Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Parcel2go.com?

  • 15-11-2012 8:24pm
    #1
    Boskowski
    Closed Accounts Posts: 5,361 ✭✭✭


    Hello There,

    has anyone any recent experience with them?

    I shipped some eBay stuff on Tuesday (collected yesterday morning) with Parcel2go.com/ie to the UK. I know they used NightlineDelivers for this order.

    I have used Parcel2go before and never had any problems. But this time I can't get any tracking information whatsoever. Just says on their website 'unfortunately no tracking info, contact our support'.

    That's not so worrying right off - I only shipped the parcel on Tuesday - but whats kind of strange is that there is zero possibility to contact anyone in this place.
    They seemingly have all their phone numbers and email addresses taken off their site. All 'contact us, speak to someone, etc.' links bring you to the same contact page. This page essentially says 'before you speak to someone categorize your problem' and has some choices to click through which is basically nothing but an FAQ. Any reference to further contact brings you back to the start.
    They have made a deliberate effort to clear the website of any possibility of making contact it seems.

    Any ideas?


Comments

  • #2
    Jarren
    Closed Accounts Posts: 4,692 ✭✭✭Jarren


    Use the chat function or twitter


  • #3
    Boskowski
    Closed Accounts Posts: 5,361 ✭✭✭Boskowski


    No chat either but twitter is where it's at apparently. Sorted.


  • #4
    Jarren
    Closed Accounts Posts: 4,692 ✭✭✭Jarren


    Their website is very buggy tbh,try going to

    Help
    Contact us
    Pricing enquiry
    I need to know what this price includes/excludes
    Chat window appears


    Always works for me .


Advertisement