Free Genie Speed bundle from Airport Genie

purplestar77

Found this on the DAA website and used it to book "Airport Genie" for my family departing Dublin Airport at end of April.

From what I can see the main advantages to this service is that you get

1. Text Alerts for your flight
2. Access to fast-track boarding pass area
3. Skip the queue at the security

Would have cost €30 in total, but got it free

Valid for departure at Dublin Airport

Details from DAA website below.....

Free Genie Speed bundle from Airport Genie

This March, Airportgenie.com is offering 250 Genie Speed bundles to customers travelling in March or April 2012. Simply click on the link below and use voucher code: LPGGHY87BH to book your FREE Genie Speed bundle*.
This offer is available to the first 250 customers who book on http://www.airportgenie.com

*Limited to one voucher per person. Customer must travel by 30th April 2012.

paulyg123

Just worked for me, thanks for the heads up on this.

jimogr

Thanks purplestar77, I'm flying Friday - code worked

Tiesto

where is the voucher link you are referring to?

tnx

jimogr

Tiesto wrote: »

where is the voucher link you are referring to?

tnx

use voucher code: LPGGHY87BH to book your FREE Genie Speed bundle.

You enter it on the right hand side, on the same page you enter your names.

Tiesto

oh apologies,
i was forgetting to select the 'Genie Speed' bundle first..


Thanks, i got it now.

jameshayes

excellent!!! Thanks!

Amouar

purplestar77 wrote: »

Found this on the DAA website and used it to book "Airport Genie" for my family departing Dublin Airport at end of April.

From what I can see the main advantages to this service is that you get

1. Text Alerts for your flight
2. Access to fast-track boarding pass area
3. Skip the queue at the security

Would have cost €30 in total, but got it free

Valid for departure at Dublin Airport

Details from DAA website below.....

Free Genie Speed bundle from Airport Genie

This March, Airportgenie.com is offering 250 Genie Speed bundles to customers travelling in March or April 2012. Simply click on the link below and use voucher code: LPGGHY87BH to book your FREE Genie Speed bundle*.
This offer is available to the first 250 customers who book on http://www.airportgenie.com

*Limited to one voucher per person. Customer must travel by 30th April 2012.

thanks!

I've never used this service before, and just bought one using the voucher, however my flight departure is 19:50 and just noticed that I selected 20:00 .
Do you think that it's an issue or there is nothing to worry about?

Thanks!

jameshayes

Amouar wrote: »

thanks!

I've never used this service before, and just bought one using the voucher, however my flight departure is 19:50 and just noticed that I selected 20:00 .
Do you think that it's an issue or there is nothing to worry about?

Thanks!

they have a manage booking section, so i presume you can change it in there, but I cant log into mine... maybe it takes a while to be come active

bittihuduga

thanks.. booked for our april trip

sofireland

Great find using it in the morning!

bigwillie

thanks purplestar77 worked fine.

jameshayes

sofireland wrote: »

Great find using it in the morning!

dont forget to tell us if it worked lol!

Amouar

jameshayes wrote: »

they have a manage booking section, so i presume you can change it in there, but I cant log into mine... maybe it takes a while to be come active

I checked the manage booking section and there is no option to edit the booking, the only thing I see is the cancel button.

thanks

mp3ireland2

Thanks op I used 2 of 219.... so don't know does that mean 219 left or gone!

Casher

Thanks OP, just booked. For me it said 1 of 203, so I guess that means 203 spots still left...

davehey79

im gettin code invalid !!

nowuckenfurries

:)Thanks OP Worked fine for me!

purplestar77

Glad everyone's getting use out of it !

Those of you using the service soon, please post up your experience of it, as I won't be flying out until the end of April.

Also I booked 4 adults as this is what was free in the offer, but we are 2 adults + 2 children so lets hope there's no hassle on the day.

purplestar77

davehey79 wrote: »

im gettin code invalid !!

You might be selecting the wrong service - this happened to me last night when I tried to book the "family" option and this code will only work for the "speed" service

Stevek101

Thanks OP, great find. 189 left.

tweety76

Thanks OP! Booked for April

galwayjohn89

Thanks OP. Booked one there for my flight in May. It says Customer must travel by 30th April 2012 but the order went through so fingers crossed.

nowuckenfurries

purplestar77 wrote: »

Glad everyone's getting use out of it !

Those of you using the service soon, please post up your experience of it, as I won't be flying out until the end of April.

Also I booked 4 adults as this is what was free in the offer, but we are 2 adults + 2 children so lets hope there's no hassle on the day.

I've used it before, very handy to avoid long queues at security, mind you I also had access to one of the Executive lounges.... Free beer & snacks Nom Nom

billymitchell

Used it myself earlier, thanks for this op

Amouar

nowuckenfurries wrote: »

I've used it before, very handy to avoid long queues at security, mind you I also had access to one of the Executive lounges.... Free beer & snacks Nom Nom

The executive lounge doesn't seem to be listed in the advantages of this service. Maybe you booked a different package?

I had a question earlier , and since you already used this service before , you might be able to help me:
I've selected 20:00 as my flight departure time while it's 19:50. Do you think it's a problem or there is nothing to worry about?

Thanks

uck51js9zml2yt

Great find.

booked the wife and baby for april and myself for may

just a pity it doesn't cover coming back

skeptik

using it Sunday morning, thanks OP

K3v

Does it let you get priority boarding on Ryanair flights?

uck51js9zml2yt

K3v wrote: »

Does it let you get priority boarding on Ryanair flights?

That will cost you extra and is payable to Mr O'Leary directly.

It only gets you through to security quicker.

nowuckenfurries

Amouar wrote: »

The executive lounge doesn't seem to be listed in the advantages of this service. Maybe you booked a different package?

I had a question earlier , and since you already used this service before , you might be able to help me:
I've selected 20:00 as my flight departure time while it's 19:50. Do you think it's a problem or there is nothing to worry about?

Thanks

I wouldn't say that 10 minutes should make a huge difference

uck51js9zml2yt

Just got a call verifying my booking details and will get the voucher a few days before departure.

jimogr

Used this last Friday. Was good in that you're straight through security. Thanks OP.

Its a bit weird in T1 the way it spits you out at the top of a queue... hard to explain... you'll see it in practice...

skeptik

jimogr wrote: »

Used this last Friday. Was good in that you're straight through security. Thanks OP.

Its a bit weird in T1 the way it spits you out at the top of a queue... hard to explain... you'll see it in practice...

Yeah I used this last Sunday. Went through business/domestic security and yer one just said go through and skip the queue. Felt a bit weird and I was waiting for someone to shout at us but very handy all the same as the queue was huge

BArra

im flying this sunday morning at 6.30am and im yet to get an email still with the voucher...?

donnacha

cheers op - just used for a flight in april

Do-more

Cheers OP

I guess they are giving away a lot more than 250 of these as I just booked now for a flight on the 10th of April and it was showing "4 of 197".

@BArra from my confirmation email it says:

If you do not receive your Voucher within 72hrs of arriving or departing flight please do one of the following;
Go to www.airportgenie.com. Click on Manage my booking at top of homepage and recall the voucher from the website
Or
call 01-9442020 (+353-1-9442020) to have the voucher reissued to you.

BArra

I was able to print the vouchers from the genie website. I also had contact from an airport Genie rep and they followed up on it

Pretty good service by all accounts

Muskaan

Hi Do-more,

Did you use the same code in the OP?
I'm trying to book one for myself, oh and 2 kids for 1st April but it says code invalid

uck51js9zml2yt

Muskaan wrote: »

Hi Do-more,

Did you use the same code in the OP?
I'm trying to book one for myself, oh and 2 kids for 1st April but it says code invalid

book for 1 person and yarn change the numbers travelling where you put in the code.

I booked for wife and baby no problems and the myself a month later

wile1000

Whitney Fast Teamster wrote: »

book for 1 person and yarn change the numbers travelling where you put in the code.

I booked for wife and baby no problems and the myself a month later

I'm trying to book for one for mid-April and I'm also getting the invalid code message. Couldn't find any way to change the number of people travelling as per Whitney Fast Teamster's suggestion at point of entering the code.
Ah well...

Do-more

Muskaan wrote: »

Hi Do-more,

Did you use the same code in the OP?
I'm trying to book one for myself, oh and 2 kids for 1st April but it says code invalid

Yep, I just copied and pasted the code from the OP, but I just tried it again and it is now coming up as an invalid code, seems like I got lucky this morning.

purplestar77

Hiya, just wondering if there is any other feedback on this service?

I'll be using it on Sunday morning with the family at T2. Overall is it just mainly just to skip the queue at security?

karlyk1

Yeah, pretty much 'top of the queue' for security and a couple of text messages letting you know your flight status. But be sure to show the 'helpers' in the airport your Flight Genie voucher so you can sneak to the top of the queue... otherwise you'll have a load of irate passengers thinking you're a cheeky git!

Savman

The texts are good but I never received an email with the tickets so had to go back to the site and login and retrieve them that way. Also we used the Fast Track in T1 and the agent didn't seem to know how to scan the thing.

So we were held up a few minutes in what was supposed to be the Express lane while punters in the normal Q moved along, made the whole thing seem a bit pointless really.

Not a service I could see myself regularly paying for tbh.

Do-more

Yes the only function of this free voucher is to skip the queue at the security check. You can buy other things like porter services (i.e. what used to be know as Red Caps)

I used it in T1 on the Tuesday morning after Easter.

As it happened there wasn't a huge queue for the security check anyway but we rambled up to the express lane anyway.

I presented the Airport Genie vouchers to the women there and she first told me that no this lane was for business class or whatever.

But I insisted that the Airport Genie vouchers served the same purpose.

Jaysus, sorry luv, nobody has briefed me about these things was the reply.

So there then ensued about a 3 minute delay as she tried to figure out how to use them, consulting a colleague first and then calling over her supervisor before letting us through.

The vouchers have to be scanned in conjunction with the passengers boarding card and as there were 4 of us travelling in a family group this caused her some difficulty in trying to figure out which voucher should go with which boarding card :rolleyes:

She didn't manage to get two of the vouchers to scan properly as the system kept saying "passengers boarding card must be scanned first" even though she had just scanned the correct boarding card.

So at the end of all the rig-ma-roll she called over the supervisor and he said to her well just visually check that the dates on the voucher correspond and let them through.

So in our case we probably would have been quicker in going through the normal channel.

Hopefully these teething problems have been ironed out by now but the need to scan the voucher in conjunction with the relevant boarding card is definitely a shortcoming of the system if you are travelling in a large group and one that could and hopefully has already been corrected by a little computer programming.

I realise that you probably don't need to know all these gorey details I am just posting them here in the faint hope that someone from Airport Genie would see them and take note so as to improve their system.

I was of course using a free voucher on that occasion, had I paid for it I would be demanding my money back.

Would I pay for the service in the future? No, not unless I knew the system had been vastly improved and even then only if I were travelling at peak times such as the end of July.

uck51js9zml2yt

I used in in T2 last week. They initially told me that it was a business class lane but once I told them we had the vouchers there was no problem.

I had a voucher for May while my wife and son had one fro last week. I had to book an unplanned flight for last week at short notice. I just phoned the office a few days before and it was changed over the phone and the voucher sent to me.

It was a great service but I dont know if I'd pay €22.50 for the 3 of us.

BrookieD

Do-more wrote: »

Yes the only function of this free voucher is to skip the queue at the security check. You can buy other things like porter services (i.e. what used to be know as Red Caps)

I used it in T1 on the Tuesday morning after Easter.

As it happened there wasn't a huge queue for the security check anyway but we rambled up to the express lane anyway.

I presented the Airport Genie vouchers to the women there and she first told me that no this lane was for business class or whatever.

But I insisted that the Airport Genie vouchers served the same purpose.

Jaysus, sorry luv, nobody has briefed me about these things was the reply.

So there then ensued about a 3 minute delay as she tried to figure out how to use them, consulting a colleague first and then calling over her supervisor before letting us through.

The vouchers have to be scanned in conjunction with the passengers boarding card and as there were 4 of us travelling in a family group this caused her some difficulty in trying to figure out which voucher should go with which boarding card :rolleyes:

She didn't manage to get two of the vouchers to scan properly as the system kept saying "passengers boarding card must be scanned first" even though she had just scanned the correct boarding card.

So at the end of all the rig-ma-roll she called over the supervisor and he said to her well just visually check that the dates on the voucher correspond and let them through.

So in our case we probably would have been quicker in going through the normal channel.

Hopefully these teething problems have been ironed out by now but the need to scan the voucher in conjunction with the relevant boarding card is definitely a shortcoming of the system if you are travelling in a large group and one that could and hopefully has already been corrected by a little computer programming.

I realise that you probably don't need to know all these gorey details I am just posting them here in the faint hope that someone from Airport Genie would see them and take note so as to improve their system.

I was of course using a free voucher on that occasion, had I paid for it I would be demanding my money back.

Would I pay for the service in the future? No, not unless I knew the system had been vastly improved and even then only if I were travelling at peak times such as the end of July.

Hi Guys
Darren here, i run online operations for Airport Genie - I have been reading with interest your issues. Can I ask you PM me with your travel dates and flight number so i can follow up on these problems.

I am working very hard with the Security agents and managers to ensure all Airport Genie clients transit the FastTrack area in quick time as this is what you are paying for. I must state that a very high number of clients experience just that service but I am aware things happen and some staff are not aware due to being absent from training for what ever reason.

Your details will help me identify these staff and advise them accordingly with the correct training.

If you need any information on Airport Genie please contact me through the PM or email darren@airportgenie.com

Thanks
Darren

Do-more

Cheers Darren

email sent.

Glad to see someone taking notice of customer feedback.

I have sent you all the relevant detail so hopefully you can act to improve the system.

Rowley Birkin QC

BrookieD wrote: »

Hi Guys
Darren here, i run online operations for Airport Genie

Hi Darren,

Has the offer expired? My girlfriend is travelling to Paris in the morning and the code seems to be invalid, I'm using LPGGHY87BH.

Thanks

toby2111

Anyone got any codes for May?I'm flying next Thursday 3rd May,would appreciate being able to skip queues!