Picasa acting up - can't uninstall

DesertMoon

Can anyone help please?

Picasa goes to "not responding" when I try to impoer photos.

I decided to uninstall and reinstall as this worked for me before, but it won'y uninstall!!!! It goes so far on the little progress bar and then goes no further.:mad:

I tried to restore laptop to 2 days ago, but it says there is no restore point!

Please help - I use Picasa every day as photography is my hobby. I'm not techie at all, so I need a "dummy's guide" as to how to fix this.:o

Thanks

_AVALANCHE_

How do I uninstall Picasa?

You can uninstall Picasa from either the Windows Add/Remove Programs control panel or by using the Uninstall option within the Picasa 3 Program group ("Start" > "Programs" > "Picasa 3" > "Uninstall").

During the uninstall process, you will be prompted to remove the Picasa database as well. Select "Yes" if you want to erase any organization or edits you've made in Picasa (if you have no intention of reinstalling Picasa). Click "No" if you want to retain any edits you've made (if you intend to reinstall Picasa).

After you uninstall, there may be residual files or folders from the Picasa installation. You can remove the Picasa folder by doing the following:

1. Open "My Computer" > C: drive > 'Program Files.' > 'Google.'
2. Right-click the Picasa 3 folder.
3. Click "Delete."
4. Click "Yes."

Picasa 3 will now be completely removed from your computer.

Try the first bold bit.

If that don't work install Picassa again over the install and then try delete.

If that don't work do the second bold bit and run ccleaner.