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Exchange 2007 - Can't send mail to a particular domain

  • 19-10-2012 03:23PM
    #1
    StradBally
    Registered Users, Registered Users 2 Posts: 40 ✭


    Hope someone can assist. My knowledge of what happens outside a LAN is limited.

    Problem - Cannot send emails to 1 domain from Exchange 2007.

    Header record from company mail –
    Received: from mail.xxxx.ie (mail.xxxxgroup.ie [123.123.123.123])
    by dubx.abcdefgh.com (Postfix) with ESMTP id 6F0456406D
    for <an.other@nnn.ie>; Fri, 19 Oct 2012 12:15:36 +0100 (IST)

    MX records point to mail.xxxxgroup.ie while my Exchange server is mail.xxxx.ie. Should these be one and the same?
    I appear to be able to send emails to all and sundry except for 1 domain. I always get a send delayed message from Exchange to my Outlook when attempting to send to someone at this particular domain, a global company. The Exchange Queue shows 400 4.4.7 Message Delay. I can successfully send to the same address from google mail and yahoo mail.
    Using DNSStuff, all test results, including reverse lookup, were positive with the exception of SPF records.
    I have no SPF records – could this be the reason that my emails are not being delivered?
    It is bewildering that I can send emails to everyone else but not to this one company and I can't get in touch with any IT person in this company to see if they are blocking our domain.


Comments

  • #2
    almighty1
    Banned (with Prison Access) Posts: 1,183 ✭✭✭almighty1


    What are you using for your firewall? Some of the old Cisco PIX models do unusual SMTP checking.


  • #3
    StradBally
    Registered Users, Registered Users 2 Posts: 40 ✭StradBally


    No Cisco devices here, but possibly at the receiving end.


  • #4
    Ctrl Alt Del
    Registered Users, Registered Users 2 Posts: 357 ✭✭Ctrl Alt Del


    Not getting all the info from your post !!

    Are you sending emails directly,by using DNS MX records OR you send to a "middle man " ISP server type of !?

    If you send directly,some servers don't talk to your servers due to various settings and reasons !
    If you send via ISP,then it should be fine from your end,issues possible at their end !

    What i normal do is send emails directly,server-to-server but create custom SMTP connectors (Send Connectors) and assign that connection to that particular domain,ie if emails sent to user@nnn.ie are failing using direct mx smtp send,i'm using my ISP to send emails to via custom Send Connector only for that domain.

    In Exchange Console,you have a tool to analyze/troubleshot emails flow...use it !

    Have fun...


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