Crystal Palce +2 Yay or Nay?

ft9

So heres a poll to see how many people got on the Palace +2 handicap last night with Paddypower, and how many people have been told to either feck off or that their getting paid.

Im gonna make the poll public so please state your method of withdrawing so people in the same boat can compare.

I think this poll is a good idea as theres so much posting going on in tips thread, its all over the place.

ft9

No. PP have taken back my winnings, no goodwill gesture here

PP have said I will be paid in full as a good will gesture.

I withdrew winnings straight after final whistle via Visa debit card.

Funds have not yet landed in my bank acc, but I expect them in a day or so.

Edit; meant to put this in football thread, can it be moved please?

TheJackAttack

No. PP have taken back my winnings, no goodwill gesture here

Withdrew Visa debit ..Goodwill gesture for me

ft9

No. PP have taken back my winnings, no goodwill gesture here

Can those who voted no payment elaborate on withdraw method etc

MoscowFlyer

No. PP have taken back my winnings, no goodwill gesture here

Withdrew via Mastercard both at HT (Palace +1) then at FT (Palace +2). Live Help said I was getting paid.

bkelly86

Withdrew to my laser card straight after match, PP say withdrawal has been cancelled and live help deny any knowledge of these other "goodwill gestures".

Vanbis

No. PP have taken back my winnings, no goodwill gesture here

My account was minus my winnings last night and then this morning a couple of hours late my balance was showing €0.00.

PP confirmed payment as goodwill gesture.

buckfasterer

Got told to feck off on live help and phone. Email sent away so see wat happens now. I withdrew at half time and full time, visa debit card.

ft9

No. PP have taken back my winnings, no goodwill gesture here

buckfasterer wrote: »

Got told to feck off on live help and phone. Email sent away so see wat happens now. I withdrew at half time and full time, visa debit card.

If you can't get paid and I do, I'l Paypal €20 to you also, only fair, as only for you posted it.

Derek!

No. PP have taken back my winnings, no goodwill gesture here

Not sure what's happenin with me cause first they said good will, then I got told this after askin if I get to keep the money:

[FONT=Tahoma, Verdana, Arial]Thank you for contacting Paddy Power Customer Support.
[/FONT]

You were incorrectly credited winnings due to a blatant price error in the Crystal Palace v Crawley match yesterday.

As per our rules we voided these bets and settled them at the correct price, which however left you with a negative balance of €1067.56.

As a goodwill gesture we have brought balance back to zero.

I apologise for any inconvenience caused.

buckfasterer

I got this email from them.

ncident ID: 671344
Hi Martin,

Thank you for contacting Paddy Power Customer Support.
Our rules state: 'We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of the announcing, publishing, or marking of prices, runners, times or result, despite every effort to ensure their accuracy. Paddy Power reserves the right to correct any obvious errors'

With regards to goodwill gestures in the past these do not affect whether we will apply a goodwill gesture in the future. If Crawley had beaten Crystal Palace your bet would have been settled as a losing bet, however, as Crystal Palace did win your bet was settled at the correct price. The decision on this will stand. I apologise for any inconvenience caused.
If you have any further queries please click here to avail of our Live Help
Kind Regards,
Daniel Chaplin
Paddy Power Customer Service

Eire-Dearg

No. PP have taken back my winnings, no goodwill gesture here

I'm in the "you'll get all the cash you withdrew as a gesture of goodwill" boat.

EDIT:

Just off with one of their CS - "The funds you withdrew have gone back to your bank. And yes you were returned to zero as a goodwill gesture".

I feel I'm now safe to assume that I DO have EVERYTHING I withdrew (she confirmed the amounts I withdrew and those were correct.)

buckfasterer

Eire-Dearg wrote: »

I'm in the "you'll get all the cash you withdrew as a gesture of goodwill" boat.

EDIT:

Just off with one of their CS - "The funds you withdrew have gone back to your bank. And yes you were returned to zero as a goodwill gesture".

I feel I'm now safe to assume that I DO have EVERYTHING I withdrew (she confirmed the amounts I withdrew and those were correct.)

Does that mean they took the funds off you then changed their minds?

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

Withdrew immediately after game last night to BOI Laser Card
Live help told me today that withdraws were ok and that balance has been returned to zero as good will gesture

Eire-Dearg

No. PP have taken back my winnings, no goodwill gesture here

buckfasterer wrote: »

Does that mean they took the funds off you then changed their minds?

No they couldn't take my funds off me by the time they had got to it. All they could do is negative my account with the amount that I withdrew - which is pointless for them because A) they're unlikely to get the money back and I will never be able to bet there again.

So they reset my account to €0.00 so that I have the ability to bet again.

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

Suppose we wont know for sure whats happening until Friday

TheJackAttack

No. PP have taken back my winnings, no goodwill gesture here

Eagerly anticipating Friday...............

Eire-Dearg

No. PP have taken back my winnings, no goodwill gesture here

I have no way of checking my balance unless I set up the online or phone banking thing. Wonder how long that takes....

inforfun

No. PP have taken back my winnings, no goodwill gesture here

Found this message in my account:


As you've no doubt already noticed, we screwed up royally during last night's Crystal Palace v Crawley Town Carling Cup game. We made a huge error with one of our prices and although it's within our rules to claim palpable error and take the money back, we're doing the decent thing and letting you hang on to the cash.

We've written it off, given the staff member involved the obligatory flogging and the upshot of it is the money is all yours to keep. Paddy Power won't be calling around to your house with Dog The Bounty Hunter to reclaim his cash. And just to reassure the more paranoid punters out there, your name hasn't been added to Paddy's list of enemies and you categorically WILL NOT be pursued further should you bet with Paddy Power in future.

Enjoy your winnings and all the best,

The team at Paddy Power

Only "regret" i have is that i left €22.50 in my account after withdrawing 350 which is gone now.

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

Eire-Dearg

No. PP have taken back my winnings, no goodwill gesture here

Shag it, should've put on more :pac:

Headshot

No. PP have taken back my winnings, no goodwill gesture here

ah man I wanted to meet dog the bounty hunter

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

So who exactly is getting paid and who isnt ?

Keano!

No. PP have taken back my winnings, no goodwill gesture here

Got the same message... so finally I can relax. Money is mine Turned 50 quid into 1550

Headshot

No. PP have taken back my winnings, no goodwill gesture here

I didnt get the message yet

Does it come up in the messages tab in your pp account?

inforfun

No. PP have taken back my winnings, no goodwill gesture here

Eire-Dearg wrote: »

Shag it, should've put on more :pac:

Earlier today i said that i basically only went on it for the fun of it. I was expecting the bets going void already during the game.

But then they settled the bets and i didnt know how fast to withdraw the money.

Edit: Headshot, yes it was in my account> messages

ft9

No. PP have taken back my winnings, no goodwill gesture here

Headshot wrote: »

I didnt get the message yet

Does it come up in the messages tab in your pp account?

Logout, close page, reopen and log in again

Headshot

No. PP have taken back my winnings, no goodwill gesture here

ft9 wrote: »

Logout, close page, reopen and log in again

no

Where is it suppose to be? In the messages tab?

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

I cant check PP until midnight tonight im sooo nervous

ft9

No. PP have taken back my winnings, no goodwill gesture here

Yeah the messages tab

colly_06

No. PP have taken back my winnings, no goodwill gesture here

I wanna meet the guy who screwed up and take him out, feel bad for him

Eire-Dearg

No. PP have taken back my winnings, no goodwill gesture here

Yeah click "Messages (0)" near the top.

€2,800 - thanks PP - nice doing business with you.

inforfun

No. PP have taken back my winnings, no goodwill gesture here

Headshot wrote: »

no

Where is it suppose to be? In the messages tab?

Top left corner where you have the buttons for My Bets, Betslip, Logout and messages.

Headshot

No. PP have taken back my winnings, no goodwill gesture here

hmmm no message in there yet.....

inforfun

No. PP have taken back my winnings, no goodwill gesture here

Not out to worry you but mine arrived 1hr15 mins ago.

Headshot

No. PP have taken back my winnings, no goodwill gesture here

pp have told me I dont need to worry im getting that good will gesture

PEACEBROTHER

No. PP have taken back my winnings, no goodwill gesture here

I can check my PP GRRRRRRRRRRRRRRRRRRRR

elefant

No. PP have taken back my winnings, no goodwill gesture here

Haven't heard anything about a goodwill gesture, but my account has gone from -900 back to zero. Wish I'd stuck 100 on it now

cup of tea

No. PP have taken back my winnings, no goodwill gesture here

when I was in live betting after a bet or three it limited my max bet to a 5er . Withdrew straight after k.o by laser.have been told I'm getting paid.

Derek!

No. PP have taken back my winnings, no goodwill gesture here

cup of tea wrote: »

when I was in live betting after a bet or three it limited my max bet to a 5er . Withdrew straight after k.o by laser.have been told I'm getting paid.

Did you make much off it?

cup of tea

No. PP have taken back my winnings, no goodwill gesture here

Derek! wrote: »

Did you make much off it?

2K +

Derek!

No. PP have taken back my winnings, no goodwill gesture here

cup of tea wrote: »

2K +

Nice one, I been told I'm gettin paid to but I'll believe it when I see it.
I believe it now

inforfun

No. PP have taken back my winnings, no goodwill gesture here

So do i :D

23AUG CR ADJUSTMENT 350.00

Thank you, PP. Thank you so much.

DeadSkin

No. PP have taken back my winnings, no goodwill gesture here

Withdrew to paypal account after the game & got onto live help & told the money's mine. I didn't receive the message folk here are talking about.
My PP account was reset to zero as a good will gesture....


Big shout to buckfasterer for posting it up, a few quid here for you or for charity, your shout, I'll PM you........

Headshot

No. PP have taken back my winnings, no goodwill gesture here

im with AIb and no money yet but id expect that tbh

Headshot

No. PP have taken back my winnings, no goodwill gesture here

Finally got that pp message

Dear HS,

You may have noticed that there was an error recently with one of the prices for your bet during the recent Crystal Palace v Crawley Town Carling Cup game.

Although it is within Paddy Power's rules to claim palpable error andsettle this market at the correct price, in this case we have made an exception and will allow you to hang on to the cash.

We have written the loss off as our fault, given the staff member involved the obligatory flogging and the upshot for you is that the money is all yours to keep.

Enjoy your winnings and all the best,

Paddy Power Customer Service

So happy

Superfint

No. PP have taken back my winnings, no goodwill gesture here

With Ulster bank, had a minus Balance on PP, went back to positive, no message still - am i the only one in this situation?

Hoping tomarrow to log in to my bank and see it there!

Derek!

No. PP have taken back my winnings, no goodwill gesture here

Superfint wrote: »

With Ulster bank, had a minus Balance on PP, went back to positive, no message still - am i the only one in this situation?

Hoping tomarrow to log in to my bank and see it there!

What time was it when you withdrew?

Warper

No. PP have taken back my winnings, no goodwill gesture here

Got 1770 in my Ulster Bank account today - SWEET

Feel like i should have put more on it but didnt want to be too greedy but savage spot to the guy who posted it

DeadSkin

No. PP have taken back my winnings, no goodwill gesture here

Howdy folks, I exchanged a couple of pm's with buckfasterer & he mentioned that for a charity the Donegal Hospice would really appreciate it.

Lets make it our good will gesture & donate some of our winnings.

If buckfasterer doesn't mind we can donate it in his name.

Here's the website http://donegalhospice.com/wp/

Click on Donate on the right side of the page. Donations can be made by paypal or credit card.

ft9

No. PP have taken back my winnings, no goodwill gesture here

Confirmation Number: 72D9571312418314D Placed on Aug 25, 2011
Purpose Donation
amount
My donation to the Donegal Hospice
Reference: Donegal Hospice €20.00 EUR
Total Amount: €20.00 EUR




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