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Cookies must be enabled to log into Tesco.com

josvill2010 · 2012-12-06 14:09:16

Hi, Our neighbours are having problems accessing their Tesco shopping online using IE 8. I have tried to help by resetting the computer to a previous date; updating Java; getting a new browser: Firefox; changing their security settings, changing the clock; making sure all adds-on were enable. I have run out of ideas. Is…

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06-12-2012 3:09pm

#1

josvill2010

Registered Users Posts: 157 ✭✭

Join Date: February 2010

Posts: 105

Hi,
Our neighbours are having problems accessing their Tesco shopping online using IE 8. I have tried to help by resetting the computer to a previous date; updating Java; getting a new browser: Firefox; changing their security settings, changing the clock; making sure all adds-on were enable.
I have run out of ideas. Is there anything else you can think of that might help to solve their issue?

Many thanks,
josvill2010

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#2 06-12-2012 6:21pm
mp22

Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭

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http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

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#3 06-12-2012 8:03pm
josvill2010

Registered Users Posts: 157 ✭✭

Join Date: February 2010

Posts: 105

Thanks for that.Tried that already but it didnt work either

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#4 22-12-2012 3:33pm
[Deleted User]
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Try Chrome?

What anti-malware is installed on the computer?

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