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Car dealer going back on his word, need some advice

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    #32
    Anan1
    Registered Users Posts: 22,818 ✭✭✭✭Anan1


    scholar007 wrote: »
    No! I don't believe it! All Motor Dealers are as honest as the day is long.
    Yup, and all FIATs are unreliable. Thanks for the insight.


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    #33
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    scholar007 wrote: »
    No! I don't believe it! All Motor Dealers are as honest as the day is long.
    wow thanks for the sarcasm, if you dont have advice on the topic please dont post


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    #34
    kirving
    Registered Users Posts: 5,900 ✭✭✭kirving


    Theta wrote: »
    The ad is just an invitation to treat no? Like an ad in a shop. You have to agree final terms on purchase.

    That's more to do with an incorrect price, and a person thinking that they're entitled to have the item at that price. Once the advertisement (about price, warranty, age, etc.) isn't changed before the sale, information in it is still applicable I think. So you could ring a dealer and say you wanted a car with no warrany and for it to be sold as seen so he might drop a bit off the price.

    (I used to work in a shop, and the amound of people who would come in and stich a €20 sticker on a €50 game and tell me that they'd get consumer rights/gardai/phone shows onto me about breaking consumer law was unbelieveable!)


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    #35
    mathepac
    Banned (with Prison Access) Posts: 4,991 ✭✭✭mathepac


    Jarren wrote: »
    How this is inaccurate /misleading info?

    It's taken from the NCA website ffs.
    Compare it with the citizens information site site and one of them is wrong - in my view the NCA site is wrong. For example, SIMI has nothing got to do with consumer rights - it's a lobby / protection agency for its paid up members in the motor trade, that's just for starters. Why mention them on a consumer protection site?


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    #36
    keithclancy
    Registered Users Posts: 9,222 ✭✭✭keithclancy


    I knew what this thread was going to say before I opened it

    Bought car
    Dealer said "he'd stand over it"
    Car broke down
    Dealer won't fix it


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    #37
    mathepac
    Banned (with Prison Access) Posts: 4,991 ✭✭✭mathepac


    Theta wrote: »
    The ad is just an invitation to treat no? Like an ad in a shop. You have to agree final terms on purchase. Now if he verbally gave you an agreement that you had a warranty that is a different story but it will be impossible to prove. .
    Incorrect as I already pointed out - here you go http://www.citizensinformation.ie/en/consumer_affairs/motoring/advice_on_buying_a_used_car_in_ireland.html


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    #38
    Anan1
    Registered Users Posts: 22,818 ✭✭✭✭Anan1


    Petey89 wrote: »
    wow thanks for the sarcasm, if you dont have advice on the topic please dont post
    Here's the best advice you're going to get:
    ninty9er wrote: »
    YFind out what's wrong with it and then calmly, politely, slowly and clearly explain that to the dealer. If it's a warranty item, you could be in luck, but christ, you don't even know what's wrong with it:rolleyes:
    My advice is to calm down and follow it.


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    #39
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Anan1 wrote: »
    Here's the best advice you're going to get: My advice is to calm down and follow it.
    i am calm. i have the car at a garage at the min waiting for a call on whats wrong, i have contacted the dealer 3 times he told me get a solicitor an hung up on me. i have just been on the phone to citizens information and because he advertised a warranty with the car and i have a witness who was with me at the time he has to cover it. all dealers have to give a come back on the cars they sell unless the specify the car is sold as seen which he did not. so when i find out whats is wrong with the car and how much it is going to cost i will be taking him to small claims court for the money.
    im also covered by my consumer rights.


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    #40
    Dr.Rieux
    Registered Users Posts: 674 ✭✭✭Dr.Rieux


    mathepac wrote: »
    Incorrect as I already pointed out - here you go http://www.citizensinformation.ie/en/consumer_affairs/motoring/advice_on_buying_a_used_car_in_ireland.html

    I didn't see in that link it mention anything about the ad not being an invitation to treat.

    What failed may have been a consumable which is not covered by a warranty. We still don't know what is wrong with the car.


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    #41
    keithclancy
    Registered Users Posts: 9,222 ✭✭✭keithclancy


    Dr.Rieux wrote: »
    I didn't see in that link it mention anything about the ad not being an invitation to treat.

    What failed may have been a consumable which is not covered by a warranty. We still don't know what is wrong with the car.

    The AD is an Invitation to treat, but once the OP handed money over then a contract was formed.

    Your both right, the AD in itself means nothing but could be seen as proof toward the OPs claim the Dealer offered that as part of the deal.


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    #42
    BuzzFish
    Registered Users Posts: 736 ✭✭✭BuzzFish


    Just looking at the post that described the issue with the car it seems like the battery has failed. Car died and just clicked? Maybe a short somewhere that drained the battery & shorted the electrics and and car died.

    Wait and see what the issue actually is. If it is just the battery, €50-€100 for a new one and maybe a main fuse needs to be replaced and a short isolated and it will see ya right and save all the hassle.


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    #43
    Dr.Rieux
    Registered Users Posts: 674 ✭✭✭Dr.Rieux


    keithclancy wrote: »
    The AD is an Invitation to treat, but once the OP handed money over then a contract was formed.

    Your both right, the AD in itself means nothing but could be seen as proof toward the OPs claim the Dealer offered that as part of the deal.
    If the buyer has a receipt with a different price than advertised could the seller argue that it was agreed upon that by receiving the discount that the seller was no longer offering the warranty, as was offered at the advertised price? As the price paid was not the price advertised the conditions may have changed from the initial invitation to treat?

    I'm just asking out of curiosity, consumer law would not be something I am well versed in.


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    #44
    keithclancy
    Registered Users Posts: 9,222 ✭✭✭keithclancy


    Dr.Rieux wrote: »
    If the buyer has a receipt with a different price than advertised could the seller argue that it was agreed upon that by receiving the discount that the seller was no longer offering the warranty, as was offered at the advertised price? As the price paid was not the price advertised the conditions may have changed from the initial invitation to treat?

    I'm just asking out of curiosity, consumer law would not be something I am well versed in.

    That buyer beware stuff only applies to a private sale.

    Hence why sometimes you'll see a guy with a Garage selling 'privately'


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    #45
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Dr.Rieux wrote: »
    If the buyer has a receipt with a different price than advertised could the seller argue that it was agreed upon that by receiving the discount that the seller was no longer offering the warranty, as was offered at the advertised price? As the price paid was not the price advertised the conditions may have changed from the initial invitation to treat?

    I'm just asking out of curiosity, consumer law would not be something I am well versed in.
    i paid the price on the add he wouldnt come down on the price. one of the reasons why i bought the car was because he was giving me a warranty on it. i probably wouldnt have bought it if there wasnt going to be any come back


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    #46
    scholar007
    Closed Accounts Posts: 902 ✭✭✭scholar007


    Petey89 wrote: »
    wow thanks for the sarcasm, if you dont have advice on the topic please dont post


    Well I have to do something to pass the time - 23 hours is a long time on your own before they let you out for exercise and even then I'm watched from high towers by men with rifles.


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    #47
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    BuzzFish wrote: »
    Just looking at the post that described the issue with the car it seems like the battery has failed. Car died and just clicked? Maybe a short somewhere that drained the battery & shorted the electrics and and car died.

    Wait and see what the issue actually is. If it is just the battery, €50-€100 for a new one and maybe a main fuse needs to be replaced and a short isolated and it will see ya right and save all the hassle.
    i was thinking that but the radio was still on when the car died if it was the battery wouldnt the radio knock off aswel. it has me stumped.


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    #48
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,057 Mod ✭✭✭✭MarkR


    scholar007 wrote: »
    Well I have to do something to pass the time - 23 hours is a long time on your own before they let you out for exercise and even then I'm watched from high towers by men with rifles.

    You're adjusting to prison life remarkably well. Sure you must only be in the week. :)


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    #49
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    mechanic just rang me the starter is gone an needs to be reconditioned an he also has to put in a new egnition bar could end up costing 500 depending on the condition of the starter.


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    #50
    mathepac
    Banned (with Prison Access) Posts: 4,991 ✭✭✭mathepac


    Just to stick with the process you must follow - do not allow a 3rd party to repair the car as you might be seen as having denied the dealer an opportunity to rectify the problem. Write / email / fax / txt the dealer with the information you have and ask him to reply by return with his proposals to rectify the problem. Give him a time limit in which to respond and say that in the absence of a response you will sue. Do not make this threat if you are not going to sue.


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    #51
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    mathepac wrote: »
    Just to stick with the process you must follow - do not allow a 3rd party to repair the car as you might be seen as having denied the dealer an opportunity to rectify the problem. Write / email / fax / txt the dealer with the information you have and ask him to reply by return with his proposals to rectify the problem. Give him a time limit in which to respond and say that in the absence of a response you will sue. Do not make this threat if you are not going to sue.
    i gave the dealer the option of colecting the car an fix it himself but he basicaly told me to f off so i have to get my mechanic to fix it an i will be taking the dealer to court for the cost of repairs.


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    #52
    Anan1
    Registered Users Posts: 22,818 ✭✭✭✭Anan1


    Petey89 wrote: »
    mechanic just rang me the starter is gone an needs to be reconditioned an he also has to put in a new egnition bar could end up costing 500 depending on the condition of the starter.
    The car wouldn't have died from a bad starter motor when it was running. What does he mean by an ignition bar?


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    #53
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Anan1 wrote: »
    The car wouldn't have died from a bad starter motor when it was running. What does he mean by an ignition bar?
    ignition barrel i ment to say, thats what my mechanic says is the problem that the faulty ignition stayed on an burned out the starter motor. i dont know much about cars really so i was just going along with what he says


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    #54
    Anan1
    Registered Users Posts: 22,818 ✭✭✭✭Anan1


    Petey89 wrote: »
    ignition barrel i ment to say, thats what my mechanic says is the problem that the faulty ignition stayed on an burned out the starter motor. i dont know much about cars really so i was just going along with what he says
    Well to look on the bright side, it could have been an awful lot worse. That price of €500 sounds very high to me - if you're going to fix it yourself then i'd advise finding a good local auto electrician and getting a quote from them first.


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    #55
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Anan1 wrote: »
    Well to look on the bright side, it could have been an awful lot worse. That price of €500 sounds very high to me - if you're going to fix it yourself then i'd advise finding a good local auto electrician and getting a quote from them first.
    yeah it could have been worse alright, i thought it was high aswel but that is just a rough price at the min he has to take out the starter an see how bad it is could cost alot less, labour costs and the cost of finding out what was wrong are included. hopefuly its not too bad an it shouldnt cost more than 300


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    #56
    Anan1
    Registered Users Posts: 22,818 ✭✭✭✭Anan1


    Petey89 wrote: »
    yeah it could have been worse alright, i thought it was high aswel but that is just a rough price at the min he has to take out the starter an see how bad it is could cost alot less, labour costs and the cost of finding out what was wrong are included. hopefuly its not too bad an it shouldnt cost more than 300
    In my experience, mechanics are always a bit slower and dearer with electrical problems than auto electricians. An exchange starter motor should be easily available, and it shouldn't cost the earth - I can't see the mechanic rebuilding it himself.


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    #57
    Berty
    Registered Users Posts: 26,149 ✭✭✭✭Berty


    Ah well, for that price of a fix, then small claims court is the way to go. Normally a dealer, if they guy is a proper dealer, will back off straight away.


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    #58
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Anan1 wrote: »
    In my experience, mechanics are always a bit slower and dearer with electrical problems than auto electricians. An exchange starter motor should be easily available, and it shouldn't cost the earth - I can't see the mechanic rebuilding it himself.
    i think he does specialise in electrical probs its on his card, he is just the garage i broke down near. any other garage iv tried have all tried to rob me so im just guna get it fixed with him an hopefuly get the money back in small claim court.


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    #59
    Petey89
    Registered Users Posts: 198 ✭✭Petey89


    Beer Baron wrote: »
    Ah well, for that price of a fix, then small claims court is the way to go. Normally a dealer, if they guy is a proper dealer, will back off straight away.
    yeah when i get the receipts for the repairs im guna take it to small claims court. citizens information siad i would have a very good chance against him so hopefuly i get the money back, and he probably doesnt want to go to court over it so he could just pay when he realises i wasnt bluffing about taking him to court.


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    #60
    delthedriver
    Closed Accounts Posts: 4,958 ✭✭✭delthedriver


    Sadly you are the person who is losing your life over this.
    If the problem can be rectified economically , get on with it and chalk the matter down to experience.
    The process of bringing the garage to court could be a very long possibly expensive exercise.
    Like every business there are honest player and shady ones, sadly the Motor trade has quite a few shady cowboys.
    Nonetheless do you need the stress of this problem ie. arguing with a potential cowboy , who may or may be in business next week.
    Get on with the repairs if you can and enjoy life.
    This may not be the advice you want to here in dealing with your garage, sometimes in life , it is better to move on!
    Sincerest best wishes


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    #61
    delthedriver
    Closed Accounts Posts: 4,958 ✭✭✭delthedriver


    Sadly you are the person who is losing your life over this.
    If the problem can be rectified economically , get on with it and chalk the matter down to experience.
    The process of bringing the garage to court could be a very long possibly expensive exercise.
    Like every business there are honest player and shady ones, sadly the Motor trade has quite a few shady cowboys.
    Nonetheless do you need the stress of this problem ie. arguing with a potential cowboy , who may or may be in business next week.
    Get on with the repairs if you can and enjoy life.
    This may not be the advice you want to here in dealing with your garage, sometimes in life , it is better to move on!
    Sincerest best wishes


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