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can a new car purchase be canceled?

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Comments

  • #32
    R.O.R
    Registered Users, Registered Users 2 Posts: 12,732 ✭✭✭✭R.O.R


    There is usually a timeframe between order and the order getting "locked down" in the system. If changes are made before lock down it could either be cancelled or amended to a standard specification that the dealer can take in to stock.

    Sounds like either the dealer is being a little less than honest (not totally unheard of), or it was just bad timing and they managed to get a fairly quick build slot so the order was locked down shortly after the order was placed.


  • #33
    jack67
    Registered Users, Registered Users 2 Posts: 213 ✭✭jack67


    lads just to let you all know,my sister didnt give up chasing for her deposit back,she emailed the companys MD,and got a reply from his personal assistant,promising to look into it,she heard nothing for two weeks,and out of the blue she got a cheque in the post for the deposit the full 500euro ,no other info in letter and no email ,strange or what?anyway shes delighted with the outcome.:D


  • #34
    Mr Benevolent
    Closed Accounts Posts: 12,456 ✭✭✭✭Mr Benevolent


    jack67 wrote: »
    lads just to let you all know,my sister didnt give up chasing for her deposit back,she emailed the companys MD,and got a reply from his personal assistant,promising to look into it,she heard nothing for two weeks,and out of the blue she got a cheque in the post for the deposit the full 500euro ,no other info in letter and no email ,strange or what?anyway shes delighted with the outcome.:D

    Fair play to her.


  • #35
    Anan1
    Registered Users, Registered Users 2 Posts: 22,815 ✭✭✭✭Anan1


    Confab wrote: »
    Fair play to her.
    Fair play to the MD of the garage.;)


  • #36
    Jimdagym
    Registered Users, Registered Users 2 Posts: 3,844 ✭✭✭Jimdagym


    Anan1 wrote: »
    Fair play to the MD of the garage.;)

    Yup, garage should be named (if it hasnt already, I haven't re-read the thread). Op would probably be telling people to avoid the garage if the deposit didn't come back. It has to work both ways.


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  • #37
    Marcusm
    Registered Users, Registered Users 2 Posts: 10,834 ✭✭✭✭Marcusm


    Jimdagym wrote: »
    Yup, garage should be named (if it hasnt already, I haven't re-read the thread). Op would probably be telling people to avoid the garage if the deposit didn't come back. It has to work both ways.

    What is both ways? The garage might not welcome publicity of it giving up EUR500 to a customer for fear of encouraging others to try their hand.


  • #38
    Jimdagym
    Registered Users, Registered Users 2 Posts: 3,844 ✭✭✭Jimdagym


    Marcusm wrote: »
    What is both ways? The garage might not welcome publicity of it giving up EUR500 to a customer for fear of encouraging others to try their hand.

    Try their hand at what? Booking a car then cancelling?


  • #39
    Voodoomelon
    Registered Users, Registered Users 2 Posts: 9,661 ✭✭✭Voodoomelon


    She wasn't entitled to a refund, so fair play for getting it back. Wonder why they decided to do it.


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