Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

HKC 1070 and a GSM dialler

  • 25-11-2010 7:23pm
    #1
    Registered Users, Registered Users 2 Posts: 100 ✭✭


    We installed a HKC SW-1070 panel today and tied in a HKC GSM unit to it. When the system was powered up, the relay on the GSM unit kept on clicking about every ten seconds. But when I went into the comms menu, the clicking would stop. Now, I had no DTV card to put on the panel and I wired up every thing else as normal including the two RS485 Comms Cards. But every time I came out of the Comms menu, the relay would kick off again clicking. In the end I had to power down the GSM Unit. I will be going back again next week to add the DTV. But will this sort my "clicking" problem? :confused::confused:


Comments

  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    ehealo wrote: »
    We installed a HKC SW-1070 panel today and tied in a HKC GSM unit to it. When the system was powered up, the relay on the GSM unit kept on clicking about every ten seconds. But when I went into the comms menu, the clicking would stop. Now, I had no DTV card to put on the panel and I wired up every thing else as normal including the two RS485 Comms Cards. But every time I came out of the Comms menu, the relay would kick off again clicking. In the end I had to power down the GSM Unit. I will be going back again next week to add the DTV. But will this sort my "clicking" problem? :confused::confused:

    You will need to make sure the GSM is the version that works with the 1070 panel. Are you using the gsm to text plus remote access ? If so you dont need the DTV.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    altor wrote: »
    You will need to make sure the GSM is the version that works with the 1070 panel. Are you using the gsm to text plus remote access ? If so you dont need the DTV.
    Need the DTV to contact Top Security Altor.


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    If you are using the GSM as a back up you will need the DTV card, you will not need to use the two RS485 Comms Cards. The main phone line goes into A/B on the GSM out of C/D of GSM into A/B of DTV then out on C/D to the phones in the premises.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    altor wrote: »
    If you are using the GSM as a back up you will need the DTV card, you will not need to use the two RS485 Comms Cards. The main phone line goes into A/B on the GSM out of C/D of GSM into A/B of DTV then out on C/D to the phones in the premises.

    Ok, will give it a go without the two Comms Card. Hopefully that will sort the relays opening/closing!


  • Registered Users, Registered Users 2 Posts: 78 ✭✭NDJ4


    altor wrote: »
    If you are using the GSM as a back up you will need the DTV card, you will not need to use the two RS485 Comms Cards. The main phone line goes into A/B on the GSM out of C/D of GSM into A/B of DTV then out on C/D to the phones in the premises.

    I've put a couple of these in lately, you don't need the comms cards if the gsm is backing up the phone line and you're not using text messaging from the gsm, but with the 1070 the gsm tamper, line fault and gsm line fault can be programmed to report via the comms cards thereby saving panel zones to monitor these fault conditions.
    ehealo wrote: »
    We installed a HKC SW-1070 panel today and tied in a HKC GSM unit to it. When the system was powered up, the relay on the GSM unit kept on clicking about every ten seconds. But when I went into the comms menu, the clicking would stop. Now, I had no DTV card to put on the panel and I wired up every thing else as normal including the two RS485 Comms Cards. But every time I came out of the Comms menu, the relay would kick off again clicking. In the end I had to power down the GSM Unit. I will be going back again next week to add the DTV. But will this sort my "clicking" problem? :confused::confused:

    Sounds to me like the SIM card was registering/deregistering from the gsm network, what gsm signal strength were you getting from the unit? Were you in a good signal strength area for the SIM card you were using?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    ehealo wrote: »
    Ok, will give it a go without the two Comms Card. Hopefully that will sort the relays opening/closing!

    Hopefully it will ehealo. Also check what version it is as there are older versions still on the shelves of suppliers, just in case your connecting one for remote access as it wont work. It should not have any affect on you if your only using the unit as a back up.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    NDJ4 wrote: »
    I've put a couple of these in lately, you don't need the comms cards if the gsm is backing up the phone line and you're not using text messaging from the gsm, but with the 1070 the gsm tamper, line fault and gsm line fault can be programmed to report via the comms cards thereby saving panel zones to monitor these fault conditions.



    Sounds to me like the SIM card was registering/deregistering from the gsm network, what gsm signal strength were you getting from the unit? Were you in a good signal strength area for the SIM card you were using?
    Signal strength was only 20 - 40%


  • Registered Users, Registered Users 2 Posts: 47 almeera


    Hi altor,

    Do you have engeeniers manual for SW1070 and DTV ( dialler Text and Voice) ?

    Do you know this dialler can be used with ATA telepbone connection, just for voice message? please let me know would like to change my pannel to this sw1070 and dialler as well.

    thanks


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    almeera wrote: »
    Hi altor,

    Do you have engeeniers manual for SW1070 and DTV ( dialler Text and Voice) ?

    Do you know this dialler can be used with ATA telepbone connection, just for voice message? please let me know would like to change my pannel to this sw1070 and dialler as well.

    thanks

    Hi almeera,

    I do not have this manual in PDF form, only paperback. Once you can get a voice call out the voice part of the dialer would work. All it is is a analog telephone adapter.


  • Registered Users, Registered Users 2 Posts: 47 almeera


    hi alter,

    thanks for your replay.

    I am planing to install HKC controll pannel & key pad leave the old sensers. currently i have Aritech installed.

    In HKC pannel, which one you will suggest. SW 810 or SW 1070. please let me know.

    thanks


  • Advertisement
  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    8/10 is an old panel. No way would I be using that as an upgrade.


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    almeera wrote: »
    hi alter,

    thanks for your replay.

    I am planing to install HKC controll pannel & key pad leave the old sensers. currently i have Aritech installed.

    In HKC pannel, which one you will suggest. SW 810 or SW 1070. please let me know.

    thanks


    The HKC SW1070 is the better of the two, you can also add the voice or text card on to this panel.


  • Registered Users, Registered Users 2 Posts: 24 ckinane


    Hi,

    If I install a GSM instead of a DTV, Do you still connect your Landline to the GSM module, so you can use as first option to contact you of an alarm event, and then if there is a problem with your landline, then the GSM will use Cellular to contact you ?

    Thanks


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    ckinane wrote: »
    Hi,

    If I install a GSM instead of a DTV, Do you still connect your Landline to the GSM module, so you can use as first option to contact you of an alarm event, and then if there is a problem with your landline, then the GSM will use Cellular to contact you ?

    Thanks

    No point as once the GSM is connected to the panel it takes control and sends out the text alerts.


  • Registered Users, Registered Users 2 Posts: 24 ckinane


    Thanks Altor


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    ckinane wrote: »
    Thanks Altor

    Your welcome, any other problems let us know.


  • Registered Users, Registered Users 2 Posts: 6 DeepSub


    Hi,
    I have a VoIP connection in my home with an ATA (Analog Telephone Adapter) that allows me to connect normal/standard phones. Does the HKC DTV work with ATA's? I have heard before that some automated boxes can have issues work with ATA's.
    thanks


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    DeepSub wrote: »
    Hi,
    I have a VoIP connection in my home with an ATA (Analog Telephone Adapter) that allows me to connect normal/standard phones. Does the HKC DTV work with ATA's? I have heard before that some automated boxes can have issues work with ATA's.
    thanks

    If you can connect a standard phone to it then there should be no problem. The DTV will give a voice message of the zone activation, e.g. back window, bedroom window and so on.


  • Registered Users, Registered Users 2 Posts: 6 DeepSub


    Thanks altor.
    I'll let you know how I get on.


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    DeepSub wrote: »
    Thanks altor.
    I'll let you know how I get on.

    Your welcome,

    Do let us know how you get on as it only making a call just like a phone would when the alarm activates.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 186 ✭✭iopener


    hi all i'm new to boards so forgive me if i make a mess of this,Altor you seem to be the man to ask regarding hkc products, just wondering where i could pick a gsm for 1070 sw for €320


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You could try some of the suppliers in the sticky here.
    http://www.boards.ie/vbulletin/showthread.php?t=2055956748
    Where are you located?


  • Registered Users, Registered Users 2 Posts: 186 ✭✭iopener


    santry ,rew in finglas qouted me €370, just wondering where altor is getting his at 320


  • Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    Installers would get them cheaper


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    iopener wrote: »
    santry ,rew in finglas qouted me €370, just wondering where altor is getting his at 320

    They are now €325, €320 was with the old VAT rate. Shop around and don't forget to haggle. Money in your hand knowing the correct price is in your favour ;)


  • Registered Users, Registered Users 2 Posts: 186 ✭✭iopener


    cheers altor i'l try shop around like you said the money is better off in my pocket than someone else's.by the way is there much is in the way of programming the gsm,is it any more advance than programming a panel from scratch,just want to know before i go out and get one and run into all types of trouble.i've got a hybrid panel for a wireless pir's


  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    They are easy enough to programme. You are using the same structure as the panel,The manual comes with it & if that doesn't work there's always here.


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    iopener wrote: »
    cheers altor i'l try shop around like you said the money is better off in my pocket than someone else's.by the way is there much is in the way of programming the gsm,is it any more advance than programming a panel from scratch,just want to know before i go out and get one and run into all types of trouble.i've got a hybrid panel for a wireless pir's

    Your welcome. I would rather the few quid in my pocket also :D
    Once you have the engineer code off the system it is simple enough to program.
    If you do decide to set it up to trigger lights, heating then made sure you default it for home automation when setting it up first.
    There is a cheaper GSM for the 10/70 panel with no outputs coming out the end of September, it will cost in around €200.

    Any problems, let us know..


  • Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    altor wrote: »
    iopener wrote: »
    cheers altor i'l try shop around like you said the money is better off in my pocket than someone else's.by the way is there much is in the way of programming the gsm,is it any more advance than programming a panel from scratch,just want to know before i go out and get one and run into all types of trouble.i've got a hybrid panel for a wireless pir's

    Your welcome. I would rather the few quid in my pocket also :D
    Once you have the engineer code off the system it is simple enough to program.
    If you do decide to set it up to trigger lights, heating then made sure you default it for home automation when setting it up first.
    There is a cheaper GSM for the 10/70 panel with no outputs coming out the end of September, it will cost in around €200.

    Any problems, let us know..



    Will there not be wireless outputs on the gsm for the wireless output modules ?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    Will there not be wireless outputs on the gsm for the wireless output modules ?

    That is the wire less output card, this will be separate and can be control over the web. Not out yet but just giving you an answer :D


  • Registered Users, Registered Users 2 Posts: 186 ✭✭iopener


    hi all,well i got myself a gsm p for my sw1070 panel,put it on the right (i hope) ran a 6 core cable the,fella in the wholesalers said it would be fine cos i fitted the gsm right next to the panel, 2 for power 4 for coms,connected the 2 interface cards one on the gsm unit into terminal J3 and on the main panel into a terminal marked J3/SP2 with a little sticker on the PCB.i have connected up the wiring and have LED'S flashing on both cards.but according to the instructions i go to the dialler menu in enginners and do my programing problem is i just cant seem to find the dialer menu.anyone out there knows anything about this could you give a hand please;


  • Registered Users, Registered Users 2 Posts: 47 almeera


    hi altor,

    i am looking for a for gsm-q instalation on hkc 1070 pannel. i plug the gsm-q to the pannel with a sim and log into eng. mode. i can't find the gsm setting . to enable or do further programing. i have under in comms menu - 1 dtv modem menu, 2 sport equipment menu, 3 - remote user menu, 4-comms opts menu, 5-panal print menu, 6-comm service menu.

    please advise me , what i have to do to set up the gsm-q for arm , disarm, etc using phone text......

    thank ing you


  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    almeera wrote: »
    hi altor,

    i am looking for a for gsm-q instalation on hkc 1070 pannel. i plug the gsm-q to the pannel with a sim and log into eng. mode. i can't find the gsm setting . to enable or do further programing. i have under in comms menu - 1 dtv modem menu, 2 sport equipment menu, 3 - remote user menu, 4-comms opts menu, 5-panal print menu, 6-comm service menu.

    please advise me , what i have to do to set up the gsm-q for arm , disarm, etc using phone text......

    thank ing you

    Hi there. You're 1070 panel needs to be version 3 to support GSM Q. From reading your post, it sounds like you have an old software version of 1070.


  • Registered Users, Registered Users 2 Posts: 47 almeera


    hi thanks for the quick reply.

    how can i get the new software version ?????, how can i instal. please help me.

    thank you


  • Registered Users, Registered Users 2 Posts: 6,562 ✭✭✭kub


    almeera wrote: »
    hi thanks for the quick reply.

    how can i get the new software version ?????, how can i instal. please help me.

    thank you

    Did you purchase and self install that panel? Also how old is it?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    There is really only one way around this. You are going to need a registered installer who uses HKC to call and upgrade your panel software. HKC will not issues software to unlicensed companies or to self installers. It should only take a few minutes. It can be done by either linking to the 1070 using a laptop with the new Smart Link programme or by PSTN and download from HKC. I would strongly recommend you employ a registered installer. If it costs you 80-100 Euro, it will be money well spent and you will have a properly working alarm, demoed by your installer. Hope this helps. If you log onto the PSA website, you can download a full list of Registered and Licenced installers.


    almeera wrote: »
    hi thanks for the quick reply.

    how can i get the new software version ?????, how can i instal. please help me.

    thank you


  • Registered Users, Registered Users 2 Posts: 47 almeera


    kub wrote: »
    Did you purchase and self install that panel? Also how old is it?

    Yes , I bought and install my self. It's May 2 and half year old


  • Registered Users, Registered Users 2 Posts: 6,562 ✭✭✭kub


    almeera wrote: »
    Yes , I bought and install my self. It's May 2 and half year old

    I agree with the previous poster above re getting a licensed techy in to upgrade it.
    Secondly having said that, give HKC a phone call tomorrow, they may say that they cannot assist you but it would not be any harm at all to say that if support was not available then why is their equipment available so easily?
    Best of luck either way, but please let us know how it works out for you.


  • Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    almeera wrote: »
    hi altor,

    i am looking for a for gsm-q instalation on hkc 1070 pannel. i plug the gsm-q to the pannel with a sim and log into eng. mode. i can't find the gsm setting . to enable or do further programing. i have under in comms menu - 1 dtv modem menu, 2 sport equipment menu, 3 - remote user menu, 4-comms opts menu, 5-panal print menu, 6-comm service menu.

    please advise me , what i have to do to set up the gsm-q for arm , disarm, etc using phone text......

    thank ing you

    The only way is to flash the control panel if its an older version of software on the panel. This can easily be done by a registered installer.

    I would take ehealo advise and contact a local installer.


  • Registered Users, Registered Users 2 Posts: 47 almeera


    Hi, I have installed HKC 1070 at my home one year ago and was replaced only the panel. Everything was working fine. Now my old HKC SAAB battery was week and I replaced with new SAAB blue strobe one. lights are working , tamper is working when we open, but its not triggering when alarm goes on. I did the wiring same as the old HKC SAAB which one was working properly . can you please help me why the new SAAB in not triggering when alarm goes.


  • Advertisement
  • Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I have replied to this in your other post
    KoolKid wrote: »
    Ok we need to start at some basics. Do you have a multi meter? If so trigger the system and measure the voltage across Bell + & bell trigger (-) up at the bell.
    Probably just stick to that thread . That will make it easier to follow.


  • Registered Users, Registered Users 2 Posts: 100 ✭✭ehealo


    Employ a registered installer!


Advertisement