2007 Hyundai Santa Fe Flywheel Problem.

deandean

The car is a 2007 Hyundai Santa Fe, 2.2 Crdi, 2WD with 54,000Km on the clock.

Sudden loss of transmission, rattling sound – no drive. Left stranded.

Dealer says the Dual Mass Flywheel has failed; he has heard of this happening before on this car; sorry but the car is outside of warranty and it's a two grand repair.

Very disappointed at failure of a critical component in a car so young.

Has anyone else had this problem with a Santa Fe?

And has anyone managed to get a just-out-of-warranty goodwill repair from Hyundai?

Thanks.

furtzy

Not sure on Hyundai but Opel covered the labour and 50% on parts when they replaced my DMF on my old Vectra and it was well out of warranty

Is the dealer you went to the same dealer as you purchased it from? The dealer should at least make some effort to get good will on this

How long out of warranty is it?

crosshair1

deandean wrote: »

he has heard of this happening before on this car

You bet he did, I'd be surprised if he didnt carry one in stock!!
Becoming a very common problem on these but usually there's a very slight vibration evident for a while before it fails.

unkel

deandean wrote: »

Has anyone else had this problem with a Santa Fe?

Yup my neighbour had exactly the same problem on his '07 Santa Fe last year. Just over 3 years old so outside of warranty. Flywheel, timing belt and a yearly service set him back €2,500 at the dealer.

Scandalous if you ask me, even for a crappy cheap Korean car. I bet Toyota would have fixed it free of charge.

DublinDilbert

deandean wrote: »

he has heard of this happening before on this car.

As poster above says, that's a standard response to any known issue. Play dumb and hope you'll pay the 2K like everyone else its happened to. I guess from their point of view, he's hardly going to turn around and say yea it happens all the time with these, the design/quality is very bad...

All manufactures do it. The odd time you'll get a guy in the parts department tell you how many of a particular part they've sold/used.

Nissan doctor

As said, alot of the new model santa fe's are suffering from premature DMF failure.

When did the Hyundai 5 year/100k warreny start? The last one I did was an 07 with 94k but the customer said Hyundai wouldn't cover it.

Toulouse

My Dad owns a 2008 Hyundai Santa Fe 2.2 Crdi 4WD which when the fly-wheel went last year had only 24000kms on the clock. It was 2 years into the warranty and Hyundai covered the cost of repair.

However this year the Santa Fe failed it's DOE. Front left ball joint was faulty. Only 33000kms on the clock. Contacted Hyundai garage where purchased and they informed him it was 15 days over the 3 yr/100000km guarantee and would not cover repair even though it only has a third of the milage guaranteed on it.

Thinking about buying a Hyundai? Think again.
So OP I strongly doubt you will get a just-out-of-warranty goodwill repair from Hyundai.

Nonoperational

That's an amazingly low mileage for the flywheel to go at. Even the much maligned VAG flywheels get to 100k km or so most of the time.

andyseadog

Hyundai garage where purchased and they informed him it was 15 days over the 3 yr/100000km guarantee and would not cover repair even though it only has a third of the milage guaranteed on it.

well, it was over the 3 years so they had every right to refuse, they aren't a fix your car for free charity :pac:.

having said that, there usually is an unofficial grace period of some sort, if you were a good customer of the garage through servicing/ sales then im surprised they done nothing at all for you.

or were you just returning for warranty work?

veetwin

Brother has a 2008 Santa Fe commercial. The flywheel went at 98K Kms two days before the warranty ran out! (2 yr warranty on commercials) Hyundai had to do the necessary but had it gone three days later I wonder what would have happened.

Captain Slow IRL

Toulouse wrote: »

........... Contacted Hyundai garage where purchased and they informed him it was 15 days over the 3 yr/100000km guarantee and would not cover repair even though it only has a third of the milage guaranteed on it.

Thinking about buying a Hyundai? Think again.
So OP I strongly doubt you will get a just-out-of-warranty goodwill repair from Hyundai.

The warranty states "whichever comes first", so technically it would have been out of warranty. Most manufacturers are like this, it shouldn't be a single reason not to buy a car.

@Op, you should try contacting Hyundai directly and telling them exactly how displeased you are that such a catastrophic failure of a major component, etc. and see if they will do anything to accomodate you.

When you do get the flywheel sorted, you'll need to get a software update to preserve the new flywheel - AFAIK, the update reduces power slightly to lessen the impact on the flywheel.

francie82

hi all, im an owner of a 2007 commercial santa fe that has done no hard pullin or hard work in general. im a 5 min drive from work.I purchased mine second hand over a year ago. Before i purchased it privately the previous owner had a fault with the air con rectified under the warranty and the garage also agreed to replace the fly wheel even though it had not failed or was in need of replacement. A year on and over 20,000km driven I tink the fly wheel is fecked. What rights do i have? This is a disgrace....consumers are spending a minimum of 30k on a hyundai and its clearly not fit for the simple purpose of every day driving as the fly wheel is obviously a fault in the majority of vehicles. I know 2 others with santa fes and they have encountered the same problem.1-- the jeep was out of warranty but the dealer in dublin agreed to replace it for free as a good will gesture as they hav purchased many hyundais off this garage. 2-i have a friend whos fly wheel has failed after just 45k and the garage has point blank refused to replace it. He has contacted the state agencies regarding his consumer rights and they have advised him to follow it up.Overall id like to say that this is a joke,,,,,every Santa fe owner i know is having to deal with this problem.....not good enough. what should i do....Id say Hyundai are out the door with this fault........there should be call backs on these...a disgace...

unkel

It's a disgrace alright

francie82 wrote: »

What rights do i have?

Pretty much none I'm afraid

Unless you can get together many owners with the same problem and start some sort of lobby group.

francie82

lobby group sounds good....any advice on forming one.....anyone?

kona

Thats mental, has there been any studies done on the DMF and all the failures?, the sheer amount of these all failing all across the different brands makes me think, god forbid accusing somebody of being a **** driver, but could it be that people are not using them properly? perhaps riding the clutch or doing too many hard starts as opposed to pulling away smoothy?

Nissan doctor

LUK flywheels are the ones with all the failures as fas as I can see. Valeo make them for some manufacturers(peugeot etc) and they don't give trouble.

Also the Japanese made LUK flywheels don't fail so its obviously a quality control issue in the european made ones.

shamwari

Not the first time I've heard criticism levelled at LUK either. :rolleyes:

only a make I've used once, and won't use again.

Carawaystick

deandean wrote: »

The car is a 2007 Hyundai Santa Fe, 2.2 Crdi, 2WD with 54,000Km on the clock.

Dealer says the Dual Mass Flywheel has failed; he has heard of this happening before on this car; sorry but the car is outside of warranty and it's a two grand repair.

Thanks.

Sale of goods and supply of services act - goods must be of merchantable quality. A normal vehicle should get to 200k km without the flywheel breaking, it's not a wear item. So the merchant i.e. dealer who sold you the car is on the hook, not hyundai. A warranty is from the manufacturer and is above and beyond your consumer rights.

francie82

thats great...just wat i wanted to hear. And how would i exercise this right.....if a dealer fails to acknowledge my rights.

unkel

Carawaystick wrote: »

Sale of goods and supply of services act - goods must be of merchantable quality. A normal vehicle should get to 200k km without the flywheel breaking, it's not a wear item. So the merchant i.e. dealer who sold you the car is on the hook

Good luck convincing a judge of that

I agree that the flywheel is not a wear item so should be covered by the manufacturers warranty. But expecting the DMF (a moving part) to be covered by the dealer outside of the 3 years manufacturers warranty because the car was not of merchantable quality is expecting too much imho

I'd expect goodwill from dealer / manufacturer if it happened just outside of warranty. I'd expect a big gesture, if not everything covered, then maybe labour? Unfortunately, Hyundai gives their customers the two fingers here

Nissan doctor

Its very easy for them to get around failed DMF's. LUK specify that a DMF is designed to last the life of 2 clutches under 'normal' conditions. Of course there is no definition of what these normal conditions are.

Flywheels have never been a service item and solid flywheels would only ever wear with very high mileage or if damaged by heat stress from a spinning clutch.

DMF's are a moving mechanical part and as such will wear but its how fast they are wearing and how expensive they are to replace that is the main issue. I have yet to test a LUK DMF(freeplay and tilting angle) when changing a clutch that was within the specs set by LUK themselves. The best I've got has been at the max tolerance, so would not have lasted the life of the clutch I was fitting.


IMO its yet another technology, like runflat tyres, pushed into the market by the large German car brands on the pretence of giving benefits to the customer when in fact they just end up causing more difficulty and expence.

Quayman

I have just got a price of over €2,000 to do the job with goodwill reducing it to €1,800.

These flywheels fail all over the brand ranges, Ford Transits are the same I hear.

They are basically cheaper to make as Dual Mass Flywheels, but they still charge a fortune. It also requires the gearbox to come out and replace Flywheel and full clutch.

Dunno where a lobby group would target its efforts on this one. Even a new one can fail in a short period - make sure you get a written warranty on the new one when its fitted.

rugbyman

I know a fellow who can supply you a DM flywheel, remanufactured, with warranty,for 1100 inc vat.
he reckons under 200 will pay the labour.
Pm me if interested

Rugbyman

Quayman

Hey rugbyman
I have already booked into the dealer as I am on the road 5-6 days per week and need replacement motor. Thanks for the tip anyway.

Dionsa

Hi peeps, im new around.
from South Africa, DMF damage. Cost of a new one is +-R30 000.00. then the clutch and pressure plate. no warranty :-(
Has anyone ever fixed their DMF instead of replace.

Any advice.

-Corkie-

Dionsa wrote: »

Hi peeps, im new around.
from South Africa, DMF damage. Cost of a new one is +-R30 000.00. then the clutch and pressure plate. no warranty :-(
Has anyone ever fixed their DMF instead of replace.

Any advice.

They cannot be fixed OP.

Dionsa

-Corkie- wrote: »

They cannot be fixed OP.

ok, can i atleast change the flywheel to the old single type.

-Corkie-

Dionsa wrote: »

ok, can i atleast change the flywheel to the old single type.

I wouldnt recomend that tbh. Am I correct in saying thats nearly 3000 euros for the DMF????:eek:

Dionsa

-Corkie- wrote: »

I wouldnt recomend that tbh. Am I correct in saying thats nearly 3000 euros for the DMF????:eek:

thats correct....i need to rob a bank..i wonder if it wouldnt be cheaper to import

-Corkie-

Dionsa wrote: »

thats correct....i need to rob a bank..i wonder if it wouldnt be cheaper to import

Definitley. You will get one for 1100 euro here. A poster above called Rugbyman knows a contact for them.

Dionsa

-Corkie- wrote: »

Definitley. You will get one for 1100 euro here. A poster above called Rugbyman knows a contact for them.

Thanks i sent pm already to him.
Everything in SA is a rip off, Toyota in made here, but sells cheaper elsewhere..:mad:

-Corkie-

Dionsa wrote: »

Thanks i sent pm already to him.
Everything in SA is a rip off, Toyota in made here, but sells cheaper elsewhere..:mad:

Thats true. We export a lot of trucks down there and get fantastic prices for them as opposed to selling them here.

Plug

Dionsa wrote: »

Thanks i sent pm already to him.
Everything in SA is a rip off, Toyota in made here, but sells cheaper elsewhere..:mad:

Cheered my day up I thought we were the only people getting ripped off:p

finbarrk

This puts me off buying a Santa Fe anyway.
No such problems with the Outlander. It's a 07.

Dionsa

finbarrk wrote: »

This puts me off buying a Santa Fe anyway.
No such problems with the Outlander. It's a 07.

If i only knew:mad::mad:

SilverBell

Dionsa wrote: »

ok, can i atleast change the flywheel to the old single type.

yes you can do that. I worked in a garage in Nepal where the dual flywheels failed on two Toyota Lancruisers with the 4.2 HZJ engine. We replaced both with locally sourced aftermarket solid flywheels. Toyota were too expensive for a replacement flywheel, and the warranty wasnt valid for some reason...cant remember.

Dionsa

SilverBell wrote: »

yes you can do that. I worked in a garage in Nepal where the dual flywheels failed on two Toyota Lancruisers with the 4.2 HZJ engine. We replaced both with locally sourced aftermarket solid flywheels. Toyota were too expensive for a replacement flywheel, and the warranty wasnt valid for some reason...cant remember.

Thats sounds like music to my hears, is the single type cheaper.

Plug

It would be a lot cheaper and it would never happen again but you have to put up with higher vibrations.

Monty.

DMF's are yet another scam by manufacturers, we all managed perfectly well without them untill recently.

Dionsa

Man if i only knew about this kak thing.

will i have to take the DMF out and take it as a sample to match.
will LUK make this item too- the single type.

Dionsa

I will definetly sell my Sante Fe after its fixed...never again for me.
to fix at Hyundia its gonna cost me around +-4500euros. shocking.i know

OldmanMondeo

Valeo make the solid flywheel replacements. Main importers are PR Reilly in Kilbarrack. They might be able to get you some one near that they supply and can fit for you.

tarajlawlor

2008 Hyundai Santa Fe Flywheel Problem.
The car is a 2008 Hyundai Santa Fe, 2.2 Crdi, 2WD with 58,000Km on the clock.

Sudden loss of transmission, rattling sound – no drive. Left stranded.

Dealer says the Mass Flywheel and Concentric Slave Cylinder was gone sorry but the car is outside of warranty.

But the problem i am having is that in 2009 with 25,000km on the clock the fly wheel was replaced and now at 58km on the clock it goes again
When i rang hyundai they told me that the flywheels only go ones in there cars and it must be the way of driving the car

Very disappointed at failure of a critical component in a car so young.

Has anyone else had this problem with a Santa Fe?

Thanks.

Quayman

Hi tarajlawlor
This the biggest issue with the Santa Fe and many cars that now use these types of flywheels.

I am on 3rd Santa Fe and had it with 2 of them.

It is a "feature" of these cheaper flywheels and there is no alternative. Sometimes you get many 000's Kms and sometimes not. It has nothing to do with driving style - the clutch would go if this was the case.

There is no alternative but to get the replacement parts and job done with a Hyundai Dealer so that at least you will have 12 months warranty on the replacements and labour.

You can get other garages to do the work, but you will have no warranty and it is a big job as the Gearbox and Clutch all have to come off to do it.

It will cost approx 1800-2000

I asked to have mine (2008 model) done at 27Km when I bought it and it now has 160Km with no problems (hopefully not famous last words).

It is just luck or bad luck on this one.

PS: Make sure the Timing Chain is done now also as it will be cheaper to get it done at the same time.

Best of Luck

tarajlawlor

Thank you I will get them to check the Timing chain. It has cost €1900 and got it done in Hyundai Dealer so as you say i might have some comback with if

they were saying that i can get the Warranty because

Externd your Warranty _
Mapfre/Warranty
Freeway 6months warranty €239
Freeway 12months warranty €299

Items Covered In This Policy Include:
• Breaking System
•Cooling System
•Fuel System
•Electrical Components
•Engine Gearbox
•Clutch & Dual Mass Flywheels
•Steering
•Turbo Charger
•Clutch Differential

The Freeway Cover is designed for vehicles under 10 years old and under 160000kms on the date of sale of vehicle.
FREEway limit per claim €1250+vat

Jellicoe

I have just got a price of over €2,000 to do the job with goodwill reducing it to €1,800.

These flywheels fail all over the brand ranges, Ford Transits are the same I hear.

They are basically cheaper to make as Dual Mass Flywheels, but they still charge a fortune. It also requires the gearbox to come out and replace Flywheel and full clutch.

Dunno where a lobby group would target its efforts on this one. Even a new one can fail in a short period - make sure you get a written warranty on the new one when its fitted.

DMF's and DPF's are yet another version of the "Planned Obsolescence" scam.

Jonty

In future buy an automatic. I'd never drive manual diesel again

OldmanMondeo

Jonty wrote: »

In future buy an automatic. I'd never drive manual diesel again

Autos have DMF's as well...

The main problem I see in this thread is the milage. Cars are doing 10 - 12k per year, fine for a petrol but very bad for a diesel with a DMF. These need to be driven. I have said it in other threads before, most DMF's we sell are for ffor cars use mainly on school runs. 1 poster said here has has 160k on his and no problems, that's cause it is been driven.

Bit of advice for anyone thinking of buying a diesel, unless your doing 20k miles a year, don't bother. The savings you make at the pump will grab you later on DMF, DPF etc.

-Corkie-

OldmanMondeo wrote: »

Autos have DMF's as well...

The main problem I see in this thread is the milage. Cars are doing 10 - 12k per year, fine for a petrol but very bad for a diesel with a DMF. These need to be driven. I have said it in other threads before, most DMF's we sell are for ffor cars use mainly on school runs. 1 poster said here has has 160k on his and no problems, that's cause it is been driven.

Bit of advice for anyone thinking of buying a diesel, unless your doing 20k miles a year, don't bother. The savings you make at the pump will grab you later on DMF, DPF etc.

I suppose its stop start driving and riding the clutch that kills them??.

Jonty

OldmanMondeo wrote: »

Autos have DMF's as well...

The main problem I see in this thread is the milage. Cars are doing 10 - 12k per year, fine for a petrol but very bad for a diesel with a DMF. These need to be driven. I have said it in other threads before, most DMF's we sell are for ffor cars use mainly on school runs. 1 poster said here has has 160k on his and no problems, that's cause it is been driven.

Bit of advice for anyone thinking of buying a diesel, unless your doing 20k miles a year, don't bother. The savings you make at the pump will grab you later on DMF, DPF etc.

Is that not just VAG DSG boxes?

Just curious

deandean

tarajlawlor wrote: »

Thank you I will get them to check the Timing chain. It has cost €1900 and got it done in Hyundai Dealer so as you say i might have some comback with if

they were saying that i can get the Warranty because

Externd your Warranty _
Mapfre/Warranty
Freeway 6months warranty €239
Freeway 12months warranty €299

Items Covered In This Policy Include:
• Breaking System
•Cooling System
•Fuel System
•Electrical Components
•Engine Gearbox
•Clutch & Dual Mass Flywheels
•Steering
•Turbo Charger
•Clutch Differential

The Freeway Cover is designed for vehicles under 10 years old and under 160000kms on the date of sale of vehicle.
FREEway limit per claim €1250+vat

Omg what a rip off. 300 per anum and a maximum claim of 1200! Very poor value there.