Are the banks disrespecting you?

MadsL

http://www.irishexaminer.com/breakingnews/ireland/howlin-banks-need-to-show-more-respect-to-public-604317.html

"And the least we would expect is the banks to treat with complete respect the clients who are the citizens of this country"

Are the banks rude to you?

I've been getting hassle from my bank about an overdraft on one account that I am within the agreed limit. They want to change it.

Totally agree with Howlin.

lkionm

I was standing at the door of a BOI the other day and a manager threw a banana off the back of my head.

They all started laughing.

cherryghost

Never had a problem with the bank, any issues were quickly solved by them, never had an overdraft, don't have a mortgage.

I only use the bank though because I have to.

You disrespecting me? You disrespecting my family?!

mikom

No problems with the bank.
Banks of turf included.

AnonoBoy

Banks be all up in my grill and I be like. "Step off matrefeckers - you ain't gonna be sayin' that 'bout my low interest deposit account fo' real."

They stepped off for sure.

The Backwards Man

I must be a sexy bastard because any bank staff I interact with want to ride me.

lkionm

The Backwards Man wrote: »

I must be a sexy bastard because any bank staff I interact with want to ride me.

You mis heard. I said, I would barely ride him into battle.

Sir Humphrey Appleby

AIB gave our business an overdraft and a load of support, Ulster Bank screwed up twice and made monetary offers that were very fair on both occasions.
I'm getting screwed on my mortgage interest rate but that is because of the slimy fkers that are strategically defaulting.

hullaballoo

They always treat me like a sir.

Elbaston

Its more the bailing the bastards out thing that bothers me.

However impoliteness is a close distant second.

Caonima

My fairly savage me on fees whenever I send money back home to my account. Apart from that, in the past they sorted me out with a loan to do my Masters with no hassle, setting up a graduate account for me (and keeping it there maybe longer than it should've been), sorting out a paperless account for me, new bank cards for me abroad etc. So overall, they're grand.

MadsL

Caonima wrote: »

My fairly savage me on fees whenever I send money back home to my account. Apart from that, in the past they sorted me out with a loan to do my Masters with no hassle, setting up a graduate account for me (and keeping it there maybe longer than it should've been), sorting out a paperless account for me, new bank cards for me abroad etc. So overall, they're grand.

Paypal. You need two accounts, link one to your bank abroad, one to your Irish account. Cheap transfers.

You're welcome.

Caonima

MadsL wrote: »

Paypal. You need two accounts, link one to your bank abroad, one to your Irish account. Cheap transfers.

You're welcome.

Used to work for that shower. No thanks.

MadsL

Caonima wrote: »

Used to work for that shower. No thanks.

Umm. OK.

Could I ask why, other than bitterness, I shouldn't use them?

YellowFeather

lkionm wrote: »

I was standing at the door of a BOI the other day and a manager threw a banana off the back of my head.

They all started laughing.

In fairness, I was there and you do have the kind of head that makes people want to throw stuff at it

Caonima

MadsL wrote: »

Umm. OK.

Could I ask why, other than bitterness, I shouldn't use them?

The Chinese Government has very tight rules on foreigners sending money out of the country and puts a lot of limits on repatriating funds; I'm pretty certain they wouldn't play ball with Paypal. Just did a quick Shanghai forum search there that's confirmed it - the Chinese banks won't sync with Paypal. Banks are all run by the Government here.

Bitterness.... that's a different story, but not related to this thread so I'll spare you the boredom

lkionm

YellowFeather wrote: »

In fairness, I was there and you do have the kind of head that makes people want to throw stuff at it

Last week they popped a balloon in my ear.

YellowFeather

lkionm wrote: »

Last week they popped a balloon in my ear.

Ah - I missed that one. Can you let me know the next time you're going to the bank and I'll come with you?

Last time I was in the post office they stole my shoelaces.

joe swanson

They forever hatin' and dissin me so i punished them real good by er ...................... Making sarky comments in internet forums and news sites.

I showed dem fo sure

General General

It's their culture...

namloc1980

MadsL wrote: »

I've been getting hassle from my bank about an overdraft on one account that I am within the agreed limit. They want to change it.

Hassle in what way? There's probably a valid reason why they want to have a look at your overdraft.

Caonima

MadsL wrote: »

I've been getting hassle from my bank about an overdraft on one account that I am within the agreed limit. They want to change it.

They might offer you a bank loan instead, and if you wanted my advice on that it'd be better than an overdraft. Easier to pay back over a term, not getting hit by fees if you go over your limit etc.

NuckingFacker

Kick in the door wavin a .44. They'll respect you then. Unless they have really thick glass and stuff. And them doors that lock you in.. then not so much..but they'll fear you - fear is better than respect, I heard that somwhere.

Jester252

If you don't own the bank money (I know its easier said than done) you can ask to close your account and watch their attitude change at the potential lost of a customer.

MadsL

Caonima wrote: »

They might offer you a bank loan instead, and if you wanted my advice on that it'd be better than an overdraft. Easier to pay back over a term, not getting hit by fees if you go over your limit etc.

Actually the new fee structure suits, very low fees and I get to keep the account as I will need it next year. I'm paying back the OD - just on my terms, rather than the banks, a bit here a bit there. The bank on the other hand seem to want it all at once. I have offered them a choice of fingers, but my middle one is my favourite.

Caonima

MadsL wrote: »

Actually the new fee structure suits, very low fees and I get to keep the account as I will need it next year. I'm paying back the OD - just on my terms, rather than the banks, a bit here a bit there. The bank on the other hand seem to want it all at once. I have offered them a choice of fingers, but my middle one is my favourite.

Back when I did my masters, I ran up a bit of an overdraft, and the fees were ugly. I just asked the bank to clear off the overdraft and add it to my student loan and they said okay. Worked out much better; not having that negative number in your current account feels better

MadsL

Caonima wrote: »

Back when I did my masters, I ran up a bit of an overdraft, and the fees were ugly. I just asked the bank to clear off the overdraft and add it to my student loan and they said okay. Worked out much better; not having that negative number in your current account feels better

I don't look at it.

Getting rung by the bank when I am within the agreed limit is what bothers me.

"What do you plan to do with your overdraft Mr MadsL?"
Nothing
"Errmmm."

Northern Monkey

Caonima wrote: »

My fairly savage me on fees whenever I send money back home to my account. Apart from that, in the past they sorted me out with a loan to do my Masters with no hassle, setting up a graduate account for me (and keeping it there maybe longer than it should've been), sorting out a paperless account for me, new bank cards for me abroad etc. So overall, they're grand.

Currencyfair.com (assuming you are changing currency) if it is euro to euro I dont think there is a fee any more.

RobbingBandit

bluewolf wrote: »

You disrespecting me? You disrespecting my family?!

Ahhh fugetaboutit.

dotsman

MadsL wrote: »

I don't look at it.

Getting rung by the bank when I am within the agreed limit is what bothers me.

"What do you plan to do with your overdraft Mr MadsL?"
Nothing
"Errmmm."

Being within the agreed limit is only part of it. An overdraft is for short term borrowing and should only be used temporarily. It is repayable on demand and at the first sign of hardcore debt, it is in your interest that it is dealt with.

Your bank are trying to help you and you are on here complaining?

MadsL

dotsman wrote: »

Being within the agreed limit is only part of it. An overdraft is for short term borrowing and should only be used temporarily. It is repayable on demand and at the first sign of hardcore debt, it is in your interest that it is dealt with.

Your bank are trying to help you and you are on here complaining?

I suggested transferring to a loan, they aren't interested.

By the way, they are being paid for the OD, interest and fees. You would think they would be happy enough.

dotsman

They probably are happy enough with the interest and fees they are making off you. As I said, I imagine that call was in your favour - that they probably want to make sure you are not getting stuck in a rut with your debt.

Poochie05

Jester252 wrote: »

If you don't own the bank money (I know its easier said than done) you can ask to close your account and watch their attitude change at the potential lost of a customer.

This hasn't been my experience, just look at the Talk to thread for BOI on here and many on switching accounts, most posters are saying they don't seem to be worried at all about loosing customers in response to their new fees. And in fact I haven't heard a peep out of mine while I was closing my account after being with them for 26 years. :rolleyes:

MadsL

Poochie05 wrote: »

This hasn't been my experience, just look at the Talk to thread for BOI on here and many on switching accounts, most posters are saying they don't seem to be worried at all about loosing customers in response to their new fees. And in fact I haven't heard a peep out of mine while I was closing my account after being with them for 26 years. :rolleyes:

Another gripe I have is banks not accepting fax instructions. I went through an utter ordeal of overnight couriers at $90 a pop trying to deal with one account closing and money transfer.

shopaholic01

MadsL wrote: »

Another gripe I have is banks not accepting fax instructions. I went through an utter ordeal of overnight couriers at $90 a pop trying to deal with one account closing and money transfer.

That might be a data protection issue perhaps?

MadsL

shopaholic01 wrote: »

That might be a data protection issue perhaps?

Nope. Some banks do it. Some banks only do it it for business customers and other banks are stuck in the 19th Century.

Meanwhile in the US I can lodge a cheque by taking a picture of it with my phone and emailing it to the bank. Funds are then available same day.

Micky Dolenz

mikom wrote: »

No problems with the bank.
Banks of turf included.

Mod


Drop the turf talk please. Bordering on badgering at this point.

shopaholic01

MadsL wrote: »

Nope. Some banks do it. Some banks only do it it for business customers and other banks are stuck in the 19th Century.

Meanwhile in the US I can lodge a cheque by taking a picture of it with my phone and emailing it to the bank. Funds are then available same day.

How do they know the cheque is genuine or hasn't been altered?

Frank Abagnale would have had a field day with that!

MadsL

shopaholic01 wrote: »

How do they know the cheque is genuine or hasn't been altered?

Frank Abagnale would have had a field day with that!

They reconcile the physical cheque once they get it.

All this 3 days to clear business does is give the clearing banks a 3 day money market slush fund.

The Irish banks could do the same if they wished and if a customer wishes to close an account after a large cheque has been drawn down, then I suspect they could just wait for the cheque to actually clear.

dotsman

MadsL wrote: »

Nope. Some banks do it. Some banks only do it it for business customers and other banks are stuck in the 19th Century.

Meanwhile in the US I can lodge a cheque by taking a picture of it with my phone and emailing it to the bank. Funds are then available same day.

19th century? Sounds like some customers are stuck in the middle ages:)

MadsL

dotsman wrote: »

19th century? Sounds like some customers are stuck in the middle ages:)

Cheques are much more widely used in the US.

Out of interest, if someone sends an EFT through the Irish bank system, is it instant?

Ever wonder why not?

dotsman

MadsL wrote: »

Cheques are much more widely used in the US.

It doesn't make them any more redundant. There are also a lot more Christian evangelicals, guns etc - is that a good thing?

MadsL wrote: »

Out of interest, if someone sends an EFT through the Irish bank system, is it instant?

For the most part. Some cases it is overnight (due to batch processing).

MadsL wrote: »

Ever wonder why not?

Nope - see above.

MadsL

dotsman wrote: »

It doesn't make them any more redundant. There are also a lot more Christian evangelicals, guns etc - is that a good thing?

Hi I'm MadsL. I'm guessing you haven't read too many of my posts.

galwayrush

I have no problem with them since I stopped using them bar lodging the odd cheque .

dd972

I'm sure there's a Traveller and a LGBT person somewhere behind all these banking crises, we just have to root them out.

MadsL

MadsL wrote: »

Actually the new fee structure suits, very low fees and I get to keep the account as I will need it next year. I'm paying back the OD - just on my terms, rather than the banks, a bit here a bit there. The bank on the other hand seem to want it all at once. I have offered them a choice of fingers, but my middle one is my favourite.

Overdrafts are always repayable immediately/on demand, unlike loans and regardless of agreed limits
you're probably lucky they don't actually demand full repayment immediately

MadsL

bluewolf wrote: »

Overdrafts are always repayable immediately/on demand, unlike loans and regardless of agreed limits
you're probably lucky they don't actually demand full repayment immediately

In which case I would pay it. However, having been a customer for many years, I do object to the way in which banks suit themselves rather than the customer. A few years ago they were faling over themselves to extend credit. Now they waste time fretting about a tiny overdraft.

MadsL

MadsL wrote: »

In which case I would pay it. However, having been a customer for many years, I do object to the way in which banks suit themselves rather than the customer. A few years ago they were faling over themselves to extend credit. Now they waste time fretting about a tiny overdraft.

Right, because they've learned their lessons about not handing out credit to people...

The payable on demand bit will be in the T&C you agreed to

MadsL

bluewolf wrote: »

Right, because they've learned their lessons about not handing out credit to people...

The payable on demand bit will be in the T&C you agreed to

I have probably ticked a box allowing Apple access to my first-born, don't not make them bastards when they show up with a van to haul my kid away.

T&C are great for saying we can do what we like, anytime. It doesn't make the behaviour reasonable - if you make an agreement with a customer, don't be hassling them if you no longer like the agreement you made, espeially as customer you have had for many years, and who is paying you for the serviice. That's just bad business.

lkionm

MadsL wrote: »

I have probably ticked a box allowing Apple access to my first-born, don't not make them bastards when they show up with a van to haul my kid away.

T&C are great for saying we can do what we like, anytime. It doesn't make the behaviour reasonable - if you make an agreement with a customer, don't be hassling them if you no longer like the agreement you made, espeially as customer you have had for many years, and who is paying you for the serviice. That's just bad business.

They only want the blood of your first son and the hymen of your daughter.