Vodafone Broadband Outage?

Leprechaun77

Anybody else having major issues with Vodafone BB tonight (as opposed to the usual rubbish that you have to put up with). My speed is down from 7mb to 0.03mb.....cannot get through to Vodafone as per usual. No other mention of it on here so just wondering if it was just me?

n97 mini

Leprechaun77 wrote: »

Anybody else having major issues with Vodafone BB tonight (as opposed to the usual rubbish that you have to put up with). My speed is down from 7mb to 0.03mb.....cannot get through to Vodafone as per usual. No other mention of it on here so just wondering if it was just me?

Yes. Some sites fine, others not loading or loading very slowly. Speedtest.net won't load for me.

KERSPLAT!

n97 mini wrote: »

Yes. Some sites fine, others not loading or loading very slowly. Speedtest.net won't load for me.

Same, went to magnet speed test n got normal results. Xbox is on the blink, not sure if its VF or XBL :mad:

Leprechaun77

I got some good speedtest readings over the last day or so, but it seemed really slow. The site barely loads now....ah well, I'll have to make do with the 3G for now.

jozi

Not just me then, what a nuisance was about to watch a movie and it won't stream, youtube is fine though In cavan if it matters

n97 mini

One of the sites loading veerrry slowwwly is www.independent.ie -- try this image. Loads like I'm on dialup (and 14.4k at that!)

http://www.independent.ie/multimedia/archive/00901/granny_indo_901467c.jpg

Funkyzeit

Yip same here. Very hit and miss. Speedtest amongst other sites won't load but I can ping it fine.

I'm based on Carrigaline

Gerard93

My Vodafone at Home Broadband is out for 2 weeks exactly today, was very reliable until 2 weeks ago and just went. Getting no where with Vodafone support, despite phoning them daily

Pullin my hair out at this stage don't know what to do any suggestions???

My Contract is up in July but since they are not providing a service at the moment can I claim the contract void ?? Very annoyed.

Leprechaun77

Ye, that's strange. I am getting a 32ms ping, 0.03mb download and a 0.50mb upload. Muppetry of the highest order.

jeffk

My Eircom stopped working mysteriously, im guessing they cut me off before vodaphone changed me over. Im using an Eircom router and not officially on Vodaphone but it connects and works with their log in details and I am having terrible speed issues.


I do a Eircom and Speedtest.net and get around 11Mbps, they I try and download something and I’m lucky if I get 1-2Mbps. The speeds seem to be going up and down like a yo yo, even if I load up say 4 downloads it won’t hit the 11Mbps or around that.

Ciaranpm

Speedtest.net not working here in Wicklow - a certain well known social net wofking site taking ages to load!!!

jeffk

Gerard93 wrote: »

My Vodafone at Home Broadband is out for 2 weeks exactly today, was very reliable until 2 weeks ago and just went. Getting no where with Vodafone support, despite phoning them daily

Pullin my hair out at this stage don't know what to do any suggestions???

My Contract is up in July but since they are not providing a service at the moment can I claim the contract void ?? Very annoyed.

Have you tried selecting new customer option, give them your number and explain to them what's going on and you would like to be put through to the cancellation department?

Juicy432

My bb is pinging over 700 and even into the 1000's for the last two days it's not the first time that this has happened.

jeffk

Seems the already super slow broadband support line will be even busier tomorrow.

The way its looking im cancelling and going back to Eircom while I still have some chance.

Gipo3

Funkyzeit wrote: »

Yip same here. Very hit and miss. Speedtest amongst other sites won't load but I can ping it fine.

I'm based on Carrigaline

Same here today for me, in Sligo

NinjaTruncs

vodafone.ie is also down so they could be having issues with their network.

PauloMN

Same problems here in Meath, must be a DNS issue, boards.ie is fast but I'm having issues with plenty of other sites including FB. Been like this since I got home around 6pm. Got on to speedtest.net earlier ok, but not now.

monster1

Vodafone mobile broadband is not working properly either, speed test works [URL="[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/1313875848.png[/IMG][/URL]"][/url]

but it is taking me ages to open pages, and i cant download anything, but youtube seems to work..

Juicy432

http://www.speedtest.net/result/1313884238.png


I bet no one's is as bad as mine. This is vodafone home bb from Carlow.

ConCoBar

Yeah it's ridiculous! I can't get on anything properly. Some sites load up in no time but others take about 10 minutes! You'd think they'd let us know and keep us up to date.

seanybiker

Same here in Waterford. Some sites just didn't bother load while others shot up really quick. Was downloading at 3kbps earlier.

RonMexico

Same here in Clare - it's banjaxed.

tippboi

same here in nenagh in tipp.. some sites load fine, others dont.. been like this for over a week.. i rang them and they told me its fine must be a wireless issue.. plugged in a cable and its still the same.

jozi

Could it possibly be the network thats in trouble, seems like anything outside of Ireland is loading incredibly slow.

Calebmcd

Its seems it only started today. Been fine up to today. Now i cant use it at all.
Have to use my O2 mobile broadband instead of My Vodafone 8mb.
Thought it was my PC.

lockers55

Same position here some websites load others don't. Tried open dns and still have the same issue.

callaway92

yup, same in South Tipp.

Facebook isn't working..only top of the page is loading... so so annoying, and way too much of a regular occurrence for my liking. . .

hinault

callaway92 wrote: »

yup, same in South Tipp.

.

Ditto here in North Tipp as well.

I've never had a problem with Vodafone broadband until 15.00hrs today.
Can't open a lot of media websites.
Boards is the only site that i can access.

Rockery Woman

I thought it was just me having problems with the Vodafone Broadband. I can log in to Facebook but the page wont come up!
Im in Co Wexford
No problem with Boards though, or Google

hinault

I reckon we'll get some b/s excuse from Vodafone blaming the wind for this outage.

That's assuming one of us can get through to Vodafone:mad:

Methionine

Same here in Meath, Vodafone BB, able to access most Irish sites no problem, sites outside of Ireland not a chance.

callaway92

seems to be ok now on everything

lockers55

confirmed back up working. Yipeee

hinault

Up and running here as well.

Calebmcd

working now time for bed

jozi

All seems fine here this morning also

Gerard93

jeffk wrote: »

Have you tried selecting new customer option, give them your number and explain to them what's going on and you would like to be put through to the cancellation department?

Thanks Jeffk for reply, phoned them this morning so Customer service Rep asked me to stiick with them today until they investigate and see if they can rectify today.

jeffk

Gerard93 wrote: »

Thanks Jeffk for reply, phoned them this morning so Customer service Rep asked me to stiick with them today until they investigate and see if they can rectify today.

No worries you’re welcome.



Yes they are not keen on letting people go easily, but what I would do is give them time within reason and they say look I’ve tried your way and it doesn’t work. So they can’t say you didn’t do this or you didn’t do that.



Most of the time they’ll have a protocol of try this or replace that and after that they’ll have to say to a supervisor or manager it can’t go any further. Then hopefully they play ball.


I found most of the Vodafone staff to be helpful; it’s the system on the phone line and after company policies that I question.

monster1

It appears it is down again, sick to the teeth of Vodafone!!! down for anyone else?

jeffk

Working as it should here!

monster1

It is doing the same as it did last night, not loading up pages fully, and taking an age to load.

mcgovern

I'm getting the same symptoms again today.

PauloMN

mcgovern wrote: »

I'm getting the same symptoms again today.

Same here, just started happening again. All was fine this morning. Poor from Vodafone.

n97 mini

monster1 wrote: »

It is doing the same as it did last night, not loading up pages fully, and taking an age to load.

Same here.

jozi

Happening again for me also

Leprechaun77

My BB is down again also. I called Vodafone tech support and they said they had no other reports of similar problems. I'm calling BULLSH1T on this one. It also appears that they are unable to check what is wrong as their system is currently down. ........"maybe if you call back in an hour or two, we might be able to check what the problem is.....I have been here all week and I've heard nothing about any outages or problems". How ironic is it that a customer calls about a fault, they deny they have had any problems, and when asked to check the line, they say THEIR system is not working. COMICAL stuff!

mcgovern

Called customer care, and their systems are down too, so they can't check your account, give you any details or basically do anything. They are looking to have it back up in the "next few hours"....

Edit: They admitted that there was a problem yesterday, for a little while, and only in the evening.... Not interested in hearing that a lot of users are complaining of the same thing.

Methionine

Yep, has started acting up again.

n97 mini

Turning into yet another reason for me to leave Vodafone...

mcgovern

Seems to be working again at the moment.

PauloMN

Yep, back here now also. (For the moment!)