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Top up online [banking] - selected wrong network

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  • 11-01-2012 8:03pm
    #1
    stripysocks85
    Registered Users Posts: 1,877 ✭✭✭


    Okay, so the first time I did this I let it go [it was €10]. I was a Meteor customer for 9 years and was just so used to selecting Meteor, although now I am Vodafone! I've since done it a second time [€20] although it was ages ago - but just wondering, who do I contact in this case? I know it's my own stupidity, but still, I can't be the only one! Is it the bank? Meteor? Vodafone? Who?!


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    #2
    Random
    Closed Accounts Posts: 19,082 ✭✭✭✭Random


    usually you contact the network that you credited in error. so if you sent the money to meteor by mistake then i would contact them. they will prob want a copy of your bank statement as proof to track it down.


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    #3
    stripysocks85
    Registered Users Posts: 1,877 ✭✭✭stripysocks85


    Random wrote: »
    usually you contact the network that you credited in error. so if you sent the money to meteor by mistake then i would contact them. they will prob want a copy of your bank statement as proof to track it down.

    Ta, to be fair, it was months ago, I'm obviously just that bloody loaded that I can afford to waste €30 on incorrect topups, and then €30 thrown away with my code written on it. Boo.


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    #4
    Random
    Closed Accounts Posts: 19,082 ✭✭✭✭Random


    personally id take a print screen of my online banking and email meteor transaction info and see if they can track it down for you. itll take 5 mins and might earn you a few euro. worst case scenario is that you get nowhere.


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    #5
    stripysocks85
    Registered Users Posts: 1,877 ✭✭✭stripysocks85


    Random wrote: »
    personally id take a print screen of my online banking and email meteor transaction info and see if they can track it down for you. itll take 5 mins and might earn you a few euro. worst case scenario is that you get nowhere.

    I'm going to do that now :) Can't find the €20 transaction online, but I know I definitely made a mistake. Oh well. Will push for me tenner ;)

    Thank you!


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    #6
    dudara
    Registered Users Posts: 33,519 ✭✭✭✭dudara


    Moved to the Banking forum

    dudara


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