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Price mistakes in shops

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  • 19-12-2012 10:40pm
    #1
    lounakin
    Closed Accounts Posts: 699 ✭✭✭


    I keep reading reviews and hearing people saying they wanted to buy an item at the advertised price only to find out it was a mistake at the till. Why are people under the impression that by law the shop has to sell this item at the lower price? I've seen people defending this urban legend of a law tooth and nail!


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    #2
    Gongoozler
    Closed Accounts Posts: 3,263 ✭✭✭Gongoozler


    Well, it'd take a while to explain, so i'll cut it down to the main point - people are retards.


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    #3
    Boombastic
    Closed Accounts Posts: 6,496 ✭✭✭Boombastic


    lounakin wrote: »
    I keep reading reviews and hearing people saying they wanted to buy an item at the advertised price only to find out it was a mistake at the till. Why are people under the impression that by law the shop has to sell this item at the lower price? I've seen people defending this urban legend of a law tooth and nail!

    Years ago I worked in Tesco and their policy at the time was to give it at whatever price it scanned at. This guy comes up to the counter with fish fingers, when scanned through the price showed up as €0.00, The manager told me to give them to him at that price as that was the policy, Yer man goes hang on a minute and went and got 4 more boxes!! Happy customer,:D but the guy who was supposed to make sure everything scanned properly got a boll1xing:(


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    #4
    Max Power
    Closed Accounts Posts: 2,072 ✭✭✭Max Power


    I like the smell of firelighters


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    #5
    MadsL
    Registered Users Posts: 20,299 ✭✭✭✭MadsL


    lounakin wrote: »
    I keep reading reviews and hearing people saying they wanted to buy an item at the advertised price only to find out it was a mistake at the till. Why are people under the impression that by law the shop has to sell this item at the lower price? I've seen people defending this urban legend of a law tooth and nail!

    Tesco's no-quibble perhaps.

    Of course they once did quite bit of quibbling when I tried to buy their roasted chicken priced at 2.99 per kg when the advert said 2.99 each. To the point where they threw me out. No quibble me arse.


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    #6
    Clarehobo
    Registered Users Posts: 420 ✭✭Clarehobo


    MadsL wrote: »
    Tesco's no-quibble perhaps.

    Of course they once did quite bit of quibbling when I tried to buy their roasted chicken priced at 2.99 per kg when the advert said 2.99 each. To the point where they threw me out. No quibble me arse.

    Where was it advertised?
    Just wondering because I worked in Tesco aeons ago and the policy was people were to get it at the shelf price: had it once and I think the guy made such a fuss that the three pack of orange juice was costing him so much more than shelf price and the manager gave it to him for free...


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    #7
    Sunnyisland
    Closed Accounts Posts: 10,562 ✭✭✭✭Sunnyisland


    Boombastic wrote: »
    Years ago I worked in Tesco and their policy at the time was to give it at whatever price it scanned at. This guy comes up to the counter with fish fingers, when scanned through the price showed up as €0.00, The manager told me to give them to him at that price as that was the policy, Yer man goes hang on a minute and went and got 4 more boxes!! Happy customer,:D but the guy who was supposed to make sure everything scanned properly got a boll1xing:(

    Thats funny :D


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    #8
    franktheplank
    Registered Users Posts: 1,168 ✭✭✭franktheplank


    I'm more of a shoplifting man myself.


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    #9
    Gordon Gecko
    Registered Users Posts: 650 ✭✭✭Gordon Gecko


    Bitch was giving out stink on my butcher's counter today: saw a tag saying 25 euro on a roast, then I had to explain that the "/kg" right beside the price meant that I did not have to actually sell it to her at the price she "thought" simply because "no customer could read that".


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    #10
    MagicSean
    Closed Accounts Posts: 9,897 ✭✭✭MagicSean


    People are stupid


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    #11
    Muir
    Registered Users Posts: 948 ✭✭✭Muir


    My sister went in to buy something on offer the other day, there were at least 10 signs saying the item was on offer, tried to charge her full price at the till & the manager said although the deal had ended the previous day they had to give it to her on offer, and he had had to do the same with others that day because no one had taken the reduced price signs down.


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    #12
    suicide_circus
    Registered Users Posts: 19,802 ✭✭✭✭suicide_circus


    I worked in a place where the register system was arseways. Sometimes got stuff scanning at minus figures, so if you wanted the float to be correct you'd actually have to hand customers cash just for bringing the item to the till. We didn't though obviously.


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    #13
    Senna
    Registered Users Posts: 8,800 ✭✭✭Senna


    Asda in the North have the same policy, once bought two 16gb usb pen drives that were at the 1gb price, no arguing, its our mistake so you pay the advertised price. Nice policy, but its down to each shop to decide on their own policy.


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    #14
    road_high
    Registered Users Posts: 19,388 ✭✭✭✭road_high


    Funny thing is I find 9 times out of 10 when the price is "wrong" it's in the shop's favour...wonder why that could be :rolleyes:


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    #15
    kneemos
    Registered Users Posts: 20,410 ✭✭✭✭kneemos


    If something is advertised at a certain price then that's the price I'm getting it,no ifs,ands,buts or maybes.


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    #16
    Skid
    Closed Accounts Posts: 9,873 ✭✭✭Skid


    It is amazing how almost everyone who screams 'I know my rights' has no clue whatsoever about their rights.


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    #17
    Shane-KornSpace
    Closed Accounts Posts: 1,025 ✭✭✭Shane-KornSpace


    kneemos wrote: »
    If something is advertised at a certain price then that's the price I'm getting it,no ifs,ands,buts or maybes.

    Not in my shop, you wont.


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    #18
    kneemos
    Registered Users Posts: 20,410 ✭✭✭✭kneemos


    Shane-KornSpace wrote: »
    Not in my shop, you wont.

    Try me bub,I KNOW MY RIGHTS.


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    #19
    Shane-KornSpace
    Closed Accounts Posts: 1,025 ✭✭✭Shane-KornSpace


    kneemos wrote: »
    Try me bub,I KNOW MY RIGHTS.

    And what rights are they? :D


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    #20
    Gongoozler
    Closed Accounts Posts: 3,263 ✭✭✭Gongoozler


    Skid wrote: »
    It is amazing how almost everyone who screams 'I know my rights' has no clue whatsoever about their rights.

    It's almost mandatory.
    Once had a woman scream at me that her brother was a solicitor and how dare I tell her she wasn't entitled to a refund, she'd have him in to get it from us. Yeah...still waiting on that.


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    #21
    Senna
    Registered Users Posts: 8,800 ✭✭✭Senna


    kneemos wrote: »
    If something is advertised at a certain price then that's the price I'm getting it,no ifs,ands,buts or maybes.

    Why don't you go to a used car dealer with the prices of cars stuck on the inside of the window, those cars are usually open, so take off one digit and buy that €9999 car for €999.
    No shop has to sell you anything, at any price.


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    #22
    Lapin
    Banned (with Prison Access) Posts: 18,184 ✭✭✭✭Lapin


    Haggle.


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    #23
    kneemos
    Registered Users Posts: 20,410 ✭✭✭✭kneemos


    Shane-KornSpace wrote: »
    And what rights are they? :D

    Seriously do there must be a flaw in the law if a shop can advertise a low price that encourages people to put items in the basket and then charge them more at the till.


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    #24
    theteal
    Registered Users Posts: 7,593 ✭✭✭theteal


    People need to understand the difference between an advertisement and an invitation to treat. A price on a shop shelf is not an advertisement. Quite simple really.


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    #25
    Shane-KornSpace
    Closed Accounts Posts: 1,025 ✭✭✭Shane-KornSpace


    kneemos wrote: »
    Seriously do there must be a flaw in the law if a shop can advertise a low price that encourages people to put items in the basket and then charge them more at the till.

    As the above poster mentioned, it's not an advertisement.
    It's an invitation which can be retracted at any time before the sale being complete.


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    #26
    Corruptedmorals
    Registered Users Posts: 4,194 ✭✭✭Corruptedmorals


    kneemos wrote: »
    If something is advertised at a certain price then that's the price I'm getting it,no ifs,ands,buts or maybes.

    And what is your legal basis for that? The law protects the retailer, so that they don't have to sell TVs or whatever for €10 due to decimal points errors. It's called invitation to treat and it means you haven't a leg to stand on. Lots of shops will honour errors, but they are going above and beyond in doing so.


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    #27
    lounakin
    Closed Accounts Posts: 699 ✭✭✭lounakin


    kneemos wrote: »
    Seriously do there must be a flaw in the law if a shop can advertise a low price that encourages people to put items in the basket and then charge them more at the till.
    There is a difference between advertising at a low price and making a mistake on the item! One is illegal and can get reported: say you go in a shop and all the items are marked a certain price, with advertisement on the outside enticing people to buy at this price and you find out it's actually more expensive, that's clearly wrong. But if you find a mistake on a label, the shop doesn't have to comply with it.


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    #28
    irish son
    Closed Accounts Posts: 1,195 ✭✭✭irish son


    kneemos wrote: »
    Seriously do there must be a flaw in the law if a shop can advertise a low price that encourages people to put items in the basket and then charge them more at the till.

    Im not 100% sure but I think if the price on the shelf in grocery stores are wrong them stores can be fined heavily.


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    #29
    Senna
    Registered Users Posts: 8,800 ✭✭✭Senna


    irish son wrote: »
    Im not 100% sure but I think if the price on the shelf in grocery stores are wrong them stores can be fined heavily.

    Only if its proved to be a deliberate error, which cant be proved too easy.


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    #30
    irish son
    Closed Accounts Posts: 1,195 ✭✭✭irish son


    Senna wrote: »
    Only if its proved to be a deliberate error, which cant be proved too easy.

    Are you sure about that? I thought it was so stores wouldn't be lax in keeping prices updated.


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    #31
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    Price in store is only invitation to threat...

    Which means that the shop owner doesn't have to sell at that price, but normally will as a gesture of good will, if they don't the customer could argue for false advertisement, but it would have to proven in court that the shop advertised a wrong price on purpose...

    I'd open to be corrected now, but I've worked in retail for over 5 years


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