Can't log into my email!

Laydee

It just says Authentication Failed. I've entered the correct username and password, what could it be?

IrPsych2011

I'm having the same problem. :mad:

Attol

Clear your browser's cookies, close it then try again.

IrPsych2011

I've done that, but for some reason it is saying that my username & password don't match - they are fine elsewhere in college.

I have it set up to forward the e-mails to my Windows Mail, but I'm trying to set it up so that I can operate the DCU a/c from Windows Mail (thesis time - they are fussy where we send e-mails from)!

I've followed the set-up instructions and it is fine until I try to sign in.

Tree

if you're using another mail client and want to use imap/pop3 you'll have to go into the email account from the web and go to settings to activate it.

IrPsych2011

Yep, have done that too. POP activated.:(

IrPsych2011

Enabled POP
Configured e-mail

Incoming server: POP3
Incoming Mail: pop.gmail.com
Outgoing Mail: smtp.gmail.com
Incoming server: added username & password
Gives option to logon using:
Clear text authentication (default)
Secure password authentication
Authenticated POP (APOP)
(I've tried all the above)
Outgoing server: Clicked 'server requires authentication
Outgoing port: 465
Incoming port: 995

Settings saved and when I then try to contact the DCU a/c I get the login box - Incorrect password entered.

Guess I'd better get on to the college techies.

Thanks for the suggestions.

niamhzie

i'm not claiming to be a techie or anything, but for reason, if you go to your browsing history and find dcumail, it works - a lad in my class discovered this during the mail-outage when it was snowing.

IrPsych2011

Eeek! Don't mention snow & mail-outages!
Thanks Niamhzie.
I didn't have any joy with that approach either BUT - eureka!
I finally found a page on the DCU site that made sense (that site has got to be the least userfriendly site ever created! :mad:).
Anyhow - here's the link for those of you who may follow with a similar affliction: http://www.dcu.ie/iss/dcuapps/FAQ/gmail.shtml
& click on 'Why do I need 2 passwords?'

It seems that going into the e-mail via POP we need to use our full e-mail addy as our username, despite using the shortform username that we use when accessing e-mail via the DCU site.

Clear? Of course it is! *totters off to start a PhD in e-mail techy stuff*.

Thanks everyone for your suggestions.

IrPsych2011

Ha ha! Last post should read 'techie stuff', but I actually like techy - Dr Freud would be proud.