Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Any one had problems with myprotein before?

  • 13-11-2011 10:22am
    #1
    thehamo
    Registered Users, Registered Users 2 Posts: 2,049 ✭✭✭


    I ordered a load of supplements last Friday week from them and I'm still waiting on the order to be dispatched let alone delivered. Just says "order in process" in my account. I sent them a mail on Thursday to see what the Craic was and they haven't got back to me. Head wrecking as I needed these minimum by the start of this week. Has anyone had this problem before or am I just unlucky?


Comments

  • #2
    marathonic
    Registered Users, Registered Users 2 Posts: 1,684 ✭✭✭marathonic


    That's strange. I've ordered from them about 8 or 9 times and have never had a problem with them. The orders arrive in much less time than a week.

    Have you tried calling them? I'd do that if you don't get a reply to your email (when did you email)? Otherwise, you could ask them on their facebook page....


  • #3
    thehamo
    Registered Users, Registered Users 2 Posts: 2,049 ✭✭✭thehamo


    marathonic wrote: »
    That's strange. I've ordered from them about 8 or 9 times and have never had a problem with them. The orders arrive in much less time than a week.

    Have you tried calling them? I'd do that if you don't get a reply to your email (when did you email)? Otherwise, you could ask them on their facebook page....


    Cheers. I mailed them Thursday morning and this morning again. Order is still sitting there as "under process" just left a fb post there too. Funny, added some protein to my cart this morning but never checked out and customer services were quick to email me to remind me I hadn't checked out and asking was there a problem!


  • #4
    marathonic
    Registered Users, Registered Users 2 Posts: 1,684 ✭✭✭marathonic


    thehamo wrote: »
    Cheers. I mailed them Thursday morning and this morning again. Order is still sitting there as "under process" just left a fb post there too. Funny, added some protein to my cart this morning but never checked out and customer services were quick to email me to remind me I hadn't checked out and asking was there a problem!

    The Thursday email will probably be answered tomorrow. The email you received was an automated email that their system send - they won't be working today.


  • #5
    Inspector Coptoor
    Registered Users, Registered Users 2 Posts: 6,818 ✭✭✭Inspector Coptoor


    I ordered about €300 worth of stuff on Friday 28th of Oct, still not here.
    Sent them two emails & they said it'll arrive tomorrow.
    2 full working weeks just isn't good enough.


  • #6
    Mauricmo
    Registered Users, Registered Users 2 Posts: 418 ✭✭Mauricmo


    Liam Henners257 wrote: »
    I ordered about €300 worth of stuff on Friday 28th of Oct, still not here.
    Sent them two emails & they said it'll arrive tomorrow.
    2 full working weeks just isn't good enough.

    Very unusual for them, I've been using them for a few years now and delivery has always been within a week.


  • Advertisement
  • #7
    thehamo
    Registered Users, Registered Users 2 Posts: 2,049 ✭✭✭thehamo


    Liam Henners257 wrote: »
    I ordered about €300 worth of stuff on Friday 28th of Oct, still not here.
    Sent them two emails & they said it'll arrive tomorrow.
    2 full working weeks just isn't good enough.

    Someone else said exactly the same thing in their fb page. I won't be ordering agin from them. Might just go out nd buy the supplements else where nd ask for a refund


  • #8
    nbrady20009
    Registered Users, Registered Users 2 Posts: 260 ✭✭nbrady20009


    thehamo wrote: »
    Someone else said exactly the same thing in their fb page. I won't be ordering agin from them. Might just go out nd buy the supplements else where nd ask for a refund

    That's very strange, I ordered last Saturday and got my delivery by Tuesday morning. Most of my orders in the past have been here in less than a week. Give them a call, it's your best bet; 01 431 9781 8.00am - 6.00pm


Advertisement