN1_019 will be built.
unfortunatly it seems to be one of the last ones in Blessington to be rolled out

Hi alexburke78

You’re right, it does seem like one of the last in the current plans. I've contacted the efibre planning team and they have advise me that there is no agreed activation date however they do feel it should be live by November although this should only be treated as an indication at this stage.

Thanks
Al

:):):):):):):):):):):):):):)

Bummer1234

Hi Alan,

Would you be also be able to find out about BSN1_017?

eircom: Alan

Bummer1234 wrote: »

Hi Alan,

Would you be also be able to find out about BSN1_017?

Hi Bummer1234



There is no agreed action date for that cabinet however efibre operations do feel it could be in late november to early december. 

Thanks
Al

Fallschirmjager

hi alan i posted a private message yesterday

eircom: Colm

Fallschirmjager wrote: »

hi alan i posted a private message yesterday

Hi Fallschirmjager

No problem, you will receive a reply to this later today,

thanks
Colm

Fallschirmjager

Thanks for the info, the issue for me is I can't order it ..it's not an option for me. I posted the response I get in the private post

Thanks

Fallschirmjager

Fallschirmjager wrote: »

Thanks for the info, the issue for me is I can't order it ..it's not an option for me. I posted the response I get in the private post

Thanks

Any news on this yet?

Fallschirmjager

anyone, anyone, bueller, anyone...i posted the info to Alan if you need to check

thanks

Fallschirmjager

 yes or no on availability would even work. any help on this would be greatly appreciated

WestWicklow1

@Fallschirmjager, I feel your frustration. I live in Blessington too.  I realised a long time ago that this forum is as useless as their phone support.

At the end of the day you must accept that eircon really don't give a **** about you and me. They do only what will realise most revenue and customers outside of that really don't matter to them.

eircom: Alan

Fallschirmjager wrote: »

 yes or no on availability would even work. any help on this would be greatly appreciated

Hi Fallschirmjager

I've looked through your PM's to me and cannot locate your land line number - please PM me this and I'll get back to you with an answer today

Thanks
Al