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Lack of postal address, delivery info means it's hard to trust you which translates into poor confidence in doing business with you. The general advice for consumer sites is not to order off sites if there's no postal address.
The large font looks very "cheap" in itself. I would really consider making the font smaller for each item. Also, maybe consider a menu bar at the top or side that is permanent on every page. It makes it easier for the consumer to maneuver around.
thanks for the input. I'm no professional web designer, and I spent ages designing this site. I tried to make it fit for small browsers (eg. netbooks) but not look tiny when viewed on a large resolution hence the large fonts.
Sorry to sound harsh, but I would never order anything off a site that looks like that. There's nothing to instill trust and confidence in your service. If I am buying something online, I want to see;
A postal address and a phone number for the company
Strong modern design
Good layout,
Reviews/feedback about the products
Customer service information/returns policy etc
Your site doesn't have any of this, so if I'm considering any of those products I'll just close tab on yours and buy from the sites that appear more trustworthy.
There is no navigation menu on the Home screen. The Home screen should introduce the layout of the site to a new visitor so they are comfortable in navigating the site from there on in.
The logo looks tacky (sorry). The Green/White/Orange to show it's Irish just doesn't appeal to todays audience.
The icons on the navigation menu look 20 years old.
Your site is called 'cheap electronics'...The design makes them look just that, cheap. You need to communicate that they are high quality products at lower prices.
You have a minimal amount of information on every product. I want to see specs, official/amateur reviews, multiple pictures, video reviews etc when buying electronics.
Having Google ads running on the site make it look cheap and confusing. Especially when the Google ads are putting up links for 'camcorders dvd players' or whatever else. People can easily get confused as to what products are on your site and what are not. Unless your ad revenue is more important than your sales revenue, ditch the ads or at least get some distinctly external-linking ones.
You said above that you want the site to look good on netbooks. What % of your visitors will be using netbooks? Are you certain that it is worth sacrificing so many design elements to make their user experience better? ie, I would understand if netbook users accounted for 50%+ of your traffic, but what if it's only 5%?
If you are serious about the site you should consider a professional redesign. If you invest a bit in to it and make it look sleek and modern, your conversion rates will be many times higher.
The logo looks tacky (sorry). The Green/White/Orange to show it's Irish just doesn't appeal to todays audience.
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Your site is called 'cheap electronics'...The design makes them look just that, cheap. You need to communicate that they are high quality products at lower prices.
You need to rebrand it. That name & domain tell the wrong story.
Cheap is a word that works well for some folks but not for others. Ryanair use it well, but it works for them in part because a flight is a finite product of no value afterwards, and their customers accept in advance that the experience will be unpleasant.
On the other hand, electronics should be of use to the consumer for at least a couple of years after the purchase. http://www.qualityelectronics.ie/ is free at the moment, that's far more appealing to the consumer. You can still highlight the value aspect. Even ValueElectronics.ie is better than "cheap".
Edit: it's also a table-based design, you should be using CSS.
56 quid for a no name 16gb memory card? I can get a Kingston Branded one for £20 posted from mymemory.com. Perhaps expensiveelectronics.ie would be better.
And you want to check out distance selling regulations. A customer can return a good within 7 days for a full refund without reason, yet this is in your terms and conditions:
It's the customer's job to research and choose the correct product.
if you've bought a product from us and you believe it's faulty, please email [email protected] within 1 month of purchase. Product will be returned to the manufacturer for repair or replacement. This may take several weeks. In the event that a replacement is unavailable, you will recieve store credit equivalent to the value of the faulty goods. No cash refunds will be given.
Too large, too cheapo looking and some things look like you bought em wholesale direct from china.
Paypal option to pay is needed, and prices for delivery under each item would clinch a sale for me.
Too large, too cheapo looking and some things look like you bought em wholesale direct from china.
Paypal option to pay is needed, and prices for delivery under each item would clinch a sale for me.
Thanks for all the feedback everybody. There is a PayPal option in fact its the only option, in 2011 I plan to put a lot more time into this site and make it into something more useful and profitable
and all while eating an apple - some typos in my feedback and a whole lot of design enhancements needed but this will start you
THANKS! Thats more than I needed... Im using this exact design.. Check back in a few days. [email protected] "frosty hills" .. It is quite chilly here actually