Ebay - Global Shipping Program

Mrs Garth Brooks

I bought something from the USA. There was a tracking number provided.

It was hadled by Pitney Bowes in the USA.

And then transferred to InterPost for delivery.

Appartently I had an attempted delivery last night 16 Dec at 11.44 pm.

Who delivers at midnight?

Who or what is InterPost. Is it a courier? I never heard of them. Is there a number.

Has anyone any dealings with them?

Allyall

http://www.interpost.eu/

Never heard of them. Seem to be a UK Company. A Daughter company of http://www.b2ceurope.eu/

cgc5483

Would be interested in an update on this. Recently bought something from the US using the Global Shipping Program. It has left the US but haven't had any updates since. Anyone used this service recently and what company was used for delivery in here in Ireland?

aujopimur

I've just received a parcel on time (8 days EBay/Paypal) from the US shipped thru' USPS/Interpost/Pitney Bowes US/Pitney BowesUK/An Post. The sender charged the duty prior to shipping which was charged separately to my CC by Pitney Bowes at point of dispatch, I think I was overcharged on the duty as it appears to have based on a Sterling transaction, but I'm at a loss as to where I go to question it or look for a refund.

leakyboots

Sorry to resurrect an old thread but - I ordered something on ebay from a UK seller, postage should only have been 2 GBP but I've since been charged an extra 8 GBP for this global shipping thingy? Is there any way around it? Seems like a joke to lump that on top of shipping when it's just coming across the Irish see

sunbeam

leakyboots wrote: »

Sorry to resurrect an old thread but - I ordered something on ebay from a UK seller, postage should only have been 2 GBP but I've since been charged an extra 8 GBP for this global shipping thingy? Is there any way around it? Seems like a joke to lump that on top of shipping when it's just coming across the Irish see

I don't think there is unless the seller opts out of it. I had a similar experience with a UK seller recently. I thought the extra postage was because they were sending by tracked delivery. After I paid the seller emailed me wondering what was up as they had only received the UK postage. The rest was paid directly to Pitney Bowes.

After about 10 days I received the package with £2.50 postage on it and did not need to sign for it. I received a tracking number from Ebay that never worked. I don't blame the seller as I genuinely don't think they understood what they had signed up for but it would really put me off buying from anyone using the global shipping program again

the7thearl

This is a total scam. It's bad enough that greedy E bay and Pitney Bowes dreamt this thing up for items purchased from the US but charging it on items being sent from a UK based seller across the sea to Ireland is just plain WRONG. It has happened to me and the seller was definitely based in the UK. I bought a book costing about £2 and paid the seller's regular postage of £3 and then was gobsmacked to find I was also being charged close to £8 for this scam. I complained to the seller who was equally surprised but being reasonable happily cancelled the purchase. I was refunded both the price of the book and the Pitney Bowes thieved monies over Paypal but it was a lot of needless hassle. Another time in the last days I saw another UK based seller whom I wanted to buy something from doing the same and when I explained the situation to her she replied that I must've had a "bad experience" and she wanted to stay with this thing! Jesus, why would a seller want to inflict a charge that is wrong and actually borderline illegal (given that the Global Shipping programme covers customs charges and none apply between EU states) on a customer?? E bay should have this dreadful scheme/scam highlighted at every available opportunity as it's wholly immoral

MrMorooka

Yeah, haven't had the best experience with this myself. Bought something from the UK, took longer than packages usually take, and was only delivered by An Post(no kind of expedited courier delivery). Tracking number doesn't seem to have worked(package arrived unexpectedly, and I never got the An Post tracking number), and all they seem to have done is added extra days to the delivery time by shipping it to their centre, and then stuck an eBay sticker on the box. Cost £15! I mean it arrived and in good condition and reasonable time, but nothing better than the usual Royal Mail-AnPost UK sellers have used in the past.

I think it is just ignorance and poor explanation. The program is really more intended for people in the States shipping worldwide. No need for it within the EU. Seems to catch out the smaller individuals rather than the established stores. I think I will try to avoid buying off EU sellers using this.

tnethacker

MrMorooka wrote: »

Yeah, haven't had the best experience with this myself. Bought something from the UK, took longer than packages usually take, and was only delivered by An Post(no kind of expedited courier delivery). Tracking number doesn't seem to have worked(package arrived unexpectedly, and I never got the An Post tracking number), and all they seem to have done is added extra days to the delivery time by shipping it to their centre, and then stuck an eBay sticker on the box. Cost £15! I mean it arrived and in good condition and reasonable time, but nothing better than the usual Royal Mail-AnPost UK sellers have used in the past.

I think it is just ignorance and poor explanation. The program is really more intended for people in the States shipping worldwide. No need for it within the EU. Seems to catch out the smaller individuals rather than the established stores. I think I will try to avoid buying off EU sellers using this.

Exactly. Just bought a Nexus from UK and the shipper sent it via GSP. Why on earth would they do so, if I could get it in a day or two still otherwise? It makes no sense.

tnethacker

Does anyone have a clue on how to track my gsp shipment? I only have a number from the ebay system, but no way of knowing how where and how to track it?

bigboss1986

tnethacker wrote: »

Does anyone have a clue on how to track my gsp shipment? I only have a number from the ebay system, but no way of knowing how where and how to track it?

You cant.That is internal nr of Pitney Bowes.

tnethacker

bigboss1986 wrote: »

You cant.That is internal nr of Pitney Bowes.

So, do I just wait until they ship the package some day, as my original shipper has already sent the package to GSP and it has been received.

Reck I should call them up at ebay and ask for anpost tracking number?

bigboss1986

tnethacker wrote: »

So, do I just wait until they ship the package some day, as my original shipper has already sent the package to GSP and it has been received.

Reck I should call them up at ebay and ask for anpost tracking number?

you wont get any An post tracking nr.One day it will just arrive and thats it.that system is absolute scam and 3-4 times more expensive that direct shipping.Only way around is to use Parcel motel etc for UK postage

tnethacker

bigboss1986 wrote: »

you wont get any An post tracking nr.One day it will just arrive and thats it.that system is absolute scam and 3-4 times more expensive that direct shipping.Only way around is to use Parcel motel etc for UK postage

Great, I should've just used the parcelmotel then. Now i'm stuck without a really expensive phone for all eternity, as I ordered it from these guys in uk, thinking i would get it before Christmas.

Well, lesson learned, I won't ordering from anyone using GSP in Europe anymore.

SuperStar278

Mrs Garth Brooks wrote: »

I bought something from the USA. There was a tracking number provided.

It was hadled by Pitney Bowes in the USA.

And then transferred to InterPost for delivery.

Appartently I had an attempted delivery last night 16 Dec at 11.44 pm.

Who delivers at midnight?

Who or what is InterPost. Is it a courier? I never heard of them. Is there a number.

Has anyone any dealings with them?

You'd better posted your tracking number here so that we can track for you .Usually if it's USPS post .then it's delivered by the local post office .If it's DHL .Dhl company will deliver

Xuro

Sorry to necro this one again, but I need to let out some frustration.

I made an order on Ebay via the GSP as well, received a tracking email as well from myHermes.
Today after 4 working days it showed delivered so I panicked and contacted teh seller who stated it was delivered to Pitney Bowes. So it went from point A to point B in the UK .......... now he said it's in Ebay's (Pitney Bowes) hands to deliver it to you. So it will take at least double that time.

I always used Ebay to purchase items from the UK because shipping times were generally quite fast, mostly within 3 working days but this completely destroyed that. Aside from that we pay more as well. Now I can understand this being good with long shipments or for shops as they can now hide behind Ebay and say complain to Ebay if anything is wrong, but for the buyers this is a terrible deal.

Now I read that all shops have been auto opted in to this so some times you want to buy items and you HAVE to buy it via the GSP service or you won't be able to purchase the item at all..

I just wish there was a valid competitor to Ebay so I could drop it all together.

Shops that use this and have competition without GSP lose customers, so why do they not opt out of this crap? If I can I will always avoid this.

Quantumshell

Hi Xuro... Join the club with frustration... When UK sellers list an item they are signed up to the GSP by default.. and it appears that they just go ahead with that. I suppose they don't need the Irish customer base, however some do value us.

Now posting to Ireland from UK is practically local to UK and in my opinion should not be seen as International to UK and not included in the GSP but it is.. Of course that's good business for them.. Have you noticed that now items from the US seem to have customs charges on items even second hand.. I heard a rumour that they collect that and may not be forwarding all of it... not sure.

Post was.. yes very quick normally... There are times where it is still worth the purchase but for a small item...not anymore.

I have bought hundreds of items from UK sellers.. For the items I search for very rarely an Irish seller appears.. I wrote to a few of the regulars I buy from for example British Heart Foundation (Great source for photographic equipment) to thank them for not choosing GSP.

Sorry for going on... Nothing we can do really... Well if we search thoroughly it will still be a valued source for items we need.. Thanks for posting your comment..
Happy bidding in the future Xuro..
Regards Stephen..

Mick Murdock

The problem with the GSP is that Ebay lists items that the sellers may not have signed up to ship to Ireland. It's their way of opening UK and US only sellers to the rest of the world. Many sellers are not even aware of it as it's an opt out rather than opt in setting.

Seeing payments to Pitney Bowes and tracking numbers for items signed and delivered to UK addresses is ridiculous. Slow and poorly operated service.

tnethacker

Mick Murdock wrote: »

The problem with the GSP is that Ebay lists items that the sellers may not have signed up to ship to Ireland. It's their way of opening UK and US only sellers to the rest of the world. Many sellers are not even aware of it as it's an opt out rather than opt in setting.

Seeing payments to Pitney Bowes and tracking numbers for items signed and delivered to UK addresses is ridiculous. Slow and poorly operated service.

I've had the displeasure of using Pitney Bowes ****ty GSP service now couple of times. Last time was just this week, when i finally got my item replaced by the company that originally shipped it to me.

Long story short, even the guys at ebay don't know how the thing works and they tried to make me pay again for my item as the seller used their ****ty system to send me replacement.

F*ck ebay and GSP.

Mick Murdock

I'm currently waiting 10+ days for a GSP delivery from the UK. The tracking info supplied by EBay is useless as far as I can tell? Unfortunately it was a second hand item unavailable anywhere else. How the hell can it take 10 days to cross the Irish sea? Pitney Bowes operation seems to be just as slow in England.

tnethacker

Mick Murdock wrote: »

I'm currently waiting 10+ days for a GSP delivery from the UK. The tracking info supplied by EBay is useless as far as I can tell? Unfortunately it was a second hand item unavailable anywhere else. How the hell can it take 10 days to cross the Irish sea? Pitney Bowes operation seems to be just as slow in England.

It might take as long as 14 days to arrive into ireland where it goes into anpost shipping center. When it reaches there, you'll get a shipping notification.

If you need to return your item that was purchased using GSP, you'll also need to REPAY the damn item and only then you'll get a replacement.

I will never in my life again order from a supplier that uses GSP.

my3cents

The worst part of it is if your item doesn't arrive you have to chase GSP about it and not the seller.

Won't be buying anything from a seller that uses GSP again.

Tony EH

I'm another one that's been hit by this scam. Seriously, everything today is designed to rip you off. FFS :mad:

I haven't bought anything on eBay in years, but twice on two separate items that I bought this week, I've been charged by this Pitney Bowes bullshit.

One item cost $41.40 + $18.60 for P+P that was clearly marked at the eBay checkout and I could later see drawn down on PayPal as $60. Then this extra charge of £8 (€10.15) was also taken by this crowd called Pitney Bowes.

That's the last time I buy anything on eBay. I'll stick with Amazon, even if the item is more expensive.

I don't like being ripped off with hidden charges.

Quantumshell

Hi Tony.. I have that problem with UK sellers.. Not all as some stick with Postal Service to Ireland.. From the US they even add customs to items you don't need to pay customs on !!!

For UK sellers I now use...

'Address Pal' Euro 3.50 each item Max size 720mm x 310mm x 250mm up to 20kg
'Parcel Motel' Euro 3.95 each item Max size 640mm x 410mm x 380mm up to 10kg

For Address Pal collection from nominated post office.. They hold for 5 working days..
I forget how long the 'motel' holds them for.. I have not used them yet but signed up.

nava

Quantumshell wrote: »

Hi Tony.. I have that problem with UK sellers.. Not all as some stick with Postal Service to Ireland.. From the US they even add customs to items you don't need to pay customs on !!!

For UK sellers I now use...

'Address Pal' Euro 3.50 each item Max size 720mm x 310mm x 250mm up to 20kg
'Parcel Motel' Euro 3.95 each item Max size 640mm x 410mm x 380mm up to 10kg

For Address Pal collection from nominated post office.. They hold for 5 working days..
I forget how long the 'motel' holds them for.. I have not used them yet but signed up.

Don't forget DPD Parcel Wizard if you can receive parcels on your work place, you are at home during the day or can redirect it to a friend or family, €3.85 not as strict on oversize parcel dimension.

There is sticky threads for the 3 services here with more information.

firestarter51

uk address company is the best way, i get items from the uk in roughly 3 days, im signed up to all three of the companies for their individual benefits

Tony EH

Correct. But you have to make sure that the seller isn't using this GSP nonsense.

Just found out today that an item I bought from a UK seller on the 9th has just left the "Global Shipping Center". The seller actually posted it on the 10th! So, it's been sitting with these muppets for over 7 days I reckon.

If he'd had just sent it to me directly through Royal Mail, I'd probably have the bloody thing a week ago.

Fecking joke. :rolleyes:

Dave47

Got caught there myself- tried to get seller to use faster shipping method, but he said delivery takes only 72 hours- little did I know the address supplied to him was for the pittney bowes shipping company- don't think many sellers know what's going on. Package supposed to take 13-16 days for me which is ridiculous. Tracking doesn't work either.

Tony EH

Yeh, it's a farce. I won't buy off of anyone using it again. Or if it's an item I really want, I'll contact the seller and see if they'll use straight mail. A lot of sellers don't even know the limitations of this baloney.

One item I bought from Manchester took 12 days get to me at a cost of £9. Another item, sent by Royal Mail also from NW England, got here in 3 days for £3.

Bottom line, it's a scam. Avoid.

firestarter51

Tony EH wrote: »

Yeh, it's a farce. I won't buy off of anyone using it again. Or if it's an item I really want, I'll contact the seller and see if they'll use straight mail. A lot of sellers don't even know the limitations of this baloney.

One item I bought from Manchester took 12 days get to me at a cost of £9. Another item, sent by Royal Mail also from NW England, got here in 3 days for £3.

Bottom line, it's a scam. Avoid.

How is it a scam ?
It's a shipping option that enables sellers to reach a wider audience
No one is forcing you to use it
I use parcel wizard normally and never have any problems with gsp
Get everything here in 3 days

Dave47

So my item has reached the derby hub and will be shipped within 24 to 48 business hours.... Crazy stuff