New car delivery charges

dcmraad

Hi, just seen the new citroen ads in the paper, a new petrol C3 for 10,900 with scrappage. So I phone up and get told delivery is €650 and metallic €450. Car is now 12,000. The diesel version is 4 grand more.

I asked if I could pick the car up myself as BMW allow you to do but was told no. This seems to be a nice little earner for the dealer on top of all the other charges.

Can someone here please explain why it costs 650 quid to pdi a car. Break down the cost in detail please.

Why is the diesel 15,900, 4 grand over the other.

dcmraad

Just had some spokesman from citroen onto me.

The 650 is the standard delivery charge.

It covers .... wait for it

1. Moving the car from the compound
2. Administration
3. Cleaning
4. Other things he couldn't specify

I want to buy a car here but with no service pack (3year in UK for 199), and 2 year warranty as opposed to 3, and stupid salespeople who keep saying the north is a different country, I think I will have go up north.

si_guru

Ireland should adopt the UK system.. the price advertised has to be the price for that car "on the road".. including 1 years Road Tax and any extras it has. Biggest con here is met paint.. espec on cars that only come in met paint!

Henry Ford III

Standard enough, although it varies a bit manufacturer to manufacturer.

I'm puzzled why a diesel should be that much more though. With Co2 based VRT the gap should be much closer.

Going up North for a new car is probably more trouble (and money) than it's worth.

colm_mcm

You won't be able to get scrappage on an import.
Then again, if Citroën ireland are way overcharging as you suggest, the 1500 vrt rebate won't matter too much.

si_guru

You must be looking at two different models petrol to diesel as price list shows €1800 difference on the VT model.

http://www.citroen.ie/templates/citroen05/downloads/carpricelist2011.pdf

-Corkie-

I price a new Passat and it was the same. 800 euro for delivery and 650 euro for metallic paint and that was on top of the retail price..:rolleyes:

mickdw

-Corkie- wrote: »

I price a new Passat and it was the same. 800 euro for delivery and 650 euro for metallic paint and that was on top of the retail price..:rolleyes:

Yes I thought a comfortline passat 1.6tdi was €27,600. Seems to have a lump on top of that for delivery alright.

Wolverine_1999

dcmraad wrote: »

Just had some spokesman from citroen onto me.

The 650 is the standard delivery charge.

It covers .... wait for it

1. Moving the car from the compound
2. Administration
3. Cleaning
4. Other things he couldn't specify

I want to buy a car here but with no service pack (3year in UK for 199), and 2 year warranty as opposed to 3, and stupid salespeople who keep saying the north is a different country, I think I will have go up north.

I've vowed never to buy from a Dealer.. with all their mockeries and so on. I've also always said only an idiot buys a new car in Ireland, unless they have money falling out of their trowsers..

And yes, the North is a different country!

Buy 2nd hand.. what difference will a few miles on the car make when it will more than likely be still under warranty and cost a few thousand less

When people stop buying new cars in Ireland - maybe then the government will see the extortion they charge people for a new car.

JOSman

The UK government stopped this type of practice some years ago.

What annoys most people is the price quoted is not the price that's to be paid.

-Corkie-

mickdw wrote: »

Yes I thought a comfortline passat 1.6tdi was €27,600. Seems to have a lump on top of that for delivery alright.

I priced a new Superb then and when he gave me the price it included everything. Of course you could go to Wolfsburg and collect it yourself!!!. Trash it around the Nurdburgring as well..:D

mickdw

-Corkie- wrote: »

I priced a new Superb then and when he gave me the price it included everything. Of course you could go to Wolfsburg and collect it yourself!!!. Trash it around the Nurdburgring as well..:D

I would if it was my own. Someone in the family getting the passat.

dcmraad

si_guru wrote: »

Ireland should adopt the UK system.. the price advertised has to be the price for that car "on the road".. including 1 years Road Tax and any extras it has. Biggest con here is met paint.. espec on cars that only come in met paint!

Agree 100%, no haggling either, one price for the whole country, tax and 4 years servicing incl (up to NCT).

Henry Ford III wrote: »

I'm puzzled why a diesel should be that much more though. With Co2 based VRT the gap should be much closer.

Going up North for a new car is probably more trouble (and money) than it's worth.

Sorry yeah thats the vtr+, approx 1800 more than the vt

Up north I can get brand new for €14,500 inc vat and vrt, 3 year servicing for 199stg, and 3 year warranty. Much better deal, and salepeople who know everything about the car.

dcmraad

mickdw wrote: »

Yes I thought a comfortline passat 1.6tdi was €27,600. Seems to have a lump on top of that for delivery alright.

I looked at the new passat estate yesterday, 31000 out the door, they could offer a cash disc of 1800 off the list price. Salesman knew nothing about DMF or DPF or timing belt changes, or the price for servicing. This is not good enough.

When you buy a new car the salesman should know everything about the car they are selling. I have extra questions

(1) Breakdown of dealer delivery charges
(2) How much each service will cost (approx miles) for the next 5 years
(3) Timing belt interval and cost
(4) DMF and DPF replacement cost
(5) Reliability of the car
(6) Reason for longer warranty up north

Why do salespeople get annoyed with customers like me.

dcmraad

Can some dealers come on here and tell us about the dealer delivery charge

whippet

dcmraad wrote: »

I looked at the new passat estate yesterday, 31000 out the door, they could offer a cash disc of 1800 off the list price. Salesman knew nothing about DMF or DPF or timing belt changes, or the price for servicing. This is not good enough.

When you buy a new car the salesman should know everything about the car they are selling. I have extra questions

(1) Breakdown of dealer delivery charges
(2) How much each service will cost (approx miles) for the next 5 years
(3) Timing belt interval and cost
(4) DMF and DPF replacement cost
(5) Reliability of the car
(6) Reason for longer warranty up north

Why do salespeople get annoyed with customers like me.

do yourself a favour, look at the Superb Combi instead !!

With regards to those questions, I couldn't give a monkies what the shiny shoed young fella in a showroom knows about these. I will do my research myself, as when I am parting with €30k of my hard earned cash I will make sure I know the answers rather than depending on someone else.

When buying new, for me it all boils down to how much it will cost me. Don't bother breaking down specifics of Delivery costs, service costs, metalic, trade in ...etc ... what is the bottom line? that is all that should matter.

When it comes to servicing costs, it will be irrelevant what they will tell you ... when you need a service shop around, great savings to be made.

Mr.Boots

I remember Fiat used to do an open book policy where the price you saw was the price you paid...great idea.
650 for delivery is mad.....especially on top of their margin.

nightster1

dcmraad wrote: »

I looked at the new passat estate yesterday, 31000 out the door, they could offer a cash disc of 1800 off the list price. Salesman knew nothing about DMF or DPF or timing belt changes, or the price for servicing. This is not good enough.

When you buy a new car the salesman should know everything about the car they are selling. I have extra questions

(1) Breakdown of dealer delivery charges
(2) How much each service will cost (approx miles) for the next 5 years
(3) Timing belt interval and cost
(4) DMF and DPF replacement cost
(5) Reliability of the car
(6) Reason for longer warranty up north

Why do salespeople get annoyed with customers like me.

Alot of these salesmen are quite dim. You'd expect them to know all about the car, but alas, no

dcmraad

whippet wrote: »

When buying new, for me it all boils down to how much it will cost me. Don't bother breaking down specifics of Delivery costs, service costs, metalic, trade in ...etc ... what is the bottom line? that is all that should matter.

I agree with you, but salespeople do not like to do this. They want to keep waffling on. I have been told by salesmen to leave as they wouldn't be selling me a car.

JDxtra

Delivery charge is a joke. They will drop the charge in negotiations to make the customer feel like they are getting a bargain. Push them hard, and you'll get a lot more off the price. Otherwise, walk...

whippet

dcmraad wrote: »

I agree with you, but salespeople do not like to do this. They want to keep waffling on. I have been told by salesmen to leave as they wouldn't be selling me a car.

sales people like to sell cars, they don't like tyre kickers who will take up time and actually not buy. This is a fact, rightly or wrongly but at the end of the day they will have targets to meet and if they feel that they will have to spend an hour talking crap with someone on the floor who has no real interest in buying while other potential sales are walking in meeting other reps they will move you aside.

I have bought most of my cars new and have followed the same principle each and every time and have always been happy. I have just ordered a new car in the last week and this is my method

1 - decide what type of car I want. I needed a diesel with reasonable power, estate with loads of space and toys. Narrowed down the contenders, Volvo, VW, Skoda, Opel etc ...

2 - Rang dealers to see if they had a suitable car to take for a test drive, made an appointment and drove the car. Each time letting the rep know where I stood regarding budget, requirements and that I was looking at other brands.

3 - Get list pricing from dealers, get cash price, trade in price and options list.

4 - Go online to dedicated forums (vagdrivers.net, briskoda.net etc) Ask questions and real answers from owners. Decide on what I want. Decide on colour, engine, spec level and options.

5 - Call at least three dealers and speak frankly with rep telling them that you have test driven an example and you are in the market. As for a written quote to include all options, delivery (trade in & cash price). At this point I also ask for availability, if they have a demo, one on order or can see one in the channel.

6 - Compare the quotes, call every dealer back and let them know honestly where you lie. Let them know who you got the cheapest price from and give them one last chance to quote (taking consideration on delivery time)

7 - Decide on what is best for you, location, delivery time etc.

8 - Call in, have deposit ready and be ready to order, making sure you look for that little extra discount before signing order form.

9 - Shake hands and be confident you have done the best deal possible.

The method means I don't really have to listen to sales waffle .. the discussions between me and the rep is purely business.

Drummerboy08

dcmraad wrote: »

Can some dealers come on here and tell us about the dealer delivery charge

I'm sure they could, but it seems from your attitude and posts here that you must know it all, so why would they bother?

The delivery charge (to the best of my knowledge) covers -

- PDI
- Valet
- Plates
- Fuel
- Mats
- Transport charges from Distributor to dealer
- In some cases, transport charges from Factory to country of destination.

Believe it or not, there is (in most cases) very little, if no margin on a delivery charge.

I do agree that an advertised "retail" price should include the very basics like delivery and metallic paint. Seeing as you cannot buy the car ex delivery, I don't know why it's advertised ex delivery. It's akin to advertising the car but stating that tires are extra.

whippet

Drummerboy08 wrote: »

I do agree that an advertised "retail" price should include the very basics like delivery and metallic paint. Seeing as you cannot buy the car ex delivery, I don't know why it's advertised ex delivery. It's akin to advertising the car but stating that tires are extra.

airlines are getting away with price advertising like that for years ....... :mad:

homer simpson

Drummerboy08 wrote: »

I'm sure they could, but it seems from your attitude and posts here that you must know it all, so why would they bother?

The delivery charge (to the best of my knowledge) covers -

- PDI
- Valet
- Plates
- Fuel
- Mats
- Transport charges from Distributor to dealer
- In some cases, transport charges from Factory to country of destination.

Believe it or not, there is (in most cases) very little, if no margin on a delivery charge.

I do agree that an advertised "retail" price should include the very basics like delivery and metallic paint. Seeing as you cannot buy the car ex delivery, I don't know why it's advertised ex delivery. It's akin to advertising the car but stating that tires are extra.

Having Working as a valeter in a Fiat dealership when i left school, and also from knowing a few people who work in garages, most of the time the

-PDI is nothing more than an a4 sheet of paper where you tick the box's takes 5 mins to do, and from what i see / hear very seldom is it done by a mechanic.
-Fuel is only supplied if the buyer gets it added into the deal, and its usually only 20 quids worth
-Same with the mats, and what is commenly done is they fire in cheapo rubber mats unless the buyer asked / pays for genuine mats...

Thats only going from experience and what i've been told, the above no-where near entitles a dealer to charge €100 never mind 650 / 850 IMO

Padraig Mor

I thought the delivery charge always includes delivery from the country of manufacture no?

Drummerboy08

homer_simpson wrote: »

Having Working as a valeter in a Fiat dealership when i left school, and also from knowing a few people who work in garages, most of the time the

-PDI is nothing more than an a4 sheet of paper where you tick the box's takes 5 mins to do, and from what i see / hear very seldom is it done by a mechanic.
-Fuel is only supplied if the buyer gets it added into the deal, and its usually only 20 quids worth
-Same with the mats, and what is commenly done is they fire in cheapo rubber mats unless the buyer asked / pays for genuine mats...

Thats only going from experience and what i've been told, the above no-where near entitles a dealer to charge €100 never mind 650 / 850 IMO

A PDI, is a little bit more complicated than a checklist.....The car is inspected inside and out, under the bonnet, hooked up to diagnostics to make sure all is ok, battery is tested, lights, levels etc checked. A PDI is basic enough, and I have seen it carried out by an apprentice in the past.

Fuel is ALWAYS included - believe me, if a car was handed over with the level of fuel in it from the factory, it wouldn't make it fifty yards down the road. A new car will roll off a transporter with next to nothing in the tank.

The dealer's own mats are also always included in the deal. You may say that these are cheap mats, but based on the prices I got recently for a large quantity, they ain't as cheap as you think.

Padraig Mor wrote: »

I thought the delivery charge always includes delivery from the country of manufacture no?

I always thought there was a portion of that in all delivery charges alright, but I did'nt know for sure so I didn't say it.

robtri

Drummerboy08 wrote: »

I'm sure they could, but it seems from your attitude and posts here that you must know it all, so why would they bother?

The delivery charge (to the best of my knowledge) covers -

- PDI
- Valet
- Plates
- Fuel
- Mats
- Transport charges from Distributor to dealer
- In some cases, transport charges from Factory to country of destination.

Believe it or not, there is (in most cases) very little, if no margin on a delivery charge.

I do agree that an advertised "retail" price should include the very basics like delivery and metallic paint. Seeing as you cannot buy the car ex delivery, I don't know why it's advertised ex delivery. It's akin to advertising the car but stating that tires are extra.

from my recollection of these

PDI - €50 (usually done by transport company i.e. NVD, Green Tiger)
Valet - €50 - this is guess, lets be honest car is very clean already
Plates - €20 a pair
Mats - do vary, but around the €50 mark
Transport charges - IIRC this is only from docks to dealer.. €60 from main transporters
Fuel - nowadays a full tank be around €80
I would also add 1 hour labour on top of that for guy to recieve car in garage, park it, spend a few mins checking it in, getting it fueled and putting plates on. - €100
total costs - €350.00
its a big mark up if u ask me...

Drummerboy08

robtri wrote: »

from my recollection of these

PDI - €50 (usually done by transport company i.e. NVD, Green Tiger)
Valet - €50 - this is guess, lets be honest car is very clean already
Plates - €20 a pair
Mats - do vary, but around the €50 mark
Transport charges - IIRC this is only from docks to dealer.. €60 from main transporters
Fuel - nowadays a full tank be around €80
I would also add 1 hour labour on top of that for guy to recieve car in garage, park it, spend a few mins checking it in, getting it fueled and putting plates on. - €100
total costs - €350.00
its a big mark up if u ask me...

The day of dealers using NVD to PDI cars is gone now, unless a particular dealer is very busy and cannot do it himself. Most dealers PDI their own cars.

Transport costs from is a bit on the cheap side there too, but other than that you're probably not far off the mark.

You'd also be surprised what cleaning there is on a new car. All the glass has to be polished because its been mauled by drivers, etc. All the plastic coverings on the bodywork has to be removed, outside washed down, and then polished to remove the excess glue. Inside needs to be hoovered, and so on. They're never actually that clean on arrival.

Guy:Incognito

Drummerboy08 wrote: »

price should include the very basics like delivery and metallic paint. .

What if you dont want metallic paint?It's still an option at the end of the day.

homer simpson

Drummerboy08 wrote: »

A PDI, is a little bit more complicated than a checklist.....The car is inspected inside and out, under the bonnet, hooked up to diagnostics to make sure all is ok, battery is tested, lights, levels etc checked. A PDI is basic enough, and I have seen it carried out by an apprentice in the past.Fuel is ALWAYS included - believe me, if a car was handed over with the level of fuel in it from the factory, it wouldn't make it fifty yards down the road. A new car will roll off a transporter with next to nothing in the tank.The dealer's own mats are also always included in the deal. You may say that these are cheap mats, but based on the prices I got recently for a large quantity, they ain't as cheap as you think..

Not like any PDI sheet i've seen, they used to come in the glove box with all the paperwork, most of the time its a 5 min job never seen or heard of being hooked up to diagnostics up untill your post?
Any car i'd seen taken off the transporter was always in the red yeah but saying they can only drive 50 yards is an exaggeration, i have needed to get the Jerrycan out a few times but thats only after moving to and from showroom, lineup a good few times, but i have never, nor never heard of from people who work in dealerships of the garage putting juice in the car without being asked
Again never seen this put into practice mats don't come as standard, even back when we got our new car a year an a half ago now we had to pay 70quid for "proper" carpet mats (which annoyingly have worn a hole under you clutch foot heel)

I'm not saying your garage doesn't do these things im saying from my experience the majority of places dont , and i'd doubt things have changed that much since i working in a garage, if anything i'd say they have gotten worse :P

Drummerboy08

Guy:Incognito wrote: »

What if you dont want metallic paint?It's still an option at the end of the day.

Here's where the problems begin. It's impossible to please everyone. Most people want metallic paint, and some don't. Those who do want it struggle to comprehend that it is not included in the price quoted, but if you included it in the price, those who didn't want it would accuse you of trying to fleece them.

What do you do, include it or leave it out?

homer_simpson wrote: »

Not like any PDI sheet i've seen, they used to come in the glove box with all the paperwork, most of the time its a 5 min job never seen or heard of being hooked up to diagnostics up untill your post?

It's how its done. Think of it like this - if your wife had a baby tomorrow, would you be happy taking the child home without the doctor properly examining him/her? Doubt it.

A dealer wants to make sure the car goes out as it should, because the last thing he wants to see is the customer coming back in the door with a problem. That's why a PDI is carried out - to pick up on the small issues before it goes anywhere. It needs to be more intense than what you suggest.

Any car i'd seen taken off the transporter was always in the red yeah but saying they can only drive 50 yards is an exaggeration, i have needed to get the Jerrycan out a few times but thats only after moving to and from showroom, lineup a good few times, but i have never, nor never heard of from people who work in dealerships of the garage putting juice in the car without being asked

I took delivery of 5 Kia Ceeds last year, I ended up having to drive to a petrol station in a different car with jerry cans because the transporter driver couldnt even start the cars on the lorry to drive them off.

Where I used to work and work now, there is always at least half a tank of petrol in the car, regardless of the customer asking for it or not.

Again never seen this put into practice mats don't come as standard, even back when we got our new car a year an a half ago now we had to pay 70quid for "proper" carpet mats (which annoyingly have worn a hole under you clutch foot heel)

You know those dealer branded mats you see? They can cost between 35-50 euro. If you decide not to buy fitted mats, these mats get put into the car. This is common practice in most, if not all dealers.

I'm not saying your garage doesn't do these things im saying from my experience they don't, and i'd doubt things have changed that much since i working in a garage, if anything i'd say they have gotten worse :P

Most garages I have dealt with do all these things...

Cookie_Monster

you'd think they'd at least deliver it to your house for that kind of price...

robtri

Drummerboy08 wrote: »

The day of dealers using NVD to PDI cars is gone now, unless a particular dealer is very busy and cannot do it himself. Most dealers PDI their own cars.

Transport costs from is a bit on the cheap side there too, but other than that you're probably not far off the mark.

You'd also be surprised what cleaning there is on a new car. All the glass has to be polished because its been mauled by drivers, etc. All the plastic coverings on the bodywork has to be removed, outside washed down, and then polished to remove the excess glue. Inside needs to be hoovered, and so on. They're never actually that clean on arrival.

being out of the car business a few years... so my figures cud be slightly off ...
didnt know NVD stopped the PDI, i can only assume the reason being th dealers are doing it cheaper..
actually i know a lot about the cars, our cars used to arrive (around 1500 new cars a year) without cleaning, just the PDI and a small amount of fuel, our guys had to clean them, they not that dirty.....

Drummerboy08

robtri wrote: »

being out of the car business a few years... so my figures cud be slightly off ...
didnt know NVD stopped the PDI, i can only assume the reason being th dealers are doing it cheaper..
actually i know a lot about the cars, our cars used to arrive (around 1500 new cars a year) without cleaning, just the PDI and a small amount of fuel, our guys had to clean them, they not that dirty.....

I don't think NVD have stopped it altogether, I just think the dealers can do it themselves cheaper.

The biggest problem with new cars is the dirt that is thrown up while on a transporter, especially in wet conditions. Anyhow, they still need to be cleaned!

Your figures were not too far off...

Drummerboy08

Cookie_Monster wrote: »

you'd think they'd at least deliver it to your house for that kind of price...

Some do if you ask nicely and you're not a million miles away (i.e. in the same county) :)
I have heard of dealers delivering a car from Dublin to Wexford or vice versa, so it's not that uncommon...Alot of people like collecting their car from the front door of the dealership though for some reason.

robtri

Drummerboy08 wrote: »

I don't think NVD have stopped it altogether, I just think the dealers can do it themselves cheaper.

The biggest problem with new cars is the dirt that is thrown up while on a transporter, especially in wet conditions. Anyhow, they still need to be cleaned!

Your figures were not too far off...

probably should have added in an extra 100 for admin costs, taking care of all the paperwork, registering the car, taxing,vrting, dealer and manufacturer internal paperwork...

buzzard

I was pricing a new car late 2009 and car mats where included as per the spec in the brochure but when I queried the delivery charge with the dealer, he said that that mat were included in the delivery charge.

When I mentioned that they where part of the spec, he went all coy. This was after a considerable amount of time haggling over the price to change and this pi**ed me off so I walked away and spent my money in another garage.

As for fuel, my experience is that most dealers will put €20 in the tank....

Drummerboy08

buzzard wrote: »

As for fuel, my experience is that most dealers will put €20 in the tank....

How many cars have you bought in your driving lifetime though? Surely not one from every main dealer in the country? Surely not more than ten?

So, most dealers that you have dealt with i.e. 3/4 at most, have put a small amount of fuel in the car.

buzzard

Drummerboy08 wrote: »

How many cars have you bought in your driving lifetime though? Surely not one from every main dealer in the country? Surely not more than ten?

So, most dealers that you have dealt with i.e. 3/4 at most, have put a small amount of fuel in the car.

I am on my 7th new car Drummerboy08 and my experience is that a dealer will put in about €20 of fuel. I know you are part of the trade but there is no need to discredit anyone elses experience of dealing with main dealers.

ie 7 new cars to me equals about 23-30 years of life not a car dealers time span

Padraig Mor

The one time I bought a brand new car (C5 in 2008), I barely made it 5 miles from the garage before the fuel light came on.

Re delivery charges - it's worth noting that many allegations of cartel pricing in Ireland relate to the 'fixing' of delivery charges, rather than the price of the car itself.

Mr.Boots

Drummerboy08 wrote: »

How many cars have you bought in your driving lifetime though? Surely not one from every main dealer in the country? Surely not more than ten?

So, most dealers that you have dealt with i.e. 3/4 at most, have put a small amount of fuel in the car.

Ive had 15 cars, both new and secondhand, from fiats to mercs, never ever had more than a splash of fuel in the car, only ever got crap mats, often had to return because of a niggle after one day (PDI???).
I think they way over charge for this.
Its like a shop charging you for a can of coke and then slapping on a load of other charges for delivery ect.
I just dont buy new any more and drive a very very hard bargain. problen solved.

Drummerboy08

buzzard wrote: »

I am on my 7th new car Drummerboy08 and my experience is that a dealer will put in about €20 of fuel. I know you are part of the trade but there is no need to discredit anyone elses experience of dealing with main dealers.

ie 7 new cars to me equals about 23-30 years of life not a car dealers time span

I'm certainly not trying to discredit you, and I apologise if you feel like that. I'm only trying to give some perspective to your point - you say that in your experience, dealers that you have dealt with have not put enough fuel in your car. I'm simply pointing out that the number of dealers you have dealt with is a small fraction of the number of dealers out there.

Yes I am part of the trade, but the retail side of things isnt my game, so it's not really in my interest to defend it.I'm just trying to show both sides of the argument.

Padraig Mor wrote: »

The one time I bought a brand new car (C5 in 2008), I barely made it 5 miles from the garage before the fuel light came on.

No offence, but If I was handed a brand new car with this amount of fuel in it, I would kick off like no tomorrow. You shouldn't have taken the car in that position.

Mr.Boots wrote: »

Ive had 15 cars, both new and secondhand, from fiats to mercs, never ever had more than a splash of fuel in the car, only ever got crap mats, often had to return because of a niggle after one day (PDI???).
I think they way over charge for this.
Its like a shop charging you for a can of coke and then slapping on a load of other charges for delivery ect.
I just dont buy new any more and drive a very very hard bargain. problen solved.

Again, you're talking about a small number of dealers in the chain here. I know there are dealers out there who will try to get away with the bare minimum in order to make more profit. However, there are many more out there who are striving to provide a good customer service.

You're also bringing another player to the equation, i.e. used cars. They're different again in that nobody charges delivery on them.

Padraig Mor

Drummerboy08 wrote: »

No offence, but If I was handed a brand new car with this amount of fuel in it, I would kick off like no tomorrow. You shouldn't have taken the car in that position.
.

Quite simple DB - in my 'new car' excitment I simply didn't notice it was empty until after I left (at garage closing time)!

gbee

Wolverine_1999 wrote: »

When people stop buying new cars in Ireland - maybe then the government will see the extortion they charge people for a new car.

And a maddenning issue is the finance may only cover the actual cost of the car! Deposit, delivery & related charges are extras. YMMV.

v3ttel

Wolverine_1999 wrote: »

I've vowed never to buy from a Dealer.. with all their mockeries and so on. I've also always said only an idiot buys a new car in Ireland, unless they have money falling out of their trowsers..

A little bit naive, no? Depends on the dealer, like everything in life, there are going to be good ones and bad ones. It pays to shop around.

Wolverine_1999 wrote: »

I've also always said only an idiot buys a new car in Ireland, unless they have money falling out of their trowsers..

Buy 2nd hand.. what difference will a few miles on the car make when it will more than likely be still under warranty and cost a few thousand less

If people stop buying new cars, where are the quality second hand cars going to come from?

gbee

Rooney10 wrote: »

If people stop buying new cars, where are the quality second hand cars going to come from?

Fleet cars?

R.O.R

gbee wrote: »

Fleet cars?

And where are we supposed to buy them from? Dealers don't make their money from us, so if Joe Public stops buying then the dealer goes out of business.

REXER

Drummerboy08 wrote: »

I'm sure they could, but it seems from your attitude and posts here that you must know it all, so why would they bother?

The delivery charge (to the best of my knowledge) covers -

- PDI
- Valet
- Plates
- Fuel
- Mats
- Transport charges from Distributor to dealer
- In some cases, transport charges from Factory to country of destination.

Believe it or not, there is (in most cases) very little, if no margin on a delivery charge.

I do agree that an advertised "retail" price should include the very basics like delivery and metallic paint. Seeing as you cannot buy the car ex delivery, I don't know why it's advertised ex delivery. It's akin to advertising the car but stating that tires are extra.

If I am paying out good money for a new product why do I need to pay the dealer to PDI it to verify that the product is in good order and functioning correctly?
Surely the manufacturer/franchise should cover the cost of ensuring that the product is up to their standard!

tweedledee

You dont have to pay these crazy charges at all.Refuse point blank.This is a rip off Irish Dealer scam.Its actually banned in most other countries.Refuse to pay it and I guarantee the dealer will fold and haggle the price with you.Dont fall for the SCRAPPAGE line either,this is state promoted.Even though its a better idea to buy a almost new 2nd hand car the dealer will probably make more money selling the used car to you as they can decide the price not the car company.Ireland is a very car UNFRIENDLY country due to high costs in getting a car on the road and keeping it on the road.To save money shop around,spend a few hours on the net browsing and remember its a buyers market out there,the dealers are up the creek at the moment and really need your business.;)

Zubeneschamali

Mr.Boots wrote: »

I remember Fiat used to do an open book policy where the price you saw was the price you paid...great idea.

Yes, and you'll notice that they stopped, because if one marque does an all-in on-the-road price, it'll look high next to another marques "excludes delivery and related charges" cost.

The only way this could be addressed is if they were all banned from advertising this way.

Metallic paint is a different issue: it's an option. Some masochists (especially in Ireland) like to buy flat colours, steel wheels and windy-up windows with the weediest engine imaginable. Spec all your cars properly, and these people just won't buy them.

Mr.Boots

Zubeneschamali wrote: »

Yes, and you'll notice that they stopped, because if one marque does an all-in on-the-road price, it'll look high next to another marques "excludes delivery and related charges" cost.

The only way this could be addressed is if they were all banned from advertising this way.

Metallic paint is a different issue: it's an option. Some masochists (especially in Ireland) like to buy flat colours, steel wheels and windy-up windows with the weediest engine imaginable. Spec all your cars properly, and these people just won't buy them.

At the time i thought it was great value (new punto sporting in '00)
At least there are no "hidden" charges.
That was from the fiat garage at the back of UCD (cant remember the name of it) they were realy good to deal with.