HMV In The Crescent SC

neo2010

Hey everyone,

Does anybody have an update on when HMV is reopening in the Crescent?

I've been reading horror stories about the PS4 being completely pre-ordered in Limerick city and the last option to secure one for launch would probably be HMV in the Crescent.

Last I heard it was set to reopen in July, but there doesn't seem to be much progress as of yet - anybody have any info?

krudler

last week of August from what I heard from a former, soon to be current employee.

Richard Dower

krudler wrote: »

last week of August from what I heard from a former, soon to be current employee.

And will our vouchers still be valid?.......:rolleyes:

:mad:

I'll never buy anything from HMV after the way they treated their customers.

neo2010

Hopefully it's the end of August that HMV reopens.

Demand for the PS4 has been crazy, and I'm banking on HMV having a clean slate of pre-orders available.

If not, I'll just have to wait until early 2014 to pick it up - what's funny though is that there are plenty of Xbox One consoles still available around Limerick city.

There's more hope of pigs flying than me paying 499 for that.

Insect Overlord

Richard Dower wrote: »

I'll never buy anything from HMV after the way they treated their customers.

What did they do to wrong their customers?

Richard Dower

Insect Overlord wrote: »

What did they do to wrong their customers?

They screwed everyone over, waited till after xmas knowing they were going bust...took all our guft card and voucher money, they didnt honour those vouchers after they went bust.

In fact they only blocked vouchers the very next day after the news broke and they realised they had forgot about the vouchers.

Richard Dower

neo2010 wrote: »

Hopefully it's the end of August that HMV reopens.

Demand for the PS4 has been crazy, and I'm banking on HMV having a clean slate of pre-orders available.

If not, I'll just have to wait until early 2014 to pick it up - what's funny though is that there are plenty of Xbox One consoles still available around Limerick city.

There's more hope of pigs flying than me paying 499 for that.

You'd be MENTAL to preorder with them, hand over money in advance of getting a product?...what if they go bust again before or after xmas?

Fool me once........

bennyl10

neo2010 wrote: »

Hey everyone,

Does anybody have an update on when HMV is reopening in the Crescent?

I've been reading horror stories about the PS4 being completely pre-ordered in Limerick city and the last option to secure one for launch would probably be HMV in the Crescent.

Last I heard it was set to reopen in July, but there doesn't seem to be much progress as of yet - anybody have any info?

Sony have stopped preoredetrs in the Uk.. doesnt matter where you go wont get a preorder.

Due to open last week August/first in September.

neo2010

I think the statement released by Sony regarding the PS4 is open to interpretation - there are rumors floating around that Sony is simply limiting the pre-orders to make sure that consoles will be on shelves following the crazy launch rush come November.

They are trying to avoid a situation where somebody intends to get a PS4 but picks up an Xbox One instead when they're all sold out.

As for HMV, most shops only require 20 euro down payment and the rest is paid when you collect the console in November - hopefully HMV in the Crescent is allotted some consoles, as is normal procedure.

Cookiemunster

Richard Dower wrote: »

And will our vouchers still be valid?.......:rolleyes:

:mad:

I'll never buy anything from HMV after the way they treated their customers.

Richard Dower wrote: »

You'd be MENTAL to preorder with them, hand over money in advance of getting a product?...what if they go bust again before or after xmas?

Fool me once........

You do realise that it's not the same company don't you? HMV may still be above the door, but it's a completely different entity.

Insect Overlord

Cookiemunster wrote: »

You do realise that it's not the same company don't you? HMV may still be above the door, but it's a completely different entity.

Don't let common sense get in the way of a good rant and a bit of controversy.

DarkJager

I can't wait for it to reopen, it's been sorely missed.

mossym

neo2010 wrote: »

Hopefully it's the end of August that HMV reopens.

Demand for the PS4 has been crazy, and I'm banking on HMV having a clean slate of pre-orders available.

.

i'd imagine to have preorders, they'd have to have their orders in already, and as they're not open, that may not be the case

Richard Dower

Cookiemunster wrote: »

You do realise that it's not the same company don't you? HMV may still be above the door, but it's a completely different entity.

so what....if they were decent they'd honour the vouchers, but course since its labeled a different company they dont have to, but they should...morally. it would go along way to restore public confidence in the franchise that stole millions from the irish public and cheated thousands of children out of gifts.

Richard Dower

DarkJager wrote: »

I can't wait for it to reopen, it's been sorely missed.

they had the odd ps3 hardware bargain, but overall they were overpriced compared to online.

brianregan09

Yeah can't wait for it to open again give me a reason to go back into the crescent again

Richard Dower

BRING BACK GOLDEN DISCS!!

Mc Love

Richard Dower wrote: »

BRING BACK GOLDEN DISCS!!

Downstairs in Todds

jmch81

Richard Dower wrote: »

they had the odd ps3 hardware bargain, but overall they were overpriced compared to online.

You should see tower records prices!

jmch81

Richard Dower wrote: »

BRING BACK GOLDEN DISCS!!

Was down in cork at the weekend and I spotted that they opened in the HMV store.

Vinz Mesrine

Opening on September 13th

Mc Love

Just in time for GTA!

phill106

http://www.independent.ie/business/irish/four-hmv-stores-set-to-reopen-next-month-29520132.html

22 AUGUST 2013

FOUR HMV stores are set to re-open next month as the music chain returns to retail in Ireland.


One hundred and twenty former staff and new recruits will man the re-opened stores at Henry Street, Liffey Valley Shopping Centre, Dundrum Town Centre and Limerick's Crescent Shopping Centre.

“We're hoping to have them open for the first week in September but that's depending on stock availability and getting the sites up to trading standard,” Barry Whelan, the managing director of Excel Recruitment, told the Herald.

The boss of the recruitment company said that the first people they approached to take the positions were the 300 workers laid off when HMV closed 16 stores across Ireland on February 12.

“We also then opened the recruitment up to the general public, in terms of people who loved music and have experience in retail. It's a good mix of staff from all ages,” he added.

Company Hilco, the owners of HMV in Canada and the UK, are behind the re-openings

The Cush

Richard Dower wrote: »

And will our vouchers still be valid?.......:rolleyes:

It appears they will - New HMV owners to honour old vouchers

Richard Dower

The Cush wrote: »

It appears they will - New HMV owners to honour old vouchers

sold!...

LoganRice

The Cush wrote: »

It appears they will - New HMV owners to honour old vouchers

Really good news for me-my iPod won't load properly despite only having bought it a year ago!

bucks73

Great news and now I'm glad I held onto that gift card for the last 9 months.

phill106

Fair play to them, considering they did not have to honour them.

krudler

bucks73 wrote: »

Great news and now I'm glad I held onto that gift card for the last 9 months.

ha same, have a 50 quid one probably melted into my wallet

Kess73

phill106 wrote: »

Fair play to them, considering they did not have to honour them.

Smart pr more than anything else. Better to be proactive on the voucher issue that got so many headlines in the past, than to see it resurface when they reopen and have that issue (from the old company) potentially attach itself to their name now.


Going to be a hell of a lot of those gift cards coming back at them, and a lot of folks will be adding cash sales as well when they go to use their gift cards.

I know a lot of businesses in Cork and Galway took in the giftcards at either full value or partial value when the old HMV refused to honour them, and that many of those businesses still have a lot of those gift cards sitting in their cash rooms etc. I know my stores in Galway and Cork took in quite a few gift cards at the time, and that folk were actively trying to find businesses that were taking them at some value.

krudler

Kess73 wrote: »

Smart pr more than anything else. Better to be proactive on the voucher issue that got so many headlines in the past, than to see it resurface when they reopen and have that issue (from the old company) potentially attach itself to their name now.


Going to be a hell of a lot of those gift cards coming back at them, and a lot of folks will be adding cash sales as well when they go to use their gift cards.

I know a lot of businesses in Cork and Galway took in the giftcards at either full value or partial value when the old HMV refused to honour them, and that many of those businesses still have a lot of those gift cards sitting in their cash rooms etc. I know my stores in Galway and Cork took in quite a few gift cards at the time, and that folk were actively trying to find businesses that were taking them at some value.

Weren't Smyths bar taking them? if they kept them they'll be privvy to hundreds if not thousands of euro worth of stock for nothing

Kess73

krudler wrote: »

Weren't Smyths bar taking them? if they kept them they'll be privvy to hundreds if not thousands of euro worth of stock for nothing

Would not be certain as to what Limerick businesses took them in as my branches are outside of Limerick, just my storage and distrib are based in Limerick. I know all the gift cards taken in by my Irish branches are still in my main office though. If they can be used it is going to be a little perk for my employees next month as I plan to either split the giftcards between them or let them get some new stuff for the canteens/rec rooms in each branch.

Mc Love

Its not like people handed the vouchers in for free - companies had to pay for them!

wampyrus77

i say today for limerick or next weekend, because they already reopen in henry st dublin yesterday, will open other stores in Limerick, Dundrum and Liffey Valley in Dublin on 12 September. according rte news http://www.rte.ie/news/2013/0906/472546-hmv/

Kess73

wampyrus77 wrote: »

i say today for limerick or next weekend, because they already reopen in henry st dublin yesterday, will open other stores in Limerick, Dundrum and Liffey Valley in Dublin on 12 September. according rte news http://www.rte.ie/news/2013/0906/472546-hmv/

Was in the reopened Dublin store.


Was not too impressed with the launch tbh.

Non new release CDs going for €20 and new release single disc blu ray selling for around the €25 mark.

Was back in the UK recently and the prices for the exact same items in HMV stores there was far less.

Some of the items in the 4 for £20 offer in the UK HMV stores were going for over €30 each in the Dublin store. A stupid difference and one that will not discourage folk from buying online.

Was talking to someone there about vouchers as well, and it would seem that you cannot bring your old vouchers back to use in a store (the staff member was not 100% on this). Instead you have to register on their site (once it is fully functional), and then send your vouchers back to their offices via registered mail. Then they will send you out a fresh voucher in October and that replacement voucher is valid for one month.

So anyone with vouchers needs to be on their toes and get it sent back as soon as it goes live on the website. They might change things between now and the other stores opening next week, but if folk wish to use their old vouchers I suggest they keep an eye out for what instructions to follow and then to do so as soon as they can.

Delphi91

Kess73 wrote: »

...Was talking to someone there about vouchers as well, and it would seem that you cannot bring your old vouchers back to use in a store (the staff member was not 100% on this). Instead you have to register on their site (once it is fully functional), and then send your vouchers back to their offices via registered mail. Then they will send you out a fresh voucher in October and that replacement voucher is valid for one month.

So anyone with vouchers needs to be on their toes and get it sent back as soon as it goes live on the website. They might change things between now and the other stores opening next week, but if folk wish to use their old vouchers I suggest they keep an eye out for what instructions to follow and then to do so as soon as they can.

Its on their website already - HMV. There's a link at the bottom of the screen to a form that must be completed by October 10th.

I just filled in the form. I then got an email to confirm the form submission and this was on the site that I was taken to:

Your submission has been confirmed.

What happens next?

We have received your gift card details but we now ask you to send the original Old HMV gift card to us via REGISTERED MAIL to:

Gift Card Exchange
HMV Retail Limited
Greenhills Retail Park
Greenhills Road
Tallaght
Dublin 24

Please note: only cards that we have successfully received before Friday the 11th of October will be exchanged.

Before 18th October you will be contacted via email confirming the value of the card and on confirmation sent a gift card in exchange which can be used in any HMV store in the Republic of Ireland before close of business 14th November 2013.

wampyrus77

only just reopen it take a while back update and catch up with other stores remember its was close down for year, it only selling what it had in stock before it close down, its does have some deals, like any dvds or cds that are price €6.99 you get 2 for €12, because i saw them today and i bought 2 dvds for €12

Quixoticelixer

Reopens tomorrow at 9.30am

wampyrus77

cards only not promotion vouchers if you spend more then €35 you get €5 off your purchase

FutureGuy

Utterly disappointing. No special opening day deals. The games section is still in that cramped little space in the front of the shop and they are massively overpriced. Launch Wii U games at 50-60 euro.

If they are going to continue like that, they may as well just not bother with stocking games. I'm sure they will get deals going soon, but for now, absolutely nothing of interest to me.

Mc Love

Gonna pop in later to have a look - ^^^thats been the consensus in most of the new opening's

Quixoticelixer

Was in earlier, nice to see a slightly improved vinyl selection, picked up two records at a decent price. Not a lot by way of deals/offers but that will surely change once Christmas gets closer.

A lot of new faces, but it's good to see some of the former workers get their old jobs back.

Kess73

FutureGuy wrote: »

Utterly disappointing. No special opening day deals. The games section is still in that cramped little space in the front of the shop and they are massively overpriced. Launch Wii U games at 50-60 euro.

If they are going to continue like that, they may as well just not bother with stocking games. I'm sure they will get deals going soon, but for now, absolutely nothing of interest to me.

Open to correction but they will have to be open for 28 days before they can run promotions on a lot of their stock, so you should see more by way of sale sections and promotions after that span of time has gone by.

The opening today was pretty much like the one in Dublin last week. Anyone expecting the Limerick store to open with great prices, a great selection and special offers was going to be disappointed. Potential customers need to lower their expectations and settle in terms of selection if they want to have a bricks and mortar store in Limerick. I do hope that after 28 days has gone by that they (the Irish section of the company) have a good look at their pricing because if they do not they will find themselves in the same position that the previous owners did. They will never be able to match the prices for physical product that the likes of Amazon can provide (although Amazon pushed up their own prices when HMV closed), but if they can manage to stay within 10% to 20% of the online pricing then they might have a fighting chance of people being willing to buy at the higher price in order to be able to get the product straight away. But if they go OTT on the pricing (Had a look at some stuff in there today and found it to be between 50% and 150% more expensive that the same item was on Amazon as well as some of their stock selling for more than twice what the same stock is selling in bricks and mortar HMV store in a UK store last week), then they will catch some passing trade but not enough for all their stores to be viable. The Limerick store I would expect to do well enough as the Crescent shopping centre is a damn good location with a very healthy footfall, but I would have some concerns for the company as a whole and I don't quite buy into their having 26 Xtravision/HMV combo stores elsewhere in Ireland.

I know some of the overheads are down for them now as the entry wages for staff is now lower than what it was in the old HMV,

Personally I expect the new incarnation of the company to be in trouble and maybe gone within five years, but am happy to see them open as it got some of those that lost jobs last time around back in work. Will have my fingers crossed for them though as I like seeing bricks and mortar music stores, and think that Limerick and the surrounding areas has more than enough of a population base to keep even an average store alive and kicking.

Mc Love

Bought two dvd's and it was busy enough, Im sure it will improve as time goes on!

Delphi91

Was in there around 5:30. Steady flow of people but I have to say that I was disappointed in their range of CD's. I think that they had a bigger range of artists before. Like previous posters commented, no great opening offers - quite similar to the offers of old.

Hopefully they'll improve. I overheard one of the floor assistants telling a customer that they were getting deliveries daily so with any luck it'll get better.

I do wish them the best of luck though

Lucious Sweet

Delphi91 wrote: »

I do wish them the best of luck though

Me too , hope they make it.
It felt good to walk back in there again this morning and see some of the old faces. Granted, the range isn't the best at the moment but I'm sure it'll improve.

one man clappin

Anybody any idea are they selling vinyl there?

Kess73

one man clappin wrote: »

Anybody any idea are they selling vinyl there?

They have a small selection. Did not look through it so cannot say how good the selection is.

seachto7

Need to pick me up a Creedence best of....

roast

Popped in there after work today. I'm grateful to hear that there'll be a little more focus on Irish artists, that's really a market that they failed to capitalize on before, due to the company being managed from the UK.
I am delighted that they're back in Limerick, but I'm still a little disappointed that it's in the Crescent, and not in the City Center.

Nothing in there that really interests me in the way of music and games though. Small selection of the usual Metal stuff, and prices are the same. Very small selection of overpriced PC games also. However, that's the way of any record/game shop in Ireland anyway, so I'm not bitter. :P

Other than that, DVD selection is still the same - brilliant. That's the main reason I've gone to HMV over the years, and that's good enough for me.

Am I Evil?

I know it's been covered but I hope to god that they drop the prices of games.

HMV used to be my sole place for buying games with all new releases at €45. In the day and age where Gamestop seem to have gone insane (€65 for GTA) HMV would make an absolute killing if they went back to the old prices.

Fingers crossed that 28 day thing is actually true and the prices will be put back down. I saw them charging €60 for a year old game (Assassins Creed 3) available in other shops for half that. I entered willing to buy and left empty handed.

On the bright side it's nice to have a quality blu ray selection again