i cloud/apple ID

Dtp79

Me and my wife have the same I cloud and apple id. How do we seperate these so everything is not all synced together. Apple customer support is useless and had the neck to ask for 80 euro for support.
If I delete mine and her i cloud account will everything be erased from the phone?

mad muffin

You can still have the same Apple ID but have separate iCloud accounts on your phones.

just go into settings and create a new iCloud account in one of your phones.

Dtp79

mad muffin wrote: »

You can still have the same Apple ID but have separate iCloud accounts on your phones.

just go into settings and create a new iCloud account in one of your phones.

Thanks for the reply. Will that stop our contacts syncing together?
And if so do I need to delete my old account first?

mad muffin

Dtp79 wrote: »

Thanks for the reply. Will that stop our contacts syncing together?
And if so do I need to delete my old account first?

Yes syncs will be separated.

Who ever decides to create the new one needs to delete the old one off their phone.

So if hour wife was to create an iCloud account and she doesn't have her own Apple I'd she will need to create that first.

Then if you wanted to share apps she could have your Apple ID in the App Store.

Dtp79

mad muffin wrote: »

Yes syncs will be separated.

Who ever decides to create the new one needs to delete the old one off their phone.

So if hour wife was to create an iCloud account and she doesn't have her own Apple I'd she will need to create that first.

Then if you wanted to share apps she could have your Apple ID in the App Store.

No we want everything seperate if possible. Will either of us loose any info or contacts off the phones?
How do u create a new apple ID?

mad muffin

Dtp79 wrote: »

No we want everything seperate if possible. Will either of us loose any info or contacts off the phones?
How do u create a new apple ID?

You can create a new one on the phone.

Ok, so who ever decides to create the new ID.

settings

iCloud

Scroll to the bottom and delete account.

It will ask you if you want to keep contacts and such on the phone.

Now in iCloud at the top when you enter account it will ask if you want to create a new one.

As regards to the App Store. You can sign out and enter the new Apple ID.

What will happen though, from now on when ever there is an update for any of the apps already on your phone you'll have to enter the old ID and password.

Dtp79

mad muffin wrote: »

You can create a new one on the phone.

Ok, so who ever decides to create the new ID.

settings

iCloud

Scroll to the bottom and delete account.

It will ask you if you want to keep contacts and such on the phone.

Now in iCloud at the top when you enter account it will ask if you want to create a new one.

As regards to the App Store. You can sign out and enter the new Apple ID.

What will happen though, from now on when ever there is an update for any of the apps already on your phone you'll have to enter the old ID and password.

Ok ill try all that. Thanks very much for your help

mad muffin

Dtp79 wrote: »

Ok ill try all that. Thanks very much for your help

No worries.

Dtp79

Dtp79 wrote: »

Ok ill try all that. Thanks very much for your help

When I went to delete it said nothing about wanting to keep contacts. It just said:

mad muffin

Dtp79 wrote: »

When I went to delete it said nothing about wanting to keep contacts. It just said:

Is contacts set to on?

Dtp79

mad muffin wrote: »

Is contacts set to on?

No I've everything turned off because they all merged before and had to manually delete all her numbers from my phone.

munchkin_utd

I use 1 iCloud account for 2 ipod touches (one for me and one for the mrs), an ipad(mine), an iPhone (hers) which was robbed 2 weeks ago and the wifes replacement IPhone which was reset a number of times.

At no time were the contacts synced and each device has its own backups made to "the cloud" under each devices name.
On the laptop each device has its own sync profile for photos etc.
Contacts on each device are separate from one another and have always been that way.

I am struggling to see what problem the OP has.

The only advice I'd have is that you can really play about with the phone(s) (presuming thats what you have that you didnt think to mention) safely once you have backed up settings and whatnot either via iCloud or on your laptop.
With a backup you can always revert back to that should everything go pear shaped.

mad muffin

Dtp79 wrote: »

No I've everything turned off because they all merged before and had to manually delete all her numbers from my phone.

Then that's why.

So you don't have to worry it won't delete anything off the phone as its already turned off.

Here's a short video showing the process.

https://www.youtube.com/watch?v=ZJMKUo2HTRo

mad muffin

munchkin_utd wrote: »

I use 1 iCloud account for 2 ipod touches (one for me and one for the mrs), an ipad(mine), an iPhone (hers) which was robbed 2 weeks ago and the wifes replacement IPhone which was reset a number of times.

At no time were the contacts synced and each device has its own backups made to "the cloud" under each devices name.
On the laptop each device has its own sync profile for photos etc.
Contacts on each device are separate from one another and have always been that way.

I am struggling to see what problem the OP has.

The only advice I'd have is that you can really play about with the phone(s) (presuming thats what you have that you didnt think to mention) safely once you have backed up settings and whatnot either via iCloud or on your laptop.
With a backup you can always revert back to that should everything go pear shaped.

In contacts do you both have iCloud contacts ticked?

Dtp79

munchkin_utd wrote: »

I use 1 iCloud account for 2 ipod touches (one for me and one for the mrs), an ipad(mine), an iPhone (hers) which was robbed 2 weeks ago and the wifes replacement IPhone which was reset a number of times.

At no time were the contacts synced and each device has its own backups made to "the cloud" under each devices name.
On the laptop each device has its own sync profile for photos etc.
Contacts on each device are separate from one another and have always been that way.

I am struggling to see what problem the OP has.

The only advice I'd have is that you can really play about with the phone(s) (presuming thats what you have that you didnt think to mention) safely once you have backed up settings and whatnot either via iCloud or on your laptop.
With a backup you can always revert back to that should everything go pear shaped.

I don't know why they synced originally. We had the same ID and cloud account. When we both went to back up we realised all our numbers had mixed

Dtp79

mad muffin wrote: »

In contacts do you both have iCloud contacts ticked?

You mean as in I cloud settings and contacts turned on?

mad muffin

Dtp79 wrote: »

You mean as in I cloud settings and contacts turned on?

In the contacts tab if you have your phone synced on the computer and iCloud, hotmail and such and they all have contacts you can decide which contacts you use.

I was just curious if maybe munchkin_utd didn't use iCloud contacts in the contacts app.

I can't see otherwise how he has the same iCloud account and has it synced on both iDevices but their contacts and calendars and anything else on didnt merge on both devices.

Dtp79

Right so I just set up a new apple ID for my phone. Deleted old I cloud and set up a new one for my phone. Just need wifi to back up. Fingers crossed.
By the way, apple could do with support like this for people as the ones on the phone are brutal

Dtp79

Just checked and I've all my wife's contacts again even though contacts is turned off on her phone

mad muffin

Dtp79 wrote: »

Just checked and I've all my wife's contacts again even though contacts is turned off on her phone

Who had the original iCloud?

Dtp79

mad muffin wrote: »

Who had the original iCloud?

Not sure to be honest. Think it was her. Would that make a difference now though seeing as I've a new ID and cloud account?

mad muffin

Dtp79 wrote: »

Not sure to be honest. Think it was her. Would that make a difference now though seeing as I've a new ID and cloud account?

If you go to settings

iCloud

Account

Scroll to the bottom

Advanced

Mail

Who's email address is listed?

Dtp79

mad muffin wrote: »

If you go to settings

iCloud

Account

Scroll to the bottom

Advanced

Mail

Who's email address is listed?

The address listed is different to mine, as in its the same except mine is @gmail and this is @icloud

guil

Dtp79 wrote: »

The address listed is different to mine, as in its the same except mine is @gmail and this is @icloud

You have to use an email address that was never used for the original account. Did you use the iCloud email that was created from the other account? If so it will link all the details

guil

munchkin_utd wrote: »

I use 1 iCloud account for 2 ipod touches (one for me and one for the mrs), an ipad(mine), an iPhone (hers) which was robbed 2 weeks ago and the wifes replacement IPhone which was reset a number of times.

At no time were the contacts synced and each device has its own backups made to "the cloud" under each devices name.
On the laptop each device has its own sync profile for photos etc.
Contacts on each device are separate from one another and have always been that way.

I am struggling to see what problem the OP has.

The only advice I'd have is that you can really play about with the phone(s) (presuming thats what you have that you didnt think to mention) safely once you have backed up settings and whatnot either via iCloud or on your laptop.
With a backup you can always revert back to that should everything go pear shaped.

Backups don't always work as they should, before iCloud I lost contacts a few times after a restore and each time I made a backup before the restore

Dtp79

guil wrote: »

You have to use an email address that was never used for the original account. Did you use the iCloud email that was created from the other account? If so it will link all the details

The original ac and the one on my wifes account is hotmail. When I set up a new ID I uses gmail. The I cloud ac is empty. Can't even remember how I got it. It just popped up one day when I was playing around with the phone recently

mad muffin

Is the old email address linked to your wife's iCloud account still showing in mail, contacts, calendars, under settings?

guil

Go here and sign in with the original apple id and make sure the gmail address isn't associated with the gmail address.
https://appleid.apple.com/ie/

Dtp79

mad muffin wrote: »

Is the old email address linked to your wife's iCloud account still showing in mail, contacts, calendars, under settings?

Yes the old hotmail address is linked to hers. I thought once I set up a new gmail address she could use the hotmail one. is that wrong?

Dtp79

guil wrote: »

Go here and sign in with the original apple id and make sure the gmail address isn't associated with the gmail address.
https://appleid.apple.com/ie/

Gmail assosiated with the gmail? Sorry I'm not sure what that means

Dtp79

guil wrote: »

Go here and sign in with the original apple id and make sure the gmail address isn't associated with the gmail address.
https://appleid.apple.com/ie/

Gmail assosiated with the gmail? Sorry I'm not sure what that means

munchkin_utd

guil wrote: »

Backups don't always work as they should, before iCloud I lost contacts a few times after a restore and each time I made a backup before the restore

Well, i am now an official fan of ICloud as it made a 1.5GB back up of all my wifes family photos off her stolen old IPhone.

It took me 5weeks to realise that there was such a backup and only found out by accident through seeing it in a list via settings on my IPad, but yesterday I painlessly restored the new IPhone 4s with the backup of the old 3gs and everything is exactly as it was before.
Contacts, settings, apps and almost a year of my 1 1/2 year old sons life in photos and video!

My wife accidentally setup the iCloud backup to do its thing and thankfully it did as we had literally no other backup of the device on the laptop.

mad muffin

Dtp79 wrote: »

Yes the old hotmail address is linked to hers. I thought once I set up a new gmail address she could use the hotmail one. is that wrong?

You need to delete that email address off your phone.

guil

Dtp79 wrote: »

Gmail assosiated with the gmail? Sorry I'm not sure what that means

Sorry meant to say that it's not associated or linked with the apple id. You won't know unless you sign in from that link above

guil

munchkin_utd wrote: »

Well, i am now an official fan of ICloud as it made a 1.5GB back up of all my wifes family photos off her stolen old IPhone.

It took me 5weeks to realise that there was such a backup and only found out by accident through seeing it in a list via settings on my IPad, but yesterday I painlessly restored the new IPhone 4s with the backup of the old 3gs and everything is exactly as it was before.
Contacts, settings, apps and almost a year of my 1 1/2 year old sons life in photos and video!

My wife accidentally setup the iCloud backup to do its thing and thankfully it did as we had literally no other backup of the device on the laptop.

Sorry meant to say it was local backups I had touble with. Not so long ago I was updating a friends 4 from iOS 4 to iOS 6 and made a backup in iTunes. Restored and pics and contacts were gone. Still the same after 2 or 3 restores

Dtp79

mad muffin wrote: »

You need to delete that email address off your phone.

Which one?

mad muffin

Dtp79 wrote: »

Which one?

The old one associated with your wife's iCloud account.

Dtp79

mad muffin wrote: »

The old one associated with your wife's iCloud account.

Will I delete that address? I use that hotmail address for work

mad muffin

Dtp79 wrote: »

Will I delete that address? I use that hotmail address for work

I think that's the problem then. Can you go into settings and then mail and see if contacts is set to on under that email.

Dtp79

mad muffin wrote: »

I think that's the problem then. Can you go into settings and then mail and see if contacts is set to on under that email.

Contacts is on but gmail is the address used

mad muffin

You need to go into settings then mail and under the hotmail account are contacts set to on or anything else?

Dtp79

mad muffin wrote: »

You need to go into settings then mail and under the hotmail account are contacts set to on or anything else?

Under the hotmail ac there's no mention of contacts

mad muffin

This hotmail account. Is it used for you wife's Apple ID and iCloud account?

Dtp79

mad muffin wrote: »

This hotmail account. Is it used for you wife's Apple ID and iCloud account?

Ye it is

mad muffin

Dtp79 wrote: »

Ye it is

And you also use it for work?

I think because this email account is still on your phone is the reason you got back all your wife's contacts.

Can you try this.

Can you go into settings, mail. That hotmail account and anything that is set to on set it to off including mail.

And see if that gets rid of your wife's contacts.

Dtp79

mad muffin wrote: »

And you also use it for work?

I think because this email account is still on your phone is the reason you got back all your wife's contacts.

Can you try this.

Can you go into settings, mail. That hotmail account and anything that is set to on set it to off including mail.

And see if that gets rid of your wife's contacts.

It dosent say its set to anything. Just says account ( on or off option ). I turned it off but nothi g happened

mad muffin

In iCloud turn off contacts. And don't keep iCloud contacts and then turn it back on.

See if that gets rid of your wife's contacts now that you turned off the hotmail account.

Dtp79

mad muffin wrote: »

In iCloud turn off contacts. And don't keep iCloud contacts and then turn it back on.

See if that gets rid of your wife's contacts now that you turned off the hotmail account.

No still not gone. Nearly had heart failure when all my contacts dissapeared though.

mad muffin

Dtp79 wrote: »

No still not gone. Nearly had heart failure when all my contacts dissapeared though.

You have your contacts back?

Dtp79

mad muffin wrote: »

You have your contacts back?

Ye hers and mine thankfully!

mad muffin

I'm at a lose.

You created a brand new Apple ID and iCloud with a new email, yet you got all your wife's contacts back.

I'd say its because of that hotmail email account.