Cookies must be enabled to log into Tesco.com

josvill2010 · 2012-12-06 14:09:16

Hi, Our neighbours are having problems accessing their Tesco shopping online using IE 8. I have tried to help by resetting the computer to a previous date; updating Java; getting a new browser: Firefox; changing their security settings, changing the clock; making sure all adds-on were enable. I have run out of ideas. Is…

06-12-2012 02:09PM

#1

josvill2010

Registered Users, Registered Users 2 Posts: 157 ✭✭

Join Date: February 2010

Posts: 105

Hi,
Our neighbours are having problems accessing their Tesco shopping online using IE 8. I have tried to help by resetting the computer to a previous date; updating Java; getting a new browser: Firefox; changing their security settings, changing the clock; making sure all adds-on were enable.
I have run out of ideas. Is there anything else you can think of that might help to solve their issue?

Many thanks,
josvill2010

0

Comments

#2 06-12-2012 05:21PM

mp22

Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭

Join Date: November 2008

Posts: 6308

http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

0
#3 06-12-2012 07:03PM

josvill2010

Registered Users, Registered Users 2 Posts: 157 ✭✭

Join Date: February 2010

Posts: 105

Thanks for that.Tried that already but it didnt work either

0
#4 22-12-2012 02:33PM

[Deleted User]
Posts: 1,299 ✭✭✭

Join Date: -

Posts: 1251

Try Chrome?

What anti-malware is installed on the computer?

0