Marx Computers - Gone?

subway

just checked marxcomputers.ie and the front page is down, called them up and got a recorded message saying theyed ceased trading.

sorry to see them go, always found them decent and friendly and usually the best place to pick up emergency parts in dublin.
probably spent a good few hundred with them over the years on various bits and pieces.

i don;t know how much business they did, but would imagine a lot of people in dublin were familiar with them over the years. very sorry to see them go.

Logical_Bear

I've used them a few times and ahd no issues with them.Sad to see another victim of this dam recession

tricky D

Ah no. They were great to deal with and fairly local to me. Also having the odd chat with a very old friend of mine (Rosie) every now and again was a real pleasure as well as the odd discount.

Will be missed.

velocivaper

It's a shame to see another small local business gone.
They were just down the road from me, and first port of call for bits, always friendly and helpful.
Wish them all the best and sad to see them go.

unkel

That's a shame. I used to regularly pick up a few bits and pieces from them (a long time ago, maybe around '99-'02) and found them sound. Best place around Dublin city centre to pick things up at the time.

Back then their prices were reasonable enough too, compared with some ridiculous rip-off prices charged by places likes Peats, Maplins, etc.

I guess everybody buys everything online now...

In some more established markets (from the point of computer usage) like Germany and the Netherlands, the only bricks and mortar places still open that do well are the likes of MediaMarkt - giant bargain computer warehouses

Bluechip

Very sorry to hear that, i used them since around 98-99 on and off. Got my current system there and they were always very good to deal with.

I worked in Marx from 2007 until the end. They just couldn't compete with the online retailers so business started to decline over recent years. The repairs business helped keep things going but it wasn't enough. There was a severe decline in trade over the summer and it just didn't pick back up again after that.

I was lucky to get another job rather quickly but my colleagues weren't so lucky. Was a great place to work in and was with some good people too.

kirving

Sorry to hear that, I bought one or two things off them over the past 5 years and they were good to deal with.

ninty

Very friendly and helpful staff, will be an asset to any company who are willing to take them on.

DoctorEdgeWild

Very sad to hear that. They were my local place when I lived in Dublin and found them really helpful and just really good at what they did.

bette

Karsini wrote: »

I worked in Marx from 2007 until the end. They just couldn't compete with the online retailers so business started to decline over recent years. The repairs business helped keep things going but it wasn't enough. There was a severe decline in trade over the summer and it just didn't pick back up again after that.

I was lucky to get another job rather quickly but my colleagues weren't so lucky. Was a great place to work in and was with some good people too.

That's a great shame but at least you were fixed up! What is Rosemary up to now?

bette

bette wrote: »

That's a great shame but at least you were fixed up! What is Rosemary up to now?

I met her last Tuesday. She's still out of work unfortunately.

bette

Karsini wrote: »

I met her last Tuesday. She's still out of work unfortunately.

Ouch! Give her my best regards if you see her. I'm the guy with the phone manner...

HelpWithIT

I remember first going into their place when they were on the north Circular and I was only learning the trade...shame to see them go )-:

acronym Chilli

RepairMyPC wrote: »

I remember first going into their place when they were on the north Circular and I was only learning the trade...shame to see them go )-:

Me too.
Was always wanting to buy bits and pieces for my Linux machines. But back then Linux users struggled a lot with hardware compatibility worries. Even after tonnes of online research, I would still only be 80% sure it would work. Marx would always sell to me on condition I could return/swap it if compatibility didn't work out, which meant a lot to a poor student without the spare cash to buy duds. In the end, only ever had to do that once, and it wasn't even a linux issue (rather, an obscure interaction between a graphics card and a motherboard's on-board USB controller that froze machine every time: I swapped for a new graphics card).

Funnily enough, I bought again in Marx Computers for the first time in at least a year about 3/4 weeks ago. Was the type of purchase they were super handy for (USB wireless internet adapter, needed it for my dad's desktop). Went to website today to look for some other small bits, and saw it offline...

I guess in the end the business model just got overtaken. Even the comments in this thread seem to indicate people who moved their bigger hardware purchases online. I know that's what I did (in my defence, I also moved out of the country for a few years, but when I returned I stayed online for most things and only picked up occasional convenience pieces from MC).

Anyway, genuinely sorry to see a genuine, decent, hardworking and capable business go to the wall. When it opened, it was an important addition to the computing landscape in Ireland.

Karsini, very glad to hear you got something else quickly. Sorry to hear Rosemary is still looking for work, but it's very early days I guess. Pass on warm wishes if you see her in the next while.

(used to know each other to see, I moved to Switzerland and afterwards she told me about working in Gateway (another business crash) years back on German desk and the first time she had a Swiss German speaker on the line she thought it was a prank phone call)

Michael

cdaly_

Karsini wrote: »

I met her last Tuesday. She's still out of work unfortunately.

You might give her my best wishes too. Ye were always a port of call for advice and bits...

tontoirl

Damn!

Very friendly and helpful buncha people. Sorry to see them gone

Give my best to Rosemary & Stephen


Tony M

tontoirl

tontoirl wrote: »

Damn!

Very friendly and helpful buncha people. Sorry to see them gone

Give my best to Rosemary & Stephen


Tony M

That would be me. Thank you.

Nollaigeire

V sad to see this company gone....bought 2 PC's here and many many other parts over the last 10 years...Rosemary was always a joy to deal with....will miss them and the support the offered....were always on hand to help...good luck to all and i hope they can reopen this store....

PlanIT Computing

Very sad to hear this, have been going there on and off since 2005

Sysiphus

Hi,

Really sad to see Marx gone. My current pc is a custom from them. Used to pop in to by drives (great prices!) and the odd bit of networking gear. Rosie was always helpful and friendly. Hope she lands on her feet. Like a lot of others, I've been going there since they we on the Circular....

Ronán.

bambooman2

Really sorry to see Marx go. I have supported them for a number of years now - I hope all of them bounce back soon. This recession is absolutely appalling - many great little companies gone. I am thinking of rounding up a possie to hang that idiot Bertie Ahern on the nearest lamppost. Is anybody else with me?

Seesee

Sorry to see them go too. The few bits and pieces I needed I got there, as I didn't have huge knowledge to buy online, I always trusted their advice and know Rosemary from DCU many years ago now (!). Best of luck to you all.

Tenshot

I was planning on calling in to Marx this morning to pick up some bits and checked their website, only to find it was down. I googled them to get the phone number so I could let them know -- only to find this thread :-(

Really sorry to see them go, they were always very decent to deal with, knowledgeable, and also dead handy being only a couple of miles away.

Hope Rosie gets sorted out with something new soon.

maphius

I've had the same experience. Loved the shop, local, and great advice and support. Went looking for them today to find them down. Very sorry to see them go! I hope the crew find themselves good homes with other businesses and soon. Best of luck to you.

MOH

Tenshot wrote: »

I was planning on calling in to Marx this morning to pick up some bits and checked their website, only to find it was down. I googled them to get the phone number so I could let them know -- only to find this thread :-(

Same here, just wanted to check the opening hours for tomorrow for some emergency kit replacement.
Sorry to hear they're gone.

darklordsbane

Ah that's very sad news, brilliant little shop, sometimes a little dearer than the competition but very friendly helpful advice and would point you to the right place if they couldn't get it for you,
glad to hear your doing ok Stephen sorry to hear Rosemary isn't but she is a smart girl and very pretty too so i'm sure she will land on her feet,
hope Ryan is ok also

you will be badly missed, all the best and thank you for a wonderful service it was always a pleasure
Regards
D

jos28

Karsini wrote: »

That would be me. Thank you.

I feel really sad to hear the news. Like other posters have pointed out, Marx was a great local business with very friendly and helpful staff. Stephen, you saved my bacon when I had a college assignment due and my laptop crashed. You managed to save it all, replace the hard drive and got it back to me in time to finish my essay. Seriously appreciated it as you were busy at the time. I knew the Marx phone number off by heart because I passed it on to so many people, obviously not enough
So glad you got a job sorted and I wish the best of luck to you and all the rest o the crew.

guano_jim

i happily crossed town from stillorgan to shop @ marx.

darklordsbane

Hi All
sorry to ask this on this post but I'm sure others would like to know as well
can anyone recommend a real shop that you can walk into like Marx used to be for computer & internet stuff
Regards
D

MOH

They're not great, but Maplin's on Jervis St.
There used to be a place on Parliament St a few years ago, don't know if it's still there though. ACtually, looks like they are.
There's a place called Beyond 2000 beside Mao on Chatham Row. Only thing I ever bought there was software about 12 years ago, so not sure what they sell.
Peats, maybe.
Or if you're really stuck, PC World.

spurious

My Dad taught one of the owners and always encouraged us to give local firms business. I has actually ordered a PC from them just before they ceased trading. They completely refunded me while apologising for not being able to fill my order.
It's not every company would have done that.

Marlow

Darn,

I was trying to access the website a few times and was wondering why it wouldn't load.

When I first moved to Ireland my ISDN PC-card died and the only place that had specialised stuff like that and where you actually could walk into the place and pick it up in person was Marx Computers.

The same goes for routers from AVM and the likes. Only Marx Computers had them here. I've bought some only a couple months ago.

Sad to see the shop go. It certainly was one of the very few specialized computer stores left.

/M

skimpydoo

MOH wrote: »

They're not great, but Maplin's on Jervis St.
There used to be a place on Parliament St a few years ago, don't know if it's still there though. ACtually, looks like they are.
There's a place called Beyond 2000 beside Mao on Chatham Row. Only thing I ever bought there was software about 12 years ago, so not sure what they sell.
Peats, maybe.
Or if you're really stuck, PC World.

Beyond 2000 is gone. It closed down some time earlier this year.

DNT

Agree totally with all the messages in support of Marx Computers and in particular the comments about Stephen and Rosemary. I had dealings with both of them over the years and always found them to be very helpful. My current system came from Marx, as did my previous one. Nothing was ever too much trouble to them and the value was always good.
Best wishes to Stephen and please send my best wishes to Rosemary. I hope she will find alternative employment elsewhere soon.

Denis Twomey

DNT

On the other issue of an alternative to Marx, I used to get some stuff from Laser Computers in Dundrum when I was working in that area for a while and found them to be good also. Nikki was the person I dealt with at the time.

They still have a website at http://laser-computers.com/, but I am not sure if they are still up and running. As already said in other posts, companies such as these are finding the online sources difficult to compete with. I wonder has anyone else dealt with Laser recently.

DNT

ozmo

DNT wrote: »

Agree totally with all the messages in support of Marx Computers and in particular the comments about Stephen and Rosemary.

Aghhhh!!!!

They just sent an email out - CC'ing their entire database of customers to say goodbye....

yes - cc'ing, not bcc'ing - so everyone gets everyone else's email address.



How unprofessional (and probably in breach of data protection) is that :mad:

ozmo

ozmo wrote: »

Aghhhh!!!!

They just sent an email out - CC'ing their entire database of customers to say goodbye....

yes - cc'ing, not bcc'ing - so everyone gets everyone else's email address.



How unprofessional (and probably in breach of data protection) is that :mad:

I wonder who did that? It certainly wasn't myself or Rosemary as we've moved on. Though I see the domain has been taken by another company now.

desiredbard

Bump....
Bumped...
I only just found out , needed some stuff for work and tought they/you would be able to offer a FAST solution AS USUAL

Sad....
Very Sad.....

Gadgetman496

Got a mail from them yesterday informing me that they are now "Computer Doctors IE" specializing in mostly repairs and giving me the option to unsubscribe from any further emails.

Even though the email was from Marx, I assume it's some other crowd moved into their old premises?

They acquired the phone number and website, probably the name too. They have no connection with Marx otherwise. They used to be up in Coolock but moved into Fairview a few months before Marx closed.

ozmo

Karsini wrote: »

They acquired the phone number and website, probably the name too. They have no connection with Marx otherwise. They used to be up in Coolock but moved into Fairview a few months before Marx closed.

So how did they get all the email address's - and what made them think a pc builder would want with a place like this- did marx leave behind his old acounts also- wonder if they got our credit details and delivery addresss also-

Some of those emails are soo ancient- does compuserve still exist?

ozmo

ozmo wrote: »

So how did they get all the email address's - and what made them think a pc builder would want with a place like this- did marx leave behind his old acounts also- wonder if they got our credit details and delivery addresss also-

Some of those emails are soo ancient- does compuserve still exist?

I've no idea, I don't work there anymore. It's possible that they also got the customer database (no credit card info was retained in it btw), but I could see data protection issues right there.

Praetorian

I'm also sad to see them gone. Dealt with them for years, after I stopped dealing with Peats (for years)

How can anyone compete with the amazon's of this world. I do not know.

NUTLEY BOY

My elderly uncle used to deal locally with Marx. He needs a service and possible virus removal. He is wondering if anyone has contact details for Stephen as he found him very helpful. Thanks.

tricky D

PM Karsini - 2 posts up.

NUTLEY BOY

Will do. Many thanks.