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Owed money from Eircom

  • 29-08-2012 4:07pm
    #1
    Cutie18Ireland
    Registered Users, Registered Users 2 Posts: 1,600 ✭✭✭


    After a recent complaint which was finally resolved I was told a cheque would be posted to me? It is now 8 days later and I haven't received anything. How long should this take? The money was taken from my account by direct debit without my consent!


Comments

  • #2
    antocann
    Registered Users, Registered Users 2 Posts: 1,359 ✭✭✭antocann


    Cutie18Ireland wrote: »
    After a recent complaint which was finally resolved I was told a cheque would be posted to me? It is now 8 days later and I haven't received anything. How long should this take? The money was taken from my account by direct debit without my consent!

    my parents finaly got a refund of money owed ...,after 4 months so i think you have a while to wait


  • #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Cutie18Ireland wrote: »
    After a recent complaint which was finally resolved I was told a cheque would be posted to me? It is now 8 days later and I haven't received anything. How long should this take? The money was taken from my account by direct debit without my consent!


    Hi Cutie18Ireland,

    It can take between 3 -5 weeks before the cheque can be received. Let me know if you need to chase this up for you feel free to PM your details.

    Thanks, Mark


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