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ulsterbank bankline

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  • 26-11-2011 7:36am
    #1
    whelan1
    Closed Accounts Posts: 11,786 ✭✭✭✭


    as a business customer with ub , i have bankline as my internet banking , wtf it is unavailable every second saturday, i need to watch my account to see whats happening in it, i pay €19 a month , its really starting to annoy me,surelyif they have maintenance to do they could do it during the night:mad:


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    #2
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    Thats odd.

    Defo not a good thing tbh, can you call bank line support to get answers? Call the person in charge of your account and complain. Push for a refund for a month.


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    #3
    whelan1
    Closed Accounts Posts: 11,786 ✭✭✭✭whelan1


    have tried the 2 helpline numbers and they are office hours only , hardly a consistent service imo... had to drive 5 miles to get a mini statement this morning as bankline is still down


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    #4
    Smcgie
    Registered Users Posts: 1,379 ✭✭✭Smcgie


    Ahh that's nothing BOI business banking is just hilarious. If you want to move from UB don't go near BOI.


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    #5
    whelan1
    Closed Accounts Posts: 11,786 ✭✭✭✭whelan1


    still not working today:mad:


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    #6
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    Print out the details of AIB online banking and tell them you are leaving if this isnt sorted out. For a personal customer that would be crap, for a business it's not worth the money you paying for it.


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    #7
    whelan1
    Closed Accounts Posts: 11,786 ✭✭✭✭whelan1


    its working now, but i dont need this crap, should be able to go on it anytime imo


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    #8
    unclebill98
    Registered Users Posts: 3,816 ✭✭✭unclebill98


    I'd kind of agree, seek at least a month refund while saying that your looking at other banks online facilities, threaten will get you no where.

    Use aib as an example cause it's a lot better than the rest.


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    #9
    Charity2020
    Registered Users Posts: 74 ✭✭Charity2020


    whelan1 wrote: »
    have tried the 2 helpline numbers and they are office hours only , hardly a consistent service imo... had to drive 5 miles to get a mini statement this morning as bankline is still down

    I agree. This level of service can be very annoying.


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