Saorview Approved LG TV - wrong time offset

MBSnr

I have a LG TV (32LV450U) and I just noticed that it's set to auto time update and is still showing the summer time (plus 1 hour). If I go into the time menu, I see that the auto settings are using Dublin as the time zone but the time offset is GMT+1 and greyed out (cannot change it). I can override the auto and change it to manual offset GMT but as soon as I set location time zone back to Dublin it reverts back to GMT+1. According to the manual this auto setting is controlled by the broadcast signal. So is this a TV firmware fault or is Maghera broadcasting an incorrect auto time setting? Can anyone confirm?

Cheers

Nyquistic

Same here ... from Mt. Leinster, and across 3 devices, all different brands, so it's the Saorview signal that's wrong. Looks like somebody in RTE forgot to turn their clocks back last weekend ..... :eek:

STB

Nyquistic wrote: »

Same here ... from Mt. Leinster, and across 3 devices, all different brands, so it's the Saorview signal that's wrong. Looks like somebody in RTE forgot to turn their clocks back last weekend ..... :eek:

No. Your hardware is overriding the timesets.

Nyquistic

STB wrote: »

No. Your hardware is overriding the timesets

On all 3 devices of different brands? Is your EPG not out by an hour?

STB

Nyquistic wrote: »

On all 3 devices of different brands? Is your EPG not out by an hour?

No - My ariva 250 combo box is preset to location, Dublin London, Lisbon etc. GMT can also be manually set, turned off etc.

Same on my Samsung TV. You should be able to adjust it either way.

Nyquistic

STB wrote: »

No - My ariva 250 combo box is preset to location, Dublin London, Lisbon etc. GMT can also be manually set, turned off etc.

Same on my Samsung TV. You should be able to adjust it either way.

If you have to manually set the timezone then you're overriding the transmitted signal. When set to auto, all three devices displayed the correct time and correct EPG up to 2am last Sunday morning. Now they're all out by 1 hour.

Our man in Havana

I had to set GMT manually on my box. Auto is causing the time and EPG to be out by an hour.
Seems to be a RTENL issue.

STB

Nyquistic wrote: »

If you have to manually set the timezone then you're overriding the transmitted signal. When set to auto, all three devices displayed the correct time and correct EPG up to 2am last Sunday morning. Now they're all out by 1 hour.

I didn't have to manually adjust anything. Its automatically set via GMT by region. As you can see from the picture below.



Your devices are out due to their settings.

MBSnr

There's obviously an issue being as 3 of us have +1 hour time differences. My TV is from Oct 2011 and has been correct during 2011 GMT and also 2012 IST/BST. It's just not changing back correctly now. I have 'managed' to convince it to be correct while still using the Auto setting. I turned auto off and then changed the location from Dublin to Offset and set the offset to 0. Turning back on auto then uses the offset value and adds 'zero'. However if I change the location time zone to the correct one 'Dublin', it changes to GMT+1 again. It did not do this before....

As for the ariva 250 combo time setting. That isn't an approved Saorview device right? So not sure how that's relevant? You also have the UK set and not Ireland. My MVision HD300 is also correct on the DTT signal by setting the time as per your STB.... However my TV uses Ireland and more specifically Dublin is the only location option. My guess is the time offset for 'Dublin' has not been correctly changed and is still transmitted as GMT+1.

Alun

A similar thing happens every year with the RDS time on FM (RTE Radio 2) too, and it takes a few days for them to realise the clocks have changed. My car's clock is synched from the RDS signal and it drives me insane. I've emailed them so many times now I'm sick of it.

watty

Why on earth isn't it automatic?

Sponge Bob

If you change the date to 10 november what happens, it may think the clock change is next weekend not last weekend.

homer911

STB wrote: »

I didn't have to manually adjust anything. Its automatically set via GMT by region. As you can see from the picture below.



Your devices are out due to their settings.

What happens if you set your region to Ireland?

I have an unapproved box, with region set to Dublin, auto update set and I'm one hour out - i also have to set to manual to get the right time

MBSnr

Sponge Bob wrote: »

If you change the date to 10 november what happens, it may think the clock change is next weekend not last weekend.

To do that requires it to be in manual mode, which in turn won't allow it to auto correct. But perhaps by next weekend all will be ok. As I said, I've got a work around on that TV, so not a big issue.

The thing is that you'd have thought set procedures would be in place and adhered to, over the last 18 months of DTT service, to ensure these things were checked. Doesn't exactly inspire confidence in the service....

STB

homer911 wrote: »

What happens if you set your region to Ireland?

I have an unapproved box, with region set to Dublin, auto update set and I'm one hour out - i also have to set to manual to get the right time

It is set to Ireland! As you can see London Dublin etc are in the one region. I don't get an option to manually change anything once its set by region.

It automatically does it when it reaches the date and time (ie 28/10/2012).

And that is an unapproved box as well.

PauloMN

Had same issue on my TVs yesterday. Seems to have corrected itself today.

holidaysong

Still an issue for me on my two Saorview devices: Alba B660 box and LG 26LD350 TV. 'Auto' time zone is one hour ahead but TV guide is correct. On the LG when I manually set the time back an hour the TV guide is an hour behind.

Aphex Tim

It was correct when I checked around 5.30. Now it is an hour ahead again.:mad: I have a Samsung tv LE32b450. Time is set to automatic and country is Ireland.

rsmike

I have the same problem with a Samsung LE40C530

And I also have the problem on a Samsung LE32D400, but because this newer (lower spec) TV has more time setting options I can work-around it on this.

On the LE32, I can leave the "Time" setting on AUTO, It picks up e.g. 20:30 from RTENL instead of 19:30 (19:30 is the actual time since DST ended). However there is also a "Time Zone" setting on the LE32, that can be also set to MANUAL or AUTO. On the AUTO "Time Zone" setting the TV shows 20:30.
However if I select MANUAL "Time Zone" and set DST to OFF ( time zone set to GMT), it then shows the correct time of 19:30. From this its pretty obvious to me that the RTENL signal still has DST set to ON.
With these settings ( Time=AUTO and Time Zone = MANUAL, GMT, DST=OFF) everything works good on the LE32, correct time and EPG is also correct.

However on LE40, there is only a "Time" Setting ( AUTO or MANUAL). No "Time Zone" setting. The only way I can show the correct time on this TV is to select "Time" MANUAL and set the time manually. However then the EPG is still incorrect, showing all programs offset by an hour from their actual time.

So quite feasible if your TV has flexible time settings to work around RTENL being unable to turn off DST! But if your TV expects the network provider to get its time settings right and is not flexible, you are in trouble.

Laughable, all the palava around the digital launch, and they can't even set the time offset on the signal correctly.

I have had the LE40 for about 2 years now on Saorview, and this is the first time I noticed this has happened through a couple of time changes, What are they up to ?

PS:I wonder if its possible to get a firmware upgrade for the Samsung TV's that don't have a Time Zone setting?

Hylus83

This IS a Saorview issue. The time displayed on Aertel is also 1hr out. I changed the time manually on the TV (as it was set to Auto) however the time on Aertel is still wrong.

So, Saorview need to fix this! Surprised they haven't copped this yet.

Aphex Tim

I asked Saorview on Twitter today and they told me to contact Samsung about the time problem. It displays the correct time up until 7pm then it jumps ahead an hour for some reason. I did not have this problem in 2011 or 2010. I don't have the "time Zone" setting on the LE32B450.

mnstlj

i have the same problem on my walker saorview app tv ...

rsmike

Yes, ditto for me, Aertel still has DST on, when the TV time is set manually and correct.

BTW, I just downloaded the latest software for the LE40C530 and installed it, It went from a 2005 version to a 2011 version, but the menu's are still the same.

I agree though, this does look like a Saorview problem, though obviously with some equipment having a time zone setting, RTENL can muddy the water and say its a manufacturer issue.

So now on the LE40, I have reverted everything to AUTO, so I am getting the time signal from RTENL and its one hour ahead, but at least the EPG is in sync with the TV time, so when you go to EPG, you do get the current program, you just have to remind yourself the real time is one hour earlier.

If enough people complain, RTENL might actually look into it, I just sent an e-mail via the saorview site, to ask them to give RTENL a poke.

STB

rsmike wrote: »

I have the same problem with a Samsung LE40C530.........

I also have a LE40C530. The Signal is from Mt Leinster. I didn't manually adjust anything...... (the only thing I have ever done with this TV is hack it to enable the allshare functionality over wifi)

But the time, epg, time on text are all correct.





Are you in a cross border area ? Are you receiving channels from more than one network ?????

Kristopherus

Hylus83 wrote: »

This IS a Saorview issue. The time displayed on Aertel is also 1hr out. I changed the time manually on the TV (as it was set to Auto) however the time on Aertel is still wrong.

So, Saorview need to fix this! Surprised they haven't copped this yet.

You are right. Everything on my 32in LG is showing the correct time. When I go to Aertel on RTE 1, the time displayed is 1 hour ahead. Has to bea problem with the broadcaster. Also on the old teletext, the time is 1 hr ahead.

rsmike

I'm on Mullaghanish, it covers most of the southwest



This morning everything is working normally on my LE40, correct time on TV, EPG and Aertel, with time on AUTO.

Someone mentioned earlier that their TV switched over to DST at 7:00pm? , I have not been checking my TV in the mornings, and generally I don't start looking at TV until after 7pm, but it would be truly GUBU , if the signal turns on DST every evening at 7pm!

Could anyone else with the problem reply to say what transmitter they are on?

Aphex Tim

Maghera channel 48


Tg4 text had the correct time last night. Rte1, Rte2 and Tv3 were an hour ahead.


Will check again at 7pm

winston_1

This is complete sloppiness by an organisation pretending to be a broadcaster. How about a phone call to the RTE press office or someone at the top.
How about contacting the newspapers.

winston_1

Just checked on Astra. It seems RTE have now "corrected" their clock. But (taking into account satellite delay) they are 3 seconds slow!. TV 3 are 5 seconds fast and TG 4 are correct.

Accurate time is not difficult to get these days, what is going on?

MarkK

winston_1 wrote: »

Just checked on Astra. It seems RTE have now "corrected" their clock.

No point checking on Astra, the problem only occurred on Saorview.

MBSnr

This morning the time was correct with 'Dublin' location being GMT. I had checked it on another morning and it was incorrect (GMT+1) so I think the 7pm DST time may not be correct.... but again we'll find out tonight....

rsmike

So far, so good for me, DST seems to be turned off for now........

I noticed alright that the TV3 text pages are still an hour ahead, but that does not worry me,

lgs 4

STB wrote: »

I also have a LE40C530. The Signal is from Mt Leinster. I didn't manually adjust anything...... (the only thing I have ever done with this TV is hack it to enable the allshare functionality over wifi)

But the time, epg, time on text are all correct.





Are you in a cross border area ? Are you receiving channels from more than one network ?????

your tv setup is wrong set for the uk switch it to ireland

STB

lgs 4 wrote: »

your tv setup is wrong set for the uk switch it to ireland

Why would I do that. The EPG is right, the time is right and the text time is right. The only reason I posted was to show that the time is not wrong at the Mt Leinster TX. (I just haven't renamed the LCN)

The reason it is set to UK is so the MHEG5 engine is turned on! I dont use the internal menu that often in any event as I have a combined Saorview and multiple Satellites on one box.

I actually have it running as the next model up which enables the allshare function which means I can play stuff off my harddrive etc over wifi with a USB wifi stick (for anyone who is interested in doing this it works).

rsmike

I take it from the lack of further replies, the issue is now resolved for all, it is for me at least.

As a postscript, here is the reply I got from Saorview today, to the question I sent them last week about this, :rolleyes:.:

Saorview Info Saorview.Info@rte.ie
1:54 PM (1 hour ago)


Hi,

If the clock is an hour out you need to make a simple settings change to ensure your SAORVIEW set top box or SAORVIEW TV is using the correct clock reference.
Using the "Menu" button on your SAORVIEW box or TV's remote control, select "Setup". Then go to "Configuration", and select "Time Settings"
Ensure the clock (time) mode is set to "Auto"
The whereabouts of the "Clock" or "Time" mode menu varies with different makes and models of set top boxes and SAORVIEW television sets. Check the instruction book that came with your SAORVIEW box or SAORVIEW TV.
You also need to ensure that the "Country" setting in the "Installation" menu is set to Ireland.

Best Wishes,

Saorview

Souriau

Have any of the posters above still have time offset incorrecly displayed still?

As I notice in the TS data info that Saorview is only having Ireland time correction while UK Freeview is having both, GBR and IRL time offset in the TOT info

Saorview TOT Descriptors:

Descriptor: Local Time Offset Descriptor
Country Code IRL Region Not used
Local Time Offset Polarity: 0 Local Time Offset 01:00
Time of change: 27/10/2013 01:00:00 Next Time Offset: 00:00


Freeview TOT Descriptors:

Descriptor: Local Time Offset Descriptor
Country Code GBR Region Not used
Local Time Offset Polarity: 0 Local Time Offset 01:00
Time of change: 27/10/2013 01:00:00 Next Time Offset: 00:00
Country Code IRL Region Not used
Local Time Offset Polarity: 0 Local Time Offset 01:00
Time of change: 27/10/2013 01:00:00 Next Time Offset: 00:00

It would make sense for Saorview to include both UK and Ireland