Saorview RTE 1 Not Working

kencoo

Hi Guys,

We just moved house to an apartment in dublin city centre. The old house could pick up RTE 1,2 tv3 tg4 and the other ones like rte +1 etc on the internal tv ariel/rabbits ears with no hassle. We had no external tv aerial.

Since we have moved rte 1 and plus 1 either wont pick up or move in slow motion. tv3 and rte 2 seem to work fine most of the time.

Management wont let us up up a dish/aerial outside- can i get a booster for inside or is there something else that may help? I have done an automatic retune which did not help.

We have a digihome saorview box.

I have searched the site but dont have a clue about this technology so dont even know what im looking for. its been like this for the past 4 weeks.

Any help would be great! Thanks

Gerry Wicklow

Indoor aerials are never recommended for Saorview as they can be too erratic. Try moving it as near to a, preferably south facing, window as possible. Don't waste your money on amplified indoor aerials as they seldom improve matters and may even make it worse.

EB_2013

Did you carry out a re-scan on the box. Whenever I get dodgy reception it seems to help. I'm using an amplified indoor aerial.

Might be worth changing direction/location where the aerial is placed too. I'm guessing apartments are going to have more high buildings surrounding them which is affecting the reception.

Johnboy1951

Management wont let us up up a dish/aerial outside

Are they not then required to provide a connection from a communal aerial?

watty

Sadly and stupidly there is no such obligation. There should be and for Dish too.

SarahBM

Hi dont know if this is the right place to ask, but up until a few months ago RTE1 was fine on my tv, but now its just gone. all other channels are perfect. I have tried re-scanning but it didnt work. no idea how to fix it. any help much appreciated.

mike65

Have you tried channel 11?

SarahBM

mike65 wrote: »

Have you tried channel 11?

Genius! Yes! Thank you! How did I not see that before! :rolleyes:

The Cush

SarahBM wrote: »

Genius! Yes! Thank you! How did I not see that before! :rolleyes:

The RTÉ1 on channel 11 is only a temporary duplicate which will be switching off soonish. The "new" HD version of RTÉ 1 moved to a new frequency (mux) back in Oct. If you're not seeing this on channel 1 you'll have to get someone to look at your aerial.

This is the current channel line up on Saorview

Channel line-up by LCN

LCN

|

Channel

||

Mux

|
01|RTÉ One|HD|2|
02|RTÉ Two|HD|1|
03|TV3|SD|1|
04|TG4|SD|1|
05|3e|SD|1|
06|RTÉ News Now|SD|1|
07|RTÉ Junior**|SD|2|
08|RTÉ One +1**|SD|2|
09-10|(not used)|||
11|no channel name/programme info (RTÉ 1 simulcast)|SD|1|temporary, going in the New Year
12*|(no channel name/testcard)|HD|2|
13*|(no channel name/testcard)|SD|2|RTÉ Lyric FM audio
14*|(no channel name/testcard)|HD|2|TG4 subtitles and teletext tested previously
15*|(no channel name/testcard)|SD|2| RTÉ Raidió na Gaeltachta audio
16|(not used)|||
17|no channel name/programme info (RTÉjr simulcast**)|SD|1|temporary, going in the New Year
18|no channel name/programme info (RTÉ1 +1 simulcast**)|SD|1|temporary, going in the New Year
200|RTÉ Radio 1|Radio|1|
201|RTÉ Radio 1 Extra|Radio|1|
202|RTÉ 2FM|Radio|1|
203|RTÉ Lyric FM|Radio|1|
204|RTÉ Raidió na Gaeltachta|Radio|1|
205|RTÉ Pulse|Radio|1|
206|RTÉ 2XM|Radio|1|
207*|(no service carried)||1|previously RTÉ Choice
208|RTÉ Gold|Radio|1|
209|RTÉ Junior/RTÉ Chill|Radio|1|
210|(not used)||
211-212*|(no radio channel names)|Radio|2|no audio
213*|(no radio channel name)|Radio|2|RTÉ Lyric FM audio
214*|(no radio channel name)|Radio|2|RTÉ Raidió na Gaeltachta audio
215-217*|(no radio channel names)|Radio|2|no audio
218-219*|(no radio channel name)|Radio|2|RTÉ Gold audio
220*|(no radio channel name)|Radio|2|no audio
249*|SSU|data channel|1|
250*|SSU|data channel|2|

* Hidden but can be selected by entering the channel no. via the remote control
** RTÉ Junior 0700-1845 approx / RTÉ One +1 1900-0100/0200 approx. Timesharing

SarahBM

how do I get MUX?

The Cush

SarahBM wrote: »

how do I get MUX?

A properly installed aerial will get you the missing frequency/mux.

Where is your aerial located?

SarahBM

The Cush wrote: »

A properly installed aerial will get you the missing frequency/mux.

Where is your aerial located?

On the roof I think. I live in a rented house. Might ask my landlord to have a look. Its mad that every other channel is perfect but I have no No1.

The Cush

SarahBM wrote: »

Its mad that every other channel is perfect but I have no No1.

How are RTÉ Junior and RTÉ1+1 on channels 7 and 8, they are also on the new frequency with their temporary duplicates on channels 17 and 18?

SarahBM

not there either. I just have 2-6.

The Cush

SarahBM wrote: »

not there either. I just have 2-6.

The aerial requires an adjustment to pickup the new frequency that carries the other channels. A local installer will be able to sort it.

SarahBM

thanks for your help

muffee

The Cush wrote: »

The aerial requires an adjustment to pickup the new frequency that carries the other channels. A local installer will be able to sort it.

Thank you. Think its the same problem I've come across today. No RTE1 for my neighbour.

cillianclair

Hey,
Having the same problem as SarahBM. i.e. very poor quality or no RTE1, +1 or RTE jr. The thing is they're working fine on one telly (after re-tuning) but not on another telly even after re-tuning. Both digital TVs. Any ideas would be much appreciated?

The Cush

cillianclair wrote: »

Having the same problem as SarahBM. i.e. very poor quality or no RTE1, +1 or RTE jr. The thing is they're working fine on one telly (after re-tuning) but not on another telly even after re-tuning. Both digital TVs. Any ideas would be much appreciated?

Signal strength issue I'd assume.

What type of aerial is feeding the 2 TVs, indoor/outdoor/attic?
How is the signal split to the 2 TVs, splitter/amplifier?

cillianclair

The aerial is in the attic. Think they're separated by a splitter.

The Cush

cillianclair wrote: »

The aerial is in the attic. Think they're separated by a splitter.

Replacing the splitter with a distribution amplifier could resolve the problem, place the amplifier close to the aerial.