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NGB is even worse

  • 02-09-2011 09:02PM
    #1
    Seckz Panther
    Registered Users, Registered Users 2 Posts: 55 ✭✭


    Hi,

    I recently got a letter from Eircom saying that I've been upgraded to the NGB 8mb package, yet I'm actually getting worse speeds than before.

    I previously got 3072/384 kbps, download and upload, respectively, on my Netopia router, with 10ms round-trip to www.google.ie.

    Now I'm only receiving 2816/384 kbps, with a 40-50 ms round-trip.


    Other people on the same line have been upgraded to 8mb, with their stats showing around 8000 kbps download and around 500 kbps upload.

    Why is my line still on a poor 3mb package?
    Tagged:


Comments

  • #2
    neiphin
    Registered Users, Registered Users 2 Posts: 414 ✭✭neiphin


    Seckz Panther wrote: »
    .

    Why is my line still poor ?

    who are you with again ?


  • #3
    Seckz Panther
    Registered Users, Registered Users 2 Posts: 55 ✭✭Seckz Panther


    Ah, I see what you did there...


  • #4
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Seckz Panther wrote: »
    Hi,

    I recently got a letter from Eircom saying that I've been upgraded to the NGB 8mb package, yet I'm actually getting worse speeds than before.

    I previously got 3072/384 kbps, download and upload, respectively, on my Netopia router, with 10ms round-trip to www.google.ie.

    Now I'm only receiving 2816/384 kbps, with a 40-50 ms round-trip.


    Other people on the same line have been upgraded to 8mb, with their stats showing around 8000 kbps download and around 500 kbps upload.

    Why is my line still on a poor 3mb package?

    Hi Seckz Panther
    If you PM your tel number I can run some tests and see if your speed can be improved. It is possible that your line may have a speed capacity which does not allow faster speeds than you report. This depends mostly on distance from exchange. PM me and will chase.
    Tony


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