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Laya Healthcare Sales Staff The Cheek of them

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  • 19-07-2012 2:02pm
    #1
    znv6i3h7kqf9ys
    Closed Accounts Posts: 497 ✭✭


    Recently I phoned Laya Health Care to find out a bit more about what was included in their plans. 2 days later I found out that they had signed me up as a member without my consent. The Cheek. I didn't give them any money or bank account details so its not so bad. Just thought it was very cheeky. Won't be doing any business with them ever................
    Tagged:


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    #2
    Plastik
    Registered Users Posts: 2,967 ✭✭✭Plastik


    2/10

    Poor rant.


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    #3
    znv6i3h7kqf9ys
    Closed Accounts Posts: 497 ✭✭znv6i3h7kqf9ys


    :rolleyes:
    Plastik wrote: »
    2/10

    Poor rant.


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    #4
    g'em
    Closed Accounts Posts: 22,819 ✭✭✭✭g'em


    Jermaine Skinny Mop wrote: »
    Recently I phoned Laya Health Care to find out a bit more about what was included in their plans. 2 days later I found out that they had signed me up as a member without my consent. The Cheek. I didn't give them any money or bank account details so its not so bad. Just thought it was very cheeky. Won't be doing any business with them ever................

    How are you a member if you haven't paid anything?

    Nowadays the majority of websites ask for your email address so that they can spam you with stuff. It's a pain but it's par for the course.

    How have they signed you up? Are you on an email list? If so, opt out. are they phoning you? If so request that you be taken off it.

    Sure, it's annoying, but marketing is heavy sell these days.


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    #5
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    Jermaine Skinny Mop wrote: »
    Won't be doing any business with them ever................
    They're giving you free health insurance, allegedly. Personally, I would continue to do business with them until I was presented with an invoice.


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    #6
    znv6i3h7kqf9ys
    Closed Accounts Posts: 497 ✭✭znv6i3h7kqf9ys


    g'em wrote: »
    How are you a member if you haven't paid anything?

    Nowadays the majority of websites ask for your email address so that they can spam you with stuff. It's a pain but it's par for the course.

    How have they signed you up? Are you on an email list? If so, opt out. are they phoning you? If so request that you be taken off it.

    Sure, it's annoying, but marketing is heavy sell these days.
    They used my details to create an order without my consent. Have a membership number and they are chasing payment


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    #7
    NuMarvel
    Registered Users Posts: 3,279 ✭✭✭NuMarvel


    Are you definitely sure it's a membership pack they sent you out, and not a quotation pack? Did you get a rules book and a membership certificate and all that?

    It might have been someone clicking the wrong button on a screen somewhere. Most places prefer customers to pay by direct debit or the like, so it's unlikely they would intentionally try to sign you up without your consent and especially without some form of payment.

    Or.... the sales person you were talking to really really really is behind on their targets :D.

    In any case, you can contact them to say there's been a mistake. Or just leave it, and they'll send you a reminder letter or two before cancelling the policy. Either way, it won't affect your credit rating, and won't affect any health cover you might take out in the future.


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    #8
    Hanley
    Banned (with Prison Access) Posts: 21,981 ✭✭✭✭Hanley


    Get really, really, REALLY sick. That'll teach em!

    ...or pick up the phone and actually ask what the craic is!


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    #9
    CCFROM
    Registered Users Posts: 19 ✭CCFROM


    Hi there, the agent just confirmed your policy in error, give them a buzz and they will fix it for you.


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