Service Access codes for eircom phone watch alarm

alph

Hi folks,

My Eircom phone watch alarm keeps going off (usually at some ungodly hour like 4 am) because the battery is dead.

I don't actually pay for the monitoring of the alarm anymore and just use it as a standalone type of thing. I contacted Eircom about it and they wanted €110 call out and the price of the battery on top of that.

I'd like to just replace it myself but I've run into a bit of an issue. When I take the panel down it asks for a master access code. I have no idea what this is.

Can anybody help? the alarm is a Simon alarm version 3

If possible I could also use some help on what battery to get for it but I can probably figure that out if I can get to the old one.

Thanks

KoolKid

I sent you a PM re the codes. I also sent you the installation manual. Hope that helps as well.;)

altor

alph wrote: »

Hi folks,

My Eircom phone watch alarm keeps going off (usually at some ungodly hour like 4 am) because the battery is dead.

I don't actually pay for the monitoring of the alarm anymore and just use it as a standalone type of thing. I contacted Eircom about it and they wanted €110 call out and the price of the battery on top of that.

I'd like to just replace it myself but I've run into a bit of an issue. When I take the panel down it asks for a master access code. I have no idea what this is.

Can anybody help? the alarm is a Simon alarm version 3

If possible I could also use some help on what battery to get for it but I can probably figure that out if I can get to the old one.

Thanks

All you need is your user code once you drop the front lid.
The batteries off this system are available at R.E.W.
To stop the beeps, drop the lid, enter your user code press, delete, option 01, done. This turns off the beeps. The beeps are there to indicate a problem on the system so make sure you turn them back on once the battery has being replaced. To do this press, add, option 01, done.

Tirnanoger

KoolKid wrote: »

I sent you a PM re the codes. I also sent you the installation manual. Hope that helps as well.;)

Hi

I have the same issue. My simon panel keeps going off and I need an access code which I don't have

KoolKid

Hi
I sent you a PM with the engineer manual and some info re the engineer code.

kingtorres9

Hi goys
My alarm keeps beeping and says communication error. Can someone help with the engineer code as I do not have it. I have the Simon system (no display) and am not monitored. Plus I think my batteries need replacing (wireless system) System installed in 2008 and never changed batteries.
Thanks for listening

KoolKid

Hi
I sent you that manual and Information re the code.

kingtorres9

First Thanks to koolkid for your reply.
Really need help now.
Full story. woke up this mornin to 2 lights on Simon alarm. Presed System Status and said Phone Communication Status. Dropped the cover to enter I.D but nothing works Tried What Koolkid said and tried access code all ways. Even tried Uttility Access Codes 1 & 2 to no avail. Can anyone help as the beeps are doing my head in. If you cant help how do i fully disconnect it.
Many Thanks

UPDATE
Flipped the lid down last night then the back cover to see could i see the battery, alarm went off so i closed it back up and keyed in my code and now the Phone Communication Status warning is gone and everything back to normal ????????
Maybe i should just call an engineer

altor

kingtorres9 wrote: »

First Thanks to koolkid for your reply.
Really need help now.
Full story. woke up this mornin to 2 lights on Simon alarm. Presed System Status and said Phone Communication Status. Dropped the cover to enter I.D but nothing works Tried What Koolkid said and tried access code all ways. Even tried Uttility Access Codes 1 & 2 to no avail. Can anyone help as the beeps are doing my head in. If you cant help how do i fully disconnect it.
Many Thanks

UPDATE
Flipped the lid down last night then the back cover to see could i see the battery, alarm went off so i closed it back up and keyed in my code and now the Phone Communication Status warning is gone and everything back to normal ????????
Maybe i should just call an engineer

Sent you a P.M re the code.
You will need the numbers deleted to prevent the system contacting P.W.
Very easy to do. You can also set this system up to ring your phone.
What battery is the status reporting as low?

jimmyging

Kook kid would you please pm me the manual and codes if you get a chance as one of my door sensors has a low battery and I can't seem to get one locally as they are all a little big and now I have had to bypass that zone as it is giving me a tamper warning on that sensor .
Much appreciated

kub

jimmyging wrote: »

Kook kid would you please pm me the manual and codes if you get a chance as one of my door sensors has a low battery and I can't seem to get one locally as they are all a little big and now I have had to bypass that zone as it is giving me a tamper warning on that sensor .
Much appreciated

Just on the battery, probably a 123A, have you tried a chemist, these batteries also go into cameras AFAIK.

KoolKid

jimmyging wrote: »

Kook kid would you please pm me the manual and codes if you get a chance as one of my door sensors has a low battery and I can't seem to get one locally as they are all a little big and now I have had to bypass that zone as it is giving me a tamper warning on that sensor .
Much appreciated

I PMed you that.

mickjohnlong

Hi does anyone have engineers codes for phone watch. The alarm is a hkc1070. Thanks.

altor

mickjohnlong wrote: »

Hi does anyone have engineers codes for phone watch. The alarm is a hkc1070. Thanks.

Sent you a P.M.

jaggiebunnet

Hi - just wondering if anyone knows how to turn down the volume on the PW alarms - when I say volume i mean when you set and unset, as this is usually done late at night or early in the morning it tends to wake the kids and so if I could it turned down would be useful. thanks.

Evolution1

jaggiebunnet wrote: »

Hi - just wondering if anyone knows how to turn down the volume on the PW alarms - when I say volume i mean when you set and unset, as this is usually done late at night or early in the morning it tends to wake the kids and so if I could it turned down would be useful. thanks.

If it's a simon xt panel ( blue lights) press the mute button after you press "stay" to silence the beeps while arming.

If it's a simon 3 ( red lights ) press the chime doors button to silence the beeps while arming

Kop96

Hi
Anyone have engineer codes for a eircom system called interlogix?

KoolKid

Sent you a PM re that.

paulski999

Hi All, could someone please PM me the engineer codes for old (2003 installed) Eircom PW (Simon) with red lights? Want to drop monitoring with PW and set it to txt or phone my mobile. Many thanks

KoolKid

Sent you a message. Hope it helps.

PCampbell

Hi,

All I have Eircom pw amd the contract is up. I want to set it up for self monitoring.

Could someone please send me info on the engineer/installer code?

Thanks.

sirus_28

Hi guys. Would anyone have engineers codes for eircom Simon panel. Door sensor reading problems, think its battery issue. Thanks.

KoolKid

Sent you a PM re those codes.

sirus_28

KoolKid wrote: »

Sent you a PM re those codes.

That's the job. Thanks KoolKid for that.

hazel belton

Kop96 wrote: »

Hi
Anyone have engineer codes for a eircom system called interlogix?

need alarm code for eircom concord alarm system can anyone help

hairlover53

KoolKid wrote: »

Sent you a PM re those codes.

Hi KoolKid, I need to replace a door sensor and need utility access code.

I need this code to get into program mode.

I have tried 54321 but no joy...

Thank's in advance for any help you can give me.

John :-)

altor

hazel belton wrote: »

need alarm code for eircom concord alarm system can anyone help

Sent you a P.M. re the code.

Lamnot

Hi Guys,

Just moved into our new house and we've a Eirecom PW system installed (un-monitored) - the individual we bought it off hasn't provided the current user code. Any suggestions as to how to reset this, or do we need to get an engineer out to assist? I believe it's a "Simon" panel.

Thanks a million!
Stuart

Rooney_K

I have a Simon Ver3 alarm. I stopped paying phonewatch. I need the engineer access codes to programme it to call my mobile, and the steps to do it! Also, to be aware, I have a separate box that allows GSM communication .
Cheers guys !

altor

Rooney_K wrote: »

I have a Simon Ver3 alarm. I stopped paying phonewatch. I need the engineer access codes to programme it to call my mobile, and the steps to do it! Also, to be aware, I have a separate box that allows GSM communication .
Cheers guys !

Sent you a P.M. re the code.

Drop the drop down lid and enter engineer code.

Press delete, option, 04, done.
Press delete, option, 05, done.
Press delete, option, 06, done.
Press add, option, 43 enter the phone number, then press done.
Press add, option 44 - 10 done.
Press add, option 17 - 20, done.

On some of the Simon panels on option 17 some Simon panels want to see 3 digits, so 020 done is needed.

Lamnot

Hi Altor - any suggestions regarding my query above, or would I be best to get an engineer out? Cheers!

KoolKid

Hi lamnot
I sent you a message re the engineer code. Try those options and let me know how you get on.

altor

Lamnot wrote: »

Hi Guys,

Just moved into our new house and we've a Eirecom PW system installed (un-monitored) - the individual we bought it off hasn't provided the current user code. Any suggestions as to how to reset this, or do we need to get an engineer out to assist? I believe it's a "Simon" panel.

Thanks a million!
Stuart

Sorry Stuart, never noticed your question.

Lamnot wrote: »

Hi Altor - any suggestions regarding my query above, or would I be best to get an engineer out? Cheers!

If you drop the front lid on the system can you try enter 54321.
It will say please select from start menu if accepted.

If it accepts this code simply press, add, access code (press this button till you hear master code) then press done. Enter the new code and press done again. Close up lid and test.

Any problems let me know.

Lamnot

Thanks guys - will let you know how I get on.

Lamnot

So, managed to set the damn thing off - 30 mins of noise before it reset

Little chance of getting the customer number (previous owner hadn't used the unit in years and apparently can't remember the code).

Is it possible to change the alarm panel and reuse the motion / window sensors already installed?

KoolKid

Lamnot wrote: »

.

Is it possible to change the alarm panel and reuse the motion / window sensors already installed?

Yes, GE panels will work with those sensors.

Lamnot

Thanks again KoolKid - I'll look into it - I don't suppose you'd be able to recommend anyone in the Dublin area who would be able to replace the panel (and the approx cost You would expect for such a job)?

KoolKid

Take a look at the sticky or the PSA register of licenced installers.
If anyone wants to send recommendations please only do so by PM.

altor

Lamnot wrote: »

So, managed to set the damn thing off - 30 mins of noise before it reset

Little chance of getting the customer number (previous owner hadn't used the unit in years and apparently can't remember the code).

Is it possible to change the alarm panel and reuse the motion / window sensors already installed?

If you look in the manual off the system you have installed it will tell you how to default the system. It is a lot cheaper than replacing the control panel to get the same functions as an alarm system

Lamnot

That would be the preferable route

However I've downloaded and looked through the document and am none the wiser as to how to reset back to default settings

altor

Lamnot wrote: »

That would be the preferable route

However I've downloaded and looked through the document and am none the wiser as to how to reset back to default settings

Its in the engineer manual, the user manual wont tell you anything other than user commands that can be performed on the panel.

bazza14

Hi All,

I have a Phonewatch (Simon V3) monitored alarm and the contract is up. I was hoping to set it up for self monitoring/contacting my mobile instead of PW.

Would someone be able to help with sending/pointing me towards the engineer code and manual so that I can do this?

Thanks in advance,

Bazza

altor

bazza14 wrote: »

Hi All,

I have a Phonewatch (Simon V3) monitored alarm and the contract is up. I was hoping to set it up for self monitoring/contacting my mobile instead of PW.

Would someone be able to help with sending/pointing me towards the engineer code and manual so that I can do this?

Thanks in advance,

Bazza

Sent you a P.M.

dmcccague

Hi all I am new here!, just wondering can anyone help me with the above same problem, have an eircom alarm with a low battery but don't have the codes to turn this off! not sure of the make of the alarm there is no name on the front or to the side, if anyone can help this would be great, cheers.

Kenny Powers

Hi lads, a mate is having some issues with his system I will post in a separate thread, any chance you could pm me codes and manual?

Much appreciated

altor

Kenny Powers wrote: »

Hi lads, a mate is having some issues with his system I will post in a separate thread, any chance you could pm me codes and manual?

Much appreciated

Sent you a P.M. re the code.

kop-end

Hi Guys,

I have an Phonewatch Simon XT system the last few years, (Monitored) In the last week the alarm has gone off twice, (at about 3amn the morning no less !!) Can someone please advise how to check what part of the alarm went off, i.e. contact etc and if there is a batter problem or if it was a genuine alarm ??

Thanks All

altor

kop-end wrote: »

Hi Guys,

I have an Phonewatch Simon XT system the last few years, (Monitored) In the last week the alarm has gone off twice, (at about 3amn the morning no less !!) Can someone please advise how to check what part of the alarm went off, i.e. contact etc and if there is a batter problem or if it was a genuine alarm ??

Thanks All

The system should indicate the reason for the alarm when you disarm it.
If you press the i button this is your status button. Does this list the event?
If the system is monitored the P.W. should also be able to tell you what tripped the alarm.

Mintdrop

Hi
My Phonewatch system periodically starts beeping every 30 seconds (usually at some ungodly hour). When I press buttons, the message is that the battery is low.

I don't use the Phonewatch service, as I can't afford it. I contacted Eircom about it and they wanted €110 call out and the price of the battery on top of that.

I'd like to sort the problem myself but when I take the panel down it asks for a master access code. I have no idea what this is.

The alarm is a 60-911 Simon 3 series. I've seen that you have sent the code and installation manual by PM. Could you send them to me ?

If possible I could also use some help on what battery to get for it but I can probably figure that out if I can get to the old one.

Thanks in advance
Mintdrop

altor

Mintdrop wrote: »

Hi
My Phonewatch system periodically starts beeping every 30 seconds (usually at some ungodly hour). When I press buttons, the message is that the battery is low.

I don't use the Phonewatch service, as I can't afford it. I contacted Eircom about it and they wanted €110 call out and the price of the battery on top of that.

I'd like to sort the problem myself but when I take the panel down it asks for a master access code. I have no idea what this is.

The alarm is a 60-911 Simon 3 series. I've seen that you have sent the code and installation manual by PM. Could you send them to me ?

If possible I could also use some help on what battery to get for it but I can probably figure that out if I can get to the old one.

Thanks in advance
Mintdrop

Sent you a P.M. re the code.
You should not need the engineer code to change the battery.
If you drop the front lid and enter your user code that should be enough.
The battery you need is a BS110N or a FIAMM FG10381. Both work with your system. Battery is available is R.E.W. Here is a link to the suppliers sticky.

Mintdrop

Hi, I dont even have a user code
Regards