PS4 Dualshock controller left thumbstick wear

Ronster29

I have noticed the rubber on the left thumb stick is wearing away. It seems to be a problem in a common fault in the US. I just wondering has anyone else had any issues with their PS4 controllers. Anybody have any dealings with smyths over this issue.

IXIKALIMAIXI

Same is also happening. Left thumbstick is more worn down than the right, almost smooth in the center and around the edges.

Glico Man

It's a known issue. I asked amazon if I could send my control back and get a replacement. After some um-ing and ah-ing (they wanted me to send my entire bundle back, then offered me £38 to get one myself), they eventually gave in and removed the full price of a replacement and said don't worry about sending the one that is damaged.

Pixelbastardo

Yep, just noticed yesterday. After a week of BF4 theres a tiny little tear on the left sticks rubber. I remember reading something about amazon selling cover/protector things for the DS4 thumb sticks. Might be worth getting some.

jenjenten

Known issue, big thread....hopefully Sony re-engineer the rubber coating formula: http://www.neogaf.com/forum/showthread.php?t=711160

Axwell

jenjenten wrote: »

Known issue, big thread....hopefully Sony re-engineer the rubber coating formula: http://www.neogaf.com/forum/showthread.php?t=711160

Not much use to any of us already with them - will be picking up a set of thumb grips myself and that will solve the issue.

bitch please

would you not just get some FPS freaks they feel better and wont wear away and act like a cover for them http://www.kontrolfreek.com/fps/fps-freek-havoc.html

Axwell

They look clunky imo added on to the sticks

TheDoc

If it happens to mine I'll be down to my local shop for a replacement or repair. Not a big deal as people are making out, just know your rights and you will be fine.

I'm sure they will be re-engineered and through enough replacements will have a good one

bitch please

i dunno if they would maybe if its one two controllers they might but not if its very common or maybe the other way round i dunno is it even a common problem

mystic86

I meant to post this here ages ago but I took this photo at a ps4 demo station downstairs in HMV on Henry street a while back, certainly rang some alarm bells in my head:

whiterebel

You would think Sony would have picked up on something so obvious. Is it only left, no problems on the right?

I've been using mine a lot and it still looks and feels like new, no problems at all.

jonerkinsella

I have four pads with no signs of wear ....yet.

brianregan09

Both mine are worn...are they covered by warranty ? or by the shop you got them ?

Oat23

It's easy to take apart the controller and replace the thumbsticks. You can get a pair for €2-€3 on ebay.

If you bought on amazon, contact them and they'll refund you.

brianregan09

Got them in the megabundle the killzone one bought in gamestop

TrustedApple

Have had my PS4 for a month now crazy how time flys :eek:

Like i had done quite a lot of gaming with it say about 100+ hours and i haveint had a problem with the controller yet.

Like i have had my DS3 for 4 years now (The one that game with my PS3) and the controller is still like new and it works just as good as the day i got it

n32

somebody posted here a while back about covers for sale for the sticks. Anyone any ideas where they can be bought?

Axwell

Just look up thumb grips on Amazon or Ebay for ps4

http://www.amazon.com/Controller-Thumb-Grips-4-Pack-Playstation-4/dp/B00GH7UA32

cadete

contact the store u got the console show your receipt and tell em u want a replacement, they have to replace faulty goods

Gehad_JoyRider

no problems here....

Varik

Mine's not to the plastic or worn down badly but the finish is smooth now, if It get's worse I just get onto Gamestop online and might buy a second one to use if they delay.

jenjenten

Have a look at this cheap combo pack on sale: http://www.ebay.ie/itm/Game-Console-Vertical-Balance-Stand-Silicone-Skin-Case-Cover-Caps-for-Sony-PS4-/131081960559?pt=AU_Video_Game_Accessories&hash=item1e8517fc6f

locky_

Have my PS4 since Christmas, just noticed the other night the left thumbstick starting to wear after only a few hours of gameplay. Sent a tweet with picture to Sony Playstation IE yesterday, they responded with " we'd recommend you bring this back to the store where you bought it and they should be able to help you out". Going to call in to GameStop this week and see what the story is.

Yes thumbstick covers are an option but after paying €400 for the PS4 you don't expect the the controller to wear like this. I have the ps3 controller for years and with issues!

At the end of the day the product is of substandard quality.
http://www.consumerhelp.ie/faulty-goods

https://www.dropbox.com/s/vscd1tzz3csepr3/2014-01-02%2021.04.36.jpg

brianregan09

Let us know how you get on mate

Ronster29

Yes thumbstick covers are an option but after paying €400 for the PS4 you don't expect the the controller to wear like this. I have the ps3 controller for years and with issues!

Thumbstick covers aren't option, product is faulty. Needs replacing, I got my console in smyths and guy the at counter said that I was the first person to bring a DS4 back. He said he would have no problem replacing the DS4, if they had any in stock. Told me to ring next week about getting a new DS4.

Also it seems like it is only the DS4 that came with the PS4 that is the problem. The other DS4 seems to be fine. Anyone else the same as me?

Snake Plisken

Got onto Amazon about mine I got the gamer pack which came with two controllers. looked for replacement 2 controllers, they wouldn't but they did agree to refund me £49.00, they wouldn't give me the cost of the two which was £98 if I was to buy 2 new one's from them. Still it's better then nothing!

jenjenten

my L1 trigger is sticking........

Cen92

Bringing them back to Smyths worked out then? I might try later on because both my sticks grip has worn off. I wonder is it a sweaty hands thing?

.ak

Snake Plisken wrote: »

Got onto Amazon about mine I got the gamer pack which came with two controllers. looked for replacement 2 controllers, they wouldn't but they did agree to refund me £49.00, they wouldn't give me the cost of the two which was £98 if I was to buy 2 new one's from them. Still it's better then nothing!

What? So essentially they won't replace your controllers, just one in essence? That's surely not right.

Snake Plisken

.ak wrote: »

What? So essentially they won't replace your controllers, just one in essence? That's surely not right.

Yeah they where looking for the whole lot to be sent back and give me a refund which is no good to me as they have no stock to replace the gamer pack!

.ak

Ah I see.

n32

jenjenten wrote: »

Have a look at this cheap combo pack on sale: http://www.ebay.ie/itm/Game-Console-Vertical-Balance-Stand-Silicone-Skin-Case-Cover-Caps-for-Sony-PS4-/131081960559?pt=AU_Video_Game_Accessories&hash=item1e8517fc6f

I bought this pack and it arrived yesterday. Its great value. You get 4 thumbgrips and 2 skins for the controller. Well worth it to avoid the wear and tear

jonerkinsella

n32 wrote: »

I bought this pack and it arrived yesterday. Its great value. You get 4 thumbgrips and 2 skins for the controller. Well worth it to avoid the wear and tear

What is the feel of the thumbstick pads like ,are they nice to the touch and grippy ?.

n32

jonerkinsella wrote: »

What is the feel of the thumbstick pads like ,are they nice to the touch and grippy ?.

I got 2 different sets and they have different textures. they dont make using the DS4 any harder to use. After an hour or so you would forget they are even on

Riesen_Meal

n32 wrote: »

I got 2 different sets and they have different textures. they dont make using the DS4 any harder to use. After an hour or so you would forget they are even on

I got these ones as a tester and they seem fine...

A little prickly to touch but you get used to them....

http://www.ebay.ie/itm/331076197185?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

3206jake

Gamestop chaged my controller today,Got a nice red one to:D

ollieohyeah

L1 button sticking a lot. Nightmare when playing FIFA online. Anybody have this issue?

3206jake

ollieohyeah wrote: »

L1 button sticking a lot. Nightmare when playing FIFA online. Anybody have this issue?

My L1 was sticking to,just brought it back today cause the rubber was coming off

Oat23

ollieohyeah wrote: »

L1 button sticking a lot. Nightmare when playing FIFA online. Anybody have this issue?

Take the controller apart, remove the button and clean it as well as the thing it clips on to. Mine is fine now.

You can follow a guide on youtube to take it apart, it's simple and you'll have it done it 10 minutes.

ollieohyeah

3206jake wrote: »

My L1 was sticking to,just brought it back today cause the rubber was coming off

Did they replace it for you? My rubbers seem to be fine. Only L1 sticking. Wonder would they replace it for that alone.

Thanks OAT23: Might try taking it apart myself. Worried ill be left with parts missing. Old PS3 pads I could never get the springs on the back buttons back on properly

Batesy

Don't take the whole thing apart. Just get a butter knife and pop the r1 or l1 off by putting the knife between the r1 and r2 buttons and working the button off. It's really easy.

Clean the white powder residue off the 2 prongs inside the controller and pop the button back in place.

My R1 was sticking pretty bad when playing FIFA. All sorted now.

snf99

http://www.youtube.com/watch?v=SC-XbRgfOT8

AGoodison

3206jake wrote: »

Gamestop chaged my controller today,Got a nice red one to:D

Which gamestop? And how worn was yours? One of mine is worn but not too bad. The other has worn where it now has a small tear at the side. Much hassle with returning it?

jonerkinsella

I'm gonna get these...5 pairs for €1.87 posted...sweeet,

http://www.ebay.ie/itm/5-Pairs-Black-Joystick-Thumbstick-Caps-PS3-PS4-Xbox-360-Game-Controller-Hot-/111237786679?pt=LH_DefaultDomain_15&hash=item19e649ec37

ollieohyeah

Thanks for the help guys. Tried popping the L1 button out and cleaning it. Seems to have done the trick now back to flying by people online

MuddyDog

jonerkinsella wrote: »

I'm gonna get these...5 pairs for €1.87 posted...sweeet,

http://www.ebay.ie/itm/5-Pairs-Black-Joystick-Thumbstick-Caps-PS3-PS4-Xbox-360-Game-Controller-Hot-/111237786679?pt=LH_DefaultDomain_15&hash=item19e649ec37

I got something very similar from Ebay and they are terrific.

3206jake

AGoodison wrote: »

Which gamestop? And how worn was yours? One of mine is worn but not too bad. The other has worn where it now has a small tear at the side. Much hassle with returning it?

It was GS castlebar,It was a bit torn,was no hassle at all,changed it straight away,I have to post my other one back to GS.co.uk,my second controller wasn't to bad but is getting worse,I emailed them and they said it was common,I ordered tumb grips,won't use the new controller till they arrive

brianregan09

****ing circle button is sticking now

Cen92

Tried bringing my controller back to Smyths in Waterford and they are claiming that the warranty only covers the console itself and not any accessories such as controllers etc...