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Help with apple order.....

  • 07-10-2011 5:40pm
    #1
    JohnSmith17
    Registered Users, Registered Users 2 Posts: 231 ✭✭


    Right I ordered a macbook pro 13" from apple.ie

    everything went well until I got a email saying that my order was cancelled.

    I then notice the Shipping address wasn't exactly the same as the billing address.

    I rang up apple went threw it all with them and they said theres nothing they can do and id have to re-order my order

    So I go to re-order it and realize that they took to cash from my bank account and didn't/haven't put it back yet.

    So what will happen ? does it normally take a while for them to put my money back?


Comments

  • #2
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    A hold goes on the money for a few days and it gets released when the order is not fulfilled.


  • #3
    MACHEAD
    Registered Users, Registered Users 2 Posts: 499 ✭✭MACHEAD


    I had a similar experience a few months ago, (not with Apple I hasten to add), and if your experience is anything like mine, it took 15 days for the money to be returned to my account.


  • #4
    TheRiddler
    Closed Accounts Posts: 425 ✭✭TheRiddler


    Takes a while for banks to file refunds on debit/credit cards


  • #5
    JohnSmith17
    Registered Users, Registered Users 2 Posts: 231 ✭✭JohnSmith17


    TheRiddler wrote: »
    Takes a while for banks to file refunds on debit/credit cards
    If I contacted them would the process be faster??


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