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Does it take longer to get served in a shop these days?

  • 15-06-2011 11:11am
    #1
    Closed Accounts Posts: 1,571 ✭✭✭


    Or am i just unlucky,i could be buying a newspaper,and usually held up by some old biddy buying scratch cards out of the amount she won,or then asking for 40 cigs,then asking for something else...


«1

Comments

  • Closed Accounts Posts: 1,211 ✭✭✭Susie_Q




  • Closed Accounts Posts: 78 ✭✭Cocaine


    Old People truly are the scum of the earth. I agree OP


  • Closed Accounts Posts: 17,918 ✭✭✭✭orourkeda


    Or am i just unlucky,i could be buying a newspaper,and usually held up by some old biddy buying scratch cards out of the amount she won,or then asking for 40 cigs,then asking for something else...

    Old people are stupid and have no idea whats going around them sometimes.


  • Closed Accounts Posts: 170 ✭✭blodvyn


    Yes, yes and yes.

    On a side not do you ever have one item in your hand, say a bottle of water only for the person ahead of you to have a HUGE basket / trolley worth of food and not even let you go ahead.

    I always let people with 1-2 items ahead of me in a supermarket.


  • Closed Accounts Posts: 17,918 ✭✭✭✭orourkeda


    blodvyn wrote: »
    Yes, yes and yes.

    On a side not do you ever have one item in your hand, say a bottle of water only for the person ahead of you to have a HUGE basket / trolley worth of food and not even let you go ahead.

    I always let people with 1-2 items ahead of me in a supermarket.

    Hold on, You dont expect people to do the sensible thing do you?


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  • Registered Users, Registered Users 2 Posts: 177 ✭✭grumula


    being on the other side of the till is just as frustrating,
    there could be a queue 10 deep and the guy in front still thinks it's ok to break into his little freeform jazz songs!

    "give me ahhhhhhhm, ahhhhm, dum de dum dum, ahhhhm,
    skibbydeedooop, give meeeeeeeee, bum bum buuuuuuum , aaaahhhhhhm"

    YOU'VE BEEN LOOKING AT ME IMPATIENTLY WHILE I WAS AWAY FROM THE REGISTER WHY?


  • Closed Accounts Posts: 1,881 ✭✭✭JohnMarston


    You'll be old one day doing the same thing, and some young pup will be on boards or the future equivalent b*tching about you.

    I can bide my time at checkouts for elderly folk, but what gets me is people with credits cards, no fcekin cash, taking 5 minutes to complete their transaction! :mad:


  • Closed Accounts Posts: 4,296 ✭✭✭Frank Black


    It’s not just the oldies – was waiting to pay for my sandwich in the Spar this morning and woman in front (mid to late 20’s) after she paid for her stuff and got her change stood blocking the till while she arranged her change back into her purse and her purse and purchases into her handbag. Must have taken over 20 seconds while a queue of people waited.
    Would have loved to administer a solid kick to the arse and a “get the feck out of everyone’s way you selfish bint” – but society frowns on such behavior.


  • Posts: 31,118 ✭✭✭✭ [Deleted User]


    blodvyn wrote: »
    Yes, yes and yes.

    On a side not do you ever have one item in your hand, say a bottle of water only for the person ahead of you to have a HUGE basket / trolley worth of food and not even let you go ahead.

    I always let people with 1-2 items ahead of me in a supermarket.

    So do I, but the thing that is really annoying, are those who go to the express checkout with more than 10 items or whatever! :mad:

    I'd like it if there was a "service charge" for all items over the limit, that'll learn 'em.


  • Closed Accounts Posts: 1,571 ✭✭✭7sr2z3fely84g5


    grumula wrote: »
    being on the other side of the till is just as frustrating

    know how you feel,"yes can i have"

    Handing over the item,just before the money is handed over,customers mobile would ring,full convo begins while you wait for the money...


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  • Registered Users, Registered Users 2 Posts: 2,324 ✭✭✭Alter-Ego


    Ageism FTW!


  • Registered Users, Registered Users 2 Posts: 3,332 ✭✭✭Guill


    grumula wrote: »
    YOU'VE BEEN LOOKING AT ME IMPATIENTLY WHILE I WAS AWAY FROM THE REGISTER WHY?


    I was only checkin you out!


  • Registered Users, Registered Users 2 Posts: 900 ✭✭✭superfish


    I find they are even worse in the post office, 6 mile que of old bags all buying a single stamp and telling their life storys in detail


  • Closed Accounts Posts: 11,581 ✭✭✭✭TheZohanS


    Awe look at all the Benjamin Buttons slagging off old people...


  • Closed Accounts Posts: 6,543 ✭✭✭JerryHandbag


    I can bide my time at checkouts for elderly folk, but what gets me is people with credits cards, no fcekin cash, taking 5 minutes to complete their transaction! :mad:

    People who use credit cards to pay for something that could be paid for with a few coins from their pockets....especially when the card reader thing is faulty...and I'm in a rush. :mad:

    *rage slowly rising*


  • Closed Accounts Posts: 1,571 ✭✭✭7sr2z3fely84g5


    TheZohan wrote: »
    Awe look at all the Benjamin Buttons slagging off old people...
    not just the old,people who decide to arrange their bags on counter after being served or waiting for their kids to make up their minds!.


  • Registered Users, Registered Users 2 Posts: 12,851 ✭✭✭✭Skerries


    and people playing Space Invaders at the ATM
    what the hell are you pressing!? just take the money nearest to what you need and go!


  • Closed Accounts Posts: 9,873 ✭✭✭Skid


    Choose sweets, change sweets, chat to cashier about weather, looks in purse for lotto tickets, gives lotto tickets to cashier to check, usual joke about maybe next week, remember she needs scratch card, fumbles for laser card, gets pin wrong, tries again ...

    PAY AND GET OUT, I'LL HAVE A HEART ATTACK BEFORE YOU FINISH :mad::mad::mad:


  • Registered Users, Registered Users 2 Posts: 900 ✭✭✭superfish


    TheZohan wrote: »
    Awe look at all the Benjamin Buttons slagging off old people...

    we are of a different era and therefore know what not to do when im their age I personally will be locking myself indoors once I hit 60 as its unfair to be such a burden on society :D


  • Posts: 31,118 ✭✭✭✭ [Deleted User]


    Skerries wrote: »
    and people playing Space Invaders at the ATM
    what the hell are you pressing!? just take the money nearest to what you need and go!

    The more buttons you press the harder it is for the scammers to read your pin while shoulder surfing. :pac:


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  • Closed Accounts Posts: 1,571 ✭✭✭7sr2z3fely84g5


    *hold up the queue to ask for directions...


  • Registered Users, Registered Users 2 Posts: 177 ✭✭grumula


    Skerries wrote: »
    and people playing Space Invaders at the ATM
    what the hell are you pressing!? just take the money nearest to what you need and go!

    or them eejits who take 20 minutes to make a transaction, only to put their money away, put the card back in, and start again.:mad:


  • Registered Users, Registered Users 2 Posts: 24,257 ✭✭✭✭ejmaztec


    *hold up the queue to ask for directions...

    You'll just have to get to the shop earlier, or shove the old fogies out the way (a flying rugby tackle usually does the trick).


  • Registered Users, Registered Users 2 Posts: 25,775 ✭✭✭✭kfallon


    The credit/laser card business is really annoying but does anything beat this:

    Standing at the bus stop, bird in front of you in the queue. Waiting 5 minutes for the bus to arrive. Bus doors open, she gets on and only then does she get her purse from her bag and start looking for change for the fare! "You've been standing at the stop for 5 minutes, why didn't you get your change ready then you dizzy cuntbox!!!" :mad:

    Oh it does my nut....every time!!! :rolleyes:


  • Registered Users, Registered Users 2 Posts: 43,037 ✭✭✭✭SEPT 23 1989


    Aul ones who Q up KNOWING they will need to get their money out to pay for the goods and then wait till the shop assistant has scanned everything,and then decide to go looking for their purse:mad:


  • Closed Accounts Posts: 1,881 ✭✭✭JohnMarston


    Worked in retail (checkouts and floor) while in college, lemme give you a hint: Don't bother making idle small talk with checkout people. They appreciate you wanna be nice but they're almost always not interested.
    Especially if there are people behind you, you're not helping.


  • Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    No. People just expect things to be quicker nowadays.


  • Registered Users, Registered Users 2 Posts: 202 ✭✭chloek


    No. people just have no patience any more.


  • Closed Accounts Posts: 27,252 ✭✭✭✭stovelid


    No - you're just rationalizing your extreme impatience by means of specious era metaphors.


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  • Closed Accounts Posts: 4,296 ✭✭✭Frank Black


    Aul ones who Q up KNOWING they will need to get their money out to pay for the goods and then wait till the shop assistant has scanned everything,and then decide to go looking for their purse:mad:


    I gotta admit this drives me mental - especially when they stare blankly into space when the shopping is being checked through and don't even bother starting to bag it up, oh no, they wait until cashier tells them how much it is - cue 30 second fumble for money/card, then pay for item, get change and then start (slowly) putting stuff into thier bags. Meanwhile, cashier has started checking your stuff through so it starts getting mixed up with dizzy bint's stuff.
    Jesus give me patience!:mad:


  • Registered Users, Registered Users 2 Posts: 21,798 ✭✭✭✭Mushy


    chloek wrote: »
    No. people just have no patience any more.

    This exactly.

    I was given out to by a customer today for allowing someone to jump the queue. This was the same customer who allowed the people in front of her. Some patience never goes amiss.


  • Registered Users, Registered Users 2 Posts: 48 Paxmanwithinfo


    What is annoying as a customer is when you ask upfront for a bag but only get it as the last item is scanned through or when the assistant is reminded that you require a bag. In this instance, I always take as long as necessary to put my shopping in a bag. It appears to really annoy the shop assistant. Why, I will never know. This is a a very regular occurence.

    Recently, my daughter aged 2.5 who has severe allergies, exhibited the signs of the onset of an extreme reaction when consuming foods she shouldn't have in a restaurant. I knew there was a Pharmacy about 3 minutes from the restaurant and ran to it to pick up antihistimines in suspension.

    There was a very large queue in the chemist so I went up to one of the many tellers and explained my predicament. She told me to get back to the end of the queue whichc I duly did even after explaining my particular urgent scenario. It was only when the person next in line figured out the situation that she let me go ahead and the the particular teller shock her head at me and tut-tutted ina "some people" way. Thankfully I got what I needed and was able to administer it in time but I was so in shock that I never did follow-up with the chemist... I think I will now!

    So times you gotta think beyond lines, frustration and politeness...


  • Closed Accounts Posts: 1,881 ✭✭✭JohnMarston


    chloek wrote: »
    No. people just have no patience any more.

    You're implying people had more patience before, or at least people have lost the capacity to be patient.


  • Closed Accounts Posts: 19,969 ✭✭✭✭mikemac


    People who chat on the mobile phone while they are being served and hold up a dismissive wave to the shop assistant like "I'm talking here" should be taken outside and thrown under the next lorry :mad:


  • Registered Users, Registered Users 2 Posts: 177 ✭✭grumula


    mikemac wrote: »
    People who chat on the mobile phone while they are being served and hold up a dismissive wave to the shop assistant like "I'm talking here" should be taken outside and thrown under the next lorry :mad:

    when they come to my till on the phone, i make sure to ask them several questions about their purchase in as low a voice as i can manage.
    they get so indignant that they eventually hang up to abuse me,
    by which time i'm shouting "WHO'S NEXT THERE PLEASE?"


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  • Registered Users, Registered Users 2 Posts: 821 ✭✭✭temply


    This really annoys me. Theres an aul one that goes into Dunnes each morning and if she's ahead of me in the queue I could cry - takes FOREVER and holds up everyone - she knows shes doing it too the boot


  • Registered Users, Registered Users 2 Posts: 3,938 ✭✭✭mackg


    What is annoying as a customer is when you ask upfront for a bag but only get it as the last item is scanned through or when the assistant is reminded that you require a bag. In this instance, I always take as long as necessary to put my shopping in a bag. It appears to really annoy the shop assistant. Why, I will never know. This is a a very regular occurence.

    Recently, my daughter aged 2.5 who has severe allergies, exhibited the signs of the onset of an extreme reaction when consuming foods she shouldn't have in a restaurant. I knew there was a Pharmacy about 3 minutes from the restaurant and ran to it to pick up antihistimines in suspension.

    There was a very large queue in the chemist so I went up to one of the many tellers and explained my predicament. She told me to get back to the end of the queue whichc I duly did even after explaining my particular urgent scenario. It was only when the person next in line figured out the situation that she let me go ahead and the the particular teller shock her head at me and tut-tutted ina "some people" way. Thankfully I got what I needed and was able to administer it in time but I was so in shock that I never did follow-up with the chemist... I think I will now!

    So times you gotta think beyond lines, frustration and politeness...

    If they don't immediately hand you the bag just say can I get the bag now, as opposed to standing there stewing and waiting for your opportunity to be a dick to them and everyone in line because of a simple mistake.


  • Registered Users, Registered Users 2 Posts: 361 ✭✭silverspoon


    Worked in retail (checkouts and floor) while in college, lemme give you a hint: Don't bother making idle small talk with checkout people. They appreciate you wanna be nice but they're almost always not interested.
    Especially if there are people behind you, you're not helping.

    I wouldn't say that, I work in retail and much prefer customers who try to be friendly; a transaction takes the same amount of time either way. Don't ever tell anyone not to be friendly and chatty, they're the customers that make having to deal with d!ckheads a little more bearable!


  • Registered Users, Registered Users 2 Posts: 48 Paxmanwithinfo


    MackG - I am never a d*ckhead to the assistant. I simply want a more efficient approach in the first instance as there is very little counter space and I am trying to speed things-up. The point I am making is that even when I ask repeatedly (nicely) for a bag upfront I get the "you must be a crazy person" look and a very pained approach to actually giving me the bag upfront. Damned if you do damned if you don't. That is not how a customer should be teated. There are numerous shops now that I do not frequent as a result of this attitude. It is shop assistant's not using their brains and not engaging in the process efficiently. I am tryting to have a balanced discussion here. Retail asistants though usually very efficient can sometimes miss the point...

    Don't characterise my pre-calculated friendly and efficient approach for d*ck-headeness. You are mistaken and rude. The comment may reflect more on you and your approach.


  • Registered Users, Registered Users 2 Posts: 4,586 ✭✭✭sock puppet


    mackg wrote: »
    If they don't immediately hand you the bag just say can I get the bag now, as opposed to standing there stewing and waiting for your opportunity to be a dick to them and everyone in line because of a simple mistake.

    You mean interact normally with other people:eek:


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  • Registered Users, Registered Users 2 Posts: 48 Paxmanwithinfo


    Exactly my point Sock Puppet - interact normally with other people and meet the customer request normally and in a friendly and efficient manner apologising for any mistake if necessary.


  • Registered Users, Registered Users 2 Posts: 4,586 ✭✭✭sock puppet


    Exactly my point Sock Puppet - interact normally with other people and meet the customer request normally and in a friendly and efficient manner apologising for any mistake if necessary.

    It's just a mistake though. It's wrong and the workers should be doing better but that kind of passive-aggressive response solves nothing.


  • Posts: 3,505 ✭✭✭ [Deleted User]


    I have to say, having worked in a shop that a lot of tourists came into, Spanish/Italian customers seem to generally be lacking in the having-your-money-ready category. Of course this is less likely to be a cultural thing, and more likely to be a case of holiday mentality. And it wasn't everyone either, just some.

    The amount of times I'd have everything scanned through and bagged for them, and only having told them the price would they put their bags up on the counter, then fish for their purse, and then having found the purse would they start fishing for their change. Then once they got everything paid for, they'd put their change back in their purse, purse back in their bag, then try to put their purchases in their bag, removing stuff from their bag, swapping stuff with their friends' bags, trying to make room, even though the stuff was originally in a bag anyway. Ridiculous.

    Soccer moms were frequent offenders too, but I'd give them leniency for having to deal with their kids at the same time. Lost some of that leniency after a while when I realised they were 99% of the complainer demographic.


  • Registered Users, Registered Users 2 Posts: 3,992 ✭✭✭Korvanica




    Love what he ends up buying in the end LOL...


  • Registered Users, Registered Users 2 Posts: 48 Paxmanwithinfo


    But I am not being passively aggressive - simply quietly annoyed.


  • Registered Users, Registered Users 2 Posts: 3,938 ✭✭✭mackg


    MackG - I am never a d*ckhead to the assistant. I simply want a more efficient approach in the first instance as there is very little counter space and I am trying to speed things-up. The point I am making is that even when I ask repeatedly (nicely) for a bag upfront I get the "you must be a crazy person" look and a very pained approach to actually giving me the bag upfront. Damned if you do damned if you don't. That is not how a customer should be teated. There are numerous shops now that I do not frequent as a result of this attitude. It is shop assistant's not using their brains and not engaging in the process efficiently. I am tryting to have a balanced discussion here. Retail asistants though usually very efficient can sometimes miss the point...

    Don't characterise my pre-calculated friendly and efficient approach for d*ck-headeness. You are mistaken and rude. The comment may reflect more on you and your approach.



    Just because your being polite does not mean your faultless, I apologise if my post seemed harsh no offence was meant, but as was ponited out your response solves nothing. If you are that interested in efficiency I don't see why you are delaying everyone in the queue to make your point.

    If you are asking repeatedly for a bag up front and it is not given to you then there is a problem but the impression of events in the first post I quoted and in your response are very different.
    But I am not being passively aggressive - simply quietly annoyed

    It would be better to just point out to the assistant your feelings, if you say it directly it avoids the same situation in the future, they may give out about you when you leave but do you really care


  • Registered Users, Registered Users 2 Posts: 48 Paxmanwithinfo


    Thank you for the apology. I don't uncessarily hold-up the queue (I only take as much time as necessary as stated in the initial post) but I am made to feel that I do because things haven't happened as I had planned they would - through no fault of mine. I am actually a very polite person and simply want a better approach which more often than not doesn't happen. But the assistant never seems to care or consider the more appropriate sequence of events. When I do make my feelings known there is rarely engagement or apology just a bonhomie with the waiting queue.

    I know that is a pathetic bug bear in many regards but I wanted to put forward an example of where a queue might appear to be unecessarily held-up but the culprit may not actually be the customer.

    My initial post though created in the heat of the moment reflects all of what annoys me about this very common avoidable occurence where the assistant doesn't think / act as politely requested causing a backlog...

    Small beer I know but Boards is the place to vent one's spleen and hopefully make people reflect (on topic).


  • Registered Users, Registered Users 2 Posts: 1,533 ✭✭✭RichT


    Two things that drive me batty in my local village shop.

    1. The person that starts checking out their goods.... and then fecks off to do the other half of their shop :mad:

    2. When paying for your goods you place cash into the assistants hand, and whilst waiting for your change you gather up your 'bits' and place your hand out to receive your change only to see it slapped down on the counter, making you have to put down your 'bits' so you can collect your change.:mad::mad:


  • Registered Users, Registered Users 2 Posts: 821 ✭✭✭temply


    People who stand with their hands hanging watching the shopping being put through the till, who do not have the skills in which to start packing their messages, once scanned, and who leave it till the end, after spending 5 minutes counting out their coppers, or else rummaging for their purse in ther bag.

    That drives me mad. :mad:


  • Registered Users, Registered Users 2 Posts: 9,717 ✭✭✭YFlyer


    mikemac wrote: »
    People who chat on the mobile phone while they are being served and hold up a dismissive wave to the shop assistant like "I'm talking here" should be taken outside and thrown under the next lorry :mad:

    Worse still are people who decides to make a phone call while they are in the queue. Have often seen some plebs do that when they are getting on the bus to pay.


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