Ulster Bank

Lokie

Just tried using my card and it was declined, tried to check balance online, but service unavailable.

Is there something up with UB at the moment?

I know I have money in that account WTF?

Visa Debit system is down at moment. No ETA on availability from UB at moment.

Mr.Crinklewood

Yep. Twitter is full of tweets about it.

MadsL

How very unlike their impeccable service record.

C.K Dexter Haven

Lokie wrote: »

Just tried using my card and it was declined, tried to check balance online, but service unavailable.

Is there something up with UB at the moment?

I know I have money in that account WTF?

IB Ulster says no?

Fuh Q

I cant access it through the app either

kneemos

UH OH.

Lokie

Thanks guys, knew I must still have money in there

Tugboats

NatWest in UK is down

Boombastic

it's run by hippos

P_1

Again?

Mr.Crinklewood

Boombastic wrote: »

it's run by hippos

Can hippos run?

dobman88

Anytime Internet Banking
Anytime Internet Banking is temporarily unavailable.
In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40. Our Mobile and Telephony services are also unavailable during this time.
We are sorry for any disruption this may cause you.

Essential maintenance me arse

Boombastic

Mr.Crinklewood wrote: »

Can hippos run?

it seems not, or maybe sporadically for short periods.

Mr.Crinklewood

Boombastic wrote: »

it seems not, or maybe sporadically for short periods.

What about hopscotch?. Can they play hopscotch?

While I'm at it, where did hopscotch get its name?

ytpe2r5bxkn0c1

Mr.Crinklewood wrote: »

Can hippos run?

Surprisingly quickly!

kneemos

Mr.Crinklewood wrote: »

What about hopscotch?. Can they play hopscotch?

While I'm at it, where did hopscotch get its name?

They can't throw the the stone.

Boombastic

they keep breaking the concrete, si we don't let them anymore

fobster

Mr.Crinklewood wrote: »

What about hopscotch?. Can they play hopscotch?

While I'm at it, where did hopscotch get its name?

Only hipposcotch.


This thread is now about hippos.

Mr.Crinklewood

kneemos wrote: »

They can't throw the the stone.

Could they not throw stones from their mouths?

ytpe2r5bxkn0c1

The bank's parent company RBS, tweeted "We're aware of some technical issues and are working hard to fix them. Sorry and thanks for your patience"

kneemos

Mr.Crinklewood wrote: »

Could they not throw stones from their mouths?

Ah.Yes indeed,if they weren't hungry.

WoollyRedHat

Anytime Internet Banking
Anytime Internet Banking is temporarily unavailable.

Lying bastards.

Boombastic

i'm hipponotised refreshing twitter waiting for the next tweet

BNMC

Lokie wrote: »

Just tried using my card and it was declined, tried to check balance online, but service unavailable.

Is there something up with UB at the moment?

I know I have money in that account WTF?

https://www.youtube.com/watch?v=ThTwl1HrFi4

Mr.Crinklewood

Mr.Crinklewood wrote: »

Yep. Twitter is full of tweets about it.

Tweets? On Twitter? F**k off!!!

I just remembered that this is Cyber Monday and possibly the most profitable day ever for online retailers. Looks like Visa Debit couldn't take the strain.

Crann na Beatha

This post has been deleted.

Boombastic

cyber Monday?

Yes but it's nothing to do with talking filth to a 18 yr old blonde that's really a 55 yr old obese pipe fitter. Ah how I miss Yahoo Chat.

pajor

Ah well, just logged in on the website.

cd76

I am having the same problem. Just heard on RTE news that there is a repeat problem of the incident last year. Seems it is also affecting RBS/NatWest customers all over the UK.

These guys are so useless at customer service. This time I am definitely moving. They should loose their banking license.

Boombastic

pajor wrote: »

Ah well, just logged in on the website.

hippo hippo hurray!

C.K Dexter Haven

Boombastic wrote: »

i'm hipponotised refreshing twitter waiting for the next tweet

Hippos never had good press, even in the 70s- don't know why Ulster bank went with that mascot:

http://m.youtube.com/watch?v=v2mLAajm7ZY&desktop_uri=%2Fwatch%3Fv%3Dv2mLAajm7ZY

Cabaal

Appwars to be working now

Ally Dick

This is what happens when you outsource your IT to India on the cheap

prodsc

Logged in no problem to check todays transactions, all ok for me.

Beef

I'm able to login again but my balance is different than it was earlier today.

Taco Corp

so I guess the 7:15 train wasn't their busiest branch this evening?

prodsc

Beef wrote: »

I'm able to login again but my balance is different than it was earlier today.

Spending a few bob, or added some:)

Beef

prodsc wrote: »

Spending a few bob, or added some:)

There's more there than there was - and I wasn't adding any!

I bought something from amazon (cyber monday ) and the money was gone earlier but appears to be back in the account. It will probably correct itself after the end of day processing runs tonight.

bijou

UB app on mobile keeps telling me I need an internet connection yet other sites are working, I take it UB's message is down to the problems they're having??

Funny though, I purchased something on Amazon "last night" and just now got an email from Amazon telling me there's problems processing the payment!!

FREDNISMO

Just back from a 50 mile round trip to do the weekly grocery shop empty handed because my card wouldn't process at the till, tried several ATM'S and still wouldn't work, lets just say will be filling out a/c forms for a new bank before the weekend.I think the supermarket (Asda) should have made customers aware that there was a problem with UB card transactions instead of letting them walk around the shop for an hour for nothing.

pablomakaveli

Well being with RBS i'm screwed. Of all the times for this to happen, it happens during a steam sale.:(

Crann na Beatha

This post has been deleted.

ninebeanrows

People should vote with their feet and move banks.

They have shown themselves again to be a complete shambles.

prodsc

FREDNISMO wrote: »

Just back from a 50 mile round trip to do the weekly grocery shop empty handed because my card wouldn't process at the till, tried several ATM'S and still wouldn't work, lets just say will be filling out a/c forms for a new bank before the weekend.I think the supermarket (Asda) should have made customers aware that there was a problem with UB card transactions instead of letting them walk around the shop for an hour for nothing.

Are you a UK customer?

donegal__road

Online login not working for me, just says 'the customer number you have entered does not exist'

Jesus Wept

Useless bastards.

Ally Dick

All the banks are sending their IT to India. Bank Of Ireland and AIB are doing it. Be afraid. Be very afraid

unkel

Just off the phone to customer services in the UK. They actually can't even access customer details ATM - they are completely blind :eek:

My card is blocked and I can't make online payments. On cyber Monday, the busiest day of the year for online payments :eek:

I have a massive order in with GAP. 40% discount today only. UB can pay me this difference + compensation, thanks very much.

Was it the outsourced IT in India who fukced up again?