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Advanced Mass Sender and TeamViewer continuously getting re-installed on pc

  • 29-03-2012 10:08am
    #1
    Fizman
    Registered Users, Registered Users 2 Posts: 6,605 ✭✭✭


    Hi folks,

    We have a customer who has a pc that is continuously getting these programs installed, after they have been uninstalled. For obvious reasons, he's getting pretty worried! Any idea as to how/why this is reoccurring? Viper AV software had been installed originally. When this issue first popped up, we uninstalled that and put on Kaspersky, but with similar results!

    Any suggestions as to what can be done?


Comments

  • #2
    Verres
    Registered Users, Registered Users 2 Posts: 223 ✭✭Verres


    Backup anything important, then DBAN it.

    "Nuke the site from orbit: it's the only way to be sure".


  • #3
    uch
    Registered Users, Registered Users 2 Posts: 7,020 ✭✭✭uch


    Scan and Immunize with something like Malwarebytes or Spybot search and destroy

    21/25



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