Serious issue with student access to UL Resources

Axe Rake

ITD wrote:

There is a serious issue with student access to UL resources including SULIS, Sample Exam Papers and Library databases.

All student accounts are being reset. The process will take several hours.

Please check this student Email Account for updates.

Keep your pants on folks :pac:

The Little Fella

Jester252

The one thing I hate is that there is many difference systems. It would be so easy if there was only one system and don't get me started on the systems that you can only access on campus.

Squarewave

Update:

At lunchtime today, a serious issue appeared on the UL account management system.



This has meant that students have not been able to access UL systems.



Student Account passwords have now been reset to your Date of Birth e.g. 12Jan1989



Please log in immediately to https://outside.ul.ie/passwordreset/StudentChangePassword.aspx to change your password. This will allow you access back in to all UL systems.



ITD apologises for any inconvenience caused.

augusta24

Squarewave wrote: »

Update:

At lunchtime today, a serious issue appeared on the UL account management system.



This has meant that students have not been able to access UL systems.



Student Account passwords have now been reset to your Date of Birth e.g. 12Jan1989



Please log in immediately to https://outside.ul.ie/passwordreset/StudentChangePassword.aspx to change your password. This will allow you access back in to all UL systems.



ITD apologises for any inconvenience caused.

I never got this email?! Can anyone advise me on where I can go online to manually change all of the passwords?!

Jester252

The link?

augusta24

Jester252 wrote: »

The link?

Duh! I'm half asleep sorry!!!

I'm feeling so stupid tonight, so at the risk of asking another stupid question...

I've just tried changing my password but it wouldn't work when I was putting my DOB in as the old password... Instead I had to put my actual old password in. Did IT not say everyone's password had been reverted back to our DOB?!

Jester252

If you have a new password don't worry about it.

wnolan1992

Christ ITD... can ye get anything right?

And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.

OhMSGlive

wnolan1992 wrote: »

And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.

IBTL. Quite literally.

Cossax

wnolan1992 wrote: »

Christ ITD... can ye get anything right?

And resetting to DOB's? Jesus, I could log in to about 5 people's accounts right now and lock them out of their own accounts before they even knew what was going on.

They could easily reset their passwords in the library so I doubt it's that big a concern.

wnolan1992

Cossax wrote: »

They could easily reset their passwords in the library so I doubt it's that big a concern.

There's far more malicious things I could do than just changing the password...

It must have been a critical issue with the system for them to risk such an insecure measure to fix it.

TheSpecialOne

Whats the story with Sulis...I can't log into mine do i need to change the password for that aswell?

Polar Ice

Mikel91

It wont let me reset my password:mad:

augusta24

Mikel91 wrote: »

It wont let me reset my password:mad:

Try using your actual old password not DOB

deadanonymau5

I am after doing the password reset as soon as i got the email and it was grand. Then today I logged into Student records and it was fine for a bit then I started to get error messages.

Is student records working for anyone now or is it just broken for me? It said it had to sign me out for security reasons

ninty9er

deadanonymau5 wrote: »

I am after doing the password reset as soon as i got the email and it was grand. Then today I logged into Student records and it was fine for a bit then I started to get error messages.

Is student records working for anyone now or is it just broken for me? It said it had to sign me out for security reasons

I'm aware there's testing going on on student records to make it work smoother at results time

wnolan1992

I is so confused right now. It told me on Friday that the password change had been successful, yet I just logged into my email there with my old password.

Jester252

Go UL