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No sound or windows update woking

  • 27-02-2012 8:03pm
    #1
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭


    I have a Dell inspiron 1520 with vista, the sound has stopped woking along with the windows updating, any ideas, i've ran all the fixes from microsoft site and still no luck :(


Comments

  • #2
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    (Re)Install the latest drivers (Sigmatel?) from the Dell support webiste.


  • #3
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    Torqay wrote: »
    (Re)Install the latest drivers (Sigmatel?) from the Dell support webiste.

    I tried that already, thanks


  • #4
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Do they have the Dell diagnostic utility? F12 boot mrnu > Diagnostic?

    At least you can test whether or not the hardware (sound chip and speakers) is OK.


  • #5
    Spudzzmurphy
    Registered Users, Registered Users 2 Posts: 355 ✭✭Spudzzmurphy


    Doom wrote: »
    I have a Dell inspiron 1520 with vista, the sound has stopped woking along with the windows updating, any ideas, i've ran all the fixes from microsoft site and still no luck :(
    You could try a SYSTEM restore to the last time is was working OK !!


  • #6
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    Torqay wrote: »
    Do they have the Dell diagnostic utility? F12 boot mrnu > Diagnostic?

    At least you can test whether or not the hardware (sound chip and speakers) is OK.

    Never tried this before, can you do me a quick step by step :)


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  • #7
    Doom
    Banned (with Prison Access) Posts: 2,381 ✭✭✭Doom


    Spudzzmurphy wrote: »
    You could try a SYSTEM restore to the last time is was working OK !!

    I will as a last option, thanks


  • #8
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Doom wrote: »
    Never tried this before, can you do me a quick step by step :)

    Brrrr. I don't have one of these laying around, you know. ;)

    But it is pretty straight forward, IIRC. Press F12 at the POST (DELL Logo) Screen and up comes the boot menu, the last option should be Diagnostics. Just run it. It will perform a bunch of tests, one of them for the sound. I believe you can skip/cancel irrelevant tests.


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