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Meteor PAYG

  • 04-05-2012 09:56AM
    #1
    Stefan_Cork
    Registered Users, Registered Users 2 Posts: 328 ✭✭


    Hi,

    Meteor took my 20 euro credit but never gave my 7.5GB allowance or any service.
    They just took 19.99 of my credit send confirmation sms and no internet.
    I wrote over 9 emails and they tell me i went roaming and its my fault.

    I then went to meteor support forums where they tell me its investigated,
    It happened in December, here is link : http://forums.meteor.ie/t5/Mobile-Broadband/30day-pass-charged-for-but-not-received/td-p/19195

    I will wait till the end of May and report em for fraud as it clearly is,
    i kept all documentation.

    Their support just plays games with me and its quite annoying.

    What do you think?


Comments

  • #2
    -=al=-
    Registered Users, Registered Users 2 Posts: 4,295 ✭✭✭-=al=-


    Just ring them up to reactivate it and will be sorted in minutes... Their customer service phone lines are open till 12


  • #3
    upaho
    Registered Users, Registered Users 2 Posts: 55 ✭✭upaho


    I've been reading your posts and I agree that it is fraud. Are you using a Meteor Stick? If so when your allowance runs out they (Meteor Support) have to reset it so the new credit and 30 day period can start again. I found Meteor support USELESS at this, the first time it took 12 minutes on their 1890 number and the next time 30 something with 3 different support cretins. I logged a complaint with them but needless to say never heard anything.

    Anyway what happened at the end of May?


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