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Sky Installation Wexford

  • 14-09-2011 8:10am
    #1
    Closed Accounts Posts: 593 ✭✭✭


    Can anybody recommend someone for sky/satellite installation in Wexford town? Justv moved here and the fuzzy tv is driving me nuts already.


«1

Comments

  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Try

    Joyces of Wexford
    3 North Main Street, Wexford, Wexford, Co. Wexford
    Telephone: 0539170919

    or

    Joyces Expert
    Clonard Retail Park, Killeens, Wexford, Co. Wexford
    Telephone: 0539170500


  • Registered Users, Registered Users 2 Posts: 1,937 ✭✭✭patwicklow


    Better still book it through this site and get cash back also

    http://www.fatcheese.ie/cashback/sky-ireland/

    it takes up to a week but why pay through the nose when you can get it all free


  • Registered Users, Registered Users 2 Posts: 1,459 ✭✭✭Ledger


    B-Direct Communications

    just outside New Ross.


    Link to their facebook page with contact details


  • Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    Ledger wrote: »
    B-Direct Communications

    just outside New Ross.


    Link to their facebook page with contact details

    They may brush up on their spelling,not very professional looking if they can't spell digital satellite properly.


  • Registered Users, Registered Users 2 Posts: 1,156 ✭✭✭Zhane


    To be perfectly honest. I would give Sky a call yourself. Mainly because you could actually get a good deal if you 'hmmmm and awww' abit when signing up. And chances are they will use a local installer in the first place. I had an awful experience when signing up to the stall in Tesco and I would much rather deal with Sky directly now.


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  • Registered Users, Registered Users 2 Posts: 1,459 ✭✭✭Ledger


    zerks wrote: »
    They may brush up on their spelling,not very professional looking if they can't spell digital satellite properly.

    yeah just noticed that myself, i can tell you thats not a reflection on their quality though


  • Closed Accounts Posts: 37 Dougal.


    I only found out a couple of weeks ago that there is no such thing as a Saorview sales agent or Saorview approved installer. Saorview can only be sold through registered retailers. But there are guys and sales crowds going around misinforming people about this Saorview. There is even a Guy driving around Gorey with Saorview signs on his Van.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Any one who is confused about saorview and the switchover have a look here http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/
    there are links to registered retailers and recognised installers in each county
    if some people feel that they are been misinformed or are been approached by any of these so called sales reps selling something that seems cheap or to good to be true they should contact
    either
    http://www.saorview.ie/
    or
    http://www.consumerconnect.ie/eng/Contact_Us/


  • Registered Users, Registered Users 2 Posts: 1,065 ✭✭✭TheChevron


    Any satellite/cable installer can put in saorview for you, its no big deal. Its just a box. Most new televisions will have it built in anyway.

    I wouldn't be too worried about having a registered installer, it will probably only cost you more money for a process that is very simple.

    1. Plug aerial into box
    2. Plug box into telly
    3. Tune box

    I am getting saorview at home with a rabbit ear antenna from the euro shop.


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  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    TheChevron;Any satellite/cable installer can put in saorview for you, its no big deal.

    Technically any 1 who is competent can but legally only registered retailers/installers can sell IDTV.s and saorview approved STB.s
    Its just a box. Most new televisions will have it built in anyway.

    The majority of older people living in the countryside wont have a new mpeg 4 TV.
    I wouldn't be too worried about having a registered installer, it will probably only cost you more money for a process that is very simple.

    There is a lot to be said for having a long term Aerial rigger call to your house and to Fit wideband Aerial with a lashing kit and pole to your chimney run a coaxial cable to your TV and explain to you how to work it. That Rigger will have the Right Ladders, Tools and Equipment to carry out that Job he will also be Able to provide the customer with a reference of PL insurance and a Receipt.

    Or a customer can and get any handy man to hang an Aerial over their front window.

    1. Plug aerial into box
    2. Plug box into telly
    3. Tune box

    Before all That

    0. Put ladders up at Facia run roof ladder up to Chimney and secure both ladders. Fit wideband Aerial with a lashing kit and pole to your chimney Align Aerial to Max Signal over 60db in some places the signal would need to be Amplified and run coaxial cable to TV or STB.
    I am getting saorview at home with a rabbit ear antenna from the euro shop.

    Any one living up where you are will get reception on even a coat hanger for the moment but when Oct 2012 comes then people will need proper wideband Aerials installed.

    The Thread started with the Op looking for a recommendation he was giving a few recommendations. The FB page that was linked by another poster is Breaking the Law. They are not Approved by RTE to sell Saorview.


  • Registered Users, Registered Users 2 Posts: 1,065 ✭✭✭TheChevron


    scaller wrote: »
    Technically any 1 who is competent can but legally only registered retailers/installers can sell IDTV.s and saorview approved STB.s



    The majority of older people living in the countryside wont have a new mpeg 4 TV.



    There is a lot to be said for having a long term Aerial rigger call to your house and to Fit wideband Aerial with a lashing kit and pole to your chimney run a coaxial cable to your TV and explain to you how to work it. That Rigger will have the Right Ladders, Tools and Equipment to carry out that Job he will also be Able to provide the customer with a reference of PL insurance and a Receipt.

    Or a customer can and get any handy man to hang an Aerial over their front window.




    Before all That

    0. Put ladders up at Facia run roof ladder up to Chimney and secure both ladders. Fit wideband Aerial with a lashing kit and pole to your chimney Align Aerial to Max Signal over 60db in some places the signal would need to be Amplified and run coaxial cable to TV or STB.



    Any one living up where you are will get reception on even a coat hanger for the moment but when Oct 2012 comes then people will need proper wideband Aerials installed.

    The Thread started with the Op looking for a recommendation he was giving a few recommendations. The FB page that was linked by another poster is Breaking the Law. They are not Approved by RTE to sell Saorview.
    :D

    Are you an official Saorview installer? You seem to be very passionate in the defence of the "Official Installers".

    Heres a box for under 100 euro that has saorview and FTA Satellite in one with a pvr. Sorry I correct myself, it does not have official saorview, but it has the ability to pick up the irish digital stations with full epg etc...ie saorview.

    http://www.boards.ie/vbulletin/showthread.php?t=2056284276

    Scaller, are you saying that because this box is not endorsed by Saorview, that people should not buy it?

    OP if your not wanting to pay Sky or official Saorview installers extortionate prices, have a look at one of those boxes. You get all the free satellite channels and all the rte channels, and you can record on it. I know a guy who can stick up and aerial and dish if you need it at a reasonable price.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    That box indeed is a good combo box I installed a 200 version yesterday out in the Milehouse for Irish DTT TV and English/German satellite TV. The only down fall is that it will not be able to provide MHEG5 or digital TXT after Oct 2012 and it will need to be retuned every couple of months when satellite channels start to change their TP's. The customer also knew before he bought the box that it was not a saorview box.

    If people want to get some handy man to stick up a cheap Aerial then that's there choice. But do make sure that this handy man has public liability insurance. As the saying goes You only get what you pay for.

    There is no such thing as Saorview agents official or approved Installers. I do work for a Few Saorview registered retailers. But that's not the point here. The main point here is that a guy linked a face book page that claim to be Saorview approved agents when there is no such thing.


  • Registered Users, Registered Users 2 Posts: 1,065 ✭✭✭TheChevron


    scaller wrote: »
    That box indeed is a good combo box I installed a 200 version yesterday out in the Milehouse for Irish DTT TV and English/German satellite TV. The only down fall is that it will not be able to provide MHEG5 or digital TXT after Oct 2012 and it will need to be retuned every couple of months when satellite channels start to change their TP's. The customer also knew before he bought the box that it was not a saorview box.

    If people want to get some handy man to stick up a cheap Aerial then that's there choice. But do make sure that this handy man has public liability insurance. As the saying goes You only get what you pay for.

    There is no such thing as Saorview agents official or approved Installers. I do work for a Few Saorview registered retailers. But that's not the point here. The main point here is that a guy linked a face book page that claim to be Saorview approved agents when there is no such thing.
    Does the box not have a blind scan function? surely then there would be no need for it to be returned.

    Its interesting what you say about the MHEG5. What will be the main significance of this? Are you sure the digital text function will not work?

    Does that mean my telly will lose text as well as it is not saorview approved?


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    TheChevron wrote: »
    Does the box not have a blind scan function? surely then there would be no need for it to be returned.

    Its interesting what you say about the MHEG5. What will be the main significance of this? Are you sure the digital text function will not work?

    Does that mean my telly will lose text as well as it is not saorview approved?

    The box does have a blind scan but when a channel changes frequency the box wont automatic retune the channel back in. it will happened today with BBC news http://www.boards.ie/vbulletin/showthread.php?t=2056397663 The only boxes that auto update and retune are branded SKY and Freesat boxes. Generic FTA boxes like the Ariva 120 and 200 and all other makes wont auto update.

    Mheg5 is like the interactive on Sky and Freesat it covers the digital TXT and interactive services.

    The TXT your are receiving now on this box for RTE is analogue TXT
    as you will see you wont get BBC txt or Ceefax on this box. Unfortunately you will lose Txt next year if your TV is not an MPEG4 TV.


  • Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    TheChevron wrote: »
    Does the box not have a blind scan function? surely then there would be no need for it to be returned.

    Its interesting what you say about the MHEG5. What will be the main significance of this? Are you sure the digital text function will not work?

    Does that mean my telly will lose text as well as it is not saorview approved?

    Not returned-retuned as Scaller stated,many people haven't a clue about doing this and a 'handyman' installing generic fta boxes generally don't either and this ends up with people getting aggravated over losing channels.
    MHEG5 is essential for reception of digital text,my tv has it as it's a new model but I had to install an attic aerial to get Saorview even though I live within view of Mt Leinster.

    The moral of Scaller's tales on the subject is that you get what you pay for-a bargain sometimes is too good to be true,imagine a handyman with limited knowledge and little else except a drill and a ladder falls off your roof or drops something on a passer bye or your car? Hardly a bargain install then..

    I've met people who paid a local guy they knew who was "handy" to install satellite systems and it ended in tears with no comeback and I'm afraid there's gangsters rubbing their hands at the prospect of a fast buck ripping off people when Saorview is essential next year.

    Fair enough for people who know about it and what they're doing and are capable of a diy job with an aerial, but the vast amount of those receiving only RTE are older and vunerable and this is why RTE are insisting on certification for Saorview sellers and installers.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Originally Posted by Irish Independent

    HOUSEHOLDERS have been warned about door-to-door sales people claiming to represent the new free-to-air digital TV service Saorview and charging €350 to install new equipment.

    Around 340,000 householders currently receiving their TV signal through aerials will have to install new technology to access the digital service from 2012. But those who have to make the switch can buy the necessary equipment for as little as €59.

    Now householders have been reporting sales people claiming to be from Saorview offering to carry out the work for €350.

    A salesman calling to homes in north Co Dublin claimed to be from Saorview and offered to upgrade one home's TV service to accept the new digital service from RTE by installing a satellite dish, new set-top box and new wiring.

    A price of €349 was quoted. However, the house in question already had a satellite dish and did not need new equipment to receive Saorview.

    A spokeswoman for Saorview said neither it, nor RTE, had commissioned or endorsed any door-to-door sales activities.

    The state broadcaster is switching off the analogue signal at the end of next year.

    Cable and satellite customers won't be affected, but there are still swathes of the country where viewers are reliant on the analogue signal -- especially in rural areas.

    Customers will need either a digital set-top box hooked up to their existing TV, or else a modern TV with a built-in digital receiver.

    They will face costs of between €60 and €200, the spokeswoman for RTE said.

    http://www.independent.ie/national-news/bogus-digital-tv-sellers-hit-householders-for-up-to-euro350-2889147.html



    Radio link here http://2fm.rte.ie/show/92 click on listen back and fast forward to 50 mins and then 120 mins . The sales crowd made a mistake and called to an installers door to sell saorview.
    _________________


  • Registered Users, Registered Users 2 Posts: 4 rayfer


    Have done work for BDirect Comm in New Ross(selling SKY and QSAT) and now they won't pay me for sales done. Anyone else out there caught by these scammers?


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    rayfer wrote: »
    Have done work for BDirect Comm in New Ross(selling SKY and QSAT) and now they won't pay me for sales done. Anyone else out there caught by these scammers?

    Were you asked to sell Saorview door to door.

    These Guys who call door to door selling Sky and Broadband don't work for RTE/Saorview and they are not registered to sell Saorview so people if some so called sales person calls to your door trying to sell Saorview then tell them to get lost or you will phone the guards.

    It is happening in other counties. And the guards warning the public.
    http://www.kerryman.ie/news/conmen-p...s-2963962.html

    CONMEN are calling to people's homes in north Kerry on the pretence of installing the new Saorview aerials, gardaí have warned.

    A number of people in the north Kerry area have been approached by men claiming that they are there to install the new digital RTÉ aerials on their homes, despite the occupants never having requested assistance from any company.

    Gardaí in Listowel are now warning the public to demand identification from any person claiming to be from a TV company or otherwise. This warning comes as gardaí appeal for safety in all areas in the run-up to the festive period.

    "Legitimate companies will never simply call into a person's home without a request for help," Sergeant Declan Horan said. "So we would ask people to be vigilant at all times, request identification and write down a description of the person immediately. Better again, don't be afraid to take the license number of any car. Gardaí ask that people remain vigilant for any suspicious vehicles in their area in general over the period."


    http://www.kerryman.ie/news/conmen-p...s-2963962.html


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    rayfer wrote: »
    Have done work for BDirect Comm in New Ross(selling SKY and QSAT) and now they won't pay me for sales done. Anyone else out there caught by these scammers?

    actually yes. what excuse did they give you? iv been too busy lately but i'll be back on to them when i get a chance.


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  • Registered Users, Registered Users 2 Posts: 4 rayfer


    B Direct have a scam on at the moment. They get you to sell SKY and Saor View on their behalf but then won't pay sales reps when work is done. Anyone else come accross this problem?


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    rayfer wrote: »
    B Direct have a scam on at the moment. They get you to sell SKY and SaorView on their behalf but then won't pay sales reps when work is done. Anyone else come accross this problem?

    BDirect or its sales reps cant sell Saorview door to door its against the law. Bdirect is not a registered retailer or a retail shop its a ASA Sky sales team.

    Rayfer and Brian plank. You Guys were selling Saorview door to door which is Illegal.
    http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    scaller wrote: »
    Rayfer and Brian plank. You Guys were selling Saorview door to door which is Illegal.
    http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/

    no just sky. im not sure what they do with saorview.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    no just sky. im not sure what they do with saorview.

    Brian. Bdirect are blatantly advertising that they are selling Saorview Door to Door which is totally illegal as they are not retailers. From what we were told by newross aerial riggers is that Bdirect work out of a portacabin in a farm yard so it kind of says what sort of crowd you mixed up with. I hope you get your money from them/him.


  • Closed Accounts Posts: 57 ✭✭scatter


    They installed sky+ box for us ,sent wrong view card ,wrong subscription,no phone calls returned as of yet.(approx.22 calls by the way)


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    scatter wrote: »
    They installed sky+ box for us ,sent wrong view card ,wrong subscription,no phone calls returned as of yet.(approx.22 calls by the way)

    It seems this Bdirect are only a new contract sales reps probably working on commision for a bigger company. What you should do is phone Sky 0818719819 give them your details {account Number} and ask them to tell you who is the ASA holder that you are signed to get their phone number from sky. Then phone them and complain about the mess this crowd left you in. They will have to rectify this for you.


  • Closed Accounts Posts: 57 ✭✭scatter


    what does ASA mean??????/


  • Closed Accounts Posts: 57 ✭✭scatter


    By the way i have rang Bdirect 33 times today with the 3 numbers i have for them.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    scatter wrote: »
    By the way i have rang Bdirect 33 times today with the 3 numbers i have for them.




    Bdirect are only a sales team Bypass them and go straight to the company that pays them.

    ASA is short for Associated Sales Agent. All shops or sales companies that sell Sky have a ASA number.

    How long has this mess being going on. Make sure you are not paying for your Non viewing.


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  • Closed Accounts Posts: 57 ✭✭scatter


    CSMI are the asa but cant find any contact for them


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    scatter wrote: »
    CSMI are the asa but cant find any contact for them

    Sky should have contact details for them. Tbh I never ever heard of CSMI or this BDirect until this thread started. Zerks is also in the Sky Business maybe he knows who they are.


  • Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    scaller wrote: »
    Sky should have contact details for them. Tbh I never ever heard of CSMI or this BDirect until this thread started. Zerks is also in the Sky Business maybe he knows who they are.

    Never heard of CSMI, I heard of BDirect,just a guy who hired door to door reps to sell Sky on his behalf.BDirect are based just outside Ballywilliam on the New Ross road.

    I heard there were guys from Tipperary selling Sky door to door all over Wexford a few weeks ago,some didn't even leave contact details for customers to ring them if they got cards or had problems.The Sky kiosk in Tesco was innundated as people thought all Sky sellers were the same.


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    scatter wrote: »
    By the way i have rang Bdirect 33 times today with the 3 numbers i have for them.

    ring sky. sky would have sent out the card so its actually their problem. the subscription being wrong could be down to the form being filled out wrong but you should have a copy of that to check so its more than likely sky's fault too.

    i came accross that a few times where they didn't switch on sky sports or movies etc. and it was only a matter of calling with your account no. you might even get a free month of sports or movies out of it as an apology.

    basically once your installed the agents are paid and couldn't give a ****e.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    ring sky. sky would have sent out the card so its actually their problem. the subscription being wrong could be down to the form being filled out wrong but you should have a copy of that to check so its more than likely sky's fault too.

    i came accross that a few times where they didn't switch on sky sports or movies etc. and it was only a matter of calling with your account no. you might even get a free month of sports or movies out of it as an apology.

    basically once your installed the agents are paid and couldn't give a ****e.


    Brian that's basically the problem with signing up to Sky through a Reseller or a commission based contract sales rep. (No Back Up Service). What happens if the customers equipment packs up within the 1 year warranty. There is no point in the customer phoning Sky they will tell the customer to contact the person who either installed it or sold sky to the customer. The Installers for these ASA installs are subbies on minimum install rates and probably are not based in the same county as the customer so the installer is not going to leave his contact number. The OP has a problem and the crowd that sold him the Sky contract are not returning his calls (33 in 1 day) which is very bad .


  • Closed Accounts Posts: 57 ✭✭scatter


    Having gone through B-Direct communications in new ross,i would not reccommend them to anybody.No-one answers the phones ,if you leave a message no response to that either.COWBOYS to say the least.Pass the word .


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  • Registered Users, Registered Users 2 Posts: 72 ✭✭Harry.c


    scatter wrote: »
    Having gone through B-Direct communications in new ross,i would not reccommend them to anybody.No-one answers the phones ,if you leave a message no response to that either.COWBOYS to say the least.Pass the word .



    STAY AWAY from this crowd, I no an elderly couple who they tried to charge 65 uro for a call out to replace a sky plus box that was still under guarentee, these gangsters should be highlighted for what they are, and ousted out, for the publics sake


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    something very strange going on here. im not defending b-direct or anything but some of the stuff and the pattern of people posting is a bit strange. they dont install sky for a start, they're a sales company. anyone trying to charge €65 would have nothing to do with them.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    something very strange going on here. im not defending b-direct or anything but some of the stuff and the pattern of people posting is a bit strange. they dont install sky for a start, they're a sales company. anyone trying to charge €65 would have nothing to do with them.

    Brian I don't see anything strange going on at all, The thread started with the 1st poster looking for a recommendation on a Sky supplier I gave him a Few and then another poster linked a Face book page to this Bdirect and this Bdirect are claiming to be Saorview agents ( no such thing) another poster has claimed he worked for Bdirect and is owed money for selling Sky Door to Door and {Saorview Door to Door which is illegal} and another poster has been left in a mess after signing to sky through Bdirect and now Bdirect wont answer any of his calls.
    Harry.c, Zerks, and Myself are in the TV business a long time and we know how all this ASA SKY sales work and we all also know that this Bdirect is not an Electrical retailer or a Saorview approved retailer so there is no way that they/he can sell saorview to the public. You can see here who are the only registered retailers in Newross that can sell Saorview http://www.saorview.ie/products-retailers/find-a-retailer/?county=31&town=New+Ross&btsumbit=Search#


  • Registered Users, Registered Users 2 Posts: 71 ✭✭FMartinp


    Wexford Trade is where most of the installers in Wexford buy their Saorview and Satellite boxes. Tel 053-9147150. They also sell to the public and the older guy in there knows this stuff inside out. He'll also recommend installers.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    FMartinp wrote: »
    Wexford Trade is where most of the installers in Wexford buy their Saorview and Satellite boxes. Tel 053-9147150. They also sell to the public and the older guy in there knows this stuff inside out. He'll also recommend installers.



    And they are approved to sell saorview http://www.saorview.ie/products-retailers/find-a-retailer/?county=31&town=Wexford&btsumbit=Search#


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  • Registered Users, Registered Users 2 Posts: 33,709 ✭✭✭✭Cantona's Collars


    something very strange going on here. im not defending b-direct or anything but some of the stuff and the pattern of people posting is a bit strange. they dont install sky for a start, they're a sales company. anyone trying to charge €65 would have nothing to do with them.

    They sell Sky and have installers working for them,I take it the elderly couple in question rang them wanting a service call and ended up with Bdirect trying to charge them €65 for a call that should cost nothing.

    As an example,if I ordered Sky from them,I wouldn't expect a plumber to turn up.So yes-They are responsible for the installation of their Sky sales.

    This has always been the way.If you order direct from Sky they send out a Sierra installer.Each reseller has their own installers.

    As an aside,I heard that Bdirect have an installer working for them now who is an absolute gangster and I wouldn't let him plug in a kettle,let alone install Sky.If Bdirect want to ruin their already tarnished rep then he's the man to do it.


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭brian plank


    zerks wrote: »
    They sell Sky and have installers working for them,I take it the elderly couple in question rang them wanting a service call and ended up with Bdirect trying to charge them €65 for a call that should cost nothing.

    yeah i see what you mean. if thats what actually happened its dodgy carry on alright.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    yeah i see what you mean. if thats what actually happened its dodgy carry on alright.

    I know Harry.c along time. He is well respected in the TV business and would not make up this story. What actually happened was that the SKY+ box was in warranty the customer phoned this Bdirect with a problem the person who answered the call hadn't a clue what to do ( went to speak to the BOSS) and put the customer on hold unaware that the customer could hear the conversation. €65 was mentioned. Harry.c might be back later to clarify it.


  • Registered Users, Registered Users 2 Posts: 72 ✭✭Harry.c


    yeah i see what you mean. if thats what actually happened its dodgy carry on alright.


    Hi Brian,

    As Scaller explained,that is what happened, he is correct, they were not charged in the end soley due to me being there and explaining about the warrenty, and helping their daughter to talk to the girl in the so called office who hadnt a clue,

    The point is,there are sales people and intallers trying to do what this crowd of chancers did, and that is chanced their arm, when they shouldnt have been asking for the money in the first place,

    My opinion the sooner people know of the disonesty of this crowd and others, the better


  • Closed Accounts Posts: 37 Dougal.


    The Managing Director of B-Direct Communications Co Ltd has commented on a another thread here but not this one.????? I wonder is it the fact that guys from the TV business are posting here regarding illegal door to door Saorview selling.


  • Registered Users, Registered Users 2 Posts: 4,724 ✭✭✭Dilbert75


    scaller wrote: »
    Bdirect are claiming to be Saorview agents ( no such thing) another poster has claimed he worked for Bdirect and is owed money for selling Sky Door to Door and {Saorview Door to Door which is illegal}

    Slight aside but I'm curious: is it really illegal to sell Saorview equipment or installation services door to door??? For sure there are only two retailers listed in the New Ross area, and all of the 12 registered retailers in Wexford are bricks & mortar shops rather than installers, but I'd have thought that if I wanted to set up a business buying Saorview-approved equipment & reselling it, with or without installation services, there's nothing to stop me doing so, as long as I'm not misrepresenting the equipment as being Saorview-approved when its not. Am I wrong?


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Dilbert75 wrote: »
    Slight aside but I'm curious: is it really illegal to sell Saorview equipment or installation services door to door??? For sure there are only two retailers listed in the New Ross area, and all of the 12 registered retailers in Wexford are bricks & mortar shops rather than installers, but I'd have thought that if I wanted to set up a business buying Saorview-approved equipment & reselling it, with or without installation services, there's nothing to stop me doing so, as long as I'm not misrepresenting the equipment as being Saorview-approved when its not. Am I wrong?

    If you want to become a Saorview Approved retailer then you need to register
    http://www.saorview.ie/trade-login/why-register/

    Neither SAORVIEW nor RTÉ has commissioned or endorsed any door-to-door sales activities under the SAORVIEW or RTÉ brands. Its here for everyone to see.http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/ Saorview/RTE own the Saorview name and logo they have and are still policing their Name and Logo. I don't think that UPC send out resellers door to door but since Sky Digital went public here in Ireland in 1999-2000 lots of installation companies subbed out door to door ASA sales and all these smaller companies started popping up.


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Dougal. wrote: »
    The Managing Director of B-Direct Communications Co Ltd has commented on a another thread here but not this one.????? I wonder is it the fact that guys from the TV business are posting here regarding illegal door to door Saorview selling.

    Maybe the Mods will merge both these threads as both are touching on the same subject.


  • Registered Users, Registered Users 2 Posts: 4,724 ✭✭✭Dilbert75


    scaller wrote: »
    Neither SAORVIEW nor RTÉ has commissioned or endorsed any door-to-door sales activities under the SAORVIEW or RTÉ brands. Its here for everyone to see.http://www.saorview.ie/news/avoid-scams-door-to-door-seller-warning/ Saorview/RTE own the Saorview name and logo they have and are still policing their Name and Logo. I don't think that UPC send out resellers door to door but since Sky Digital went public here in Ireland in 1999-2000 lots of installation companies subbed out door to door ASA sales and all these smaller companies started popping up.

    Interesting, that link, and good advice for dealing with anyone who calls to your door selling stuff of any sort. When I was getting my own Sky installation, many years ago, I chose a local installer with whom I was very satisfied, rather than going through an agent.

    It does appear to me that its the RTE and Saorview logos which are being protected, and they are distancing themselves from such agents. It doesn't tell me that door to door sales of Saorview-approved equipment is illegal (a very strong word) though.

    I can see that Zerks is a long-established member here and I believe he has previously given me sound advice re. Sky agents with no benefit to himself, so therefore I do trust what he's saying. However I'm normally a little more cautious of those who have low post-counts, and are active on a narrow range of subjects (e.g. satellite-related), and then start slagging off competitors. Its not quite gotten to the point where I consider it worthy of reporting to a mod but its getting close.

    For what its worth, I'm a consumer, living in the New Ross area, with nothing but a consumer's interest in this. I had a brief brush with Sky resellers earlier in the year - when we were offered a too-good-to-be-true deal from a door-to-door agent purporting to be from Sky - but nothing other than that. (In that case I bought a Sky box on adverts and haven't regretted it).


  • Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    If you need any questions answered there is a Rep from saorview on boards.ie http://www.boards.ie/vbulletin/showthread.php?t=2056474429

    I think the thread explains it self. As I said earlier Harry.c is a long term aerial rigger and a genuine bloke he don't venture here much (low Post count) but he is passionate about the Job he is in and does not want it ruined by sales companies out to make a quick buck. He is not lying when he mentioned €65 for a service call that should be Free. Now what I don't understand is why you want to report this to a mod we have posters here who claim they are owed money from this bdirect and another unhappy poster trying to highlight the fact that they got no back up service from bdirect. I am trying to get the message across that they are blatantly advertising saorview door to door sales and misusing the saorview logo. bdirect joined boards tonight and has commented in another thread but has not mentioned anything regarding saorview or has he commented in this thread regarding saorview. So I would leave the reporting until Bdirect shane2008 gives us his reply on Saorview door to door selling.
    Zerks is involved with sky sales a long time but he is only a new member on Boards.ie but he posts a lot. regarding Saorview retailers in Newross i am quite surprised that Bridge Records/Finns Tv have not went forward for Approval. I did quite a lot of work for them many Years back


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