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Successfull discount from UPC after house move?

  • 09-10-2013 9:27am
    #1
    danindub
    Registered Users, Registered Users 2 Posts: 133 ✭✭


    Hi guys,

    I was wondering has anyone experience with getting discount out of UPC?

    I've been their costumer for some 7 - 8 years now and I just moved out of Dublin. At my new address they can't provide 50 Mbps broadband (only 30 Mbps) and the TV package I had has fewer channels.

    They weren't very open to discount so far, so before I put my boxing gloves on I was wondering if anyone had similar experience?

    Thanks,
    Dan


Comments

  • #2
    kooga
    Registered Users, Registered Users 2 Posts: 2,914 ✭✭✭kooga


    danindub wrote: »
    Hi guys,

    I was wondering has anyone experience with getting discount out of UPC?

    I've been their costumer for some 7 - 8 years now and I just moved out of Dublin. At my new address they can't provide 50 Mbps broadband (only 30 Mbps) and the TV package I had has fewer channels.

    They weren't very open to discount so far, so before I put my boxing gloves on I was wondering if anyone had similar experience?

    Thanks,
    Dan

    when you say you have fewer tv channels is that because you have changed packages?

    First of all there is usually a €1 difference between whether you are on mmds or cable. The normal tv discount is €5 off a month for 12 months. however they don't advertise it but if you are an existing customer digital value is available for €17 a month a considerable reduction from the advertised €28.50 a month!


    The best approach is to ring and say you are cancelling. you should then be transferred to customer loyalty.


  • #3
    danindub
    Registered Users, Registered Users 2 Posts: 133 ✭✭danindub


    kooga wrote: »
    when you say you have fewer tv channels is that because you have changed packages?
    No, I was told that some channels are not available at my new address (ie. Food Channel UK :( ). Not sure why really...
    The best approach is to ring and say you are cancelling. you should then be transferred to customer loyalty.
    I will probably end up doing just that (although I'm in contract until Feb :/ ) but I wanted to see if anyone in similar situation had any luck.

    Thanks,
    Dan


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