Horizon - What you can't do that you could before

BaronVon

banchang wrote: »

Do they have to enable this or can you do this yourself ?

I have my router in homeoffice upstairs with wired to my PC, which I want - 150MB broadband comes into the house upstairs.

If Horizon now forces me to move to wifi access upstairs for my PC, that's not a good option for me.

Do they have to flick a switch centrally to let me keep my upstairs router running & not use Horizon box as router ?

To keep your old router they charge you €45 to keep it.
They also charge you €45 connection fee for Horizon, so it'll be €90 straight up to get Horizon in, while keeping your old router

coldfire1x

infacteh wrote: »

To keep your old router they charge you €45 to keep it.
They also charge you €45 connection fee for Horizon, so it'll be €90 straight up to get Horizon in, while keeping your old router

Hmmmm... not sure about that. I had a UPC router and old UPC black box. Yesterday got the delivery of Horizon box. The guy who delivered only wanted the old UPC box back. Nothing else, no cables, power cables or the router.

Then again I don't if they will charge you to officially keep using the old router.

banchang

coldfire1x wrote: »

Hmmmm... not sure about that. I had a UPC router and old UPC black box. Yesterday got the delivery of Horizon box. The guy who delivered only wanted the old UPC box back. Nothing else, no cables, power cables or the router.

Then again I don't if they will charge you to officially keep using the old router.

Similarly I kept my old router, but it didn't work once I plugged Horizon in. After calling UPC it was only then that I fully realized that Horizon downstairs by the TV was my new router, which doesn't work well for me in terms of the way I have office/gaming etc setup in the house.

How do I get my old router working. Do UPC have to flick a switch centrally, or can I disable the router by logging into the Router on browser ?

FYI Got to router webpage with

http://192.168.192.1/

coldfire1x

No disabling anything by you wont help.

Once you started your new Horzion box it was automatically provisioned for both your tv service and router. It gets registered to their system. Your old router is no more active.

If you still want to use your old router, call their broadband support, ask them to re-provision your old router and disable the router in horizon box. I am not entirely sure but I think they may be able to do this.

Give it a try, call support and see how it goes.

banchang wrote: »

Similarly I kept my old router, but it didn't work once I plugged Horizon in. After calling UPC it was only then that I fully realized that Horizon downstairs by the TV was my new router, which doesn't work well for me in terms of the way I have office/gaming etc setup in the house.

How do I get my old router working. Do UPC have to flick a switch centrally, or can I disable the router by logging into the Router on browser ?

FYI I tried

[url]Http://198.168.192.1[/url]

but I got 'This webpage is not available'.

banchang

coldfire1x wrote: »

No disabling anything by you wont help.

Once you started your new Horzion box it was automatically provisioned for both your tv service and router. It gets registered to their system. Your old router is no more active.

If you still want to use your old router, call their broadband support, ask them to re-provision your old router and disable the router in horizon box. I am not entirely sure but I think they may be able to do this.

Give it a try, call support and see how it goes.

Coldfire you were correct.

They will re-provision my existing router but will charge an activation fee of Eur45. This can be done tomorrow when the Horizon installation folk are back in.

poppypookins

Can anyone tell me how multiroom works with horizon I dont want seperate boxesin two rooms

paulboland

poppypookins wrote: »

Can anyone tell me how multiroom works with horizon I dont want seperate boxesin two rooms

Horizon your only allowed 1 Horizon Box per household

You can still have multi room for other Televisions with a
Standard UPC Box
Digital + Box
Digital HD + Box

You pay for multi room as usual

??? I dont want seperate boxesin two rooms that makes no sense as multi room is separate boxes
What are you looking for exactly

paulboland

coldfire1x wrote: »

No disabling anything by you wont help.

Once you started your new Horzion box it was automatically provisioned for both your tv service and router. It gets registered to their system. Your old router is no more active.

If you still want to use your old router, call their broadband support, ask them to re-provision your old router and disable the router in horizon box. I am not entirely sure but I think they may be able to do this.

Give it a try, call support and see how it goes.

coldfire its
http://192.168.192.1/
Username
admin
Password
admin

not 198.168.192.1

coylemj

poppypookins wrote: »

Can anyone tell me how multiroom works with horizon I dont want seperate boxesin two rooms

You will still need a separate box for each TV, there will be no getting around that requirement. The difference will be that you will be able to move a multiroom box and it's associated TV to any room regardless of whether there is a co-ax point in the room or not because the feed will come over the air from the Horizon box.

coldfire1x

coylemj wrote: »

You will still need a separate box for each TV, there will be no getting around that requirement. The difference will be that you will be able to move a multiroom box and it's associated TV to any room regardless of whether there is a co-ax point in the room or not because the feed will come over the air from the Horizon box.

So is there a new kind of boxes for multi-room viewing for Horizon boxes? I thought they are only giving one horizon box per household and if you need another box for multi-room then you will have to take one of the old boxes. The old boxes do need the co-ax connection.

coylemj

I understand that there will be a new multiroom box which will be a slave to the Horizon box and it will not require a co-ax point but the dependencies that are there now will still apply i.e. you will have the same set of channels on multiroom as on the main box.

I have no idea when the new boxes will be available.

paulboland

coylemj wrote: »

I understand that there will be a new multiroom box which will be a slave to the Horizon box and it will not require a co-ax point but the dependencies that are there now will still apply i.e. you will have the same set of channels on multiroom as on the main box.

I have no idea when the new boxes will be available.

That new box called Horizon Multiroom box is only in development stage in Holland and planned to work using wifi and will still need a coax point the wifi is for streaming content of main horizon box to the multi room box when it finally gets released and wont be for a long time yet 1 year or more before its released and that's Holland

Be interesting how it will work but
Using wifi to stream between boxes I can see performance problems there

For now Multiroom Boxes are below all need a UPC Coax Point
Standard UPC Box
Digital + Box
Digital HD + Box

podgeandrodge

Reading all this thread has convinced me to stay with my old router and UPC box.

trackerman

So I've got some questions on the menu/use...
How do I delete a series, instead of individual program's ?
How do I chapter forward instead of x2 x3 etc to skip adds?
How do I jump forward in days on the guide?

These actions were easy on the old box but not so obvious on the Horizon.


Thanks
Ray

Mimikyu

This post has been deleted.

trackerman

That's not so good, UPC will need to work on a software update for these basic functions.

coylemj

trackerman wrote: »

That's not so good, UPC will need to work on a software update for these basic functions.

They had plenty of notice during the trial from people like me about those deficiencies but they went ahead with the launch anyway so don't hold your breath.

The inability to jump to a specific day (in the next 7) in the guide is a major problem so if (e.g.) you want to record a program next Wednesday, it involves some very laborious scrolling which usually involves overshooting the time slot you're aiming for and you have to scroll back, complete pain in the arse.

wush06

Silly question but I've set my favourite channels in settings but how do I view them quickly.
Had a look at the manual still no better off. So any help would be great.

leche solara

I'm connected by cable as the box won't broadcast wifi, but cant get into the router at http://198.168.192.1

Any suggestions?

who_me

leche solara wrote: »

I'm connected by cable as the box won't broadcast wifi, but cant get into the router at http://198.168.192.1

Any suggestions?

Maybe check your network settings on your PC/Mac (whatever you're connecting via cable), either set it to DHCP and see if it automatically gets an IP address. Or else give it an IP address of 192.168.192.10, with a subnet mask of 255.255.255.0, and see if it'll connect.

p.s. I just spotted, that should be http://192.168.192.1.

leche solara

Oops. 192 instead of 198 did the trick. Copied the address from earlier in the thread.

leche solara

Any suggestions to force the box to keep wifi enabled on. It is defaulting to disabled and when I change it to enabled and press save, it goes straight back to disabled.

testarossa40

Do the Horizon boxes have SCART outputs and if so can they be used simultaneously with HDMI? (Unlike the Cisco boxes).

banchang

When going back to play a recorded programme, Horizon doesn't remember where you stopped it last time - you have to start at the beginning & FF>>.

A step backwards.

coldfire1x

banchang wrote: »

When going back to play a recorded programme, Horizon doesn't remember where you stopped it last time - you have to start at the beginning & FF>>.

A step backwards.

Not correct, it does remember where you stopped. Select the recording, on the menu list there's something like 'Resume'. Not sure about the exact word but its there. I will confirm when home.

testarossa40

testarossa40 wrote: »

Do the Horizon boxes have SCART outputs and if so can they be used simultaneously with HDMI? (Unlike the Cisco boxes).

Bumping my question - if any current Horizon users could please let me know?

coldfire1x

testarossa40 wrote: »

Bumping my question - if any current Horizon users could please let me know?

They do have scart output. Not sure if they can be used together or not. I can test it out for you.

Why do you want a scart out? The HD channels wont look that good on scart.

Wabbit Ears

When Scarts connected my HDMI had no signal.

Antenna

coldfire1x wrote: »

Why do you want a scart out? The HD channels wont look that good on scart.

If someone wants to use a VCR or DVD-Recorder to record they will need a SCART output ?

I have only ever heard of this happening with UPC boxes

SKy boxes with HDMI do not disable the other outputs if HDMI is used.

testarossa40

coldfire1x wrote: »

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Wabbit Ears wrote: »

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Antenna wrote: »

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Cheers folks. Antenna's spot-on - SCART's the only way to record to DVR.