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Ryanair Name Change

  • 14-11-2013 12:11pm
    #1
    pudgeydev
    Registered Users, Registered Users 2 Posts: 171 ✭✭


    Hi all,

    I booked a ryanair flight for my OH and her mother. Turns out her mother's passport/birth cert name is Ellen, and not Helen, which is the name she uses and is on her bank details etc.

    She's an elderly woman who needs all the mobility help to the seat etc. Do you reckon they'll charge the €110? Any previous experience with this type of thing would help.

    Thanks!


Comments

  • #2
    keithclancy
    Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    Ring them


  • #3
    pudgeydev
    Registered Users, Registered Users 2 Posts: 171 ✭✭pudgeydev


    They're more expensive than a se.x line to call (so I've heard...) just wondered if anyone had similar experiences


  • #4
    keithclancy
    Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    Call them on +353 1 812 1212 and say you are in Paraguay at the moment and cannot ring Irish premium rate numbers (if they ask)


  • #5
    munchkin_utd
    Registered Users, Registered Users 2 Posts: 7,927 ✭✭✭munchkin_utd


    never heard of a sex line as cheap as ryanair charge for customer service

    1520 444 004 - Ryanair Reservations Phone Number - €0.15/min incl. VAT


  • #6
    ht9zni1gs28crp
    Closed Accounts Posts: 1,011 ✭✭✭ht9zni1gs28crp


    log into your reservation online on their website if you were checking in, look for the amendment/flight change button. You should be able to complete it there.

    I had to change a flight recently and it was one of the most hassle free flight changes I have ever made!


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  • #7
    Boombastic
    Closed Accounts Posts: 6,496 ✭✭✭Boombastic


    I rang ryanair yesterday for a date change. they were very quick on the phone to sort it out, wasn't kept waiting at all...


  • #8
    BuffyBot
    Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    They're normally quite good about minor name errors too.


  • #9
    pudgeydev
    Registered Users, Registered Users 2 Posts: 171 ✭✭pudgeydev


    Hi all, update - all went well, they got it sorted for nothing. Fair play to Ryanair!


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