Cyclelogical Closes its doors

gtkid18

Hey i hear today there is one less bike shop in the City, some people may be happy, but its sad to think, it was once a great bike shop with Cliff and the Welsh fella and the other young lads that used to work there a few years ago,

Mycroft H

Sad to see a business go and jobs lost.

They were pricing themselves out of business though, they were bloody expensive for anything when I was in there.

BostonB

I found it a very hard shop to get into. They weren't open when I passed it in the morning, and were closed when I passed it in the evening. Considering there's bike shops opening all over, in the middle of bike boom. I assume the rent was astronomical there though. I see a new bike shop on pearse st putting ads on parked bikes up on Baggot st. Has anyone checked that shop out.

+1 sad to see jobs go.

GTDolanator

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Chips Lovell

GTDolanator: We've carded you several times for abusive comments. You can take a week off for this one.

EDIT: Ban upped to one month for sending abusive messages.

EDIT: Sorry, Dawn Rider, we've removed your post too as it's replying to the above, which has been deleted.

Leroy42

Whether you liked the shop or not (evidently not enough people did) it is still sad that people are losing their jobs & livelyhood.

Whatever you thought about the owner and the workers, they tried to build something, tried their best. It may not have been good enough for some, but I doubt they went in each day just to p1ss you off.

Hopefully it is not something that will hold them back in the future. This didn't work out for them, but lessons can be learned and hopefully they can be successful at whatever they all decide to do in the future.

For all those that didn't rate the place (I don't think I bought more than a handful of things in it) you can be secure in the satisfaction that you were right all along.

Trust me, the owners, employees etc will be feeling bad enough, they don't need insensitive people making snipe remarks about them.

RobFowl

My only dealings with them were good and it was a great and interesting shop to browse in. Very sorry to see any business go and best wishes for the owners and staff for the future.

drogdub

Leroy42 wrote: »

Whether you liked the shop or not (evidently not enough people did) it is still sad that people are losing their jobs & livelyhood.

Whatever you thought about the owner and the workers, they tried to build something, tried their best. It may not have been good enough for some, but I doubt they went in each day just to p1ss you off.

Hopefully it is not something that will hold them back in the future. This didn't work out for them, but lessons can be learned and hopefully they can be successful at whatever they all decide to do in the future.

For all those that didn't rate the place (I don't think I bought more than a handful of things in it) you can be secure in the satisfaction that you were right all along.

Trust me, the owners, employees etc will be feeling bad enough, they don't need insensitive people making snipe remarks about them.

There was one lad from around Slane who I always found was particularly helpful.

tomasrojo

I'm sorry to see them go. I wasn't a regular customer by any means, but I bought a few things there and didn't have any trouble with them.

(They did surprise me when I first went in to ask about cost of repairs and they told me they didn't do repairs.)

velo.2010

I had no bother with them and actually got the last couple of parts to stick my old Madone together - only guys IIRC who had the BB90 bearings in stock. Built the bike that weekend in time to ride with LA in the Park.

micko2009

I feel sorry for customers and suppliers, who no doubt have lost money through deposits and payments.

The service over the years was a warning sign so I'm not surprised.

fat bloke

I always liked the shop personally. Hopeless location for me but the wife used them all the time over the years as she cycles to work, & was always very happy with them & very well treated.
At the risk of seeming vulturish... what happens all their old stock now, in a situation like that?

alfalad

As said sad to see anyone lose there job, hope the guys can get work in other bike shops given the fact that they should have plenty of experience and there is a bike boom. To see the shop fail given so many are opening up is strange and would point to poor management.

Lumen

Businesses close for lots of reasons. I can't imagine running a bike shop is the easiest way to make a living.

Hope the lads manage to find other employment soon enough.

Wheely GR8

Were cyclogical part of daragh zaidans sponsorship for stevens ?

rollingscone

They weren't my favourite place but I'd rather have seen them improve than go under.

Best of luck to the lads from the shop in their futures

ROK ON

I liked this place when I lived in DUblin. A chaotic mess of a shop with some beautiful frames and staff that would do you a deal on consumables.

Sorry to see it go - but does anyone know for sure that it is gone. Maybe they have simly moved to a different location with better parking (I dont know this).

The owner is the brother of the guy who owns Cycleways, so cycling is in the family. Another brother is a club mate of mine and a very nice guy.

What other shop can you get such a range of frames in.

If they are gone and having a closing down sale then please post. There is a Colnago there that I have wanted for a few years. Money will have to be found to get it.

Hungrycol

rollingscone wrote: »

They weren't my favourite place but I'd rather have seen them improve than go under.Best of luck to the lads from the shop in their futures

They tried, looked like they went more mainstream but mustn't have worked out. Poor management would be my guess.

ThisRegard

BostonB wrote: »

II see a new bike shop on pearse st putting ads on parked bikes up on Baggot st. Has anyone checked that shop out.

They seen to be doing it across the city, I spotted them on Mount Street. I haven't been into it yet but I've sat outside it in traffic plenty of times, it looks pretty cool actually.

Jawgap

Jokes about pumps aside, sorry to see this place go - always a handy spot to nip into for consumables, but I always found their attitude to repairs a bit odd and it led me to taking my business elsewhere.

Maybe we'll see some new bike shops spring from lads who've been let go setting up their own businesses.

Slideshowbob

I wonder if those who critised the shop in the past on here have a moment to think about those lads who don't have that shop to go for work today?

I'm sure Wiggle and Chain R will be all the busier and they will be no delays or incorrect orders processed online ;-)

Good luck to all the lads there - I never had a problem in the place !

Lumen

Slideshowbob wrote: »

I wonder if those who critised the shop in the past on here have a moment to think about those lads who don't have that shop to go for work today?

"Go to your room and think about what you've done!"

Thanks Dad.

Wheely GR8

If anything it shows people ,you cant't pick and choose your customers.

Jawgap

I've criticised them in the past, and I'm sorry to see lads lose their jobs and someone, who obviously was into their bikes, lose their business.

but, I did shop there quite a bit. In fact when I got started I bought a whole bundle of kit from there - all good quality and most of which I still have and use. One day I asked about getting a repair done on my bike and was told that they didn't work on bikes they didn't sell.

So I took my business elsewhere.

kincsem

I found them unfriendly so never bought there.

I have five bikes, countless tools, cycling kit for every season.

cipo

Big in to my bikes like most here... But never had any love for the shop... Sad to see it closed as it's been around a long time & it means lads out of work...

It has been on the cards for a while though...

Strange existence in the last few years- all I've ever heard were bad news stories re; service, staff etc...

Bike shops need to work hard for their cash and be as helpful/ friendly as they can be... This wasn't ever my experience in Cycleogical.

Hope the lads get sorted for work- I'm sure they will.. Lots of bike shops out there doing well & expanding!!

morana

its a pity I liked the shop and the lads in there.

Chartsengrafs

BostonB wrote: »

I found it a very hard shop to get into. They weren't open when I passed it in the morning, and were closed when I passed it in the evening. Considering there's bike shops opening all over, in the middle of bike boom. I assume the rent was astronomical there though. I see a new bike shop on pearse st putting ads on parked bikes up on Baggot st. Has anyone checked that shop out.

+1 sad to see jobs go.

A friend went into a bike shop on Pearse St yesterday (I assume it's the same one)?
He needed cleats, had a look around. Asked the guy "do you sell cleats?". Guy: "Eh...no."

So not a good first impression. To be fair though it seems to mostly sell fixies, town bikes and other trendy bits and pieces.

Slideshowbob

Lumen wrote: »

Slideshowbob wrote: »

I wonder if those who critised the shop in the past on here have a moment to think about those lads who don't have that shop to go for work today?

"Go to your room and think about what you've done!"

Thanks Dad.

Exactly! 410 is peerless innit

check_six

I bought a number of nice bikes from Cyclelogical over the years and I found their service good, so I am sad to see them have to close down. Hope those involved will be okay jobswise in the future.

Chips Lovell

Slideshowbob wrote: »

I wonder if those who critised the shop in the past on here have a moment to think about those lads who don't have that shop to go for work today?

That's a bit of an odd attitude to take isn't it? We should never complain about poor customer service lest a business close down and people lose their jobs?

petethedrummer

The chap with the Louth/Meath accent and Cliff were always nice to deal with.

Pigeon Reaper

The shop front and layout was never welcoming in appearance with broken window panes left in place for years. It's sad that individuals have lost jobs but then many other bike shops have opened up in the area recently which appear more accessible and welcoming to passer bys.

Mene, Mene, Tekel, Upharsin

TheBlaaMan

Pigeon Reaper wrote: »

Mene, Mene, Tekel, Upharsin

I had to look up that one ...:D

Slideshowbob

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Slideshowbob

JHI aka jimmy humphries in finglas was never the most kempt of shops yet afaik continues to thrive. Perhaps morana could confirm?!?

monkeyslayer

Sorry to hear this, I quite liked the shop, always found them quite helpful and used to enjoy browsing around and chatting about gear with em the odd time on my lunch break. Never spent any decent amount of money there tho! Think I once bought a chain wear tool and a 9 speed cassette

triggermortis

Is this the shop near ha'penny bridge? Only bought stuff in there once ages ago in my pre-roadie days and had no problems.
Sorry to see any business go under..

doozerie

I shopped with them when they were based in Malahide, and continued to shop there when they moved to the city centre. In general I found them very good to deal with. I could certainly recount some minor issues that I had in there but I could do likewise for every bike shop I've used - the service industry is a tough one to be in, I imagine it's impossible not to annoy some customers at some time or other. Unhappy customers will leave and shop elsewhere, which is only to be expected, but the animosity shown by some people towards this particular shop continues to surprise me. Good luck to everyone involved in the shop, I hope they all land on their feet.

As to the broken windows, I was told by someone in the shop that if they replaced them they'd simply be smashed again. Being on a busy thoroughfare in a city centre can't help, especially after hours when people with drink seem to take personal exception to things made of glass. Broken windows certainly wouldn't have encouraged potential customers into the shop but in their shoes I'm not sure what I'd have done to deal with the issue either.

RobFowl

Slideshowbob wrote: »

JHI aka jimmy humphries in finglas was never the most kempt of shops yet afaik continues to thrive. Perhaps morana could confirm?!?

Still the best wheelbuilders about.

Miklos

Always sad to see a business close, I'm sure high rent probably did for them. It's ludicrously high round there.

It's worth noting that Cliff works in Eurocycles in Sth. William St now and is still a legend.

Indricotherium

I'll be sure to remember them fondly for their "we do not loan pumps" sign

Crap prices even for a bike shop in Ireland and dreadful customer service probably done more for them than high rent.

Not being open for the 8:30 I need a tube now crowd didn't help either.

Spokes of Glory

Regrettably I have to confirm the poor customer service. I was looking at shoes in there recently and was thrown the box and pretty much left to my own devices. Contrast that with Richies in Swords, where I showed up at a quarter to closing time, and the guys still dug out several different styles for me. It had the atmosphere of a place which the owners knew was heading south, and just didn't care any more.

(And if Richie is reading, extra discount for the shameless plug please).

Spokes

manafana

i wouldnt worry about those that lost jobs, if their really that good other shops will take them on, plenty work still going in all the bike shops anyway.

Paparazzo

NickWray wrote: »

Always sad to see a business close, I'm sure high rent probably did for them.

I'd say the rates for the corpo were pretty extortionate too.

Seve OB

went in there a few times when i was looking to buy my bike and bits and pieces.

never once felt welcome, they always seemed to be to interested in having the craic themselves, and with any regular customers that came in.

nobody ever once even said a single word to me, all someone has to say is "can i help you" 4 words which go a long way in customer service.

obviously say to see businesses go to the wall, but with the service i received here, i can't say im surprised.

Another shop where i got similar very poor service was the one in Blanch village where if i havn'e been totally ignored the shop assistant had a good aul chin wag with his mate for over 10 minutes, including at one stage where the mate was nearly gone, turned back and they talked right accross my face.

I was in limbo that day with a puncture, but i'll never go near him ever again.

Customer service is important guys, or your business has no chance what so ever

garstmax

I went in there once and after pottering around for a while one of the guys finally came over to me, I was buying a new road bike so he suggested I look at the Stevens which he didn't have, took all my details Ph and email said he call me in a week, bought a Giant 2 weeks later from some where else, he never got in touch.

Wonder how many people did this happen to? In business you can't afford to do this, I certainly wouldn't be in able to do it in mine.

Im sure there are loads of people on boards who have either lost their business or have been made unemployed so hopefully things will work out for all that worked there.

ThisRegard

stevieob wrote: »

Another shop where i got similar very poor service was the one in Blanch village where if i havn'e been totally ignored the shop assistant had a good aul chin wag with his mate for over 10 minutes, including at one stage where the mate was nearly gone, turned back and they talked right accross my face.

I was in limbo that day with a puncture, but i'll never go near him ever again.

Customer service is important guys, or your business has no chance what so ever

I found the guys in Blanch very friendly and welcoming last time I was there.

alentejo

Will miss the Ridgeback bikes

Dawn Rider

garstmax wrote: »

I went in there once and after pottering around for a while one of the guys finally came over to me, I was buying a new road bike so he suggested I look at the Stevens which he didn't have, took all my details Ph and email said he call me in a week, bought a Giant 2 weeks later from some where else, he never got in touch.

Wonder how many people did this happen to? In business you can't afford to do this, I certainly wouldn't be in able to do it in mine.

Im sure there are loads of people on boards who have either lost their business or have been made unemployed so hopefully things will work out for all that worked there.

Counter staff don't often call potential customers because there seems to be a belief that they'll probably find what they're looking for elsewhere. And if the customer really wanted it or couldn't find it somewhere else, they'd come back. The shop could then make inquiries to their suppliers.

There's also no accountability if a customer doesn't come back. Of course, you cant force someone to buy off you, but you could at least try and help them spend.

I don't care if a bad salesman loses his job because he obviously didn't care about it either. He can either re-train or sit at home moaning about how special he is and how the world owes him a living.
It's different when good workers lose their jobs through no fault of their own, but I don't think that's the case with this bike shop.

The only time I got a call-back from a sport shop was from 53' North in Dundrum last summer when I was looking for a tent. It wasn't in stock, so the guy rang me a few days later and I bought it then. Pretty straightforward really...:)

radiat

Indricotherium wrote: »

Not being open for the 8:30 I need a tube now crowd didn't help either.

yeah, i often say people waiting around outside for it to open (including me once).