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Anything good to say about the Public Sector?

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  • Registered Users Posts: 3,158 ✭✭✭Arawn


    Looks at amount of prison officers that caught tb this year..... checks for amount of law suits brought about by it.



    Yeah they get the job done.


  • Closed Accounts Posts: 11,299 ✭✭✭✭later12


    CRO?
    Hmm not sure about that, I know people in business who have had some really awful experiences with the CRO failing to do its job, but this is a 'good things to say' thread.

    Revenue is the clear winner here. In my experience, they handle their cases with efficiency and professionalism that (as a private sector worker in the financial services) constantly impresses me. As well as this they have bloody good customer service, despite the amount of difficulties they must face and the complexity of the work that they carry out.

    I know that Revenue wasn't always like this, back when it was The revenue Commissioners, and whoever is responsible for the reforms is somebody that the public service should be extremely proud of.


  • Closed Accounts Posts: 4,205 ✭✭✭Benny_Cake


    drdeadlift wrote: »
    Benny_Cake wrote: »
    I'm also a civil servant - they pay me to do the job, so on a personal level that's something good! I've found that most of the people I've worked with here have a real sense of professionalism which gives the lie to many of the stereotypes - certainly as much as the private sector companies I've worked in.

    What exactly do you do?

    Could tell you but I'd have to kill you and everyone else who reads this...


  • Registered Users Posts: 13,361 ✭✭✭✭kowloon


    Stiffler2 wrote: »
    The Bus system should generate just enough cash to pay for the upkeep of the buses, pay salaries to bus drivers etc etc... just like a real business

    Real businesses don't turn a profit? Hope the shareholders don't find out!


  • Registered Users Posts: 4,559 ✭✭✭Millicent


    seamus wrote: »
    I've worked on contract for a university and what struck me there was very much the attitude of, "I'm taking everything that I'm entitled to in my contract, and never doing the tiniest bit of work more than I have to".
    This comes down to ridiculous things like a 30-minute "breakfast break" 20 minutes after you start, another 15-minute break at 11am, followed by a 90 minute lunch at 1pm, followed by another 15-minute break at 3.45pm, then you go home at 5.
    There's never any question of anyone taking their breaks. I once said, "Nah I'm grand I'll stay here", rather than spend 15 minutes sitting in the canteen struggling to find things to talk about, and I was looked at like I had 12 heads.
    It's a union thing, an us -v- them attitude that unions like to push in these workplaces to ensure that staff always think the management are trying to screw them.

    In the private sector, I've only seen this same attitude in union workplaces. In non-union workplaces, the staff treatment is just as good (if not better), but nobody feels this sense that you must take every break you're entitled to. If you need a break, you take a break. If you have something to do, then you do it.

    To be honest, I had that attitude in retail. I worked hard but my breaks were my own and God help anyone that annoyed me on my break. I wouldn't criticise anyone for availing of their entitlements. That said, if they're that excessive, they should be changed.


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  • Closed Accounts Posts: 2,847 ✭✭✭HavingCrack


    pow wow wrote: »
    Revenue are a bajillion times more efficient than their British counterparts and at least the recruitment freeze means some bolshy 17 year-old with attitude problems doesn't answer your call like they do in the UK.

    Nowt complimentary to add about the rest of the PS ;)

    Revenue are honestly some of the most helpful people I've ever come across. Whoever reformed that department ought to be proud. The CSO and Fire Service have also both been extremely helpful and efficient when I worked for and dealt with them. Guards have been extremely hit and miss, some very good, some very poor-likewise with teachers and hospital staff. The Passport Office....well...


  • Closed Accounts Posts: 4,205 ✭✭✭Benny_Cake


    seamus wrote: »
    I think the main problem with the public sector is the unions moreso than the workers themselves. Unions harp on about theirs ideas of right and entitlements, but rarely address the responsibilities of the workers. I've worked on contract for a university and what struck me there was very much the attitude of, "I'm taking everything that I'm entitled to in my contract, and never doing the tiniest bit of work more than I have to".
    This comes down to ridiculous things like a 30-minute "breakfast break" 20 minutes after you start, another 15-minute break at 11am, followed by a 90 minute lunch at 1pm, followed by another 15-minute break at 3.45pm, then you go home at 5.
    There's never any question of anyone taking their breaks. I once said, "Nah I'm grand I'll stay here", rather than spend 15 minutes sitting in the canteen struggling to find things to talk about, and I was looked at like I had 12 heads.

    That policy in relation to breaks is ludicrous,in my job you can take a break in the morning if you like,but there is certainly nothing in writing about it afaik.I would often take a mid-morning break, but I wouldn't if things were busy, or if I was in a sh***y mood and didn't feel like talking to anyone. As soon as you make something like that almost compulsory, it doesn't feel like a privilege anymore and feels more like yet another duty of the job.

    With regard to unions,as much as people complain about them, they do serve a purpose,although it often only becomes clear when you really need them.One important reason would be in a case of bullying or harassment, sadly I have seen this happen to people and without the union they simply wouldn't have been able to fight their own corner. An "us and them" attitude is as likely to come from management as it is from employees. I do have two main complaints with the public service unions: the professional union bosses who are making multiples of what the workers they are supposed to represent earn; and the fact that they completely took their eyes off the ball in the middle of the last decade and pursued pay rises rather than pressing the government to tackle the outrageous cost of living. That is not to say that unions aren't necessary - a lot of private sector companies have excellent relations with unions.


  • Closed Accounts Posts: 2,847 ✭✭✭HavingCrack


    seamus wrote: »


    In the private sector, I've only seen this same attitude in union workplaces. In non-union workplaces, the staff treatment is just as good (if not better), but nobody feels this sense that you must take every break you're entitled to. If you need a break, you take a break. If you have something to do, then you do it.

    In Ireland this is most definately the case but my experience working in the US made me thankful for unions and Irish labour laws (without the ridiculous excesses you pointed out). The explotation in some private US firms of workers was obscene. In the state I was working in there was no law mandating lunch breaks so many employers simply refused employees the time off to eat in 12 hour shifts. I'm far from a socialist but the explotation of people who were on the breadline was pretty shocking.


  • Registered Users Posts: 249 ✭✭slarkin123


    The gardai. - I have a fair bit of dealings with them and they are nothing but lovely and polite. The garda band was at our school last week and the kids loved every minute of it.

    The nurses and doctors - I have 3 healthy babies thanks to them. During my stay in hospital they were very helpful and friendly. My son had a major problem when he was 5 months old and they sorted him out. They deal with a lot of ****e and i certainly don't envy their job.

    Waste management - Great bunch of lads for collecting other peoples dumped crap.

    Teachers - Can only go on the few i know from the local school but they are all young and enthusiastic. They always do what's best for the children. And put so much thought and effort into the likes of school trips, communions shows that the kids actually love doing it.

    I never had any dealings with the staff in the dole offices so i can't speak about them.


  • Closed Accounts Posts: 3,513 ✭✭✭donalg1


    The nurses in Regional Limerick delivered my lovely daughter safely. So thats a plus. But some of the nurses were rude. One in particular told me I had small nipples and my child was starving cos of them!, as I was trying to breastfeed. Really effected me.
    Had to pay 250 to get my uncle seen privately as he was put on a 2 year long waiting list for severe ringing in his ears. Havent got much to say about consultants seeing as they charge 250 for a private consultation for most things I really have no respect for them.
    Have no gripe with the guards as I have no exp with them.

    Stick up a few pics of your nipples and we will judge the size of them


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  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    I think the defence forces do a good job, they are not overly paid, they do their duties, they are well disciplined and you don't hear them moaning to much about it,


  • Registered Users Posts: 4,074 ✭✭✭relax carry on


    Thanks for the mainly positive posts. Especially nice to hear all the good reports on Revenue as I work for them. Hopefully 2012 might deliver some more positivity.


  • Registered Users Posts: 10,758 ✭✭✭✭TeddyTedson


    The people you ring about tax are and have always been great to me on the phone. Very friendly, polite and helpful. :)


  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    Another unsung heroes of the PS who I think do a brilliant job are the people who maintain our public parks. They are always in top condition and our parks are quite beautiful.


  • Posts: 16,720 ✭✭✭✭ [Deleted User]


    They all have lovely bottoms.


  • Closed Accounts Posts: 4,556 ✭✭✭Nolanger


    The Irish Film Board do a good job of investing taxpayers' money in films that lose money and then cover it up so that not many people notice!


  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    Nolanger wrote: »
    The Irish Film Board do a good job of investing taxpayers' money in films that lose money and then cover it up so that not many people notice!

    I don't agree I think Irish films punch above our weight, there has been some shyte but there also has been some good ones as well.

    Besides the movie industry is notoriously risky, look at the amount of big budget flops come out of Hollywood.


  • Registered Users Posts: 26,282 ✭✭✭✭Eric Cartman


    Ahh the civil service isnt that bad, they keep some of the most underqualified , lazy people in the country off the dole stats


  • Registered Users Posts: 27,322 ✭✭✭✭super_furry


    I broke my wrist last Friday. Went to St James A&E at 11pm and was assessed, x-rayed, put in plaster and given a prescription all within three hours. All the people I dealt with were wonderful.


  • Registered Users Posts: 7,515 ✭✭✭Outkast_IRE


    anytime i deal with revenue they are very professional and quick in responses .


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  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    The porters in the various PS buildings are always so friendly and helpful.


  • Registered Users Posts: 27 benmad


    sheesh wrote: »
    Well at least they make the trains run on time...........
    What, Popcorn!!.:confused:


  • Registered Users Posts: 27 benmad


    bleg wrote: »
    Revenue are speedy.

    Coronary problems in the emergency room are looked after very well.
    As it say's in the add F.A.S.T, my wife had a stroke, albeit a minor one,but we were not to know it at the time. In A&E FOR 13 Hours:mad:


  • Registered Users Posts: 10,728 ✭✭✭✭martingriff


    Just to say that the Revenue commissioners are not under the command of a department as they said a minister could but the people under pressure to do there things. It is run by a Chairperson who makes recomondation to the department of finance.


  • Registered Users Posts: 4,431 ✭✭✭Sky King


    Revenue have their sh!t together and are professional to deal with, I find. Seems to be the consensus here and among others I talk to.

    My good thing to say about the public sector is that I think it's great they allow mentally retarded people to work for them (specifically in the motor tax office in my home town).

    I know it takes an extra 15 mins for them to find the form and tick the box and stamp the form but it's good that they're employed anyway.


  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    Sky King wrote: »
    Revenue have their sh!t together and are professional to deal with, I find. Seems to be the consensus here and among others I talk to.

    My good thing to say about the public sector is that I think it's great they allow mentally retarded people to work for them (specifically in the motor tax office in my home town).

    I know it takes an extra 15 mins for them to find the form and tick the box and stamp the form but it's good that they're employed anyway.

    In fairness they have to deal with the mentally retarded people who haven't worked out you don't have to queue online.


  • Closed Accounts Posts: 4,137 ✭✭✭44leto


    Librarians are great when I think about it individually all the PS do their jobs, the only ones I moan about are the Nurses, I am unfortunate enough to have family members who had long hospital stays and I have no idea where they get that angel reputations. Lazy cnuts who gave 2 members of my family a mrsa.

    I know hard to prove it was them, but watching their hygiene habits they were defo favourites.


  • Registered Users Posts: 5,154 ✭✭✭rednik


    26 years in the army, retired 5 years ago. A great career and now a decent pension.


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