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Rant over Bus Éireann

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    #32
    Victor
    Registered Users Posts: 78,353 ✭✭✭✭Victor


    There may be movement on the timetable.


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    #33
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Victor wrote: »
    There may be movement on the timetable.

    How very gnomic of you Victor, in or out??


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    #34
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Victor wrote: »
    There may be movement on the timetable.
    While it is good to think that the NTA might be going to sort this out sometime hopefully soon it is disappointing that they have not been monitoring things like timetables and route times up to now.


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    #35
    Fiskar
    Closed Accounts Posts: 1,599 ✭✭✭Fiskar


    Been thinking about a complaint to the Advertsing Standards Authority about the timetable since I have started the 109 bus route Feb 1st.

    The only bus meeting the scheduled arrival time is the 07.20 am to Stephen's Green (via the M3 with no pick-ups after Navan). Every other bus in or out is 20 mins later than the scheduled arrival time. It is very noticeable and that is why BE probably don't want to change the schedule.

    Was also thinking of emailing the NTA at the time the bus goes walkabout through Clonee and again when it gets back on the M3 after Blanchardstown. Pure torture.

    Will draft the former complaint and send it off this week.


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    #36
    LXFlyer
    Registered Users Posts: 17,645 ✭✭✭✭LXFlyer


    The ASI have no jurisdiction in this area as BE's conditions of carriage do provide them with an exception clause for the timetables:
    While every effort is made by Bus Éireann to ensure the full operation of all bus services advertised by them at all times, Bus Éireann will not be liable for any delay or interruption in any of its services where such delay or interruption is caused by reason of matters beyond its control, including, without limitation, interference by labour or industrial dispute, machine break-down or interruption in supply by others of power, materials or finished goods.

    Your point of contact should be firstly Bus Eireann themselves and then the NTA.


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    #37
    RainyDay
    Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    Fiskar wrote: »
    Been thinking about a complaint to the Advertsing Standards Authority about the timetable since I have started the 109 bus route Feb 1st.
    lxflyer wrote: »
    The ASI have no jurisdiction in this area as BE's conditions of carriage do provide them with an exception clause for the timetables:
    The ASAI have no jurisdiction in this area because the timetable is not an advertisment. It's a timetable.

    lxflyer wrote: »
    Your point of contact should be firstly Bus Eireann themselves and then the NTA.
    Correct, and then maybe the Ombudsman.


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    #38
    IcarusPlus
    Registered Users Posts: 35 ✭IcarusPlus


    While I agree that OP was pretty myopic to leave himself such a short space of time to get tickets, pass through security and arrive at his gate, the underlying point about Bus Éireann being reliably unreliable still stands.

    I take the X8 from Busaras to Cahir and back again every 4 or 5 weeks and have done so for the past year. On no occasion, in Dublin or Tipperary, has the coach ever been on time. While a 40-minute wait with bus station comforts nearby is bearable, having to suffer the cold and the rain huddled beside little more than a red pole while your bus, apparently, makes a brief detour to New Delhi, isn't a particularly enjoyable experience, nor should it be tolerated.

    Of course, most of the time, this lateness is not the driver's fault. Rather, it's a legion of incompetent managers who think, for example, that a vehicle can make it from Heuston station to Busaras in exactly 10 minutes, and often and reliably enough for that time to be cemented into a timetable. If timetables were changed to accurately reflect time of arrival, I wouldn't be so annoyed.


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    #39
    gbob
    Registered Users Posts: 522 ✭✭✭gbob


    IcarusPlus wrote: »
    Of course, most of the time, this lateness is not the driver's fault. Rather, it's a legion of incompetent managers who think, for example, that a vehicle can make it from Heuston station to Busaras in exactly 10 minutes, and often and reliably enough for that time to be cemented into a timetable. If timetables were changed to accurately reflect time of arrival, I wouldn't be so annoyed.

    And unbelievably there are some timetables that only allow 5 mins from busaras to Heuston at peak times.. How the NTA approve that is as ridiculous as the timetable itself.


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    #40
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    gbob wrote: »

    And unbelievably there are some timetables that only allow 5 mins from busaras to Heuston at peak times.. How the NTA approve that is as ridiculous as the timetable itself.
    The 004 timetable only allows 15 minutes from busaras to the red cow luas stop.


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