Missing post - The postman signed for it

dillo2k10

Hi,
There was some stuff to be delivered on monday and the post man had signed for it for us instead of waking us up as it was 7am when it was susposed to be delivered. He said that he thought that he was doing good leaving it in the portch for us. The mail then went missing. I complained to an post before I knew that he had signed for it for me. They said that they will investigate it for us. The item in that was susposed to be delivered was worth €80. But its not worth it if that man could loose his job. Do you think that he could loose his job

zuroph

Horrible situation to be in, similar happened with my xmas bonus last year, didnt turn up. postman couldnt recall if he'd signed for it or not, eventually dropped in the cash equivilent to me by way of apology, and I presume to avoid trouble at work. I'd say its a fairly serious matter with them yeah.

Clare Bear

Our postman at home always does that too. I'm sure this postman won't be fired, he might get a warning because he shouldn't have done it (even though he thought he was doing a nice thing)....if you're really worried maybe ring An Post and say you don't want him to get in trouble or something.

Colonel Sanders

I've often got signed for post just put through the letter box, its a disgraceful practise

Luckily nothing has yet gone missing

genie

My postman has signed for my post in the past, too. :rolleyes:

Guy:Incognito

My postman does this sometimes. I much prefer it too having to wait till the next working day and trying to fit in collecting it. With big stuff he often leaves it next door, which is good too.

T-Maxx

Out of curiosity - what time did you actually open the front door for the first time that day? I mean, who would walk around and steal someone else's post from their porch at like 7 or 8 in the morning?

Skid

Why doesn't the Postman pay you the €80 in compensation, you tell An Post you are not proceeding with the complaint, he gets off relatively cheaply.

Personally, I wouldn't be happy with the Postman signing for parcels and leaving them in the porch - I know he is trying to accommodate you but I would rather if he left it with a neighbour or left it back at the depot.

Too many dubious clothes collectors etc going around at the moment - not really safe to leave to leave your new purchases lying around.

Shelflife

THe problem is that the postman is only trying to help out the customer and by doing this puts himself in a vulnerable position. if he goes by the book and refuses to accomadate the customer hes a gobshi te yet if something happens hes the one in the line of fire.

if reported he will be disciplined and depending on his record , that will determine if he is fired or not.

foggy_lad

T-Maxx wrote: »

Out of curiosity - what time did you actually open the front door for the first time that day? I mean, who would walk around and steal someone else's post from their porch at like 7 or 8 in the morning?

people delivering leaflets and those awful roma types leaving those bags for clothes collections, they usually have a good poke around your property while thay are there!

antocann

the way it is ,
post man signed for it , so technicaly he stole it ,
in the eyes of the law
thats theft
next time you see him have a chat with him , tell him you gotta contact anpost , about him signing for your mail that you never recieved

dillo2k10

I didnt open the door until around 11 as I decided to sleep late.
I already had a chat with him. He said that he is really sorry and that he was just trying to help. I just told him to not to worry about it and Ill just buy another one. I just asked him to knock in in the future.

pleasant Co.

That was really sound of you! With any luck you'll have an excellent post service from now on!

Mimikyu

This post has been deleted.

antocann

do you actualy have any proof that the package was left there for you ?

dillo2k10

antocann wrote: »

do you actualy have any proof that the package was left there for you ?

No, I dont but I do trust that he did leave it there as he done it many times in the past.

rubadub

T-Maxx wrote: »

who would walk around and steal someone else's post from their porch at like 7 or 8 in the morning?

foggy_lad wrote: »

people delivering leaflets and those awful roma types leaving those bags for clothes collections

+1, and I expect just regular thieving scum might do the rounds, especially if they read threads like this where idiot postmen are leaving stuff there in the mornings, easy pickings and you know when it will be there.

antocann wrote: »

the way it is ,
post man signed for it , so technicaly he stole it ,
in the eyes of the law
thats theft

That is it, I know in the US postal theft is an extremely serious crime, wish it was here too. I think one of the longest prisons sentences ever handed down in the US was to a postman who failed to delivery all his letter for several years, longer sentence than mass murderers would get.

castie

rubadub wrote: »

That is it, I know in the US postal theft is an extremely serious crime, wish it was here too. I think one of the longest prisons sentences ever handed down in the US was to a postman who failed to delivery all his letter for several years, longer sentence than mass murderers would get.

Yeh its a federal crime over there.

RangeR

nice of the OP not to take it any further. However, Registered Post is there for a reason. Main one being that the sender knows that the recipient received that mail. It's exceptionally bad practice for the postie to sign for it, regardless of intentions.

manna452121

If a reg item is stolen by some scumbag,An post have no way of contacting the sender to say the item was stolen.The bar code is only used to show that the item was sent and arrived at the other end.

delllat

T-Maxx wrote: »

Out of curiosity - what time did you actually open the front door for the first time that day? I mean, who would walk around and steal someone else's post from their porch at like 7 or 8 in the morning?

ur missing the whole point,postmen shouldnt be allowed be allowed to sign for items that require a signature of the RECIPIENT

Nolimits

My old postman lives around the corner form me. One night he knocked in at about 11 at night, I'd had a parcel delivered that morning and no one was in, so he brought it home with him and had forgotten to drop it around. He said if there were no lights on he would've brought it back the next day. Although he lives near, he wasn't/isn't a friend but that was nice of him.

RangeR

Nolimits wrote: »

My old postman lives around the corner form me. One night he knocked in at about 11 at night, I'd had a parcel delivered that morning and no one was in, so he brought it home with him and had forgotten to drop it around. He said if there were no lights on he would've brought it back the next day. Although he lives near, he wasn't/isn't a friend but that was nice of him.

But he kept it in his possession, NOT just in your porch and hoped for the best.

Goreygal

Having worked for Royal Mail for many years I am really suprised at the lack of security around post here. I've seen open mail bags on bikes standing unattended on streets etc. Mail theft is actually big business... identity fraud, credit card fraud etc. That is why both RMG and hopefully An Post consider it gross misconduct for a postie to "sign for" mail - as someone else has pointed out already this is actually theft and leaves both the postie and An Post in a very vunerable position. Unfortunately I don't think some posties realise the rules are there to protect them as well as the customer.

mickoneill30

I had the problem of my postie signing, or somebody that wasn't me or my wife at my house and there's nobody else, for an item and leaving it in my porch. It happened a few times that parcels were left at the front door but you don't really care until something goes missing.

When one item went missing AnPost were no help (they sent me a scan of the docket and the signature on the docket had the recipients name of my wife which was a good trick as she leaves for work at the same time as me and arrives home after me so I alway pick up all the post when I come home).

So now I get it delivered to work.

My estate is one that seems to get a flood of people dropping leaflets in at the house so there's no point in leaving temptation in someones way.

It's mad that it seems to be common practice.

allthedoyles

We bought a modem recently and it was a condition that the courier sees and checks my laser card number when delivering .

I asked the courier to hold on while I get my card , and he said '' nah its ok - theres your modem ''

Couriers / Postmen / are NOT following the correct route ,- They must begin to get proper signatures etc

Solair

I had a phone delivered by An Post in the following manner :

Signed for by postman and chucked into the flower beds. The phone was soaked through and destroyed as there was heavy rain and I had terrible difficulty getting money back for it as the company who shipped it said that I had accepted it and that I must have then water damaged it!

It's totally unacceptable for An Post to override signatures on postal deliveries. Companies and individuals pay good money for this service to ensure that items are delivered etc

They should just make it easier to get a re-delivery i.e. just phone up and ask with the tracking number.

Also, I cannot understand why postmen / women can't leave the packages for collection at your local post office.

In Cork City for example, if you live anywhere North of the River Lee you can expect to have to visit the hell-hole of a delivery office that is about 5km from the city centre in the most dog rough industrial estate you have ever seen.

delllat

Solair wrote: »

I had a phone delivered by An Post in the following manner :

Signed for by postman and chucked into the flower beds. The phone was soaked through and destroyed as there was heavy rain and I had terrible difficulty getting money back for it as the company who shipped it said that I had accepted it and that I must have then water damaged it!

It's totally unacceptable for An Post to override signatures on postal deliveries. Companies and individuals pay good money for this service to ensure that items are delivered etc

They should just make it easier to get a re-delivery i.e. just phone up and ask with the tracking number.

Also, I cannot understand why postmen / women can't leave the packages for collection at your local post office.

In Cork City for example, if you live anywhere North of the River Lee you can expect to have to visit the hell-hole of a delivery office that is about 5km from the city centre in the most dog rough industrial estate you have ever seen.

i live inn templebar area ,dublin 2

when i miss the normal post i have to walk to cardiff lane (not close )

when i miss the parcelforcevan i have to get a dart to KILBARRACK

i live beside about 5 post offices i couold collect from ,in the uk they leave it in the postoffice closest ur house (convenient)

Irelands An Post is a joke

Goreygal

"in the uk they leave it in the postoffice closest ur house (convenient)"



I'm afraid that in the UK they don't leave it in the nearest post office, it is sent back to the nearest collections office which is not the same thing. Post offices (here and there) often don't have the space to store undelivered parcels letters (which unbelievably in some areas can run to the many hundreds over a week long period). My local collections office in central London was only 15 minutes walk away in an industrial estate (again ... the only place An Post or RMG can find the suitable logistical space) but I spent many a Saturday morning queing for over an hour with a hangover and ipod on ... some Saturdays the queue would be over a 100 people long and if you didn't reach the top of the queue before 12:00 (when it closed) then that was it.

In the UK however you can choose to have it redelivered out to another post office for collection (within certain limits) or redelivered again..... their technology is much better.


Just for an idea of scale the mail centre I used to work from was the size of about 6 football fields and 3 stories tall and was a 24 hour operation. You just don't realise the scale of what goes on behind the scenes until you become involved in it. It certainly gave me a new respect for what is involved in delivering mail.

Gg

johnie89

Goreygal wrote: »

In the UK however you can choose to have it redelivered out to another post office for collection (within certain limits) or redelivered again..... their technology is much better.

I can't understand why an post INSIST on not redelivering mail. They will tell you that they'll deliver to a neighbor but not to the same address again. I have had numerous parcels gone missing. I usually inform the sender and as its legally up to them to ensure u get the goods I usually get a replacement or refund.


The postal system in this country is a JOKE, I have had post men deliberately coming to my letter box with an attempted delivery notice because they cant be arsed to stand around waiting for me to come downstairs. I have had post men who have failed to deliver parcels because they couldnt get parking nearby (ie. As they couldnt park on a double yellow line, they just returned the parcel to the sorting office and send me an attempted delivery notice the next day).


I have NO PITY for post men. If they choose to work for a company who treats its customers and staff in the manner they do, then they deserve to take the blame when mistakes are made (even if they're trying to accommodate the customer).


If An post allowed an item to be redelivered atleast twice the post men would not have to do things like leaving items out on the porch or signing for them.

CR 7

The trick of just bringing the delivery notice straight to the door seems very common. I've caught my postman trying this a few times, some of those times he didn't even bring the parcel with him. And it's not as if he was stuck for parking, tis out in the countryside. The collection centre is only 5 minutes away too, so i don't really mind that, but it's annoying if i'm actually there when he calls.

goat2

i would prefer to have the item signed for by a memberof my family if i am not available to do so, otherwise the note through door requesting me to collect it would be fine
this is why we have to sign for it ourselves
to validate that we got in.

i did have to look up a post that i had registered as i had been told that the person i had sent it to told me they had not received it,
well on tracking back, i found out they had and signed for it, that saved me a lot of hassel,

so to post employees, i say, leave the note, as if this had happened in my case the man would be in deep trouble, as these in my case were legal documents,
their jobs are more important than one minuit of madness, signing for others, it is wrong

Solair

FedEx, UPS, DHL and TNT are FAR FAR FAR more professional than An Post. There is just no comparison. Items signed for digitally, they will re-deliver as necessary, I have even had DHL re-route items to my office when I couldn't sign for them at home.

Meanwhile, An Post just chuck the item into the shrubbery

@delllat ParcelForce is a subsidiary of the Royal Mail in the UK. I think they operate their own deliveries in Ireland via some crowd called GLS ?

whatdoicare

My postman does stuff like this too and I really hate it - recently I ordered a really expensive piece of computer equipment and requested the company make sure I needed to sign for it to make sure it got to me safe and sound.
The day it was due to arrive I was at work so was expecting that note to be in the door to go to the depot - no sign of it anywhere and I was worried about it.
Even worse, the company insisted when I called that the parcel had been delivered and signed for according to the an post website! You can imagine how worried I was at this point!

Two days later my neighbour (who I barely know) runs out to me with the parcel! She had it for the past three days!:eek::eek::eek:
I don't know this woman that well, she could have kept it and I would never have known or been able to prove she had it!

This isn't the first time this has happened either and I had the awkward job of telling my neighbour not to sign for my stuff anymore - I had to lie and say I got in trouble with my boss but still, I shouldn't have had to have the conversation in the first place. What I don't understand is, how can just anyone sign for a parcel? Isn't the whole point of signing is to make sure only myself can get the parcel???

delllat

i once had an expensive item (700ish) returned from an ebay customer and the postman didnt think it was important so he left it on the stairs in a block of flats in dublin city centre

i had no idea the item was delivered until a chinese neighbour who id never met before knocked my door in the evening to say she had found a parcel on the stairs with my name on it and taken it into her house for safe keeping (WHICH I SIGNED FOR ACCORDING TO THE TRACKING WEBSITE )

i gave the post so much sh1t over that the postman was transferred to another route

it was an absolute miracle it wasnt stolen and i would have been down the 700 because paypal would have just said "i signed for it "

was.deevey

GLS are a complete joke IMHO ..

I ordered a Second hand Mac Laptop from the US.. it was left in its original box left behind a wheelie bin in plain of anyone coming around the corner (corner house) .. hows them apples! :eek:

I had war with them (GLS handled USPS packages) over it.

I've had tons of smaller parcels from china and UK left in the unlocked porch in a not so great area of dublin .. pure lazyness.

delllat

was.deevey wrote: »

GLS are a complete joke IMHO ..

I ordered a Second hand Mac Laptop from the US.. it was left in its original box left behind a wheelie bin in plain of anyone coming around the corner (corner house) .. hows them apples! :eek:

I had war with them (GLS handled USPS packages) over it.

I've had tons of smaller parcels from china and UK left in the unlocked porch in a not so great area of dublin .. pure lazyness.

its not so bad if its just standard post (you can claim non-recieval and get reship or refund)

its when they have the cheek to leave expensive registered items on a door step and fake your signature that really pi$$es me off

they dont seem to understand or care that paypal give instant refunds once the tracking says delivered

sunnysoutheast

Park Ji Sung wrote: »

The trick of just bringing the delivery notice straight to the door seems very common. I've caught my postman trying this a few times, some of those times he didn't even bring the parcel with him. And it's not as if he was stuck for parking, tis out in the countryside. The collection centre is only 5 minutes away too, so i don't really mind that, but it's annoying if i'm actually there when he calls.

LOL this isn't confined to Ireland, I happened to feel a bit ill one morning in my digs in the UK so I thought I'd go into work a bit late for once. I was coming down the stairs and I saw the postie's van over the road and him walking towards the door. I opened it just before he got to the letterbox and he gave me the (already filled-in) card and told me there was a parcel for me!! I just took it, looked at him and he said he'd pop over the road and get it for me out of the van. Thanks very much I thought. Have to say our postie in Ireland is great though, couldn't be better, well worth the few quid he gets for his Christmas box.

I find the secret with GLS, DHL is to contact the office when your parcel is shown as "out for delivery", they will usually give you the driver's mobile number and you can arrange to meet him somewhere.

SSE

goat2

whatdoicare wrote: »

My postman does stuff like this too and I really hate it - recently I ordered a really expensive piece of computer equipment and requested the company make sure I needed to sign for it to make sure it got to me safe and sound.
The day it was due to arrive I was at work so was expecting that note to be in the door to go to the depot - no sign of it anywhere and I was worried about it.
Even worse, the company insisted when I called that the parcel had been delivered and signed for according to the an post website! You can imagine how worried I was at this point!

Two days later my neighbour (who I barely know) runs out to me with the parcel! She had it for the past three days!:eek::eek::eek:
I don't know this woman that well, she could have kept it and I would never have known or been able to prove she had it!

This isn't the first time this has happened either and I had the awkward job of telling my neighbour not to sign for my stuff anymore - I had to lie and say I got in trouble with my boss but still, I shouldn't have had to have the conversation in the first place. What I don't understand is, how can just anyone sign for a parcel? Isn't the whole point of signing is to make sure only myself can get the parcel???

you are so right
now if the right part was not in package or no part at all, who would have been responsible, the postie the neighbour, i dont know
but we are supposed to check that what is supposed to be in the parcel or envelope is in fact there before we sign for it
otherwise we have no grounds to fight our case
it is like signing for a pig in a bag otherwise

kbell

About 10 years ago one fri eve i was heading out to the pub, as i was walking down the street i noticed a small brown envelope on the ground with something pink in colour sticking out.
I bent down to take a look and saw it was a driving licence!
I took it out of the soggy envelope (it was after pouring down) and to my horror i discovered it was mine!!
I had passed my test and was waiting for it to be posted.
It was ruined and i had to request a duplicate.
I reported it to An Póst, who just said they'd investigate and look into it..
Never heard another thing.

Shelflife

Solair wrote: »

FedEx, UPS, DHL and TNT are FAR FAR FAR more professional than An Post. There is just no comparison. Items signed for digitally, they will re-deliver as necessary, I have even had DHL re-route items to my office when I couldn't sign for them at home.

Your having a laugh Solair, these companies are constantly coming into the local Post Offices asking (their Competitors) for directions to houses and pleading with us to leave the parcels with us.

They might be fine in the cities but in the countryside they are lost.

As for the redelivery option, An Post are paid to deliver the parcel, if through no fault of their own they are unable to do so (noone at home) then that not their problem.

delllat

Shelflife wrote: »

Solair wrote: »

FedEx, UPS, DHL and TNT are FAR FAR FAR more professional than An Post. There is just no comparison. Items signed for digitally, they will re-deliver as necessary, I have even had DHL re-route items to my office when I couldn't sign for them at home.

Your having a laugh Solair, these companies are constantly coming into the local Post Offices asking (their Competitors) for directions to houses and pleading with us to leave the parcels with us.

They might be fine in the cities but in the countryside they are lost.

As for the redelivery option, An Post are paid to deliver the parcel, if through no fault of their own they are unable to do so (noone at home) then that not their problem.

nobody at home does not give them the right to fake my signature and leave the box on the door step
its sheer laziness,they cant be bothered to bring it back to the depot

dublin postmen are famous for leaving parcels in the depot and only coming out with "sorry ,we missed you today ,your parcel is at ............"

this is also cause theyre too lazy too bring the parcels with them especially postemen on bikes do this

goat2

kbell wrote: »

About 10 years ago one fri eve i was heading out to the pub, as i was walking down the street i noticed a small brown envelope on the ground with something pink in colour sticking out.
I bent down to take a look and saw it was a driving licence!
I took it out of the soggy envelope (it was after pouring down) and to my horror i discovered it was mine!!
I had passed my test and was waiting for it to be posted.
It was ruined and i had to request a duplicate.
I reported it to An Póst, who just said they'd investigate and look into it..
Never heard another thing.

driving licence being a legal document, and in the wrong hands could have been dangerous.
that was all wrong
i have never heard of this kind of thing happening
it is shocking

antocann

also why is nothing done about these post men/woman ,
signing some one elses name is fraud

johndoe99

whatdoicare wrote: »

Two days later my neighbour (who I barely know) runs out to me with the parcel! She had it for the past three days!:eek::eek::eek:
I don't know this woman that well, she could have kept it and I would never have known or been able to prove she had it!

Once the postman knocked and asked did I mind taking a packet for a neighbor across the road (whom i did not even know).

I order loads of DVDs from england. I made it clear to him that if he ever thought about doing this to my parcels i'd raise hell with An Post and bring this incident to there attention.

johndoe99

delllat wrote: »

Shelflife wrote: »

dublin postmen are famous for leaving parcels in the depot and only coming out with "sorry ,we missed you today ,your parcel is at ............"

this is also cause theyre too lazy too bring the parcels with them especially postemen on bikes do this

I once caught a postman dropping that "we missed you today" letter in my door, i was coming home from getting the newspaper. He said he didnt have it on him, as the package was to heavy for his bag (it was season 2 of dexter, which is not heavy).

I said what about the delivery van, and he said they had passed it onto him. What about the Van advertising "You Surf We Deliver".

delllat

johndoe99 wrote: »

delllat wrote: »

I once caught a postman dropping that "we missed you today" letter in my door, i was coming home from getting the newspaper. He said he didnt have it on him, as the package was to heavy for his bag (it was season 2 of dexter, which is not heavy).

I said what about the delivery van, and he said they had passed it onto him. What about the Van advertising "You Surf We Deliver".

its a sub-standard service for sure ,i was in cardiff lane one day giveing them abuse because i was running a mail order company (so i was working from home/always there at postal times) and all i ever got was tickets posted thru the door saying "sorry we called and u were not at home,please collect your parcel at ................"

the guy at the desk blamed it on ..................wait for it ..........the internet :rolleyes:

he says since the internet shopping boom took off 10+ years ago an post have had basicallly the same resources to work with but thousands of ebay ,amazon and every other type of internet shopping item imaginable have now been added to the million or so other items they have to deliver every day

and the postmen fill in the dockets at the depot BEFORE they go on their delivery rounds saying "sorry we missed you "

i am not 100% sure but i think some of them hoard the mail and only actually deliver maybe 3 days a week

its really weird that i either get no letters at all ,or a bundle of letters on anny certain day

cool girl

hi do you know if usps delivers with an post and does any one have the number and so do you think customs will charge me for a laptop thanks

RangeR

cool girl wrote: »

hi do you know if usps delivers with an post and does any one have the number and so do you think customs will charge me for a laptop thanks

You really should open up a new thread as it has nothing to do with what we are talking about.

1. Does UPS deliver with An Post? I doubt it. If the sender sent the laptop via UPS, then UPS will deliver. If they sent it using national postal service, chances are that it will be An Post delivering it.
2. Customs Charge : If you purchased it from outside Europe, you can bet yer a$$ you will get charged. You probably won't even receive your laptop until you pay it and any other relevant charges.

keithclancy

RangeR wrote: »

You really should open up a new thread as it has nothing to do with what we are talking about.

1. Does UPS deliver with An Post? I doubt it. If the sender sent the laptop via UPS, then UPS will deliver. If they sent it using national postal service, chances are that it will be An Post delivering it.

2. Customs Charge : If you purchased it from outside Europe, you can bet yer a$$ you will get charged. You probably won't even receive your laptop until you pay it and any other relevant charges.

USPS is the United States Postal Service .. yes it gets delivered by An-Post.

UPS is a different company alltogether.

Abelloid

cool girl wrote: »

hi do you know if usps delivers with an post and does any one have the number and so do you think customs will charge me for a laptop thanks

They will stop some parcels, not all. You might be lucky... but I doubt it. :pac: