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Windows 7 unsucessful update

JohnJ38 · 2011-11-03 18:55:02

I downloaded a windows 7 starter update and clicked to instal, since then i've been able login with my password but haven't been able to use windows, all that comes up is explorer.exe not installed

03-11-2011 07:55PM

#1

JohnJ38

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: November 2011

Posts: 1

I downloaded a windows 7 starter update and clicked to instal, since then i've been able login with my password but haven't been able to use windows, all that comes up is explorer.exe not installed

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#2 03-11-2011 10:41PM

Odaise Gaelach

Registered Users, Registered Users 2 Posts: 1,235 ✭✭✭

Join Date: April 2005

Posts: 1147

Try using Startup Repair and System Restore to restore your computer to the point before the update was installed.

Take a look at:
What are the system recovery options in Windows 7? - Microsoft.com
In particular, follow the instructions under "To open the System Recovery Options menu on your computer".

When you have the System Recovery Options menu in front of you, click on System Restore and follow the instructions on-screen.

The following links have a bit more information on System Restore.

What is System Restore? - Microsoft.com

System Restore: frequently asked questions - Microsoft.com

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