Ebay - Global Shipping Program

Mrs Garth Brooks

I bought something from the USA. There was a tracking number provided.

It was hadled by Pitney Bowes in the USA.

And then transferred to InterPost for delivery.

Appartently I had an attempted delivery last night 16 Dec at 11.44 pm.

Who delivers at midnight?

Who or what is InterPost. Is it a courier? I never heard of them. Is there a number.

Has anyone any dealings with them?

Allyall

http://www.interpost.eu/

Never heard of them. Seem to be a UK Company. A Daughter company of http://www.b2ceurope.eu/

cgc5483

Would be interested in an update on this. Recently bought something from the US using the Global Shipping Program. It has left the US but haven't had any updates since. Anyone used this service recently and what company was used for delivery in here in Ireland?

aujopimur

I've just received a parcel on time (8 days EBay/Paypal) from the US shipped thru' USPS/Interpost/Pitney Bowes US/Pitney BowesUK/An Post. The sender charged the duty prior to shipping which was charged separately to my CC by Pitney Bowes at point of dispatch, I think I was overcharged on the duty as it appears to have based on a Sterling transaction, but I'm at a loss as to where I go to question it or look for a refund.

leakyboots

Sorry to resurrect an old thread but - I ordered something on ebay from a UK seller, postage should only have been 2 GBP but I've since been charged an extra 8 GBP for this global shipping thingy? Is there any way around it? Seems like a joke to lump that on top of shipping when it's just coming across the Irish see

sunbeam

leakyboots wrote: »

Sorry to resurrect an old thread but - I ordered something on ebay from a UK seller, postage should only have been 2 GBP but I've since been charged an extra 8 GBP for this global shipping thingy? Is there any way around it? Seems like a joke to lump that on top of shipping when it's just coming across the Irish see

I don't think there is unless the seller opts out of it. I had a similar experience with a UK seller recently. I thought the extra postage was because they were sending by tracked delivery. After I paid the seller emailed me wondering what was up as they had only received the UK postage. The rest was paid directly to Pitney Bowes.

After about 10 days I received the package with £2.50 postage on it and did not need to sign for it. I received a tracking number from Ebay that never worked. I don't blame the seller as I genuinely don't think they understood what they had signed up for but it would really put me off buying from anyone using the global shipping program again

the7thearl

This is a total scam. It's bad enough that greedy E bay and Pitney Bowes dreamt this thing up for items purchased from the US but charging it on items being sent from a UK based seller across the sea to Ireland is just plain WRONG. It has happened to me and the seller was definitely based in the UK. I bought a book costing about £2 and paid the seller's regular postage of £3 and then was gobsmacked to find I was also being charged close to £8 for this scam. I complained to the seller who was equally surprised but being reasonable happily cancelled the purchase. I was refunded both the price of the book and the Pitney Bowes thieved monies over Paypal but it was a lot of needless hassle. Another time in the last days I saw another UK based seller whom I wanted to buy something from doing the same and when I explained the situation to her she replied that I must've had a "bad experience" and she wanted to stay with this thing! Jesus, why would a seller want to inflict a charge that is wrong and actually borderline illegal (given that the Global Shipping programme covers customs charges and none apply between EU states) on a customer?? E bay should have this dreadful scheme/scam highlighted at every available opportunity as it's wholly immoral

MrMorooka

Yeah, haven't had the best experience with this myself. Bought something from the UK, took longer than packages usually take, and was only delivered by An Post(no kind of expedited courier delivery). Tracking number doesn't seem to have worked(package arrived unexpectedly, and I never got the An Post tracking number), and all they seem to have done is added extra days to the delivery time by shipping it to their centre, and then stuck an eBay sticker on the box. Cost £15! I mean it arrived and in good condition and reasonable time, but nothing better than the usual Royal Mail-AnPost UK sellers have used in the past.

I think it is just ignorance and poor explanation. The program is really more intended for people in the States shipping worldwide. No need for it within the EU. Seems to catch out the smaller individuals rather than the established stores. I think I will try to avoid buying off EU sellers using this.

tnethacker

MrMorooka wrote: »

Yeah, haven't had the best experience with this myself. Bought something from the UK, took longer than packages usually take, and was only delivered by An Post(no kind of expedited courier delivery). Tracking number doesn't seem to have worked(package arrived unexpectedly, and I never got the An Post tracking number), and all they seem to have done is added extra days to the delivery time by shipping it to their centre, and then stuck an eBay sticker on the box. Cost £15! I mean it arrived and in good condition and reasonable time, but nothing better than the usual Royal Mail-AnPost UK sellers have used in the past.

I think it is just ignorance and poor explanation. The program is really more intended for people in the States shipping worldwide. No need for it within the EU. Seems to catch out the smaller individuals rather than the established stores. I think I will try to avoid buying off EU sellers using this.

Exactly. Just bought a Nexus from UK and the shipper sent it via GSP. Why on earth would they do so, if I could get it in a day or two still otherwise? It makes no sense.

tnethacker

Does anyone have a clue on how to track my gsp shipment? I only have a number from the ebay system, but no way of knowing how where and how to track it?

bigboss1986

tnethacker wrote: »

Does anyone have a clue on how to track my gsp shipment? I only have a number from the ebay system, but no way of knowing how where and how to track it?

You cant.That is internal nr of Pitney Bowes.

tnethacker

bigboss1986 wrote: »

You cant.That is internal nr of Pitney Bowes.

So, do I just wait until they ship the package some day, as my original shipper has already sent the package to GSP and it has been received.

Reck I should call them up at ebay and ask for anpost tracking number?

bigboss1986

tnethacker wrote: »

So, do I just wait until they ship the package some day, as my original shipper has already sent the package to GSP and it has been received.

Reck I should call them up at ebay and ask for anpost tracking number?

you wont get any An post tracking nr.One day it will just arrive and thats it.that system is absolute scam and 3-4 times more expensive that direct shipping.Only way around is to use Parcel motel etc for UK postage

tnethacker

bigboss1986 wrote: »

you wont get any An post tracking nr.One day it will just arrive and thats it.that system is absolute scam and 3-4 times more expensive that direct shipping.Only way around is to use Parcel motel etc for UK postage

Great, I should've just used the parcelmotel then. Now i'm stuck without a really expensive phone for all eternity, as I ordered it from these guys in uk, thinking i would get it before Christmas.

Well, lesson learned, I won't ordering from anyone using GSP in Europe anymore.

SuperStar278

Mrs Garth Brooks wrote: »

I bought something from the USA. There was a tracking number provided.

It was hadled by Pitney Bowes in the USA.

And then transferred to InterPost for delivery.

Appartently I had an attempted delivery last night 16 Dec at 11.44 pm.

Who delivers at midnight?

Who or what is InterPost. Is it a courier? I never heard of them. Is there a number.

Has anyone any dealings with them?

You'd better posted your tracking number here so that we can track for you .Usually if it's USPS post .then it's delivered by the local post office .If it's DHL .Dhl company will deliver

Xuro

Sorry to necro this one again, but I need to let out some frustration.

I made an order on Ebay via the GSP as well, received a tracking email as well from myHermes.
Today after 4 working days it showed delivered so I panicked and contacted teh seller who stated it was delivered to Pitney Bowes. So it went from point A to point B in the UK .......... now he said it's in Ebay's (Pitney Bowes) hands to deliver it to you. So it will take at least double that time.

I always used Ebay to purchase items from the UK because shipping times were generally quite fast, mostly within 3 working days but this completely destroyed that. Aside from that we pay more as well. Now I can understand this being good with long shipments or for shops as they can now hide behind Ebay and say complain to Ebay if anything is wrong, but for the buyers this is a terrible deal.

Now I read that all shops have been auto opted in to this so some times you want to buy items and you HAVE to buy it via the GSP service or you won't be able to purchase the item at all..

I just wish there was a valid competitor to Ebay so I could drop it all together.

Shops that use this and have competition without GSP lose customers, so why do they not opt out of this crap? If I can I will always avoid this.

Quantumshell

Hi Xuro... Join the club with frustration... When UK sellers list an item they are signed up to the GSP by default.. and it appears that they just go ahead with that. I suppose they don't need the Irish customer base, however some do value us.

Now posting to Ireland from UK is practically local to UK and in my opinion should not be seen as International to UK and not included in the GSP but it is.. Of course that's good business for them.. Have you noticed that now items from the US seem to have customs charges on items even second hand.. I heard a rumour that they collect that and may not be forwarding all of it... not sure.

Post was.. yes very quick normally... There are times where it is still worth the purchase but for a small item...not anymore.

I have bought hundreds of items from UK sellers.. For the items I search for very rarely an Irish seller appears.. I wrote to a few of the regulars I buy from for example British Heart Foundation (Great source for photographic equipment) to thank them for not choosing GSP.

Sorry for going on... Nothing we can do really... Well if we search thoroughly it will still be a valued source for items we need.. Thanks for posting your comment..
Happy bidding in the future Xuro..
Regards Stephen..

Mick Murdock

The problem with the GSP is that Ebay lists items that the sellers may not have signed up to ship to Ireland. It's their way of opening UK and US only sellers to the rest of the world. Many sellers are not even aware of it as it's an opt out rather than opt in setting.

Seeing payments to Pitney Bowes and tracking numbers for items signed and delivered to UK addresses is ridiculous. Slow and poorly operated service.

tnethacker

Mick Murdock wrote: »

The problem with the GSP is that Ebay lists items that the sellers may not have signed up to ship to Ireland. It's their way of opening UK and US only sellers to the rest of the world. Many sellers are not even aware of it as it's an opt out rather than opt in setting.

Seeing payments to Pitney Bowes and tracking numbers for items signed and delivered to UK addresses is ridiculous. Slow and poorly operated service.

I've had the displeasure of using Pitney Bowes ****ty GSP service now couple of times. Last time was just this week, when i finally got my item replaced by the company that originally shipped it to me.

Long story short, even the guys at ebay don't know how the thing works and they tried to make me pay again for my item as the seller used their ****ty system to send me replacement.

F*ck ebay and GSP.

Mick Murdock

I'm currently waiting 10+ days for a GSP delivery from the UK. The tracking info supplied by EBay is useless as far as I can tell? Unfortunately it was a second hand item unavailable anywhere else. How the hell can it take 10 days to cross the Irish sea? Pitney Bowes operation seems to be just as slow in England.

tnethacker

Mick Murdock wrote: »

I'm currently waiting 10+ days for a GSP delivery from the UK. The tracking info supplied by EBay is useless as far as I can tell? Unfortunately it was a second hand item unavailable anywhere else. How the hell can it take 10 days to cross the Irish sea? Pitney Bowes operation seems to be just as slow in England.

It might take as long as 14 days to arrive into ireland where it goes into anpost shipping center. When it reaches there, you'll get a shipping notification.

If you need to return your item that was purchased using GSP, you'll also need to REPAY the damn item and only then you'll get a replacement.

I will never in my life again order from a supplier that uses GSP.

my3cents

The worst part of it is if your item doesn't arrive you have to chase GSP about it and not the seller.

Won't be buying anything from a seller that uses GSP again.

Tony EH

I'm another one that's been hit by this scam. Seriously, everything today is designed to rip you off. FFS :mad:

I haven't bought anything on eBay in years, but twice on two separate items that I bought this week, I've been charged by this Pitney Bowes bullshit.

One item cost $41.40 + $18.60 for P+P that was clearly marked at the eBay checkout and I could later see drawn down on PayPal as $60. Then this extra charge of £8 (€10.15) was also taken by this crowd called Pitney Bowes.

That's the last time I buy anything on eBay. I'll stick with Amazon, even if the item is more expensive.

I don't like being ripped off with hidden charges.

Quantumshell

Hi Tony.. I have that problem with UK sellers.. Not all as some stick with Postal Service to Ireland.. From the US they even add customs to items you don't need to pay customs on !!!

For UK sellers I now use...

'Address Pal' Euro 3.50 each item Max size 720mm x 310mm x 250mm up to 20kg
'Parcel Motel' Euro 3.95 each item Max size 640mm x 410mm x 380mm up to 10kg

For Address Pal collection from nominated post office.. They hold for 5 working days..
I forget how long the 'motel' holds them for.. I have not used them yet but signed up.

nava

Quantumshell wrote: »

Hi Tony.. I have that problem with UK sellers.. Not all as some stick with Postal Service to Ireland.. From the US they even add customs to items you don't need to pay customs on !!!

For UK sellers I now use...

'Address Pal' Euro 3.50 each item Max size 720mm x 310mm x 250mm up to 20kg
'Parcel Motel' Euro 3.95 each item Max size 640mm x 410mm x 380mm up to 10kg

For Address Pal collection from nominated post office.. They hold for 5 working days..
I forget how long the 'motel' holds them for.. I have not used them yet but signed up.

Don't forget DPD Parcel Wizard if you can receive parcels on your work place, you are at home during the day or can redirect it to a friend or family, €3.85 not as strict on oversize parcel dimension.

There is sticky threads for the 3 services here with more information.

firestarter51

uk address company is the best way, i get items from the uk in roughly 3 days, im signed up to all three of the companies for their individual benefits

Tony EH

Correct. But you have to make sure that the seller isn't using this GSP nonsense.

Just found out today that an item I bought from a UK seller on the 9th has just left the "Global Shipping Center". The seller actually posted it on the 10th! So, it's been sitting with these muppets for over 7 days I reckon.

If he'd had just sent it to me directly through Royal Mail, I'd probably have the bloody thing a week ago.

Fecking joke. :rolleyes:

Dave47

Got caught there myself- tried to get seller to use faster shipping method, but he said delivery takes only 72 hours- little did I know the address supplied to him was for the pittney bowes shipping company- don't think many sellers know what's going on. Package supposed to take 13-16 days for me which is ridiculous. Tracking doesn't work either.

Tony EH

Yeh, it's a farce. I won't buy off of anyone using it again. Or if it's an item I really want, I'll contact the seller and see if they'll use straight mail. A lot of sellers don't even know the limitations of this baloney.

One item I bought from Manchester took 12 days get to me at a cost of £9. Another item, sent by Royal Mail also from NW England, got here in 3 days for £3.

Bottom line, it's a scam. Avoid.

firestarter51

Tony EH wrote: »

Yeh, it's a farce. I won't buy off of anyone using it again. Or if it's an item I really want, I'll contact the seller and see if they'll use straight mail. A lot of sellers don't even know the limitations of this baloney.

One item I bought from Manchester took 12 days get to me at a cost of £9. Another item, sent by Royal Mail also from NW England, got here in 3 days for £3.

Bottom line, it's a scam. Avoid.

How is it a scam ?
It's a shipping option that enables sellers to reach a wider audience
No one is forcing you to use it
I use parcel wizard normally and never have any problems with gsp
Get everything here in 3 days

Dave47

So my item has reached the derby hub and will be shipped within 24 to 48 business hours.... Crazy stuff

Scattered Battered

Sorry to necro this thread, but I ordered something from a UK seller on the 27th of September. He shipped it to the GSP on the 28th and the GSP feckers have had it since the 30th and have shown no sign of sending it on. The tracking provided hasn't been updated since the 30th and I paid €20 for "international signed for tracking" so I'm pretty annoyed about that. I know, from years of buying from ebay UK sellers, that shipping shouldn't take longer than a week (especially when paying for tracking). This is my second experience with a seller using the GSP and the first one wasn't positive either. The first one was an American seller at Christmas time so I blamed the time and distance for the long wait back then - not so sure about it now. That one arrived a month late and repackaged by Pitney Bowes for some reason (edit to add: the repackaging caused two individual accessories to get lost from the rest of the order -the seller was adamant they placed them in the package too).

I can see why it sounds good to sellers: its touted as making the shipping process easier and safer (i.e. fills in the import forms for them), when, in reality, it just makes shipping twice as expensive and takes 3 times longer to post the package. The UK seller I ordered from only recently started using the GSP, but, given this negative experience, said he'd re-consider using it in future given the amount of trouble it causes: I think everyone who has had negative experiences with GSP should be honest about it with the sellers as I don't think they realise the massive disadvantages it causes for customers. Sellers lose out in the long run. I know I'm going to avoid any seller using GSP from now on: it's more trouble than its worth.

Xuro

We have something new on Ebay.

Shops who state the item is in the UK, but then you have to wait 10-14 working days for the item to arrive, and when you check their shop they are based in China. Once the package arrives you can see it comes from all but the UK they simply get shipped from China.

They also have multiple shops but its actually one big reseller behind it all the same shop. Apparently it has something to do with dodging VAT and what not.

Just so you know be careful with this, check the shop location in shop details before you buy something.

I have learned to become very patient with all this GSP nonsense. The more we go forward in the future the worse it all gets with receiving packages. The days of receiving packages in 2/3 working days seem long gone 4/5 working days seems to be the norm now, if you are REALLY lucky.

sunbeam

At this point about 90 percent of UK sellers I buy from are using the GSP, so I've switched to Parcel Wizard. This usually costs about half the price and gets here in a week or less.

glaswegian

been waiting for ten days now for an item i bought on october 16th,tracking is just a waste of time,all it's telling me is "multiple carriers " don't know if it's still in england or if it's here in ireland and with the bank holiday coming it could be a few days yet before it lands. will never buy anything again from ebay if it involves this sh1te delivery system.

stronglikebull

Xuro wrote: »

We have something new on Ebay.

Shops who state the item is in the UK, but then you have to wait 10-14 working days for the item to arrive, and when you check their shop they are based in China. Once the package arrives you can see it comes from all but the UK they simply get shipped from China.

Sellers quoting false location is not new, but it does seem to be a lot more common now. I've bought a few small items from "UK" sellers in the last couple of months, and all were posted from China. Two of the accounts, different eBay names, are using the same Paypal identity, I've just noticed, and a third one I'm pretty sure is the same too, but uses a different Paypal account. I've reported all items to eBay for false location, and they've done exactly nothing about it. All are still active and have the location as UK.

As for GSP, it's handy if you're buying from America, but for UK to Ireland, it's a complete con. Adds 5 days to shipping, and usually ends up costing about twice what it would if sent directly.

satguy

I stopped buying stuff on ebay because of this Pitney Bowes ""global shipping program"".. SCAM

I used to buy a lot of PC parts,,, AH Well,, ebay's loss is adverts gain.... Plus I now buy Irish ?

MyPeopleDrankTheSoup

just another post to warn users to avoid any sellers fulfilling via eBay Global Shipping, they're laughably incompetent. the tracking number is useless and i'd no idea what courier had my laptop in Ireland. then suddenly i get a message that they attempted delivery and the item was returned! there's no way they actually attempted delivery, i was at home all day.

the seller was great and reshipped a laptop but it cost him more money. if i ever use again, i'll only ship to parcelmotel in the North

ebay is such a joke of a company, should have died years ago but unforunately the network effect keeps them alive.

prinzeugen

glaswegian wrote: »

been waiting for ten days now for an item i bought on october 16th,tracking is just a waste of time,all it's telling me is "multiple carriers " don't know if it's still in england or if it's here in ireland and with the bank holiday coming it could be a few days yet before it lands. will never buy anything again from ebay if it involves this sh1te delivery system.

Been buying stuff on Ebay from the UK using the GSP for yonks and never had a problem.

It is taking longer now (about 2 weeks) to get stuff, but I presume that is due to demand with buying in £ being so good at the moment.

traep

This stealing must stop.
If you see an item in the us or uk on ebay, using the programme, send a message to the seller,warning him.
NOTE THIS, there is no duty on antique jewellery coming into Ireland from the us,check other items yourselves ,yet GSP have charged me a bogus duty ,which they pocketed themselves.I have reported the matter to the Customs and Excise.When challenged ,they hid their theft by deception,and by lies.
It is shame on Ebay to allow this to continue.
If you can ,also boycott any item involved on ebay ,otherwise I suspect the sellers will not realise that their good names are being besmirched .

prinzeugen

traep wrote: »

NOTE THIS, there is no duty on antique jewellery coming into Ireland from the us,check other items yourselves ,yet GSP have charged me a bogus duty ,which they pocketed themselves.I have reported the matter to the Customs and Excise.

Not true. If it has a value then it is liable for import duty and/or VAT. Does not matter if it is new or second hand.

See here

http://www.boards.ie/vbulletin/showthread.php?t=2055862554

And if they pocketed it themselves, you would be getting a second tax bill..

satguy

ebay,, are loosing customers over this ""global shipping program"".. SCAM

Let's just hope they die soon,, and we get another better auction site in it's place..

edmethod

Iv been charged by Pitney Bowes for the second time in the past two weeks buying items from the UK, total scam, the tracking number never works, I got fake e mails saying my item had reached the global shipping program after I had already received it, now the second item it's been 4 working days and it hasn't even left the UK yet, all it is is standard postage Royal mail to An Post, they claim its for import custom charges when there are none, Pitney Bowes alongside Ebay is committing fraud on a massive scale and hoping people don't notice, they took money directly from my account without my consent how is that not flat out theft? I opened an unauthorized transaction dispute on paypal and got a reply its for global shipping blah blah blah there is no option to add details / info to the dispute, I had to e mail pay pal separately stating my case and demanding a full refund, even if it is just for goods from the U.S there not allowed to charge import tax duty on items under $200 but yet they do, is there no longer any watch dog tv show to put this under the spot light?

whiterebel

edmethod wrote: »

even if it is just for goods from the U.S there not allowed to charge import tax duty on items under $200 but yet they do, is there no longer any watch dog tv show to put this under the spot light?

Can you explain this?

stronglikebull

whiterebel wrote: »

Can you explain this?

Probably confusing duty and VAT. Duty is not charged on items under €200 (or maybe €250), but VAT applies at €25.

eBay global shipping is not a scam, nor are they doing anything illegal. The charge will be listed as a separate transaction in Paypal, but the amount is as in your eBay listing. UK sellers are free to chose the global shipping program if they so chose. It adds a layer of security for sellers, so it makes it attractive for them to use it.

It's just not a great service a lot of the time from a buyers perspective as it adds extra delays and costs more than shipping direct.

whiterebel

stronglikebull wrote: »

Probably confusing duty and VAT. Duty is not charged on items under €200 (or maybe €250), but VAT applies at €25.

eBay global shipping is not a scam, nor are they doing anything illegal. The charge will be listed as a separate transaction in Paypal, but the amount is as in your eBay listing. UK sellers are free to chose the global shipping program if they so chose. It adds a layer of security for sellers, so it makes it attractive for them to use it.

It's just not a great service a lot of the time from a buyers perspective as it adds extra delays and costs more than shipping direct.

Duty is applicable over €150 value, not including Insurance or freight. No VAT charged on value less than €22 including freight and insurance.

stevek93

This crowd has taken 11 euro from my PayPal as a separate transaction. I had already paid 25 euro shipping what's the 11 euro about? It's an item coming from the UK which apparently is going to take 16 days to deliver

Tony EH

The GSP should be a buyer choice.

As it stands, it a load of old pony that really only serves to hold up the delivery.

I'd wager that 90% (if not more) buyers would rather it was gone.

my3cents

Two items from ebay two different UK sellers both BIN's bought the same day and posted the same day. One with Royal Mail arrived 2 days later and the one with GPS took nearly 2 weeks.

My own stupid fault as I put a low ball offer in to the seller using GPS before I twigged that he was using GPS if I had I wouldn't have bothered.

Tony EH

/\

This is why people think this GSP is a scam. It doesn't do anything but relieve people of their money, interrupt delivery time, interfere with the package and there's no opt out feature for the buyer.

It's entirely money oriented, with little in the way of "service" being provided for the money issued.

4fvw6lcprxeoyq

So I bought two separate items on Ebay, both from England, both the same size (cables for my car). One was shipped with the GSP costing about €11, and the other with Royal Mail €3. Both purchased on Sunday evening.

It's Thursday now and the Royal Mail one has arrived, but the GSP one is still in England. It took them two days to pick it up from the seller, and another 2 days sitting at their facility.

Think I'll be avoiding the GSP sellers/items from now on.

I also use An Post's AddressPal service from time to time. It also only takes 2-4 days but you have to collect it at the post office..