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Photoshop CS6 Crashing on Win 8

  • 30-10-2012 7:04pm
    #1
    Berty
    Registered Users, Registered Users 2 Posts: 26,158 ✭✭✭✭


    I upgraded to Win 8 over the weekend and today I went to use Photoshop and everytime I click CTRL+A it crashes.

    Here is an event log which shows the crash details. Help appreciated.

    Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da52
    Faulting module name: ig4dev32.dll, version: 8.14.10.1930, time stamp: 0x4aba6fdd
    Exception code: 0xc0000005
    Fault offset: 0x0000d09f
    Faulting process ID: 0x59c
    Faulting application start time: 0x01cdb6cd0079d895
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ig4dev32.dll
    Report ID: 7eb8c577-22c3-11e2-afa7-001f3ad70633
    Faulting package full name:
    Faulting package-relative application ID:


Comments

  • #2
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Seems fine to me. I'm using Photoshop from CS6 x64. It's being run on a clean install of windows 8. Have done loads today with it and pressed ctrl A with no issues.

    Did you upgrade or do a clean install of windows 8? If not a clean install try uninstalling and reinstalling photoshop. Or try installing a new version of your intel graphics driver specifically for windows 8


  • #3
    Berty
    Registered Users, Registered Users 2 Posts: 26,158 ✭✭✭✭Berty


    Had upgraded new Intel Driver and rebooted. Problem stills persists. It's not the first program to struggle with Win 8. I suppose I can always try uninstalling and reinstalling although it takes a long time. :(


  • #4
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    So was it a clean install or an upgrade of windows 8 over 7


  • #5
    Berty
    Registered Users, Registered Users 2 Posts: 26,158 ✭✭✭✭Berty


    cookie1977 wrote: »
    So was it a clean install or an upgrade of windows 8 over 7

    Upgrade


  • #6
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    I never do upgrades as I think it always causes problems. I've had no issues with any software I use following the clean install.


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